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Store flotte rom med fantastisk utsikt. Hotellet har absolutt alt av fasiliteter, flere svært gode restauranter med svært høy kvalitet på maten. Personalet er vennlige og imøtekommende. Dette er et ekte femstjerners hotell. Ca 95% av gjesten var russiske, dette var til tider utfordrende for andre gjester og ikke minst for de ansatte.
Frokosten var utmerket, det samme må sies om servicen. Maten var og meget bra. Alle annsatte var veldig blide og imøtekommende.
Ok, hotell, men trenger oppgraderinger. Var ikke plass til alle på frokosten 1 Jan. Fin beliggenhet, men stranden er ikke pen
Sports aktiviteter på hotellet, Tennis, golf etc. Det var dårlig renhold på rommet, bøker og søppel låg igjen etter tidligere gester. Frokosten var heller ikkje noke spes. Dette hotellet er nærmere 3 enn 5 stjerner.
Bra service, gode restauranter og fine fasiliteter.
Delikat hotellrom god service rent og pent. Nei
Ro. Fine omgivelser. Svært trivelig betjening. Ingen
The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping. The price was a bit expensive compare to the 5 star hotels that I have been in other places.
i liked the sea view and the swimming pool i even extened to 5 days and got the same rate
Room was excellent. Staff was helpful and courteous. Service was very good. Room service was a bit slow may be because of long holidays. Breakfast could have been better.
Nice staff, clean, great pools. Location is not good - although they run a shuttle service. We hired a cot for our baby and it was faulty - our baby fell out of it, was thankfully unharmed. The baby chairs do not have straps so are not appropriate. I had to use my belt to strap our one year old boy in the chair.The restaurants at night lack atmosphere - they need nice pretty lighting and they need nice soft music to play, maybe traditional Thai music.I felt that the hotel was expensive for what is was and it was not in a convenient location as Jomtiem beach was miles away, despite web claims that it is nearby!
nice salt water pool with good setting, beach front, clean and tidy. towels are of low grade quality, do not match the price and image of this hotel.
Very friendly staff. Excellent cleaning. Nice breakfast buffé. Cleaning of beach was not done every morning. Because of Pattaya a lot of plastic garbage floated ashore.
There are very good swimming pools, very good restaurants & bars and very good Gym and SPA. The sea near the hotel is shallow and dirty.
Nice lobby area and swimming pool The location is not really convenient. Even so it mentioned that hotel has a beach access however sea is far away from the shore and not even deep enough after 400 m walk the water still up to knee.
The mattress was so hard
Room facilities, especially light control system Staff do not speak english good. They provide a service very slowly
staff were very helpfull and very customer focused
swimingpool is very nice:)) very exspensive internet!:((
Beautiful huge swimming pool with pool bar, private white sand beach and private greenyard seaview front with bar. You can choose where to stay. Huge wonderful buffet breakfast with all sorts fo things. It's not new anymore, rooms and swimming pool are still very very nice, but you can see they are not new anymore. Too many annoying mosquitos start coming out at 6pm, I think it's due to the passage from the big swimming pool to the beach that is like a grotto and mosquitos probably colonzed it.
It's not any more managed by Sofitel. And that makes all the difference, in terms of service and overall management.
swimming pool for kids
kind staffs such as Kae, Nana & Cat. :> No
Away from the hussle & bustle No drinks lounge / but believe this was due to possible restoration works
it is suck! I will never ever stay again.
Fantastic territory, and a magnificent view to Sanctuarity of Truth. Individual beach. Everything was great. I would suggest reducing prices for SPA as comparing them to regular city offers, they seem to be greately overpriced. And also I expected to have room a bit larger, but anyway this hotel is the one I would definetey recommend to my friends and return there once again.
the hotel is far away from the pattaya entertainment areas and walking street
Nothing special ! The hotel location is too far from the city while there is only a small dirty beach. No connection to the Pattaya beach. Swimming pool area is too small so limited privacy feeling.