Rochester Hoteller

Fordeler: The house is a beautiful (1905 Arts and Crafts), in a beautiful neighborhood with many informal restaurants and close to downtown and various Rochester attractions. The service is perfect. The ...

Ulemper: nothing

Fordeler: Excellent bed, spacious room

Ulemper: Air conditioning was too cold. Just not use to that environment

Fordeler: Wonderfully restored Victorian Era House in University District of Rochester Convenient to Freeway and to Downtown via East or Monroe yet on a quiet tree lined street. Was in Rochester for Jazz Fest ...

Ulemper: The only thing I can think of was lots of Stairs to carry up suitcases a Dumbwaiter/Lift would be nice but very manageable without.

Fordeler: The bed was the most comfy I've ever slept on. Breakfast was delicious. Cleanliness was superb. Enjoyed the neighborhood and off street parking.

Ulemper: n/a

Fordeler: Fantastic accommodations, very clean. Wifi and television with Netflix. Private parking behind residence.

Ulemper: Nothing was of issue at this property.

Fordeler: This refurbished early American home was beautiful. The Breakfast part of the B&B was a great experience. Food was pleasantly served at a relaxed pace. Throughout the day there was a tea service ...

Fordeler: Wonderful house with very friedly staff. Gorgeous room with the biggest and most comfortable bed we ever slept in :-) Central location but really quiet.

Fordeler: The room was spacious and comfortable, and the property was full of little hospitable touches (soda, tea, and snacks in the kitchen, chocolates in the room, wine in the library, newspapers and ...

Ulemper: Word to the wise: we got a parking spot, but there aren't enough for everyone. Street parking isn't too bad, though.

Fordeler: The staff was very helpful and welcoming. The house was comfy and spacious. There was a frig in the kitchen for the guests

Ulemper: Be prepared to carry suitcases upstairs - as is normal in a b&b, there is no elevator.

Fordeler: The whole experience was very pleasant, staff were friendly and helpful. Breakfast was good and served to you. Walking distance from the river and central Rochester.

Ulemper: Parking could be a bit of a pain if you are unable to park at the back. As parking on the road changes from one side of the street to the other daily.

Ulemper: Breakfast could have been better. Eggs were a little too well done on the bottom.

Fordeler: Very spacious room, comfy bed, wonderful continental breakfast with made to order eggs and Canadian bacon.

Fordeler: Great location, excellent accommodations, wonderful hosts.

Fordeler: Beuatiful. Goodbreakfast.

Ulemper: The mattress. A bit small and certainly too old.

Fordeler: This Inn is simply beautiful...so well decorated for Christmas. Our room was very warm and cosy...with lovely touches of elegance. The food was excellent and beautifully presented. Best of all was the...

Ulemper: I wasn't totally thrilled with the egg dish...but otherwise it was an excellent breakfast.

Fordeler: everything

Ulemper: nothing

Fordeler: It was clean and quiet, and the breakfast was excellent. The owners are very nice people, and they were flexible regarding my schedule, e.g. I needed to leave early in the morning, so they prepared ...

Fordeler: Nice room with good views of surrounding yards. Comfortable beds. Great staff. Wonderful old house with lots of character. Everything worked well, WiFi, bathroom, heat, etc.

Fordeler: Provided gluten free breakfast upon request.

Fordeler: It is outstanding, beautiful, well-cared for. The owners have thought of everything to make their guests comfortable, every detail has been considered. Would definitely encourage travelers to stay ...

Ulemper: Nothing

Fordeler: Lovely old house in a pleasant neighborhood, with 2BR option that accommodated my two teenage boys and myself. Nice full breakfast, plus tea and snacks available at all hours. Welcoming hosts. Several restaurants just around the corner.

Fordeler: Great friendly staff. Wonderful, tasty breakfasts. Beautiful rooms.

Ulemper: Liked everything at the B & B.

Fordeler: Large, updated, good shower pressure

Ulemper: AC was noisy. Long wait to check in, only one person at front desk.

Fordeler: Clean,spacious room. Great location. Very quiet.

Ulemper: Nothing

Fordeler: Bed was really comfortable

Ulemper: Wifi was suuuuuuuuper slow

Fordeler: We thought we had a reservation thru booking.com. Our reservation couldn't be found but the staff was quick to reassure us that they could rectify the situation and they did. I could hear the ...

