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the kid,s swimming pool
The room was nice. Service was horrendous... just shockingly bad all the way... from the time we checked in... whoever is the GM of this hotel should be ashamed. Expect much more of a Marriott chain.
Cleanliness,staff management,breakfast,friendly personnel Excellent +++++
lcotions . i have used booking.com so many time but when i arrivel at the hotel the resonpsit till me to paid text whihc 18% it's specit preice what i was booking form your site so i'm ashing why you do not add befor i make rersations , i thanks that you we loes coumter beacues of that .many thanks for booking.com . i well all way used you site . best regards ghazi jum almehza
Bed is comfort,seaview,the hotel employee is good No
Lobby and elevators smelled of mold.
Very well trained and friendly staff. Hard Rock Cafe next door. Expensive taxi fares from touts at the hotel entrance. Double the normal price.
The hotel staff particularly Reception staff are very friendly and help-ful.Buffet Breakfast spread is good.Hotel situated close to Patang beach and Banga road and choice of eateries close by. Hotel design looks impressive and futuristic but the rooms are small and not well appointed.There is little place for placing our luggage and belongings,The cots and beds are just adequqte and not to our liking.Rooms decor and furnishing lacks cosyness and the feeling of intimacy.
The location and villas are very nice The pools were too crowded and on some days we could not get chairs at any of the pools.
I loved the rooms, the gardens, the food, the staff, the location, the pools an absolutley magic, relaxing place to stay and definatley would love to return No we loved everything
First, we really appreciate that the staff tried their best to give us two connected room for our family. Another wonderful thing is their free change rooms for guests after check-out, So that we were able to take a nice shower before we went to catch our midnight flight after spending a nice day on beach. The shower system needs improvement. The water tempreture is not stable.
The air condition noise is kind loud.
It is well located close to the beach and Karon is a nice area - quieter than Patong Honestly, for the price, I was expecting more. The hotel is big and sprawling and I felt more like a number there than an actual guest. Very crowded and we were hearded in and out of the breakfast buffet like cattle, no space by the pool etc. Room is simple, nothing like the pictures. TV rarely worked and there were bugs! Overall, a bit disappointed.
Great hotel, no complaints.
Easy walk to the beach from hotel. Breakfast is very tasty and the Egg station gentleman really knows how to make a perfect omelet. Hotel staff always greets you when you pass by. Hotel is not new but rooms are kept very clean.
the serenity, at times you felt like the only people there
decoration and hotel staff nothing all was perfect
Really a good place! like the design, and garden, and SPA is also good! and very quiet...so many to love! just a little far from the beach, but there is shuttle bus, ok la, walking takes 15 mins.
The staff were attentive and friendly and the facilities exceptional, bearing in mind that this hotel is fairly low-cost. There is only one bar - the pool-side bar - and it closes around 7pm.
a truly thai style hotel, we had such great time there and will stay again if we ever return to phuket . nothing
the baray spa was fab, worth the upgrade if only for one night. the pool , facilities and location were great cost?
The Villas are amazing! Staff was very helpful and the restaurant is good.