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Familievennlig Mye høy og støyende musik
Mye og vennlig personell i resepsjonen.Service innstilt. Bra gjennomføring av frokost til tross for svært stor pågang av mennesker. Stort , fint basseng ,men barn / ungdom kunne fått utfolde seg litt mer enn det som var lovlig.
god frokostbuffet mange aktiviteter for barna,veldig bra kveldsunderholdning mye støy om kvelden.dette var høysesong,så det har vel noe å si,lytt mellom rommene
Vi var veldig fornøyd på alle måter. En fantastisk frokost og veldig hyggelig bassengområde. Rent og innbydende. Hotellet var supert men restaurantene i Santa Susann var litt kjedelige. Anbefaler å dra litt utenfor med tanke på å finne litt større utvalg.
Greit hotell med fin beliggenhet nær strand og tog forbindelse. Frokost på hotellet var veldig bra. savnet kjøleskap på rommet. Noe små rom. Savnet kjøleskap.
I am quite content with stay in this hotel, everything was OK.
N/A It was worst experience in my life. Since we arrived, the receptionist's attitude made us feel unwelcomed, insisted to pai in advance.The room was filthy, cigatette aches on the floor, bedding wasnt changed, no toilet paper noor towels.Filthy restorante including it's staff, and the food that even pigs wont eat.
The location and food/drinks are excellent. The furniture in the rooms is very old..the doors also.The rooms is not modern, but the sea view and the food saved the entire vacation.
The rooms were quite big with a big balcony and even bigger bathroom. The beach was just a minute away. We could hear the noise from the animation (until 23h). For the breakfast it would be nice to have other meat beside pork but for the price we payed it was ok. We wouldn't recommend the all inclusive.
Nice location, 50m from the beach
We stayed at Los Pinos for 5 nights, with half board. And we was very pleased with the food. There was plenty of different dishes every day. And the breakfast was very good too. ????CanÂ´t say there was any.
Good location Reception staff surly & unhelpful. Rooms rather tatty, with worn out bedlinen. Be very careful buying drinks at the bar - we were given short change, not once, every time.
Value for money would be hard to beat. Expensive charge for parking on a small piece of spare land.
Perfect holiday location and buffet meals included were great. Very happy and do recommend. If staying in front be aware of Disco noise until 11pm so get a back room.
rent, flott renovert rom/hele 5. etasje (kanskje ikke andre etasjer), livmusikk ute, godt utvalg av TV-kanaler, flott plassering. dårlig frokost, ingen gratis internett, renholdere kommer på rom mens "do not disturb" kort er på døra og kan ikke engelsk, vann med salt og mye klor, lukter klor overalt, ingen håndsåpe på bad, fjernkontroll til TV mot deposit, for dårlig heiskapasitet, heisen som ikke går ned til frokostsalen.
Nærheten til stranden.
The short distance to the beach. The fresh salads in the dining room. More variations of the food, and better quality on the deserts. All meat and deserts tasted like it was made with no compassion or knowledge. The chicken breast was ok. The staff was not very service-minded. All inclusive is not "all-inclusive". The upgrade to "Gold" card was not known to me and was not marketed. Internet costs 4EUR/h!! Reception and Bar furniture and lightning reflects bad taste.
Heldig med rommet: 5. etasje med sjøutsikt. Fine turer langs stranda. Vi hadde full pensjon. Maten var ikke spansk. Det spanske serveringspersonalet beskrev den som britisk. Dårligere brød har jeg aldri fått i Spania. Skinken var også under pari. Booking.com burde advart at buffeten til helpensjon holder britisk kantinenivå.
variety of meals, monotonous but delicious tasted. Other things relatively to the price which quite low in comparison with others proposals the everyday noise outside the hotel from the disco till late night
Quality for price is probably the best! For 30 euros a day for double room the breakfast and a dinner was included! And we never left hungry - you can always choose the meals you like from the available meals. One thing I was surprised with is that you need to buy drink in the evening - it is not included in the dinner. But really for that price the quality was much much better than I expected after reading all the reviews! I'd definitely go back again! (The sea is amazing!) Wery loud music at the disco at nearby Alhambra hotel - till the middle of the night. It was really difficult to sleep! Plus. the air conditioning at the room didn't make much difference - the temperature didn't change much.
None Rooms to small
Very good food breakfest and excellent dinner (price VS quality). Atractive price. Room cleaning starts too early almoast everybody waked at about 08:00. Bit noisy. Poor room. Isn't ***, ** maximum.
FOr this money, that we payed, hotel was good. near to the beach. the food was awful.
Good cuisine The music from outside was irritating, not so many facilities in the room, the room itself was small
The staff is all this hotell really have. As a frequent traveller (4 times per year), I’ve seen something around. And in terms of rationality I often stay in 3 stars hotels for a long period. However the term "3 stars" could refer to completely different levels. I would hardly rate the hotel as 2 stars:
Good food, good location, close to beach. Large groups of noisy inconsiderate students. Rooms to rear suffer from being closely overlooked, and cooking smells.