Ulemper: I could hear the toilet use from another room. There was a problem with cleanliness with the bathroom but the staff came immediately to make it right.

Fordeler: the newness of the place. it has washer and dryer

Ulemper: it just cost too much!

Fordeler: very friendly and welcoming. Love the area. excellent in house Italian Restaurant! Hotel is like new...everything was above excellent!

Fordeler: All was great, save for the discussion about, and the final price.

Ulemper: Rochester, NY was in the midst of a crisis, with many people displaced from their home due to power outages and dropping temps. That is why my wife needed a hotel. I feel that you took advantage of ...

Fordeler: Gorgeous room and comfy bed. Spotless property. Very high end and fabulous location.

Ulemper: I do wish the pillows were firmer they were too flat. I also with there was a fan running all the time to block out other noise since I heard every little thing all night but I'm a terrible ...

Fordeler: Location in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads done by mom), flexibility- they were nice about late check out.

Ulemper: A little expensive-- cheaper to stay a couple of exits down the road in Marriott courtyard Brighton. I thought it was worth the extra $ though. Also, fitness room is a little dark and deserted

Ulemper: Thin walls

Fordeler: Very clean and modern. Great location.

Ulemper: No

Ulemper: Tynne vegger

Fordeler: This is a newer hotel and it shows that it was designed that way. Great plush carpet and the rooms were mini suites with plenty of room.

Fordeler: The breakfast attendant on Sunday was great! Location good.

Ulemper: The beds were uncomfortable. No pool towels in the pool room. Room 124 was having a loud party and letting tons of people who were drunk in the hotel that didn't have a jet card, I felt unsafe.

Fordeler: The rooms were roomy, bed comfortable, fireplace, open concept

Ulemper: There was hair behind the bathroom doors from previous stays.

Fordeler: Clean and well kept. Staff was responsive to complaints.

Ulemper: Being a long term hotel, some of the longer term residents had zero problem smoking weed in their room. Not an issue until it comes under the door to your room where kids are sleeping.

Fordeler: Staff was very accommodating.

Ulemper: Nothing bad to say.

Fordeler: close to interstate loads restaurants nearby

Fordeler: Beautiful rooms. Friendly staff.

Ulemper: Really nice hotel . We stayed from Friday till Monday and we loved the hotel . Really nice and cleaned and the breakfast was really good . Nice pool too .

Fordeler: The morning breakfast was excellent and the suite was large enough for a family of 5 and a dog.

Ulemper: They are still remodeling and finding the enterance was a little tricky.

Fordeler: The hotel was very nice and up to date , booking.com took care of everything . So far so good.

Ulemper: They asked for my card even though we already gave you are card info And I never found out if they have a hold on my card and if so when will they release it ?

Fordeler: cleanliness

Ulemper: not enough towels or tissue

Ulemper: The construction

Fordeler: Exquisite historic facility and professional staff. Beautifully furnished room with amazing original (I think) wallpaper. Excellent location with plenty of sites and restaurants within walking ...

Ulemper: Expensive. You had to go to front desk and ask for ice for your room.

Fordeler: Bed

Ulemper: 1)I had a terrible experience; a manager was never available and the staff was helpless and dishonest. 2) after leaving 2 messages ( not answered by J Klein, the always absent manager) the staff , ...

Fordeler: Loved the 'clubby' feel of the place - and it's charming.

Ulemper: The staff in general are young and perhaps inexperienced - all very pleasant and helpful, but not as professional as I expected.

Fordeler: The location was perfect. With an old church across the street, we could hear the church bells chime every hour. It was very peaceful and relaxing.

Ulemper: No

Fordeler: Historical building

Ulemper: Continental breakfast was sparse.

Ulemper: The breakfast is not very good

Fordeler: We loved the homey feel of the whole place. The luxurious bed (I wanted to take it home!!) and cozy fireplace were a total surprise. We WILL be back. This was our second visit.

Fordeler: It was cozy and the building was beautiful

Ulemper: No air jets in the Jacuzzi

Fordeler: Larger rooms are very nice Nice old property Comfy beds Cleanliness

Ulemper: Student staff were enthusiastic but there are attitude issues One staff member was surly when we walked down the stairs, but were told to keep out 'just like the sign says' '...

