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Bra uteområde med svømmebassenger. Svært mye støy og bråk fra festende ungdomsgjemnger til langt på morgenen. Hotellet blander sammen familier og festende ungdomsgjenger ukritisk. Veldig varierende standard på rommene.
Flott hotell med hyggelig personale og god mat. Veldig rimelig når vi dro utenom sesongen.
Mulighet til å bo i leilighet. Aircondition. Rolig om kveldene og nettene. Bra basseng. Nært sentrum og strand. Madrassene var litt for harde. Dårllig internettforbindelse og for få engelske TV sendinger.
Hadde helpensjon. Grei mat. Fornøyd med at hotellet lå utenfor sentrum. Kort vei til supermarked. Lite turister på denne årstiden, stille og rolig. Fin ballbane bak hotellet. Som tidligere gjesteanmeldelser har påpekt: harde madrasser.
Bassengområdet var veldig bra, minus for alle spilleautomatene som står ved siden av og ved resepsjonen. Måltidene var ikke noe høydepunkt. Har et barn med Cøliaki og da var det ingenting å spise unntatt frukt.
Gardens around the hotel are nice. Swimming pool should be bigger. Bars and restaurants were nice too (design and equipment). I didn't expect in 5***** hotel so bad bathroom (blots & falling paint - I have nice picture of it)! We went to the bar for a cup of coffee and after half hour when I came back to my room I found that my room was wide open. I didin't find anybody there but when I told about that at the reception receptionist didn't do anything to check what happend. My wife ordered duck for the dinner and she got rare meat. Waiter told her that meat is rare because otherwise it would be too hard to eat. Finally I had to teach manager how to use bank cards with chip build in. Receptionist who didn't want to or didn't know how to use it asked me to go to the bank and bring them money in cash. Is it standard service in 5 star hotels? I dont think so!
This is a ***** hotel, with a great restaurant, beautiful view, lovely rooms. Staff was very helpful, especially at the Monterrey restaurant, except for the reception staff which is utterly incompetent and speak no actual English at all. The ladies at the reception will copy your credit card, although such action is illegal and unnecessary, already heaving the booking credit information on file. They justified by saying some people are dishonest ?!?!
The hotel was very clean and with very comfortable beds. The staff was also very helpfull.
lack ov hot water and evening meal on 1st nite was dreadful so ate out rest ov stay
Price was excellent, got a very good deal. Staff excellent, food also excellent rooms very good, Town it is in was not to our liking but there are some fantastic places just 10 mins up the coast.
This hotel has great ameneties with a pool and spa area. The rooms are very clean and comfortable. This is the best hotel in the area.
nothing much very small uncomfortable room, old, worn out furniture, ugly bathroom
It feels like a real 5 star hotel. Breakfast was good, spa also. Many of the hotel employees didn't speak english, just spanish.
Very nice new hotel. Honeymoon suite was perfect.
front office help was excellent and very helpfull
the atmosphere and the facilities
Only fascinating views. The hotel is situated in a beautiful bay. Two single beds instead one double were completely uncomfortable. Furfurnishing and bed linen were very poor. The hotel isn't worth the money. It does't match his stated level of 5 stars. I was dissapointed. The breakfast in Santa Marta was poorer then the breacfast in third stars hotel in Barcelona. And tables in the restaurant, and lounges on the beach were not enough. It was really problem with them.
magnificent view, very fine beach i searched for sand - no pebbles. We went for 2 days, and it seamed we've had a week holliday. I combined stay here with a match FC Barcelona ("we won"), and having seen Barcelona last time, now we got a good impression of what the "costa" can offer. When you look down to the beach, the pines, the swimmingpool, while eating breackfast, you feel half-way heaven. Price was a bit heavy, but all worth it.
Food was good, the environment was good as well. Nice swimming pool and beautiful beach and little bay The building was quite intrusive and out of contest, a big long concrete block. Quite expensive for its class. No change of towel in the evening by the maid who came to prepare the bed for the night.
the hotel is located in a beautiful area.it is also good that is somehow isolated from noisy Loret del Mar but you need a car to move arround. it is a good place for relaxing and it has a good restaurant.
