Fordeler: Staff was friendly and really took care of there guest...
Location is good, close to Mty downtown, San Pedro, and the medical center area. The hotel is in good shape and it doesn't feel or look cheap. There is plenty of parking space in open air or in a two-level basement parking lot. Still, I WOULD NEVER RETURN TO THAT HOTEL. SERVICE IS EMBARRASSINGLY BAD! They don't care about the customer, front desk takes an eternity to answer your calls, and when they do they make you feel like you are an annoyance to them. I asked to have my room cleaned at 2PM on a Saturday, after I returned from errands. They totally forgot about me, then called me at 6PM asking me if I still wanted it done. I told them it was too late, but I needed a pillow and a new box of Kleenex. I never heard from them again. I usually stay in much more affordable hotels in the Apodaca area, but I get a much better treatment there than what I got in Courtyard San Jeronimo. Service is a make or break deal for me, and it was definitely a break next time I see or hear of Courtyard San Jeronimo. If you are like me and value service, try any of the Safi hotels. Excellent service, good location, reasonable premises, at a similar or lower price.
Fordeler: Premises are nice and plenty of parking space.
Ulemper: My room was not done during my entire stay (two nights).
Ulemper: Train passed in front and makes a lot of no use at night
7,0 Veldig bra
Ulemper: Service wasn't as I expected. They were not very responsive to requests.
Fordeler: The hotel is spotless , great experience over all
Ulemper: Nothing to complain
Due to the excelente service at the restaurant and conference rooms (mainly the food and service) I would have every and any training at this hotel as long as the same restaurant boss (Mr. Cortez) is running the show.
Fordeler: The restaurant Boss (Mr. Cortez) is a jewel, what a great world class service and attention to detail, pleasantly experience at the restaurant
Ulemper: The train track in front of the hotel, the trains that pass in front of the hotel blow the train horn before crossing a busy intersection, woke me up twice at night! every night.
Fordeler: I booked this hotel for my mother in-law and she loved it. The room was comfortable and the location was fantastic, it has access to the main avenues and it is close to the shopping mall and all sorts of restaurants. It was a great value for the price.
It was good!!!
Fordeler: The complementary Breakfast
Ulemper: Maybe the main entrance to get into the hotel
Dette hotellet ligger på strandpromenaden, 1,3 kilometer unna Galerias Monterrey og 2,9 kilometer unna Museo del Obispado. Dessuten ligger Plaza San Pedro kjøpesenter og Paseo San Pedro kun 5 kilometer unna.
Fordeler: It is near the airport. Great place to stay for early flights, late arrivals.
Fordeler: Virkelig praktisk beliggenhet
Ulemper: Litt på den dyre siden
Fordeler: Det er i nærheten av flyplassen. Flott sted å bo for tidlige flyavganger, sene ankomster.
Dette hotellet ligger i Apodaca, 14,6 kilometer unna Citadel kjøpesenter og 25 kilometer unna Fundidora Park og Parque Zoologico La Pastora. Dessuten ligger Bosque Magico og Parque Plaza Sesamo 25 kilometer unna.
Ulemper: The hotel was a complete chaos.Getting an elevator to my floor was always an ordeal. The card key failed constantly and I could not communicate with any other family that was staying in the same hotel but on a differ floor. I had to dial front desk first.
Fordeler: Location , close to downtown
Ulemper: The elevators don't work properly, and their card system the worst i have ever experience
Fordeler: The cleanliness of the rooms, food, security, and service.
Fordeler: The locations was great, had shopping that you can walk to and felt very safe.
Dette hotellet er familievennlig og ligger i forretningsområdet i Monterrey og 5 kilometer unna Estadio Tecnologico, Cintermex og Fundidora Park.
Fordeler: The common areas: The lobby, the halls, etc. I like the restaurants. The buffet is very enjoyable and has a terrific paella. Staff is very polite.
Ulemper: (1) Cleaning and laundry: I was told twice that somebody would come by for my clothes. No one did. This also happened on a past trip.
Dette hotellet med et spa ligger i Garza Garcia, 0,8 kilometer unna Plaza Fiesta San Agustin og 15 kilometer unna Parque Ecologico Chipinque og Fundidora Park. Grutas de Garcia ligger 44,6 kilometer unna.
Ulemper: The Garden area first floor rooms. Extremely loud and late hours.
Avoid those rooms if looking for rest
Fordeler: While the place was nice, I was most impressed with the staff. They were very friendly and helpful.
Ulemper: There are many homeless people in the area and it's not very safe to go out at night.
Ulemper: hagen første rom i 1. etasje. Ekstremt høyt og sene timer.
