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The valet parking service was too expensive and too slow.
I like the fact that the hotel was closed to everything that we needed from restaurants, bars and drugstores. The hotel staff were very friendly from the valet attendant to the front desk. Our flight got delayed and they were able to accommodate our check-in time. We understand that parking is an issued around the city but we thought it was expensive for the hotel to charge $45 for valet parking and there are a lot of homeless people walking around. I wouldn't walk around the city by yourself at night.
Es war sauber. Der Preis war unverschämt. Die Lage so lala und eher laut. Parken und Frühstück teuer.
location, recent improvements to the hotel
Nice staff, good room service menu & not that expensive for food. The bathroom was so small!
Comfy Beds, lots of parking, and quiet location. No waterfront entrance and only one entrance into hotel
The first room tey gave us did not have a bathtub, which I really wanted. I called the desk and they upgraded us to a bigger room, with a tub, by sending someone up to our current room with a key for the upgrade. no
Central location close to Jack London Square, hotel was of a high enough standard with nice pool. Near Amtrak station plus walkable or short taxi/bus from BART.Great vegetarian restaurant across road called Souley Vegan which does a fantastic barbecue tofu plus a bar next door to this with a seriously extensive selection of world brews, not sure of name but may just be called Beer. Only stayed one night but an enjoyable stay nonetheless. I would definitely go back to Oakland and this hotel plus would consider staying here for San Francisco if I could not get a reasonable hotel deal in Frisco in future visits, especially as only a short bart journey to Embarcadero in Frisco. None to report
Perfect location. Went to a concert at the fox theater and right downtown. Parking is easy, even on the street is fine. Very safe, Oakland just has a bad rep
The price was great. There was quite a bit of cleanser left in the shower, but it was clean!
Very comfortable room and bed, friendly staff, good location near The Fox Theatre and lots of bars and restaurants. No hot water to speak of, wifi only worked for about 5 minutes.
There for the California Bar Exam and the stay at the hotel was pleasurable (more than could be said for the exams)! Polite attentive hotel staff. Well cleaned and comfortable rooms. Location is perfect with uptown a short walk away for business and jack london square a short walk the other way for restaurants.
Location was ideal for business, food & nightlife in downtown Oakland. 2 blocks from BART. Rooms are nicely updated while still maintaining old-school charm. Rooms are a bit snug and sink is in bathroom but c'mon people this building is 100+ years old. You're clearly not at a Courtyard Marriott, embrace the history. Surprisingly good water pressure for an older building. I stayed on second floor above the entrance and there was a ton of street noise that woke me up in the morning--trash pickup at 5 AM, loud truck running and pallet unloading for Smart & Final next door at 6 AM. Not really hotel's fault but something to be aware of--choose a higher/rear facing room or bring a loud fan. It was nice they provided it but breakfast was bare minimum. Staff was friendly but staff rushed through check-in as quick as possible. Shampoo but no conditioner in bathroom.
Comfortable beds Not so friendly staff
Older, restored hotel, convenient to bart, friendly, helpful staff The bed was very much too soft, causing me lower back pain
Strange experience altogether. Checkin gentleman was a little uncomfortably flirtatious while the morning staff person at checkout was unfriendly and curt. Elevator out of service and was only offered a free cancellation verses a discount. Incredibly noisy room, awkward layout. At $170 with tax, definitely not worth the overall experience. Would not recommend ot stay at again.
Some of the desk staff was very kind, others unattentive. One of the lights beside my sink burned out and I told them, but no one ever came to replace the bulb. Also the toilet sometimes ran and I had to jiggle the handle to get it to stop. But in fact, for the price, I found the hotel to be fine.
Good for folks looking for a quick and quiet stay. The 'breakfast' left much to be desired.
Affordable, clean and spacey rooms. Comfortable. No bath, but a nice big shower instead! :) Complimentary breakfast is rather primitive. Saturday night was noisy as a band was playing in the bar next doors (Halloween). Around 1 AM everything was quiet. The rest of the week was quiet as well.
Location Breakfast was weak
Right across the street from Jack London Square. Next to Everett and Jones, Chicken and Waffles and a half dozen other great restaurants.