Ulemper: Lack of tourist information

Fordeler: The bed linens were heavenly and perfect. The pillows were not too soft and not too hard. The Jacuzzi tub in the room was fun. The shower was big. Things were very clean. There was a vaporizer in the ...

Ulemper: The breakfast was lackluster. The room wasn't turned wasn't turned down. No bellhop to help with the luggage. No complimentary water bottles.

Fordeler: Friendly and accommodating staff. It's a really beautiful old building and the rooms are nice. Convenient to downtown and the arena and getting there was a cinch.

Ulemper: It's on the edge of a not great neighborhood - I went for a quick walk (on a 19 degree day) and within a block of the Inn had two cars pull over to try and sell me drugs in broad daylight. As long as you don't mind driving it's not a problem.

Fordeler: Overall good hotel!

Ulemper: The indoor pool was on the small side. There were many kids and not many parents supervising. That being said as we headed out of the pool area we did overhear the staff going to take care of that ...

Fordeler: The bed was very comfortable , and the breakfast was awesome!

Fordeler: Bed was terrific, I never sleep well, but this bed was great.

Ulemper: Larger pool and hot tub, but it is very nice.

Fordeler: The staff were amazing! Very friendly, helpful and attentive to all our needs. Free breakfast had so many hot and cold options to please all the family members. Room was great, bathroom very clean, overall hotel was very nice, clean and welcoming.

Ulemper: Not a thing!

Ulemper: Your toilet paper is sick. It separates coming off the roll.

Fordeler: Modern,clean, and surprised about the amount of room for the money!

Ulemper: Nothing

Fordeler: Comfortable hotel with good facilities including swimming pool. Good value.

Ulemper: The view but was ideal for the visit whivh was to attend our sons graduation.

Fordeler: The suite was great, two large rooms and a kitchenette. Everything was clean and spotless, this according to my wife whom is an extreme neat and clean person.

Ulemper: Nothing

Fordeler: Pool and hot tub were clean,breakfest was better than most.

Fordeler: I enjoyed the breakfast. And I loved the comfort of the room.

Ulemper: Nothing.

Fordeler: The staff was friendly. The tv was awesome.

Ulemper: There was no hot water for the shower, my key didn't work the second day and they said the water was complimentary but it was not

Fordeler: The staff was extremely pleasant and helpful. The room was great. The bed was very comfortable

Ulemper: I wish we could have connected to Netflix since it is on the tv

Fordeler: Friendly helpful staff, big suite, very clean.

Fordeler: Restaurant/bar available on site. The bed was very comfortable. Staff was pleasant.

Ulemper: The room was on the 8th floor with a view however, windows were dirty. There was a private event on the floor above and we heard the noise all night. Besides the bed, the room was as good or worse ...

Fordeler: Suite was a good size with a great view. Bed was very comfortable.

Fordeler: Food at the restaurant was pricy but excellent. Hotel room was big and super confortable bed

Ulemper: swimming pool was not heated so in winter impossible to use.

Fordeler: The beds were very comfortable !!!! Lovely location

Fordeler: Roof top bar beautuful with great outdoor fire pit and best views of the city but small. Same with downstairs bar restaurant. Both very popular Abd NYC vibe feeling. Very good and cool. Rooms ...

Ulemper: Leaving

Fordeler: The staff was absolutely phenomenal. Forgot a razor simple things but don't get away with my wife too often and they made our stay outstanding. Jonathan at the front desk was right on point. Can&#...

Ulemper: Clean beautiful great location. The restaurant Char and the lobby was Delicious!! I've been in the business for 30 years everything about this stay. was Class Act

Fordeler: Large room, nice view

Ulemper: Housekeeping one of the days was incomplete

Fordeler: the bed was amazing!

Fordeler: The room was very nice and clean.

Ulemper: Very loud people at night and the sliding glass doors are extremely loud!

Fordeler: This is a great place to stay for business. There are meeting rooms, downtown is less than a mile away and it's a nice walk. The pool and fitness center help to de-stress from the work fo the day. Service is exceptional - all staff were properly attentive, friendly and helpful. Room was very clean. Rooftop restaurant is nice. Restaurant downstairs is a bit pricey. Airport pick up and rop off available.

Fordeler: Nothing the whole experience was such a let down.