Comfortable room, private location, excellent beach facilities, good tennis courts, friendly staff, good food.
We lived in appendix - it very good and silent but WIFI works sometimes.No shuttle to the center of the city. You can take beach towel one time per day only.. Firm 4 star hotel?, very good but not 5 star.
Excellent location for family with children. Quiet place. Excellent beach - yachts are not allowed to stop in this location. Nice rooms - big enough, clean, large balcony. Overpriced cusine, although it is excellent. But it is easy to get a good meal outside - plenty of resaurants around. Renting a car is almost necessary, staying in this hotel - it is impossible to reach anything without a car. Staff is not speaking English, except reception staff.
I liked the location of the hotel....the landscape scenery is just fantastic...staff was kind and polite...plenty of parking...hotel is far from the noisy areas, thus perfect for a quiet stay. The room furniture and fittings a bit dated, although very clean...very expensive restaurant, we needed to have lunch elsewhere....you could hear noises from the neighbouring rooms....no gym...
Good view from balcony, marvellous views from breakfast/dinner rooms and from the terrace, peaceful calmness in hotel (apparently the hotel attracts quiet guests without children - but we were visiting in late season), personnel usually quite friendly and discreet. Room quite small (no place for chairs), overall quality of room not at 5-star level throughout (badly functioning balcony and fridge doors, no amenities like water-cooker for tea in room, lighting not good enough for elderly eyes). Lack of attention to detail: magazines in room from 2007, personnel not well trained in English (ordering fried eggs with bacon unsuccessful). I would recommend the hotel mainly for early and late season, and not for families.
Location to the beach, "private" atmosphere, breakfast
everything - location, room, facilities, breakfast
I like the location only This hotel need to be renovated. Very old furniture and bath etc. Very dark room. and very difficult to communicate with staff, as they doesnt speak english. Even to order eggs for breakfast inpossible.
Many things there are nice. Location, rooms, services and staff are the best in the area Prices are little bit high
Like it Don't have coffee maker.and iron
Inpossible to order any kind of food in the restraunt and room rervice/ they didnt understand english at all!. And how it possible to pretend for 5 star hotel??
The hotel by itself is great. I loved location, facilities and view. Service is poor. Definitly not 5 stars. No making up rooms in the evening (or couple of times from my 8 nights stay). Nobody cared about replacing these small items in bathroom. Too many restrictions, one could not take a peach to the room from the dinner. Meal is rather tasteless and monotonous. No fresh squeezed juces for breakfast (5 stars?)
Great Breakfast and hotel room. No good ventilation in bathroom.
location,views,breakfast,pool,jacuzzi,steam room,help from staff 2 single beds put together as a double.
Great breakfast. Loved indoor pool. Close to everything. Beds a little hard.
location, excellent facilities and friendly staff. The spar was very well used and enjoyed by all ages
Clean with good facilities and good location. Some of the staff were rude and unhelpful
Most of the staff was very helpfull and friendly, The hotel was very well kept and clean. It is located in a very quite area and not so far from the center of Lloret de Mar. The food was excellent and varies every day
the pools all the games were quite expensive
Nice clean hotel, very quiet, with efficient staff. Good location with easy walking distance into town, or down to Fenals beach. Excallent value for money. Most of the customers have half board, The restaurant does not open until 7:15pm, by which time there is a big queue.
I liked the location of the hotel. There was no shuttle from the airport to the hotel when I arrived around 23:00 and it was a big problem for me to come to the hotel.
The staff were in the main helpful and willing. The room was large and clean and presentable. The food was plentiful and of reasonable quality. It would be possible for anyone to find something they would enjoy no matter how fussy. Possibly a shift system for the restaurant to aleviate having to 'come back'
Good location with pleasant comunal areas. The bedroom was under sized and the furniture was of a very poor quality.
indoor swimming pool, jacuzzi and sauna, a must!!! very near of the centre and sea. some people at the reception were not as friendly and helpful as we could expect
breakfast buffet was good. Pool and bar lobby area pleasant. One person at the reception (at night) insisted that we pay all in advance. I did not agree as it was contrary to our reservation and it made me angry. He was not polite. We did pay all at checkout (6 days+ parking).
