Marseille Hoteller i nærheten av Théâtre La Criée

Fordeler: Room was huge. Staff was very helpful in answering questions and arranging a taxi to the airport.

Ulemper: Location was a bit further away from the port than I expected (10 minute uphill walk) and basic room was a little louder than ideal since it was right on the main road.

Fordeler: The C2 is high end for Marseille and the room was enormous

Ulemper: The Hotel C2 is not in the port but it is also not far so the walk was good. There was only one cleaner that made me feel uncomfortable!!

Ulemper: Felt the food scenario could be improved on

Fordeler: The spacious modern room all white and so clean And the friendly staff We enjoyed our stay and will definitely recommend to our friends

Fordeler: The hotel is a beautiful town house which has been lovingly restored. My room had a wonderful view of the Notre Dame and was only a short walk from Vieux Port. The staff were wonderful and very helpful.

Fordeler: The hotel was beyond beautiful. The staff was the most caring I have ever experienced. They sent us to an incredible restaurant, then arranged for us to be driven back. When we encountered a train strike for the next stage of our journey they were relentless in finding us a car and driver.

Ulemper: I wish we could have stayed longer.

Fordeler: Perfectly located in a quiet neighborhood and only 10 minutes to the old port by walking. My room was spacious(larger than expected) and clean. Comfortable beds and quality pillows. Nice care products from Hermès. Complimentary minibar(non alcohol). The AC is super quiet. The hotel also has a spa. Tried the full body massage which was great! The only complaint i have is that the staff could be better in managing english. A bit difficult to communicate. I warmly recommend this hotel! I will stay here again the next time i am in Marseille.

Ulemper: The staff should be able to communicate internationally. A bit hard to communicate, but they are all super friendly and i had no bigger issues.

Fordeler: Full marks to the architects who turns this 19th century townhouse into a contemporary hotel. So many architects would have ruined the character to maximize profits, but here they took full advantage of the building’s character, while giving it all the style you want in a modern design hotel. The service was friendly and professional - the staff seemed genuinely enthusiastic to be working there and were keen to tell us about the hotel’s history and conversion. The breakfast and bar are superb and the spa in her basement is brilliantly designed. Only a short walk from the hotel to all the bits of Marseille you could want to see! Our room was big, with high ceilings and a great bathroom (the shower had room for six people - not that we availed ourself of that opportunity!), and the toiletries from Hermès were a nice touch. We didn’t get to use the private island as we were only there for a night, but that’s just another reason to return, isn’t it? All in all a lovely experience.

Ulemper: No big deal, but pricing that doesn’t include breakfast is always irritating, particularly at this level.

Fordeler: Staff very friendly very clean and beautiful decor

Ulemper: There was a slight language barrier with drinks but that is not there fought we are in their country

Fordeler: Did not live up to expectation as not very clean and not well maintained.

Ulemper: 1st room had a strong smell of urine and we were not ordered an alternative. Instead we were forced to upgrade.

Ulemper: The hotel had piping problems and we didn’t have water from 4 to 9 pm.

Fordeler: I really enjoyed the lounge one night when the singer was there. Sadly we went back to the lounge the next night (Friday) and their was no entertainment.

Ulemper: The concierge service was a huge disappointment. Actually to be honest it was the worst concierge experiences I have ever had. Firstly, we asked the gentlemen if he could recommend any tours, specifically boat tour to the Cassis area. He checked a brochure he had and advised that there was no tours available on Fridays and that there was not much available. (Luckily, we walked the 1 km to the port and discovered a couple of tours and promptly took one !) . Earlier the same day, we had arrived later in the day and asked the concierge to recommend an Italian restaurant close by because we were hungry and are vegan and find Italian easy to accommodate. He told us there would be nothing open at that time as all restaurants are closed. The only option to be found was The Queen Victoria pub. We walked to the pub, (which was closed in the kitchen), and then found MANY restaurants open for "continued service". Again, was completely shocked of his general overall lack of understanding of the area. The following night, we asked the woman on duty to recommend a Thai restaurant we saw on the tour bus earlier in the day. She did not know it. Did not understand the tour route. (Despite the bus coming past the hotel 10 times a day). I eventually found the restaurant in front of her myself, (located 1 km away) and she said "oh well I don't know I have never been there"). In the end she could not help us in anyway at all. Told us the only other option was a restaurant that I later questioned her about because it turned out to be a buffet. She agreed it was a buffet. (We had previously explained we were looking for a very very nice restaurant.). In the end we found one, located 2 km away on a spectacular street with allot of fine dining options available. I was so frustrated with the concierge services, because they had absolutely no understanding of what was around them. WORST concierge service ever.

Fordeler: Breakfast great, 7th floor with beautiful views. Superb staff

Ulemper: Slight smell on 1st floor, like old age or dampness/sewage

Fordeler: Location

Ulemper: I was surprised to pay city tax when I checked out. I thought everything was paid when I reserved the hotel. I would like you to be more transparent about it so we can minimize disputes. I paid anyway.