Ulemper: we asked the valet how much the service was and he said free but we had to tip. We upgraded to a suite which wasn't any bigger than a regular room. Then there was a brawl during which my husband got knocked over by guests who had been overserved. HORRIBLE

Fordeler: The hotel lobby and restaurant were beautiful. food at Images was excellent. The room was clean. loved the depiction of sunrise/sunset on the wall.

Ulemper: Beds were smaller than expected. thought I had 2 queens, but they were more like full/double. The bathroom was cramped and had no fan. TV had no sleep timer.

Ulemper: The drain in the bath tub was clogged. There weren't enough towels and toiletries for a family of 4.

Fordeler: Staffs were all friendly. Although we booked the hotel through the third party (Booking.com), they still added our Marriott reward number upon check-in. We asked for a stamp but they were out of it...

Ulemper: The name 'Rochester Marriott Airport' is a bit misleading, as it is about 15 min away from the airport. A sign for the gym would be helpful, as there was none and it was located below the ...

Fordeler: Clean rooms, great food at restaurant in hotel and indoor pool and spa clean.

Fordeler: Beautiful hotel with friendly attentive staff.

Fordeler: Yes the eggs we're excellent the bed was comfortable

Ulemper: Nothing really was only there overnight

Fordeler: The staff were really wonderful. We had a sweet sixteen party which became loud at times. The staff was really amazing

Ulemper: The 16 year old loud mouths we brought

Fordeler: all of are stay was great food was good too

Fordeler: Staffs are nice and helpful.

Fordeler: Clean, friendly staff, free parking and shuttle to the airport.

Ulemper: Bed was very hard and pillows too soft. The air conditioner did not work. Room was very warm and dry. We did not sleep well as room above us was very noisy. Sounded like they were doing gymnastics all...

Fordeler: Room very new,clean

Ulemper: They choose a room for us just beside back entrance, so you can imagine everyone go through ,we can hear laughing, talking ,running, and the sound of opening and closing the door. What a night.

Fordeler: Everything! The location was good and the staff was friendly and helpful. The prices in the hotel restuarant for breakfast was reasonable.

Ulemper: No.

Fordeler: Confortable bed

Ulemper: Pillows, probably better to have two types

Fordeler: This property off the road, a very welcome mountain setting. We enjoyed to sound of birds and wind, not road noise. The staff very attentive and helpful!

Ulemper: No bike in the gym, we are not treadmill folks. Pool more than compensated for this missing piece of exercise equipment.

Fordeler: Staff was courteous with late checkout which was greatly needed and appreciated after a hard morning digging in rain.

Ulemper: Wish breakfast opened earlier or at least a make a waffle option for those who have to leave early in morning.

Fordeler: Great hotel, clean and well maintained. Amazing customer service and front desk staff.

Fordeler: Room was great. Beautiful area.

Ulemper: nothing

Fordeler: Pool

Ulemper: Pool water needs to be heated.

Fordeler: Great bed.

Ulemper: Very happy with our stay.

Fordeler: We really weren't there long enough to make too much of a judgement. The beds were comfortable and the bathrooms were clean

Fordeler: It was very nice to have the cafe there in case you wanted some food or drink!

Ulemper: The pillows were very soft and lumpy and the bed was very hard.

Fordeler: We stay here at least twice a year due to the proximity to family in Penfield, NY. The staff is always fantastic, the place is clean, and it has pretty good facilities - small gym, small pool, free ...

Ulemper: Sometimes it gets pricy and if it weren't for the convenience of the location for us, I'd look elsewhere when rooms hear north of $130. At $115 a night it feels right. At $200 a night, I'd...

Fordeler: Staff is friendly and helpful. Very clean. Many kids for various tournaments (softball,soccer) but things quieted down nicely by 10:00.

Ulemper: Only complaint is an elevator that was very very slow.

Fordeler: Room was VERY comfortable, the place was clean, new, friendly and very accommodating, location was off the I-390 Highway close enough for easy access back the I-390 but no traffic noise what so ever ...

Ulemper: it rained .... they can't fix that!!! No other complaints!! Case closed

Fordeler: Highly Recommended for a stay

Ulemper: No microwave in the room

Fordeler: Loved the pool and whirlpool and room was very cozy and clean

Ulemper: No amenities!! Everything had a price! Is Marriott in such a BAD way that they need to charge for EVERYTHING?? Shame on you for treating people who are and have been Loyal to your brand name to be ...