Unngå de rommene hvis søker hvile
Dette hotellet er familievennlig og ligger i underholdningsområdet i Monterrey og 2 kilometer unna Alameda, Fuente de la Vida o Neptuno og Macroplaza. Dessuten ligger Explanada de los Heroes og Faro de Comercio kun 2 kilometer unna.
Ulemper: Bad water temperature and pressure in 8th floor, overpriced room service food
Dette hotellet ligger i Garza Garcia og 3 kilometer unna Plaza Fiesta San Agustin, KidZania Monterrey og Galerias Valle Oriente. Dessuten ligger Paseo San Pedro og Basilica de Guadalupe kun 5 kilometer unna.
Fordeler: Staff were always helpful, large choice for breakfast and dinner.
Ulemper: WIFI slow
Dette hotellet ligger i forretningsområdet og 3 kilometer unna Plaza Fiesta San Agustin, KidZania Monterrey og Galerias Valle Oriente. Dessuten ligger Paseo San Pedro og Convex messesenter kun 5 kilometer unna.
Fordeler: Hotel is in a great location, nice ammenities and a historic hotel that has grown along the city. This is not a modern style hotel but neither a dump. I felt safe and the hotel exceded my expectations from callings taxis, getting my laundry done.
Ulemper: The coller in the rooms does not cool, but keeps drinks cold, think of it as a dry ice cooler. I just grabbed a bag and got some ice and out it inside the cooler and it kept drinks cold for days. fixtures are not super new but it is a rustic hotel.
Dette hotellet ligger midt i hjertet av Monterrey og få skritt unna Museo Metropolitano de la Ciudad de Monterrey og Faro de Comercio. Dessuten ligger Fuente de la Vida o Neptuno og Macroplaza kun 10 minutter unna.
Dette hotellet med et spa ligger i Monterrey og 3 kilometer unna Plaza Fiesta San Agustin, KidZania Monterrey og Galerias Valle Oriente. Dessuten ligger Paseo San Pedro og Convex messesenter kun 5 kilometer unna.
Fordeler: the staff they do a good job. the service at the restaurant the best.
Ulemper: the look of the interiors they try to hard trying to look well, but everything looks fake bad finish. the shawre leeks the barroom smells bad and the carpet and floors cheap.
Dette hotellet er familievennlig og ligger i forretningsområdet i Garza Garcia og 2 kilometer unna Paseo San Pedro og Alfa Planetarium. Dessuten ligger Plaza Fiesta San Agustin og Basilica de Guadalupe 10 kilometer unna.
Fordeler: Location, the fact that room had toothpaste and water
Ulemper: Service needs improvement especially the front desk
Fordeler: The beds, nice and soft, coffee and water in the rooms and indoor parking
8,0 Veldig bra
Fordeler: good location and fair price
Dette hotellet ligger i Garza Garcia og 3 kilometer unna Plaza Fiesta San Agustin, Galerias Valle Oriente og KidZania Monterrey. Dessuten ligger Paseo San Pedro og Convex messesenter kun 5 kilometer unna.
Fordeler: The staff was very helpful and accommodated everything that I needed and asked for. The hotel was very close to the Auditorio Banamex and next to the Parque Fundidora. It's lovely. The hotel has a very modern design and the bed was comfortable.
Ulemper: It just couldn't buy any water from a vending machine, but room service was open all night for me to order late night drinks & food after the concert I went to at the Auditorio Banamex.
8,0 Veldig bra
The hotel is in a very good location with a very nice park a stones throw away. The rooms are slightly out dated and have old tube TVs and could use new carpet but nothing too horrible.
Fordeler: The locations was very good
Ulemper: The rooms were slightly out dated and due for new carpets.
Dette hotellet ligger ved elvepromenaden og 10 minutters gange unna Fundidora Park og Arena Monterrey. Horno 3 stålmuseum ligger 1,1 kilometer unna.
Ulemper: The air system only activates when you have your key card loaded. The heat was started at 8pm from really cold, and the room didn't reach warm enough until 2am.
Dette hotellet ligger i Apodaca, 12,8 kilometer unna Citadel kjøpesenter og 25 kilometer unna Estadio Universitario og Bosque Magico. Dessuten ligger Parque Zoologico La Pastora og Museo del Vidrio 25 kilometer unna.
Fordeler: This is my first time staying at a Novotel in Mexico and I was pleasantly surprised, this is a great hotel for business with prime location near restaurants and shopping in the border between upscale neighborhood of San Pedro and Monterrey.
Dette hotellet er familievennlig og ligger i forretningsområdet i Garza Garcia og 2 kilometer unna Plaza Fiesta San Agustin, KidZania Monterrey og Galerias Valle Oriente. Dessuten ligger Paseo San Pedro og Convex messesenter kun 5 kilometer unna.