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location small room, elevator not accessible at all times (had to carry luggage down two flights of stairs in early morning)
Location excellent, a llittle difficult to get close to it with a car.
Wonderful location. Nice facility. Very comfortable Everything was fine. WIFI reception was a bit weak in the rooms.
Best possible location!
Great location, just a few minutes walk to the Cathedral, cafes/restaurants, and the Acqueduct. Hotel staff parks your car for you in a nearby garage. N/A
in town center but quiet! No English service. I want a hairdry but not successful. And not very convienient for the car to send the luggage to the hotel, but it's not the hotel's mistake.
The room was really clean! No wireless in room. However, they did say wireless is available in public areas.
The location was excellent The single room was very small
The 4 people we encountered at the front desk over the period of our visit did not speak any languages except Spanish.
convenient situation for all the sights. clean simple rooms, comfortable beds, very good value for money
location, had to wait 20 mins for car to be brought back from garage, when we were in a hurry to get out.PLane to catch! Not really hotel fault as 2 other guests had checked out minutes before asking for their cars, but maybe a back up garage attendant to speed up getting car in emergencies. Also asked for view of cathedral at booking and didnt get it.
Very Centrally located. Valet parking was a big plus. Rooms excellent no
close to historic places no matrimonial bed
This hotel occupies great location right on the Plaza Mayor, it has lovely large rooms with high ceilings and has a traditional feel, while at the same time providing flat screen tv and wifi. Staff were helpful and the price was unbeatable. No
Everything! Location, view, price, helpfulness of staff. We stayed at Plaza Mayor with a balcony view of the cathedral/ plaza.
I am sorry we did not enjoy our stay at this hotel On a cold wet evening we would like to have been able to sit in the hotel to read. There was no room in the foyer to do this as it is a small area and was already occupied by other guests. Our room was small and had only one chair so we did not enjoy our stay there.
This was certainly one of the nicest hotels I saw in Segovia. Also, it's right on Plaza Mayor so it's hard to miss (some hotels are located on side streets). Outside Madrid, it is much harder to find English speaking staff-- and Segovia is no exception. While they were very accommodating, getting detailed instructions was sometimes a challenge.
very good breakfast, for genuine gourmands Oh, they have a big technical problems, so big, that they have in their staff one special man-engineer, who runs from room to room to open the disorder doors, repair the showers and so on. And the rooms are so little that if you are not a Liliputian it is difficult for you to live there.
Excelent value for money and very good setting in the plaza mayor of Segovia. Cosy deco with a romantic /old fashion look in a period building, the stairs are worth seeing. Very nice restaurant, cosy, warm and calming with excelent menu. The staff in the hotel was lovely but we found the restaurant staff a little bit cold and we even felt a bit unconfortable a couple of times.
This hotel is beatifully appointed in both the public spaces and the room in which we stayed (307). Our room had a private terrace with a view of the castle. The location is perfectly situated in the old town, close to everything, yet on a quiet street. No, we loved everything.
staff was very accommodating and professional. They all from the room maid to the reception clerk delivered an excellent service.
Vennlig og hyggelig atmosfære - alt var perfekt, service, mat, rom, beliggenhet, parkeringsmulighet, etc
Usedvanlig sjarmerende. Ca. 10-13 min.å gå til sentrum, som ikke er noe problem for de aller fleste.
Hyggelig personale og gode senger og utmerket mat
Location and quality of the hotel also the furnishings were excellent Bathroom needs a shelf to place all your toiletries on, mirror needs a small strip light to light up what is an area of importance to many users
Excellent value accommodation Restaurant expensive
The location was excellent and the room very spacious, which is nice with young children.
Very well located, just off the main plaza. Comfortable room with good sized bathroom. Staff were very helpful. The breakfast was nothing special. Parking not at hotel but it can be arranged at a nearby garage and the woman who takes and returns your car was excellent. 15 euros/night
decoration, helpfulness of staff no, everything was good
we had the fastest booking in that we have ever experienced , it was curteous and efficient and we were in our room within 4 mins of arriving, the breakfast is definately worth having there was a lot of choice and plenty of it.
Central location to historical sights. The wonderful renovation that has been completed authentically. The reception staff were efficient, very kind and helpful. The breakfast (included) was one of the best we have ever had. Segovia is a must see place to visit!
Lovely view of the cathedral from the roof top terrace - thank you!
The central location was excellent.
Convenient location, secure parking, friendly, helpful staff, walking distance to the sights of Segovia, Spain.
Good location, efficient staff.
Very near to the historical part of Segovia, nice hotel, helpfull hotel staff, the bus number 12 takes you from and to the train station and stops in front of the hotel.
