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Willingness to cooperate and correct the problem to to the best of their ability. NA
Our rate (which was very good!) must have qualified us for being housed on a renovation floor. We were told at check in that there was work being don on the floor & there would be plastic on the floor in the hallway, but the workers should be done for the day. Although our room was completed, there were some paint/carpet glue fumes in the room and still a bit of construction noise on the floor at 6 pm. Another concern was at what time would the work start up again in the morning.... After calling down to the front desk, they did move us to another floor that had completed renovation. Noise did start up again about 9 am on the floor below, but other than that, the room was comfortable, spacious & clean - a good value for the area. Having the 24 hour convenience store is a huge plus - great for picking up soda or a snack whenever! We ordered food at the bar to take upstairs to the room & was told it would take about 20 minutes for a cheeseburger & hot dog with fries. After waiting about 25 minutes, it was finally ready - and although the fries were good, the hot dog came "naked" (and we're from Chicago, so expected at least an option of some condiments) and the burger was tasteless & dry - although it did come with tomato & some lettuce. You would be better off walking across the street to one of the chain restaurants for a quick bite or carryout...
We walked to Universal Studios each day. We were close to restaurants and stores. We took the shuttle back to the hotel each day.
Clean. No noise. Asked for towels and they were brought up in less than fifteen minutes. Decent beds. Completely updated. Friendly staff. Private parking with security. Nothing
facilities were good, food is good and rooms are well appointed. Cabs and Uber do not know the location and are often confused and can't find it.
Nice hotel friendly staff clean. good location. Quiet
They took our reservation and our payment and confirmed it only to be told they overbooked and we had no room when we arrived. Too bad, I had stayed at a Rosen before and really liked it. Will never take the chance again.
The magazine article about Rosen. The bed wasn't the most comfortable..
MA Should have ale included in happy hour at bar
This isn't the first time we stayed here. love the shogun restaurant it's always a great time and great food. unfortunately the housekeeping staff does not obey the 11 o'clock checkout time we went to breakfast at the hotel and we came back all of our stuff Was thrown away even putting do not disturb sign up dod not stop the staff from going in our room way before checkout and emptying our liquor bottle and throwing away our food on the fridge and items we had gotten from universal that was on the table and nightstand. Also so not waste your money at the bar. I drink very often and can guarantee you their alcohol is water downed. We w took shots and didn't feel anything. We bought a bottle at the store on premise and that was what the housekeeping threw away. The sushi bar was excellent fresh and yummy.
The Receptionist at the front desk were very nice and very knowledgeable about the area and the check in was very quick and painless.
customer service was excellent and very friendly
helt utmerket, flott og servicvennlig personell, Helt grei frokost, supert basseng. Vi kommer tilbake om 1 til 2 år. slitte bad, de burde vært renovert
Nærheten til opplevelsesparker, lett å komme til restauranter alt i passelig gåavstand og bassenget til hotellet Mer pålegg til frokosten og grovere brød.
positivt: meget sentralt, lett å finne, lett å parkere, tilgang internett ( wlan i resepsjonen) rent deilig basseng, rent rom (så ingen kakkerlakker overhode), frokost inkludert.Relativt rolig, Billig! negativt: Er man sent ute til frokosten kan det bli trangt. Mye spansk og russisktalende gjester og ansatte .(er vi egentlig i usa?) Kun en vaskemaskin tilgjengelig . Konklusjon: Veldig greit billighotell men ikke forvent noen ekstra luxus.
Hotellet lå sentral i orlando, nært internasjonal drive og universal studios. Bør oppgraderes. Slitent!
This is a nice budget motel. It was clean and the stuff was friendly. I used this hotel to go to the Kennedy Space Center. There is a bus connection availalable which stops at the nearby Sheraton hotel. But you have to book this in advance.
It was decent. Love the location. Nice friendly staff. Great customer service and was accommodating on my specific request. Overall good experience. Having to pay for wifi
It wasn't as loud as I expected it to be. There was nice and friendly staff. A "do not disturb" sign was not provided.
It's close to I-Drive and Universal. Easily accessible. I was put in a smoking room initially. The room was small and the cigarette odor really permeated the whole room. To add to that, there were cigarette ashes on the toilet. Wait, was the room even cleaned? I asked to move to a non-smoking room and the front desk obliged. I opened the door to the new room and was immediately hit with a strong musty smell. Went back down to the desk to cancel my reservation. There are SO many other hotels in that area for a comparable price. It doesn't make sense to settle for something that poor.
This motel 6 is surprisingly Clean and modern great value for the price No hair dryer. Room was small. The WiFi cost extra and it wasn't very good.
Price and cleanliness The smokey dirty smell in the hallway and the small room compared to the competitors
The location was fantastic. It was really close to Universal Studios, walking distance. And the staff we encountered were very friendly. The beds were horribly uncomfortable. The room did not smell good and the pillows and sheets were very cheap.
Pool bathroom was the worst kept I have seen. Feces all over the place
Nothing don't waste your mney Stains on the floor and bed spread... Torn box spring... The room was small and dirty. I asked them to replace the boxspring that had tear over four feet long... They just covered it with a fitted sheet. Not good at all!!!!
nothing at all We have to leave the first night and find another hotel because we found cockroach in the bed, in the bath and everywhere. Apart from that the bed sheets were broken with holes and spots. Very horrible experience. Please dont go to this hotel
Extremely close to Universal Studios Budget-friendly No amenities such as a shampoo Hot in halls and elevator Slow elevator Small rooms