Tangier Hoteller

location is there a maitenance service in this hotel...? (internet not working, lift do not work ...etc. may it's like the staff just busy to talk together ...!

Comfortable room, and very convenient location Only one lift working during my stay.

Close to beach Did not have our reservations. A/c did not work, room smelled like sewage

Service in general of the hotel The guide recomended.

Staff were incorrigibly self-promoting: I.E. referral to a rental car company with a new car which turned out to be a 2006 repainted sedan with seat covers and 85000km! Incompetence punctuated by outright lies would be a solid description of some staff.

Friendly staff

The old world style and traditional Moroccan vibe it has, it has a style and timeless quality that has sadly disappeared from most hotels today. The girl in the spa reception was so rude when we enquired about prices. She turned her back on us and when I asked a question she shouted 'what' at us. Got the feeling we were really bothering her as she chatted to her friends.

it was a pleasant, well-located hotel with a special character.

Decent swimming pool. Paying to use fitness facilities despite already paying 150 Euros for the room. Break is more like 3 star hotel than 5 star. Staff at reception were arrogant and unhelpful and do not show any concern about customer opinion. We were charged for laundry services but we did not use any laundry service during our stay.

The hotel location, the view, the manager being present at the time of problem. 1- I was checked in to a room that has not been cleaned by house keeps. This happened at 3am after my wedding and a drive of 1hour. After a complain to reception, the room was cleaned and the hotel manager turned up and assured that he will look into the matter. I was offered a free night stay. 2- No Iron and I was not provided an one after 2 phone calls to reception - disgrace for 5 stars

I liked courtesy and readiness to help some representatives of attendants, and also kitchen and service at hotel restaurants. When we had to reduce for day residing term in hotel, to us have kindly met. The indifference of other part of the personnel of hotel was not pleasant. Also in number at arrival the old towels, some open space fragmentary, other - in stains hung, however under our request this problem has been operatively solved.

The hotel was close to the beach and several restaurants. The pool was very relaxing. Outside of the hotel was very loud during all hours of the night and into the morning even with the windows shut. It was very hot in the rooms and the airconditioning did not work. The hotel front desk told us several times that they would have someone come fix the airconditioning in both rooms we had and no one ever showed up. The were of no help at all. The rooms have a look of a low budget hotel but the hotel prices were not low budget. We would "never" recommend this hotel. Also a note to all visiting Tangier. You only need one (1) day the see all of the sights.

Breakfast was good The receptionist was not help full, actualy they refused to let any visitor come to my room !! The bathroom was poor small and the shawer was malfunctioning.

The location is excellent nothing

i think its over price the room very small

Good location, beautiful rooms which were quirky and romantic. The room had no air conditioning and the fan that was supplied did not work so it was unbearably hot at night. Didn't sleep very well due to the heat and also very noisy as our bedroom window led directly onto the street below where peolpe seemed to mill about until the small hours. Would not stay again.