We used this hotel for a stopver whist driving home from Southern Spain. It was convenient for siteseeing in Segovia being close to the city centre. The room was small and with a view over a building site. Typical city centre hotel
The hotel was located within walking distance of the aquiducts at Plaza del Azoguejo. Garage parking available. Staff did give directions to local sights. The Wifi was terrible in the room and very slow in the reception area. When I reported the problem staff said No one else has complained. When I asked about the Gym and the Sauna they told be they were having problems and the facilities were not available. I wish they would have stated that on their posting. The water in the bath was warm but not Hot. I tried at different times and got adequate warm water at off peak hours. Otherwise it was barely warm. The bathrooms looked old.
Location to sights very good. Easy to find and as the hotel has its own garage (€10), your car is secure. Boring modern with noisy aircon doubling as heater.
Location was excellent A bit of noice and the air conditioner was not working that well as the room was quite hot.
marvelous location for visiting the town, and friendly staff. you need a really good map of the town and one way streets to find it tucked away in the square by the Correos
Location. Good breakfast. B&B only. No evening meals, although plenty of restaurants in close vicinity.
Very good check-in and out Very high quality atmosphere
The location of the hotel, the service There could be an eating facility, f.e. light meals or brasserie
superior service nothing
The staff were extremely helpful and very welcoming. Not the nicest place in terms of the room furnishings, but still clean and entirely adequate for one night.
Beautiful building, nice room, and great room for breakfast. Capable and helpful staff! We could only book an upgraded double, so it was one of the more expensive stops on our itinerary.
Wonderful hotel in nice location in a beautiful city. Easy to find in a nice square with good access. Garage parking on site. Very pleasant staff and well maintained facility. Room was large and tastefully modern. Nice dining area in center of hotel - simple, but good breakfast. Highly recommended.
Based in a converted old palace the hotel had interesting architecture combining the old with highly modern feel. The bedrooms & bathrooms were well appointed & comfortable. It was conveniently placed for visiting Salamanca.
very central location. secure underground parking was handy.
Very friendly staff and a peerfect location with a view of the aqueduct. Noises from neighbouriung rooms
Unexpectedly very luxirous for 3-star hotel Switching off the central heating at night
good location pleasant staff good all round no hairdryer in room
The friendliness and efficiency of the hotel staff.
Its location next to the Aquaduct is outstanding. Hotel is tired and in need of refurb. Hotel garage is a long way from the hotel.
The room was large, clean, and comfortable. The reception staff were unfriendly and unwelcoming - never a smile in sight. The hotel seems to cater to business meetings and large groups so not a good choice for independent travelers looking for some advice.
A good clean inexpensive hotel, large rooms, excellent breakfast, and free car parking on site.
The bedrooms need to be soundproofed as you could hear people talking in the adjacent bedroom and when they have the T.V. on at midnight it is impossible to sleep!!!!! Also the Reception staff were not very welcoming.
Clean,functional and spacious.Location fine for us as we parked near, but outside the city and walked in.Easy to find and convenient for visiting other towns. Good value. Staff polite and helpful.A good cheap menu del dia just up the road at a nearby hotel. Rooms very poorly insulated - could hear everything in the surrounding rooms surprising in a 4 star hotel.
It was a good location about a half hour walk or 5 euro taxi from the old city, and quiet at night. The breakfast was OK for the money they charged Hotel was in desperate need of remodelling-threadbear carpets, soft mattresses, etc.Also pool was closed-opened seasonally. This would have impacted our reason for staying there.
Its silence at night. You should be by car, because it is a bit far from the monuments
Very nice hotel, not far from the center of Segovia. Free wifi.
Nicely appointed restaurant with good service and the set menu was good value.
We were able to get a 3 person room with a proper third bed for our daughter (not a sofa or fold out bed). Breakfast is a little expencive if the teenager only eats one pan au choc', otherwise it was good
Service free parking
The staff was extremely helpful and the hotel was centrally located with very convenient parking.
The view on the acquaduct.
free mini bar!!!and kindly staff!!
central location and very helpful staff Very limited parking on site and hotel starting to get a bit shabby,but still acceptable
Very nice hotel, for the money, friendly staff and they spoke exellent english.
The receptionists were friendly and helpful, and spoke good English. The woman who received us acted as a Tourist Information officer, and made suggestions about sights to see, and walking routes. The room was shabby and run-down, with tired decor. The high-season price we paid seemed steep given the facilities.
Excellent location--room with fresh paint & carpet had terrific view of cathedral and city, very friendly staff Parking was a bit of a challenge
Friendly staff; location close to the central bus station Breakfast was not included; no Wifi on the hotel rooms
The hotel is directly across the street from the bus station so it is very convenient if you are using the bus. The room I was in had a great view of the city including both the Cathedral and the Aqueduct Staff was friendly. Room was dated with twin beds instead of one double. Carpet was new or cheap. Color transfered to the towels when they were used to clean up spills. Dinner was not very tasty the one night I had it there.
Beds very comfortable on-site restaurant menu limited in the evening