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This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
Restaurant was good but too pricy. For the rest, excellent stay!
charming small hotel in centre of town very noisy at night
Mixture between traditional austrian style and luxury Nothing to complain
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
Great location - easy to walk to everything.
Meget sentralt i Salzburg Ingen mulighet for å kjøre til hotellet. En måtte parkere et stykke unna.
beliggenhet rom rett ovenfor diskotek som ikke stengte før kl 4 (dunk-dunk og umulig å sove). det andre rommet jeg booket var mot en bakgård og veldig fredfylt.
Sentralt beliggende i forhold til Gammlebyen. Deilig frokost. Resteurant med en utsøkt vinkjeller, god mat i intime lokaler.
Kun en natts opphold etter vinterferie i Obertauern. Sentralt og godt hotell. Ingen ting å klage på.
Location was perfect - right behind the Mozart Place, few minutes to the main sights, but just away from the noise. Semi-buffet breakfast was served by a friendly staff, variety of local bread, slices of sausages and cheese. Staff were helpful, gave us tips on Salzburg Card and even helped us book our train tickets to Wien. After check-out, they have called a taxi for us, which came in 2 minutes. None
Good location. Poor breakfast.
The hotel was just where you want to be in Salzburg. It is in the center of the historic old town and an easy walk to everything. The breakfast was excellent - the best we had in our three weeks in Europe. If you are driving, get good directions to get there. Once there they give you everything you need to park the car nearby at a very good rate.
location, only steps to all the historical spots. rooms are very small but adequate
This hotel is in a great position within the Alt Stadt of Salzburg with great walking distance to the castle, Mozarts birth house, restaurants and the old part of Salzburg.
Excellant location, staff were very helpfull and friendly
It very close to Mozart museum that mean you can walk around to old city very easy. Very nice staff and helpful.
The hotel is located in the old section of Salzburg, right off Marketplatz. This is a perfect location for getting around town and finding a great restaurant. Everything is in walking distance.
Excellent location (right in the Town Center), and the staff was extremely friendly and helpful. We would definitely stay there again and recommend it to friends. The shower was rather small.
The situation of the Hotel was very good. The rooms were good and clean and the staff very helpful. We enjoyed the breakfast very much. The only down side of the room was the bathroom, it needed a little updating but was generally adequate.
Restaurant staff particularly friendly and helpful. Food (breakfast and dinner) very good and very good value. Eat outside if you can. Reception staff a bit 'stressed' [need more staff on duty at busy times]. Although our room had aircon, it didn't function fully [cool air, not cold air]. We also overheard other guests commenting on the same problem. The staff 'pretended' they didn't know of this problem. They urgently need to upgrade the aircon...for a town centre location [with the noise you would expect] you need to have the windows shut at bed time, without melting!
The rooms are spacious, clean and well conceived. The location is splendid. Staff is very efficient. Difficult to find your way when you arrive by car as the official address indicates Getreidegasse (pedestrian zone, no access for cars). The hotel has a second entrance at the opposite side of the building where you can shortly park the car for unloading. The public garage is very close and easy to find.
The room was great -- a studio, but it was just me, and there was enough room to spread out a bit. Stayed four nights and never felt claustrophobic. There is no concierge per se -- rather, the front desk staff acts in that capacity. I had one question that was either ignored or forgotten and got bad information about booking the shuttle to Munich. A concierge shouldn't have to google everything.
Very nice Hotel in the best location in Salzburg.
The receptionist"Dietmar" is very nice and helpful.The location is in the heart of Salzburg, wouldnt be better than this. -
Actually not that much! The room was plain , wifi did not work and there was one laptop for all hotelguests, breakfast was a battlefield if you arrived afyer 9 am .
The hotel was very central and had a lot of ambiance. The bar area allowed smoking which was a bit of a shock now that Britain is smoke-free!
Its position. It's near the old town and you can have everything in your sight in about 5 minutes. my room (wasn't in a good spot - 1st floor) and the smell from the kitchen in the hall. The breakfast was just good but according to the room rates it should be more qualitative and rich.
Extremely helpful staff Noise-spill from other rooms. Below average bathroom. Price when compared with other similar hotels in W. Europe.
Location was excellent & staff extremely friendly & happy!
Location. Great staff. Breakfast buffet was amazing. Pillows are useless. Shower has a really low ceiling.
The staff were lovely. The position was great. A bit noisy (street)
Very convient location and good staff. Breakfast is simple. Equipments in room look old.
Everything was very clean and well kept. Breakfast was excellent, with fresh fruit and refills of coffee. The staff were very helpful and did everything to ensure our stay in Salzburg was pleasant. The location of the hotel was perfect for visiting the sites, enjoying a late evening meal and getting to the main train station. There was some noise from neighbouring cafes/pubs on Saturday night.
the staff were amazing, the room is small but all we needed with regards to location etc. they were there for our every need and we would go back for sure. the family breakfast was very nice for extra. we liked it all we visited in late Sept. I don't know what the room would be like in the summer months.
Freindliness, cheerfulness and helpfulness of staff. Being small sized and fanily run it had a distinctive personality and we were treated as individuals not standardised units of consumption. Also especially well located for my wife who has mobility diffioculties. n/a
Location is excellent. Staff were very friendly and helpful. They have good English. Cleanliness was also good. The also had an elevator, which is important for seniors when you might be several floors up. In general we had a excellent stay. The "home-made" breakfast (an additional fee) had limited selection (not a buffet). The only thing "home-made" was some musli with yogourt, which was tasty, but the rest of the breakfast is in fact not home-made. (However, you could pay yet another fee for home-made eggs). Additionally the breakfast fees had to be paid in cash. We were not informed of this beforehand.
Friendly and very helpful staff. Marianne at reception went out of her way to ensure that we were well informed and offered great tips for a quick tour of the city. Breakfast was excellent.
Really liked the location of the hotel as regards the sites and shopping. I didn't like the neighborhood pub located outside our window that was open until 4 a.m.
A family run hotel that was located in the heart of Salzburg. The people made me feel like I was almost a part of the family. Especially the daughter. Right to the point that she actually walked us to the door on the way out. Highly recommended if you like being part of the city.
Friendly helpful and quiet
Beliggenheten, med gangavstand til de fleste severdigheter, var utmerket! Rommet var stort og romslig. Parkering av bilen var en kronglete affære i et parkeringshus et stykke unna. Servicen på hotellet var heller ikke "helt på topp" når du trengte hjelp til dette. Heisen på hotellet var av utgave mini. Bemanningen var i minste laget. Til å være et trestjerners hotell synes jeg frokosten var litt enkel.