Fordeler: I will be contacting you as I was charged $ ----for one day as contracted and the second day $---! When I questioned the discrepancy they blamed it on the booking agent. I would like that amt. refunded. Janice Alexander-Taylor---

Ulemper: Breakfast was confusing. We could only choose certain items. Most places are like a buffet so we can choose what we want.

Fordeler: For the very short time we were there it was comfortable and had plenty of room the the littles ones to move around.

Ulemper: Didn't find anything

Fordeler: Pool was nice

Fordeler: loved the 1 bedroom king suite plus adjoining suite was a bonus; breakfast was exceptional!

Ulemper: a little more space...

Fordeler: Great pillows and bed...great fluffy towels and shower was wonderful.

Ulemper: A jerk outside our room was grilling in the court yard and smelled the hall and our room up with lighter fluid!

Fordeler: rooms and prices were nice

Ulemper: hot tub was not wasnt working correctly..no pressure

Fordeler: My daughter and I loved the entity of our trip! Pool was clean, hot tub was very nice, pillows on the bed, awesome. Breakfast was very good, having a fresh fruit option at the snack area was a very ...

Fordeler: The bed was very small for a Queen size(felt like a full size bed). We were disappointed that an upgrade was not possible because we booked through a third party even though we are Hilton Honors ...

Ulemper: Housekeeping not available on daily basis and accommodations could not be upgraded even though we offered to pay the difference.

Fordeler: Went for college visits. Good location, easy to find. Parking free on site and many convenience restaurants close by. Breakfast covered the basics - make your own waffle, cereal, eggs, breads, yogurt...

Ulemper: Room had king size bed and pull out couch that the kids reported wasn't very comfortable. Also, I expected the room to be a bit larger given how it was advertised.

Fordeler: Nice and modern hotel. Nice and helpful staff.

Ulemper: The sofa is not a comfortable bed for 2 teenagers.

Fordeler: The concept behind this property was well thought out. The breakfast had a wide choice of food. Having a complimentary laundry was really appreciated. There are lots of restaurants within walking ...

Fordeler: Was a beautiful hotel. Very clean and very friendly staff.

Ulemper: Was supposed to be able to check in at 3 but was almost 5 but they let us in swimming while we waited which was nice.

Fordeler: The size and the lay out of the room is very functional. I needed to get work done while I was there so the pull out desk/table were very helpful. However you can pull out the desk/table but...

Ulemper: The overall impression is it's a wanna be. It wants to be high end, but the actual finishes are shabbily done and dirty. I wish I had taken pictures. The kitchen counter had dried on ...

Fordeler: Very clean. Helpful staff. Room was well equipped. USB charging stations a plus. As well as enough accessible electrical outlets for travel and work electronics. Second desk/work area didn&#...

Ulemper: Driving entry off street can get tricky. No clear entry into building nor any signage to help. Time for new carpet and wall treatment. Looks and feels dated and a bit shabby. For a Hilton - it ...

Fordeler: We were surprised with the room and the facilities, plus the friendliness of the staff

Fordeler: Loved the room-Very comfortable. Loved the breakfast-wonderful variety and offer. Staff was wonderful.

Ulemper: Noise from other guests was pretty disturbing. We were put into an area of the hotel that had a lot of college students. They were very noisy going in and out of the rooms and very loud in the hall ...

Fordeler: You have to try the bacon egg and gouda on ciabotta roll, it's awesome. Love this hotel. Will be back again for another staycation.

Fordeler: Room was clean and quiet. Fitness center was well-equipped and relatively spacious. Breakfast was great, with lots of options! We didn't use the in-room kitchen (see photo) on our overnight stay, ...

Ulemper: Very small problem: there was only one exercise mat in the fitness center. However I mentioned it to the staff and they said (cheerfully!) that they'd try to get a couple more.

Fordeler: It was a well equipped unit including a full kitchen.

Ulemper: There was only one chair in the room for 2 adults, although there was a dining table.

Fordeler: Good restaurants nearby.

Ulemper: Traffic, near city center

Fordeler: I like the fact that the rooms are bigger than a hotel room and therefore not feeling so 'crowded'.

Ulemper: The fact that the people on the floor above my room didn't really have consideration for others staying in the hotel until 2 am. But that has nothing to do with the hotel itself.

Fordeler: Breakfast offered a nice variety and the location was very good for jazz festival.

