Montevideo Hoteller i Centro, Cordón

Excellent location on one of the main city squares with views along the main shopping street and down to the sea. Guest computer was useful. The cleaning staff did not clean and were rather rude. The cleaners would hold the lifts (elevators) for hours meaning that guests would have to walk up and down the stairs. We were on the 10th floor and so this was not much fun! In addition on one occasion when I walked up the stairs a cleaner swung the elevator door open into me - this hurt but the cleaner just laughed and offered no apology. The reception staff were not much better and would pander to the large noisy groups that the hotel seemed to like having while ignoring the needs of couples and family groups.

Good location, reasonable facilities including fridge and free use of internet computer. If you ignore the awful front desk service, it is good value. Front desk service was dreadful. I arrived on time but was asked to wait. Over the course of an hour I had to ask three different people what the cause of delay was. Each time I had to give my name. One of the staff just went home during this time. An elderly gentleman trying to change his room said the hotel was worse than anything he'd experienced in World War 2. He was exaggerating... After all this I was surprised tha the room was quite acceptable.

The staff was helpful with one of the quesitons that I had for them. The room was not heated and it dropped into the 20s in Montevideo. The hotel had hot water for about five minutes so although my companion could get a shower, I could not. The sheets were stained and so old they were beginning to decay, as was not only the pillow case but the pillow itself. It was expensive ($32) for location and what one receives.