The friendliness in the interactions I had with almost everyone. From the valet, the gentleman checking us in and the bell hop. Everyone was great, interactive and was genuine with their interests and advice for things to do in Orlando. probably will stay here again even though the price was high. The price was a little much for a one night stay. And when checking out the guy was so short and to the point with me. He asked how my stay was but it was genuine. He could've been having a bad day, we all have those but everyone else was so friendly and pleasant that he stood out. Could've at least included a nice breakfast for the price paid too.
I didnt like that there was a $14 per night fee at a higher end hotel that wasn't in a city. That is just unacceptable.
I like how friendly and helpful your staff was . Also the way the room was cleaned was a good thing. Overall good job and job well done!!!! The way the reservation was not in the computer
Location. The ONLY thing that this hotel as is location. It's close to every attraction. I've stayed at this property since it was the Radisson. It as certainly declined over the years. It is in need of some repairs and a major facelift. This will be the last time for me.
Excellent value and great location. Clean rooms
We liked the location of the hotel and we have stay their previously when it was Quality Inn international. The rooms were very dirty and the shower was covered in hair. The shower head had almost no water pressure. Overall we were disappointed with the quality of the room and it was a shame since we have had nothing but good things to say about the hotel when it was Quality Inn.
This hotel is close to everything Orlando and the surrounding areas have to offer. The rooms were clean and updated. The staff is friendly. There is a nice pool and, the onsite restaurant has excellent food. We love the late check out! Paying for internet.
I just like the location behind the Orlando Eye The room didn't had towels, front desk don't answer the phone, we were sharing the room with a few families of roaches and it didn't had hot water. So we left the first night
I will be returning to spend a week at this property!... Simply Fantastic!!!!.... Make sure you bring your bathing suit, and your formal attire!!!.... this offers everything and is a Wonderful vacation spot!..
The location is perfect! It is right off of I-Drive and walking distance to any number of restaurants and things to do. The phone was unplugged and not working when we first arrived. The faucet in the bathtub spewed water all over the floor. We had bug issues and they made us feel crazy despite seeing them ourselves, taking pictures, and having bug bites on our bodies.
Clean rooms, friendly staff and close to attractions. Good price for quality
Rude staff. At 12am someone invade my room. The front desk give same room to other people. Front desk calling in the room at 1am. No apologies for the incident. Drunk people on the hotel. My stay with my family was a nightmare.
Great staff.....top notch. Free breakfast with decent choices.. 17:30-19:30 Happy hour.....OPEN BAR! FREE!!!!! The internet was horrible..... I had to go down to lobby everyday at 6:30 AM to work.... No internet access in rooms.....this may have been because it was a convention week....and the hotel was sold out and everyone was on the net.....none the less.....there are ways to rectify this....but as business owner....I need to be ONLINE...the Hotel did not enable me to do this in the comfort of my room.
Close to Universal Studios, Islands of Adventure, Aquatica, Sea World, and shopping places. The room service is not good. On two occasions we ordered food and they were out of the items. There is laundry only on the top floor and only one of the 2 washers was operating. Once we found a cockroach in our bags. The breakfast is good but is exactly the same everyday so you tend to get tired of it.
Location, location, location. Plenty restaurants, entertainment and convenience store within walking distance. Bathroom could be updated
Cleaning staff was very friendly. Good breakfast. The shuttle is disgusting and the seatbelts don't work. Felt unsafe in it. I could hear bar or club music next door.
Enjoyed our stay. Nothing luxurious or fancy but clean and in a good location close to ton of attractions. Would definitely book again in the future. N/A
Our room number was indicated by a piece of Scotch with a number handwritten on it. Old and worn.
Large fully equipped suites. Very Comfortable and Clean Great location, in the center of Orlando. Free Parking Really Bad WIFI Connection. Very few electrical sockets in room. You had to disconnect a lamp to charge phone or laptop.
The staff was nice but very unprofessional. Furniture was torn up, cabinets were torn up, bedsheets were stained, and at the final moment before we just packed up and left, we found bed bugs in our bed.