Ulemper: Room could have been a little bigger.

Fordeler: Yess the bed was just like a cloud ..and the food was great the staff was great very helpful and friendly

Fordeler: Dinner and breakfast included was a plus

Ulemper: Nothing..everything was wonderful

Fordeler: Everything was provided, bed was comfortable, staff was very accommodating, breakfast was good--wonderful variety

Ulemper: one room did not have a hair dryer

Fordeler: Convenience of a refrigerator, microwave and hair dryer in the room and the swivel TV so that you could watch from the couch or the bed. When the weather is nice, this location is wonderful: you can ...

Ulemper: Breakfast was not as good as previous visits. No bacon and the fruit looked a little old.

Ulemper: Cooked Breakfast could better cater for vegetarians/vegans

Fordeler: The breakfast included with the room was the best I have seen and eaten. The selection of breakfast items would meet anyone's tastes and demands.

Ulemper: I am 69 and the bath was slippery.

Fordeler: The staff is the best

Ulemper: No

Fordeler: best motel we have stayed at .rooms were spacious. great views great service and staff definitely a 5 star + .

Ulemper: Yes I booked there for the pool only to find out it was out of service .

Fordeler: The overall room was very good. We were able to sleep comfortably with no disturbances. We had a perfect view of the fireworks without having to leave our room!

Ulemper: Our room was left open by the cleaning staff. It was a scary incident. The night clerk did not seem concerned when we reported the incident. There was no human compassion or good representation of ...

Fordeler: It was basic and worth it.

Ulemper: The room smelled like smoke a little bit even though it was a non-smoking room. There were long hairs on the floor in the bathroom from the occupant. We had to clean that up ourselves. The ...

Fordeler: The staff was amazing but you need more of them.

Ulemper: That you do not have a property in the Dansville NY area.

Fordeler: My room

Ulemper: The lift is old and slow

Fordeler: Very clean & peaceful

Ulemper: All was WONDERFUL

Fordeler: Quiet hotel.

Ulemper: The room was extremely small.

Fordeler: It was clean, comfortable, and pet friendly

Ulemper: There was nothing I didn't like.

Fordeler: The hotel front desk staff are nice.

Ulemper: The hotel offers breakfast but very little protein for those of us who can't eat many carbs.

Fordeler: Great accomodations! Staff was awesome and the hotel was super nice! Would definitely stay again and recommend!

Fordeler: Michelle the manager was nice and helpful.

Ulemper: Had to ask for clean towels, coffee pot was dirty from the previous guest. Requested it be cleaned, housekeeping cleaned the pot , but left the used grounds in the machine. No clean sheets on the ...

Ulemper: The maid completely forgot to clean our room the days we were there.

Fordeler: The staff was great!

Ulemper: There were no smoking rooms.

Fordeler: Location and cleanliness.

Ulemper: There is a car repair place next door that made loud announcements very early in the morning. There was also loud beeping when backing up large trucks at the same location quite often during the day.

Fordeler: They had great breakfast.The rooms were nice and clean. My kids loved their pool.

Ulemper: They charged my card an exrta $25 without my knowledge or concent. When i asked the manager why he was very rude and disrespectful.i just wanted to know why i was not told about the charge.

Fordeler: loved the free fresh hot cookies,,beds were very comfortable and pool was great for relaxation. staff very helpful and friendly

Ulemper: dvd players needed in the room.

Fordeler: Room and location were good.

Ulemper: The breakfast was just ok. Not great.

Fordeler: The hotel is excellent and delicious breakfast. The hotel price rate is very reasonable. My expectations simply overpassed. my grade is A+

Fordeler: the king bed was extremely comfortable. I bit noisy with the construction next door, but I was not awakened too early. Breakfast had a nice variety to choose from. I enjoy staying at this property ...

Fordeler: The Staff was excellent.. The rooms was wonderful..

Ulemper: I like everything

Ulemper: small room, no bathtub, no hot tub in pool area

Fordeler: The breakfast was absolutely amazing! The housekeepers are so friendly and always happy to help

Ulemper: I wish the comforters were washed more often. They never smell fresh and I always wonder what stuff/ ppl left or been on there. I always take it off

Fordeler: Everything was excellent

Fordeler: Clean, and modern

Ulemper: Nothing

Fordeler: I stay here often and the staff is always overwhelmingly courteous and helpful.

