Hotel Universal Port is a nice modern hotel catered to families. The minute you walk in your are faced with all types of minion characters as part of the decoration. Our kids loved it. They also have special Minion rooms which we did not know about ahead of time. Staff was professional and attentive. One of the few hotels we could find that could accommodate four people in a room. Breakfast buffet was ok. Very little western food. We expected an omelet ststion but they didn't have one. An abundance of Asian food. location of the hotel is out of the way from the center of Osaka so takes a couple of trains to get to Dotonbori but you get used to it.
When you arrive at Universal City, you simply have exit the station and you are less than a minute from the hotel. Then to make it better, you are just across the from the park. Food, staff, and area were great. Bed a little hard, it is to be expected. Very easy to get to the aquarium and huge ferris wheel (only 10 mintues by ferry, which is across the street). Truly enjoyed the hotel and because of this, we were able to enjoy our time in Osaka.
The location can't be beat if Universal Studios is your destination. It is also right next to the Universal City train station. The lobby is grand and swanky - reminded me of the recent Great Gatsby film. You can buy your Universal Studios tickets and Express Passes at a desk in the lobby. We were not able to check in early, but they did hold our bags, and even delivered them to the room when we came back at check-in time. The breakfast buffet is expensive; it is not included in the room price.
Best hotel to stay at when visiting Universal Studios The smoke coming from the smoking lounge gets into the elevators.