Fordeler: Nice view

Ulemper: Location off the beaten path

Fordeler: Location and athmosphere

Ulemper: Noisy - not refurbished

Fordeler: The location

Ulemper: The price of drinks very expensive

Fordeler: People were fine

Ulemper: Air conditioner didn’t work in the room and no one went out of there way to offer to move us or fix the air conditioner. The room smelt like mildew.

Fordeler: Hotel staff was so accommodating

Fordeler: Efficient friendly staff Fabulous location Great facilities

Ulemper: Liked it all

Ulemper: A lot of problems for the breakfast! Long waining for croissants, and they didn’t set thé tables. Coffee not good! Service vert long. Incredibile sight and a lot of choice of meals

Fordeler: Great location nice staff

Ulemper: but parking and valet was very expensive And rooms was a little small

Fordeler: Flott hotell med serviceinnstilt personale.

Ulemper: Hadde rom mot bakgård med andre leiligheter, og det var litt lydt.

Fordeler: Stort og luftig rom. Deilig bad og senger

Fordeler: Modern well appointed and spacious room. Great breakfast buffet, quiet room.

Ulemper: Bed was a bit firm for our liking

Fordeler: Friendly check in, clean room, not too far from train station or port.

Ulemper: Was all OK

Fordeler: The room was comfortable, cozy, smooth, modern and chick, spotless clean, nice big windows street view. The location was perfect! walking distance to shopping, restaurants and sightseeing places. We really enjoy our stay and the price was very good.

Ulemper: nothing everything was perfect

Fordeler: Great bed, great location

Fordeler: Very good and clean hotel in perfect location. Nice breakfast and helpful personnel.

Fordeler: Good food very clean

Ulemper: Noisy little bit no parking

Fordeler: Good location

Fordeler: Great location, excellent value ! The rooms are very spacious it is a perfect hotel

Ulemper: It is the area that cars are difficult to park,so I suggest the way of parking can be illustrated.

Fordeler: The hotel is located nearby the Old Port, with good tram and metro connections. Breakfast is fabulous for France standards, and excellent in any other country. Beds are great, as well as rooms. Fantastic value for money.

Ulemper: Nothing substantial.

Fordeler: Was clean and very well located. Places were close by to go to. Breakfast however was not a huge highlight. Lacking in this area. Otherwise l, good.

Fordeler: Location

Ulemper: Our main lights weren't working and couldn't be fixed during the stay

Fordeler: The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby.

Ulemper: The room was smaller than we expected, but comfortable.

Fordeler: A nice, small hotel in a very shabby chic town with some nice areas around the old port. Friendly staff and very good location at the old port.

Ulemper: The traffic - arrived by car - was a hustle.

Fordeler: Great location, friendly staff , clean and comfortable. Breakfast had good choices and well worth having . Parking we found under department store not far from back of hotel . At moment difficulty getting to front of hotel with car because of street construction- but not a problem . We had lovely views with a terrace - great hotel in the heart of tourist area.

Ulemper: good so nothing not to like .

Fordeler: Proximity to eating places and entertainment

Ulemper: We found the odour in the room was offensive it smelt like extremely strong urine coming from bathroom or toilet areas. 1 of us has lung and heart problems and we are very careful with cleanliness because of it. Dust had settled on the wall in the toilet room.

Fordeler: Although we were on the 6th floor, without a window, (a skylight) we were expecting that. The room was spacious and modern and clean. The breakfast was excellent for 8Euros each and the location perfect for an evening stroll before an early departure the next morning. Staff most helpful and friendly. Right beside the Metro to the main train station and an easy link from there, via bus, to the airport.

Ulemper: Everything was good.

Fordeler: The hotel is right on the old port area, and our room had a balcony with a view of the port. We thought it would be noisy; there was loads going on, but the double glazing was very effective. We sat on the balcony watching the crowds, the dancing, and after dinner a superb spectacle with many acrobats suspended over the harbour. Fabulous! Great food in nearby restaurants too!

Ulemper: Fewer roadworks!

Fordeler: Cute little hotel in the center of all. Front desk (almost certain her name is Christine) was very helpful. She confirmed our tour and made excellent recommendations of where to eat and visit... always with a smile. Made the difference in having such a pleasant experience.

Ulemper: Rooms do not have an iron board or iron :(

Fordeler: Location

Ulemper: Road works Hotel a little tired

Fordeler: Beliggenhet

Ulemper: Frokost

Ulemper: Area was a bit 'seedy' Too expensive for breakfast.

Fordeler: Great rooftop bar and restaurant! We really enjoyed watching the sunset and taking a swim after a long day of travel! Very friendly staff! About a 15 minute Uber ride from Cruise ship port!