Ulemper: Once I came and they were remodeling, so the whole place was a bit shabby looking, but the remodel is complete and it's quite lovely!

Fordeler: Location

Ulemper: The facility needs a total renovation and updating. Too many stairs and no elevator. The location is great but the Hotel is outdated. The continental breakfast is minimal.

Fordeler: Courteous staff, firm beds, clean rooms, plenty of easy parking, reasonable breakfast, great location.

Ulemper: Wifi could be faster, but it's reasonable currently.

Fordeler: The room was small with 2 double bed and the bath room could of been bigger.

Ulemper: I did have an issue with the room door keycard. I kept getting locked out at least once a day, during my 3 days there. I had to keep going to the desk for them to fix it.

Fordeler: Good location

Ulemper: Nothing special...

Fordeler: The property was easy to find, clean, and well priced! I asked about good places to run, and the concierge gave me helpful instructions. The street is beautiful, lots of old houses and blooming ...

Ulemper: Breakfast had lots of carbs and sugary options, but not much protein. Sound carries a lot in the hotel, so we kept waking up through the night. It's an older building, so it's kind of drafty, ...

Fordeler: The room was spacious, comfortable, and clean, although it was situated pretty far from the hotel reception desk, at the end of an endless corridor.

Ulemper: Breakfast was disappointing.

Fordeler: Staff were friendly and very helpful: good recommendations of things to do and great follow-up memory (how was...). Nice that there was a quiet time zone. In room coffee was great.

Ulemper: Would love a small refrigerator in the room. Bathroom was very small. Coffee at continental breakfast was blah!

Ulemper: Stayed 2 nights a Friday and a Saturday. The City Grille on site turns into a nightclub at night. There were several young men staying on our floor that had a keg party their room. Called front desk as it was 3 in morning. No apologies from staff.

Fordeler: The hotel people were extraordinarily nice. The man at the desk Luke made us feel like family every day we were there.

Fordeler: CLEAN COMFORTABLE ROOM, NICE STAFF, WITHIN DISTANCE OF ENTERTAINMENT.

Ulemper: BEDS WERE VERY HIGH OF THE FLOOR. NOT SURE I HAVE EVER SEEN THAT BEFORE BUT VERY COMFORTABLE.

Fordeler: Best hotel in Rochester hands down. Spacious, clean and modern. Huge swivel flat screen with Direct tv. Huge bathroom. Great sized kitchenette with microwave and good sized fridge. Bed was super ...

Fordeler: The staff at the front desk were very friendly and helpful.

Ulemper: No.

Fordeler: The pool and helpful staff.

Ulemper: The breakfast was a little weak. Don't expect much of a choice. We stayed at the Holiday Inn Express across the highway the last two years and they have an excellent breakfast but no pool. So it ...

Fordeler: Nice breakfast. Comfy beds. Clean pool area.

Ulemper: Hot tub too full too hot

Fordeler: Quiet & clean. Good shower.

Ulemper: Little hard to find.

Fordeler: Staff were pleasant apart from lady in charge of breakfasting. Room good size. Good parking.

Ulemper: Poor internet connection in our room. Shaving mirror would be useful. Staff did not control young teens antics in fitness rooms in the evening. Youngsters will be youngsters, but close to rooms after ...

Fordeler: Rooms were nice, comfortable.

Ulemper: Booking.com hassles when I made a mistake on my initial reservation.

Fordeler: Excellent Breakfast and All day availability of tea/coffee near the front desk

Fordeler: Nice modernized decor. Very clean rooms. Comfortable bed and pillows. Quiet.

Ulemper: Fire alarm woke us up on Sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire department after they responded to a call from the hotel staff. Water was cut off ...

Fordeler: Hotel was very good, everyone friendly and helpful. Good size rooms.

Ulemper: Actually only big thing I didn't like was the fact that I couldn't cancel thid reservation even though I wasnt even booked for 24hrs. It said I could cancel and I booked because originally was...

Fordeler: Breakfast was great, the bed very comfortable, staff friendly and are like the pool etc. We did get lost an one of your staff stayed on the phone with us till we found the hotel.

Ulemper: The only trouble we had was finding the place. Once we did everything was great.

Fordeler: An excellent hotel. It was clean, well cared for, and had a nice workout room, for a reasonable price. As long as this remains the same, this will be my goto hotel for this area.