The staff was lovely, especially the bar staff who were very friendly, helpful and full of smiles. Bedroom was basic although VERY clean and the lady cleaning the room was very lovely. Shame no family room is facing the pool though.
In terms of value for money, you don't get better than this hotel. We stayed for 3 nights and could not fault anything. Originally we had intended to have our evening meal in local restaurants but there was not much choice so used hotel buffet instead; At £10.00 per head it was ideal. We would definitely recommend this hotel.
Hotel stood out as being so much better than its competitiors. Breakfast was very reasonably priced
The reception, bar area and restaurant had been beautifully refurbished in contemporary style to a very high standard. The pool and outside bar area were very nice and clean with plenty of sunbeds. I didn't like the old-fashioned small single beds and the blankets and bedcovers. Maybe the hotel should offer some double beds with nice linen and quilts?
The hotel was in a good location,about 10 minutes walking from the beach.I recommend it for those who want to be far for the noisy streets which are full of discos and clubs. The fridge and tha safe were locked,so we could not use them!!! I think that these things must have been included into the price which was high enough! We were disappointed when we saw that they were locked.The hotel was noisy,one morning we woke up listening for about an hour furnitures moving and moving around and around upstairs
The location of the hotel The rooms where small and uncomfortable, the hotel charged extra money for the use of the safe, they did not gave extra towels, they did not gave towels for the pool
The hotel was very central
closeness to pedestrian and old town centre, room size, jacuzzi bath shabby furniture,thinness of walls without any sound barriers that protect from noisy neighbours especially late at night,poor buffet at dinner
The friendliness of the staff and the fact that the room was quite clean and the towels were changed every day. They should not serve any kind of meal, it is really hard to find something to eat in what they offer for breakfast/lunch/dinner
Low price for food and services provided. My credit card was blocked by credit card company after fraud attempt to take money from my account. the only place were I used my credit card during my trip to spain was hotel cleopatra. Master Card did not provide any details and I do not want to blame anybody from the staff, but this is a reality.
The staff were extremely helpful and the breakfast and dinner that we had at the hotel was good. The room was very clean and we had fresh towels and the room was cleaned everyday. The location was also excellent, extremely near to the centre but far enough away to be a peaceful stay. I would definately recommend this hotel. The jacuzzi bath that we recieved was not as impressive as the photo shown. However, the bath that we had in the room was good.
the staff the climate the area just everything in general we had a lovely stay and i will recomend it to all my friends.
hardly any English stayed in the hotel .all information in different language not much sun by the pool
It's very convenient location to shops, restaurants, bars and beach, reception staff very helpful and friendly.
Staff were very good,reception,dinner hall. The hotel was very clean and was a great location,we will come agian.
Good entertainment hotel staff were rude and unhelpfull and the food was very poor and unless you went to eat as soon as the 2 hour slot started then there wasn,t alot of choice left
The relation between price and quality is excellent. The location is very good, for me is perfect for visiting with children.
The hotel is far from being a 4 star. The facilities are very basic, coffee at the breakfast was impossible to drink, too many noisy Russians, the elevators as well as the hallways and the lobby look more like a sanatorium from 1970's in Russian resort than a 4 star hotel in Spain. Basically, it's just bed and breakfast stay.
Close to the sea and city, activities for children. We visit this hotel since 4 years. 2008 is the first year when we have seen a degradation (1. less friendly staff; 2. worse quality and variety of food; 3. cleanliness in the rooms)
very nice location & good service
Very comfortable. With the option of reserving apartments with kitchenette. Value for money very good. With animations and lots of activities during the day.
A very nice hotel, with very kind staff. We got a very nice, new and spacious room. The food was varied and good. In spite of being in October we have been able to enjoy the swimming pool, especially the sun! The price quality relation is very good. Nothing.