Ulemper: None.

Fordeler: The hotel is located at the far end of the old port, near the Plage du Catalans and so quite a way from the heart of Marseille. It is new and clean and has a good pool - but get there early or all the beds are taken. The south of France in the summer is hot, even at night, so it felt odd to be provided with a duvet and then expected to sleep under air conditioning - there must be a better solution than this!

Fordeler: It has some style, more of a boutique hotel than a faceless chain. Loved the comfortable seating near the pool, big comfortable chairs/ sofas. Easy walk to a sandy beach too. 24 hour front desk was good as I arrived v late. When I arrived, the front garden area at night had a real wow factor. Hilarious cacti in the gents by the bar too. Made me laugh at the silliness. Room was nice and comfortable. Bar seemed reasonably priced.

Ulemper: Couple of minor things. Wouldn’t stop me going back in a heartbeat though. Service at pool area was a bit slow and inattentive. (I would have bought more drinks and maybe snacks had I been approached more) Outside felt ever so slightly in need of some maintenance. Nothing major, just weathering. Shower head was the wrong one for the fitting - water came out at 90 degrees into your face! Good water pressure and warmth but a weird angle.

Ulemper: breakfast has deteriorated a lot (was much better in the past, now you have no service, you go to a low quality coffee machine to get your coffee, you queue - one of the 2 machines was broken and never fixed during our week stay, no more local or fresh products, everything very industrial, and staff are not cleaning after clients, the patio is invaded by pigeons as a result...staff especially at the breakfast are not welcoming, the facility has aged and is not well maintained, we had bad sewage smell near our room. Overall the hotel needs to do some effort to stay at the level of a 4 stars, management needs to do something.

Fordeler: Great location near the old port. Great pool although it was out of order on last day which was disappointing.

Fordeler: We’ve stayed here four years in a row and it’s always been great - the rooms, the pool, the breakfast, the location are all excellent. It’s clean and comfortable and the food is good. It’s the perfect base to reach both the vieux port and other areas in Marseille.

Ulemper: Unfortunately this year the bar service was really poor. We waited sometimes half an hour for our orders and then they were often the wrong drinks when we received them. There was a big Johnson and Johnson conference on all week we were there and this clearly put too much pressure on staff - it was obvious they were understaffed. It was a real shame as it’s lively bar to sit and have a drink in but after a few attempts we gave up completely.

Fordeler: The staff was excellent!! The room was comfortable and nice.

Ulemper: Breakfast was not included and it was very unfair....

Fordeler: Peut etre la deco assez recherchee et encore

Ulemper: La proprete de la chance etait (excusez le terme) a chier! Des cheveux dans la baignoire, les wc, le lit et sur les oreiller. Le mobilier est ruine et abime. La moquette pareil. Quand en plus on se fait piquer des fringues, le sentiment reste tres negatif! Je n'y retournerai pas

Fordeler: Nothing

Ulemper: Unfriendly staff

Fordeler: Location near center and near small beach. Nice and clean room. Reception staff professional and good.

Ulemper: Pigeons stoke people who eat at the terrace, walk all over tables. Do not eat outside. Staff at the bar/restaurant are unprofessional, slow. Wrong food served after ordering, 2,5hours lasted 3meals course to be served.

Fordeler: God seng. Rene rom. Veldig fint med svømmebasseng så fint beliggende. entralt til sentrum og til strand. Hyggelig personell.

Ulemper: En pianobar. Også mulighet for å kjøpe små retter på søndag da de kun tilbød brunsj. Er man ikke så sultent blir dette uforholdsmessig mye og for dyrt.

Fordeler: Bed was very comfortable and the bathroom amenities were good quality.

Ulemper: As we had few small issues, have been reported to the reception staff, we noticed that they were not really interested in sorting it out without spoiling our stay. When we enter in the room after checking in, we use to check if everything is ok and clean in the room. We found the jar of nuts from minibar open, so we brought at the reception straight away to report that it wasn't us who open it, but at the check out we had the charge for nuts on our bill. Secondly in the evening we wanted to make some tea in our room and when place water in the kettle, we felt a horrible smell from it. We reported and asked the staff from reception to be washed or changed, but when we returned to our room in the evening we found the same smelly kettle in the room. Called reception again to report and it took for them around one hour to replace it, without any call from reception to let us know that it will take some time to replace the kettle with another one. Apart of that in one of the mornings at the breakfast, the juice machine was broken and when we tried to make some orange juice it split over my cloths. Again staff was there seeing that, but without any reaction. Next morning (Tuesday) we came for breakfast around 9:30, the cantin area was looking very dirty: floor everywhere and no clean tables to seat and have our breakfast, we had to look where is the staff to bring us some cutlery. The hotel has a beautiful design and it is in a very nice location, but all these issues disappointed us and gave us the feeling that we were not welcome.