Ulemper: No

Fordeler: Hot breakfast with a varitey of options. We had our bod with us and having no pet fee was a huge plus. Other local hotels wanted $50-$150 in pet fees. The rooms were clean and modern.

Ulemper: We were in a room at the end of the hall and people coming in and out of the doors all night was loud. Plus the cleaning staff had their room right there and so we could hear them moving around bright and early.

Fordeler: Bed very comfortable. Quiet. Nice restaurant. Friendly staff

Ulemper: Breakfast was only ok.

Fordeler: This may be the best value of any hotel I have stayed at. Luxurious is the only word I can think of to describe it.

Fordeler: Comfortable bed

Ulemper: I think I understand that Hilton is now what a Comfort Inn is. It was clean, the staff was reasonable, but lacked expertise. I understand the area is undergoing a lot of construction. Nothing the ...

Fordeler: Conveniently located right in the middle of town. Very close to bike paths, restaurants, bars and activities. The cost of this hotel was under the other hotels near by and it was very clean, great ...

Ulemper: This isn't the hotel to book if you're looking for a view. It is surrounded on all sides by taller buildings. Having a bad back the beds were not top of the line, but were much better than ...

Fordeler: Staff was very professional and informative. The room was cozy and comfortable. The bar was very nice as well.

Ulemper: The fridge wasn't working and the windows are to thin because the construction and traffic was to loud.

Fordeler: It is very new and beautifully decorated. Parking garage was convenient and free! In the heart of the downtown business district. We even used the pool. Delicious cookies at the front desk on ...

Ulemper: Did not sleep well a few nights - may have been mattress (or just me). No view out our window - looked onto roof and building.

Fordeler: Pillows were fluffy, room was clean

Ulemper: Refrigerator didn't​ work. Pool was small and full of children. Food selections were poor and not appetizing. Couldn't see outside from window

Fordeler: The friendly staff! Rooms were clean and comfortable! Kids enjoyed the pool!

Fordeler: The staff were very friendly. The room size was very comfortable.

Ulemper: The main entrance was hard to see from the street.

Fordeler: Great value for the room and good arrangement with the next door garage for free parking with first floor parking spots for the hotel.

Ulemper: No electric vent fan for the bath room to clear moisture from taking a shower. Also room walls (at least one) needs brighter color...room felt dark.

Fordeler: The bed and the breakfast

Ulemper: The price and checking in time

Fordeler: A beautiful property, the staff was super helpful and kind. The room was well appointed and clean.

Fordeler: Loved this suite! It's great for long term stays with the full kitchenette and separate living and bedroom areas. The staff were fantastic as they ensured our satisfaction throughout our stay. The...

Ulemper: The main lobby is starting to look dated with older decor.

Fordeler: We love the room layout. It made us right at home. Great location; close to The Marketplace mall, restaurants, movie theatre, tourist venues, etc. Pretty safe area. Skip hop from other areas ...

Ulemper: Nothing to report.

Fordeler: We had a short but comfortable staying.

Ulemper: The smell of someone smoking weed both days of our stay. The vomit on the sidewalk outside the entrance and our room window. The fact that the staff did nothing about the above stated items.

Fordeler: Room was big.

Ulemper: Beds were terrible. Mattress kept sliding off base.

Fordeler: The room size was nice.

Ulemper: They no longer have a sauna. The tub had peeling paint in it. The breakfast was just ok. I enjoyed my stay with my sisters but we were expecting a little more. The sofa bed was very uncomfortable.

Fordeler: The room was a great size and the breakfast was yummy my kid loved the SpongeBob SquarePants Fishtank

Ulemper: The pull out couch was horrible very low to the ground and the mattress was not a mattress it was covered springs not even possible to sleep on also the one bed on far left in room 201 mattress need to be rotated very worn out on one side

Fordeler: I liked how the staff was very nice and welcoming and how house keeping would always be right there if you needed something.

Ulemper: Dishwasher was clogging up sink and sheets come off the bed to easy

Fordeler: Great time

Fordeler: nice free breakfast, nice size room, very comfortable bed, the sofa turns into a bed but is super uncomfortable.

Ulemper: there was a birthday party and the pool was full of people. I booked the hotel for this reason, to enjoy the pool with my kids and I couldn't. plus the party people was next door to my room!! was ...