Very friendly staff, great breakfast, very nice lobby and very well located, not far from the train station and close to the old city.
Location 3 blocks to Old Town waterfront. Friendly front desk staff. Good breakfast offering. There were notes appologizing that the hotel was under renovation. A property should not let their room carpets reach the level of wear we experienced. Hotel is definately a Taxi trip to and from the train station.
Good location (close to Old Port, Metro, train station) if you don't have a car and/or come by train. However, if you have a car and/or you don't need/want to stay close to the center of the city you might want to chose another location - if you are there for the beaches, Cassis or La Ciotat would be better locations than Marseilles. Work was getting done in the hotel, possibly to refurbish the rooms - they seriously need that. The noise vas very annoying - started early in the morning so you couldn't sleep late if you wanted to. Also the price was kinda steep for the quality offered, even considering I made the reservation on rather short notice.
Clean, comfortable, nice hotel with good value for money. Even though the location was pretty good the neighberhood was not that nice in the evenings, especially not for woman. Sundays especially everything nearby closed down early, and the only people youl could see in the streets was men.
very very very very very very very very very very very very very very nice!!!!!
Only location and nothing! Hotel staff is false. Room ia dirty. Fleas is jumping. Curtains in holes. The Internet is very weak. Conditioners don't work in room. The pastel linen changes once a week. A breakfast poor.
The room is quite big, there was a kettle, a lot of TV channels Even though the hotel is close to the city center and vieux port, the streets around look rough especially at night (but nothing happend)
location Not much tourism information available in hotel
Good location. We had lovely views over the Vieux Port Decor a little dated now
Nice reception. Marble floors & nice decor. Rooms were nowhere near this standard. Unsafe dingy location, the worst was dingy rooms not 3* standard. Advised hotel was fully booked when I requested to change to better room.
Ypperlig beliggenhet ved storbyferie. Kort vei til buss, tog, uteliv, shopping og restauranter. Noe støy av trafikk.
Flinke ansatte, godt renhold, fantastisk plassering, stille rom til tross for midt i byen.
Ting fungerte og det var hyggelige folk. Noe uro fredag morgen på grunn av anleggsarbeid utenfor, men til å leve med
God og sentral beliggenhet. Romslige rom. Rent og pent. Hjelpsomt personale. Engelskspråklige ansatte i resepsjonen. Nei.
Hotellet ligger sentralt, men vi ble ikke plaga av trafikkstøy. Personallet er servicemindet og snakker godt engelsk. Vi var ei gruppe på seks som hadde dobbeltrom, og vi to som bestilte ble overraska med superiorrom:) Det eneste vi savna var større variasjon i pålegg. God valuta for pengene!
Avstand til sentrum Kjøleskap.Hotellet bar breg av elde og trenger generell opppussing
Beliggenheten var sentral. Rommet var rimelig stort og selv med vindu ut mot hovedgate, var det lite støy. Service i frokostsalen. Det var alltid mangler. Sjelden påfylling av manglende matvarer.
Sentralt og hyggelig hotell
Desk staff were extremely helpful and friendly. Room was small but very beautiful. Highly recommend this location.
They upgraded us from a city to a harbour view room - really impressive vista and absolutely worthy the extra rate if you are booking. The hotel has retained its original character and we were surprised on the up-side. All was fine
Good hotel. Very clean. Just in the center of Marseille city. Beautiful view of the Vieux Port.
The concierge was very helpful in helping us find a good 'bouillabaisse' restaurant and making the reservation. Nice and pro
The location was fantastic. Easy to walk around the port and surrounding area. Lot of choice of restaurants nearby Cost of wi-fi access. In 2008 this really should be free in a good hotel.
Location, excellent room, nice bar area
The location, just next to the Vieux Port, is really amazing. The room was extremely small for the price we paid, without any kind of view (does "courtyard view" means facing a wall and no light at all????) and not very comfortable. Moreover, the staff was quite unfriendly.
Location. Great room with view overlooking harbour but with really effective soundproofing. Large, firm bed. Nothing.
The location was great. Easy access to everywhere and the staff were very helpful.
Efficient, friendly staff Quiet room Fabulous food (room service and breakfast) Bar and breakfast room views Everything we needed including WiFi Had to leave
Ideal Hotel to discover Marseille
Great location! Right next to the Harbour, opposite the tourist information, real close to metro and bus stops. Free wifi worked well. Bright and clean, bathroom spotless, showerhats provided. More expensive "superior room" was still ridiculously tiny (just enough space for double bed) and so were bathroom and bathtub. Check-in assistant hadn't read through my booking because asked for payment of breakfast although I booked all inclusive and wanted to give my girlfriend and me (female) a room with twin beds altho I had specifically asked for one big bed. Homophobes. Breakfast lady almost denied access to 4 people who arrived at 10h03 and 10h08 instead of 10 sharp - no sense of service whatsoever! After complaint, I was even told that if the buffet is until 10, you do not arrive at, say, 9h50 but before. I wonder: Why not?? 10 is still early for a holiday breakfast. Buffet was ok but not worth 10euros. Try café "a Cup of Tea"!
Location, price Tired decor, musty, air con not very efficient
The hotel is clean and comfortable and one could not imagine a better location. Also, we were able to check in at 8 a.m., which came in extremely handy. A little fridge in the room would have been welcome.
hotel location it needs renovation
Excellant location Very poor decor, carpets etc
The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby. The room was smaller than we expected, but comfortable.
Very helpful and welcoming staff. Good location of hotel - right in the old port and beside the metro station.
Very good location and helpful staff. Terrible coffee served at breakfast.
Location, fenestration, balconies
Very nice hotel in an old building with central location very close to the port and with moderm clean rooms. Affordable price (had a promo of 119 EUR for double with breaskfast). No minibar.
The location was excellent, the staff very friendly and professional. The room was spotless as was the bathroom. Appreciated the toiletries provided. Lack of parking, but not that big a problem.
responsive staff, exellent location, free wi-fi
location was good, staff were helpful
It was so convenient for all the old port activities and for great restaurants and shopping... we fell in love with the place and with each other....
Location... freindly staff... we came back for one night after a few days elsewhere, and they gave us a free upgrade to a superior room which was wonderful. No carpark... but not too much of a hassle as carpark close by
The staff were very helpful. Location was near where I wanted to be. Small room, but it is Europe in a large city. Not very comfortable bed.
Good location and comfortable rooms
The facility in general was lovely. The cleanliness of the room was a bit shocking, but in a good way. The staff.
Excellent location, very central in a shoppingstreet, good isolation, so no disturbing streetnoise, close to the old harbour and the Place aux Huiles, rue Sainte with many restaurants. Very friendly and helpful staff. Oldfashioned look of the reception area and breakfastroom with hardly any daylight.
Hotellet lå like ved jernbamestasjonen.
Hotellet lå vis a vis tog-/bussstasjonen. Rene og greie rom. Kunne gjerne vært aircondition på rommet. Det var MYE støy fra trafikken fordi vi måtte sove med vinduet oppe og hadde vindu mot gaten. Rommene som vendte vekk fra gaten var ok.
Clean room. no lift, housekeeping very noisy 7:00 am to 10am , located in ally way very dirty street. not like pictures,bad pillows,small bed, time out shower 30 sec water supply then turns off. bad neiborhood ,no respect for privesy tag on door.room size 9x10 f