Nothing! It is not 4-star hotel, at its best it may be 1-star Everything! - lwe did not get the room we booked; location is far from the sea, not 200 m as it is described on the website; there is no garden at all; food was tasteless, of poor quality, and the same every day; staff is quite unfriendly, room is outdated with shabby, broken furniture
Hotellet ligger i gangavstand til 2 flotte strender i Lloret De Mar, og det er 5 minutters gange til busstasjonen. Du finner buss til Barcelona ca. 1 time, Girona ca. 45 min og til Tosse De Mar ca. 15 min avstand. Maten som serveres kan etter et par dagers tid virke noe ensformig, men du finner det meste i bufeen
Location good for beach, shops, restaurant and transport. Did not need to hire a car. Noise levels very high as mostly young groups of people in hotel and surrounding hotels, plus night clubs. We had breakfast only. Coffee horrible, powdered orange juice. No fruit available, poor quality cereals with liitle choice.
The hotel is very close to the centre of Lloret De Mar. The staff were of very good help with a good variety of items for breakfast. If you are travelling by car, this hotel offers a parking facility (main reason why I booked at this hotel) I stay in a twin room and room was quiet small however it was always well kept clean by the housekeepers. Also the hotel doesn't offer a daily entertainment schedule just like other close by hotels. Room did not include a minibar however when we asked for one we were given one at a small charge.
acceptable prices, good swimingpool food was owful
Clean friendly with entertainment and a great location near to the action and very close to the beach . Would return anytime
acceptable level of comfort for a hotel in Lloret; interesting music entertainment on Wed; single rooms are really tiny (while doubles are fine); breakfast is poor; amex is not accepted; car parking is far from the hotel;
Good location-Food was good and Cheap! The night shift receptionist didnt speak much english and wasnt nice
good value for maney, staff is very friendly and helpful, food is ok also
Hotel was very nice. Airconditioner in all rooms, nice bathroom. Hotel is situated close to beaches and center. Breakfest everyday the same, dinner each day 3 different meals.
Hotellet har god standard, og ligger meget sentralt til stranden og shoppinglivet i Lloret de mar. Hotellet hr to heiser, 24 timers reseptsjon. Betjeningen er meget hjelpsom, g vi ble meget godt mottatt. Da vi hadde avreise siste dag kl. 04.00 am. så fik vi denne dagen gratis. Hadde forventet at det skulle vært et kjøleskap på rommet.
Hotellet har flott beliggenhet i forhold til badestrand og Lloret de Mar, men angivelse av avstand kan være bedre. Der var flott underholdning på hotellet. Informasjonen på "bestillingssidene" relatert "alt i ett kort" var lite informativt. For oss gikk dette bra, men for "de som bur der lenger" så kan det være en fordel å ta med for "booking.com"
the best thing about this hotel was the location :) the day reception staff was great :) especially that middle aged italian speaking woman :) i forgot her name :/ she was very very helpful... even managed to fix certain appointments for me such as bus confirmations etc... breakfast was poor... had to spend a whole day on toilet after... no aircondition in rooms... expensive internet service ( both at reception or wifi)... noisy people... one can only sleep after 5am or 6am... night staff (in particular the man with grey long hair) was totally unhelpful, ignorant and not to stay with people...
Bliskosc do plazy , ale bez widoku ! ,close to the beach ,but not view on the beach ! Uwaga !!! halasy zgielku ulicznego ,duza ilosc dyskotek !!! halas i jeszce raz halas !!!! Very noisly hotel !!!! Discos !!!!! platnosc z gory ????? down payment before ????
It was close to the centre, easy to find and was in good price. Wifi was very weak...could not join from my room.
Staff was very helpful , good value for money , good for young people, next to main nightlife spots , close to the beach
Mmm... The balcony) Also it was not far from the beach. T Pillows first of all. There was no soap in the bathroom. We came at night (earlier for 10h - it happened) without paper with confirmation of our booking and the gay (administrator) didn't find us in the list. So we was waiting till morning comes and the other administrator will show up! ((((( She found us in 2 minutes in booking list.
This is a hotel for young people, and I loved it. Everybody was nice, we had informations, and we even met new people that lived in other rooms, thing that in an other hotel doesn't happen!