Staff (the Hispanic one is good, the black girl was rude) were friendly and does her best to help. 1)The train passes right in front of the hotel, from 6am until 8pm-ish. Blows the horn every single time to warn drivers. 2)Hotel is in serious need of repair. Leaking faucets, damp carpet, ripped bedsheets., bad reception on tv. 3) no ice in the hall way 4) no towels provided until you asked for them
Nice room size, friendly staff, free parking, continental breakfast, great location. Definitely would stay here again Our shower door didn't shut all the way so water leaked out.
Front desk staff were very friendly and helpful. Door handle didn't work. People living in vans in the hotel parking lot, getting drunk and yelling at each other all night. Bathroom floor was slimy/sticky. Cigarette burns in the comforter Just about everything (dresser, bathroom door, etc...) was broken or nonfunctional. Shower was gross. Toilet didn't flush properly.
Bed was comfortable. Staff was very nice. There were food containers under the bed so can't say they did a good job cleaning the room. The Wi-Fi did not work at all. I was unable to work while I stayed there. I will not book here again.
There was no hot water during my 3 night stay The complimentary breakfast was poor The door card did not work at times
Good price. Clean comfortable, no frills room. Attached to a fantastic country kitchen/soul food spot. When we arrived, they listed off everything they'd advertised that was under maintenance: the elevators, pool, gym, and air conditioner. If they had advertised these conditions in advance, I may still have considered it a good deal for the price but it was rough to get all that news after a long flight.
Very close to great entertainment and downtown. Hotel staff was very accomodating. I was surprise they did not promote the dinner next store
No frills, but cost was good. I would bring your own towels, like any hotel/motel they are gross. Bathroom was nice and updated, much space to put your stuff out. TV Location Parking Towels Noise Some people/area/location (shady) You had to be buzzed in and the check in pepilepsy were behind bullet proof glass.
The bed was pretty comfortable. The room looked very new. The smell was very strong -- an odor of the like you get with a new mattress. There should be more ventilation.
Nice place. newly remodeled, friendly staff, free parking and WiFI
Even before I arrived I was impressed...they called me while I was on the road to inquire about my special needs (ground floor room only), and when I got there the staff was friendly and helpful, clearly Asian of some type but speaking excellent English; and then I got to the room. Amazing! It looked like it was 'fresh out of the box', clean and neat and very well appointed...a desk one can work a laptop at, a firm mattress and plenty of soft but sturdy pillows...and don't get me started on the glass-walled shower. I blanched a little at the price tag but I have to say, in the end, it was well worth it. Next time I visit the Emeryville/Oakland area I'll be staying there for sure!
The bed was really comfortable and the room clean .Housekeeping was helpful!bathroom was cute Poor facilities such as hairdyer .Microwave . fridge....the location is far from downtown but the transportation is convenient.
For the price it is so good. Maid service is not diarily
Cleaned every day. Easy access to downtown. No problems with staff.cheap. It's not super quiet. I hear lots of traffic and loud people cross by the room but it is expected at a motel this cheap. Put the AC on to drown it out.
Good location near BART, with easy access into San Francisco. Very helpful staff! Simple and clean, no thrills accommodation
Good value - clean and comfortable. The area is not that bad. Distance from San Francisco: you have to take a car and pay the bay bridge toll (going into SF only). public transportation (train) is one block from the hotel but it doesn't work eves and night.
Clean room and bathroom
Location and price were ver good. Convenient to MacArthur bart station. The room and bedding were very clean. The room was not stocked with toilet paper. A coffee maker would be nice too.
Inexpensive Bad cleaning in bathroom, no restaurants around
It's good enough for the price. The area isn't that bad but it's still Oakland. Housekeeping needs to happen later than 11am.
The receptionist was rude!! He mistakenly overcharged me $10 yet showed zero apologetic attitude. Plus the towels had eyelashes and dust on them. Terrible experience.
Very clean, new TV and mini fridge. Wifi worked great. Staff was incredibly helpful and friendly. I was checked in by Kiki (I believe) and she was very kind and professional. After reading some of the reviews online I was preparing myself for the worst, but was very pleasantly surprised. Perfect motel if you're on a budget and need to stay someplace close to the city. Pretty bad location in a seemingly bad neighborhood, but it was surprisingly quiet at night.
Inexpensive Inn. Good relationship money/ service received.
Clean, up dated and modern. New carpets and large shower. Location in the hood. But still was safe. No bathtub.
It was the cheapest I could find in the SF area. The location is very sketchy and we had an unpleasant encounter with a passerby in the early morning. It would have been nice if there had been security.