Is in the center. Near discos, shops, supermarkets, the beach is just cross the street. 10 min to the train to Barcelona. U make 1h.20 minute to Plaza Catalunya. The food was very good, even for me that i don't eat everything and everywhere.no.i read some bad reviews and i was affraid about what i will find there, but everything was very nice. Good room, good staff, nice entertaining, even if it was at the end of season. Very good food, nice pool, very close to everything, the price we paid was very little. nothing .
I especially appreciated the location - right in front of the train station. We arrived late in the evening, exhausted afer the the travel, and we didn'thave to move far away with the luggage searching for our hotel - because there it was! It was extremely convenient! One more big plus for me - the hotel is situated quite at a distance from the noisy centre with the discos and loud music till the middle of the night. On the contrary- the area is very quiet, just perfect to have rest ans sleep normally! It's not a complaint. only a comment: we checked in late in the evening and were quite hungry after 20 hours of travel, but unfortunately, there was nothing to eat in hotel (we wanted to buy some pizza at least). So we had to go to a Venetian cafe nearby (and were quite happy with the meal there!). So, the recommendation is to have at least some snacks available to be bought at the bar while it is working - for those checking in late in the evening.
beliggenhet, blide og positive personale, rent og pent Veldig lytt mellom rommene, og utenfor.
Ligger sentralt i Calella. Kort vei til shopping og strand. Hyggelig personell. Må være obs på litt støy fra gaten på kveldene, men jeg oppfattet det ikke som noe problem. Kan helt klart anbefales! Reiser gjerne tilbake til Hotel Bernat II :)
Godt beliggende hotell i en trivelig badeby. Greie rom for to til tre personer. Stort bad. Kjempefin frokost. Behjelpelig personell. Dårlig lydisolering ut mot korridor.
Fint lite utendørsbasseng, direkte ut fra baren. Underholdning om kveldene. Middagen var av for dårlig standard, tatt i betraktning hotellprisen og de 4 stjernene.
Flott hotell med god lokasjon i forhold til badestrand og sentrum av Calella. God service fra hotellpersonale. Frokost, lunch og middag bedre enn forventet med stort utvalg av både kald og varm mat. Hotellet kan absolutt anbefales. Noe støy fra gang på roomet. Mye støy av AC anlegg. Badebasseng kunne ha vært større.
i liked the all inclusive deal and the location and value for money not to keen on main courses at meal times could improve a bit but plenty of choices
The room at the half bord The noice from young people in the night
The hotel is a bit far from the Renfe and no transport available for City at late hours of night and early morning
location, price old beds, furniture, thin walls
Price only would not stay there otherwise Food only just acceptable, pool very small, pool bar not open, pool area unclean. The noisiest place I have ever stayed. Entertainment so loud that conversation impossible & bars across the street loud until 3 or 4 am.
rooms only one drink per card on all inclusive
good price/value ratio we end up staying at H top royal beach, the hotel need refurnshing. should have also call and inform us of the move of reservation since the email was sent after our depurature.
very noisy in our room in evening.
We reserved the H Top Susanna but as it was off season they put us in the H Top Royal Sun. It was very nice and very reasonable. We will definately look for other H Top hotels when we stay in Spain. It is not too far from Barcelona and off season, a lot cheaper. They even had Flamenco dancers that night. We got the half board and the food was quite basic, it was a very good deal for 1 night but if you are staying for more than 2 days it might get boring. There were very few guests at the hotel so most of the food on the steamtable had sat too long. We found a microwave that solved the problem
helpful and friendly staff etertainment ot so good
Rooms were not properly cleaned - restaurant was overcrowded and the quality of the breakfast was unsatisfying. The beach was almost impossible to access and in order to do so one had to cross a trailer park - only to find out that this wasn't even a proper sand beach!
Convenience, quality and price
Breakfast was good and reach, the room was spaciouse, the two bad was big and confortable. The horrible smell from bathroom. Even if they clean it every day, the urine small still came trough WC.
It's a nice hotel. Good design and interesting views. We had half board and I got a cold due to the air conditioner. And the food is not so good.
The price is fair, Very good location. close to a supermarket, the reception staff is polite, free and available parking The dining room is a bit poor, the swimming pool is small. Bad acoustics.
Really near the beach, exellent breakfast quality, the hotel personnel is helpful and very nice, santa-susana is a very good place for beatch vacation The swimming pool is not as in foto, the beds are comfortable, and it,s a little far from the train station
near train station
It was close to the beach. The breakfast and dinner were good and we could choose among a lot of diches. We had a very noisy neighboors, and our room looked into an English pub, which was noisy.
The service was great, 1/2 block from the beach, the buffet was an amazing value as was the off-season room rate we received.