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The staff were all young and obliging very nice experience The rooms were not very comfortable with only only place to relax really bring the bed but I guess that's what you call funky!!
Loved the free snacks, breakfast, endless soft drinks/water. The rooms were cozy as well with really comfortable beds and pillows. Staff is also very friendly. The manager saw our big suitcase and gave us a bigger room, so we could be comfortable. I thought that was really nice, and he always had a smile on his face! The bathroom door was a little uncomfortable because it was heavy and wouldn't stay open, but that was a minor discomfort compared to everything else.
The central location, view of the Rhone River, nice room, great terrace, breakfast, and very professional and helpful staff. strange perfume smell to the room.
Value Needs more or better bed pillows
Size of Junior suite Right next to the beautiful Parc Tete d'or Quiet Kitchen poorly equipped. One small saucepan, one small frying pan, no lids. Also no cleaning cloth or detergent, tea-towel etc Breakfast poor value at 19 euro
Ok location I booked a king bed room, got a room w 2 twin beds. They didnt do much, saying the bed type is a preference not a guarantee. Hotel is old and rooms are falling apart. Everything is last touched in 70s.
rude and very nasty. the staff where rude racist and disgusting.and not at all helpfull.
Junior suite; plenty of space. Extra bed ready for our son upon arrival (late evening). Very good restaurant. Music on the hotel corridor OK but should be quiter in order not to disturb you sleeping time
helpfullness of the staff
Size of room No new coffee or tea on 2nd day
Friendly staff, good working facilities (work desk and chair, good wifi connection) in the relatively small room. Easy connections to the city (metro) and to TGV/Air France terminal (bus). A bit noisy from the street (Rue de Seze) - more soundproof windows should be considered.
Romslig rom og bad, god frokost og hyggelig servis. Det er vanskelig å sove med åpent vindu, og jeg liker ikke air-condition, så enten bør man forbud sirkulasjon i gaten etter midtnatt eller benytte seg av hotellet utennom de varme månedene juli&august.
Poor breakfast for 24 euro per person
The room was big, and clean. Nice bathroom also. It isn't close to the city center or places to visit
Size of the room and bed type for a European hotel
Located a little bit far from the city center. The staff was very kind.
general efficiency and tranquillity failure to clean room.
brekfast, location cleanliness, time table for sauna
Excellent hotel for the price offered at this time (130 EUR). If prices could stay at this level more often I will use this hotel more often as my allowance for business nights are around this level. I 'm even considering using your conferenses facilities next year for an international user meeting we are organising.
It is located just in front of Big park. The park has zoo & botanical garden, both of them for free! Nice environment for walking & joging. (The location is bit far from city center for sight-seeing, but there is bus to access. ) The drainage of bath-tab was quite slow.
Everything was positive. We also appreciated the evaluation-questions by the Gen. Mgr. Very recommendable. No complaints at all!
Public transport was easy from this hotel, staff very knowledgable, comfotable rooms and friendly staff and they tried to help striaght away. I had an email advertising the jaccuzzi and sauna and then when we went to use it we didnt have access to the floor to begin then it was out of order which we werent told. our tv was not working when we arrived and we had to have two technicians come to fix it though they did straight away which was nice. then we asked about the city pass and they took 40mins to research it and then said they had run out of the cards. then we went to go to the blue elephant restaurant but were told you needed reservation which they should tell you at the desk when you check in in case you want to do so for another night. Also online it said there was a free shuttle to town but it wasnt free you had to take the bus.room service a bit cold on delivery.
Location - Famous Restaurants around - Metro at 100m Very Noisy from 5:00am if you have a room giving on the side of the main streets that are also near to the railway. Cars+Trains=too much
The room was beautiful, very light and airy and stylishly decorated. The included breakfast was a bonus and very well presented with a great variety of food.
Very comfortable bed No
A very good receptionist who recommended good restaurants nearby. The one that we chose was particularly good. The late night member of staff was also excellent. The breakfast was poor value for 14€
The rooms were modern and clean. The exterior of the hotel was very nice too. The standard room was very small for three people, two adults and one child. The hotel was several blocks away from the train station and bus to the historic sites.
Location and room with balcony Lobby and bar/coffee shop mid way through renovation (completly gutted)
Good, clean, quiet hotel. Definitely a strong 3 stars Located a bit far from the Downtown core for a purely touristic stay
It is clean and quiet, convenient for access to the city centre and also to Part-Dieu and the University
Great location, close to subway. Friendly staff and decent room. Would come back again. Little difficult to find the place by car due to one way streets but not problem once you get there.
unannounced morning construction right below my room (on the building itself) on day 2 it was wretched. nothing like waking up to the sound of jack-hammers. crazy.
Reasonably clean and comfortable. Located in a quiet street. Not too far from Convention Center. Friendly staff. Too expensive for what it is. The hotel requests guests to hang room keys to the board on the reception wall whenever they get out. However there's nobody at the reception desk at night time. Therefore, if you come back late, your key hangs there without surveillance, and anybody can pick it up and enter your room while you're away!
Friendlyhelpful staff. Close to train and shopping.
The location is quite good, very close to the train station and subway, you only need to walk for less than 10minutes. the hotel staff is very nice. I recommend this hotel to all.
staff were friendly helpful and patient with my lack of french speaking skills. prices were a little high but I guess it was world cup rugby time. rooms were clean and simple.
proximity to the city centre, transport no sitting area for guests, showers need upgrading
The staff was extremely nice and helped a lot Transparent glass doors and small shower
junis v helpful
The staff was very friendly. The room was small but confortable and the bathroom offerred a lot of space. The radiator was defect; it was not possible to lower the temperature. The tap of the bath was also defect; it was not possible to switch the shower off.
The room was very comfortable and clean. The staff were very friendly and spoke excellent english.
Helpful, friendly staff. Very clean room and bathroom. Double room was very small.Hotel lobby and halls could use sprucing up. Better lighting in halls and stairwells
Staff were friendly and helpful. The hotel is just a few blocks from a beautiful park- great for walking and running. It is also close to the metro system and in a comfortable neighborhood.
very nice location and staff spek english and very cooperative also very surprisingly first time i have the experience that the price on arrival of the room is less as compared to which i booked on website;i mean the charging less from the cutomers who are coming directly to them rather than through booking.com because they said we paid comission to the website companies .it is pittyy.also no english news channel or any english channel on television where will the internation customers will entertain i dont know.rooms are also very small in such price.
I liked the hospitality and helpfulness during my stay.
The location was pretty easy to find... we came into Lyon in the dark, and we were able to find the hotel by walking from the airport and following our map. The staff was very courteous and helpful. We picked this hotel because it seemed the cheapest hotel we could find closest to the train station. It would've been nice if breakfast was included in the price of the room, rather than 6 euro more.
Good welcome Small room
The instant service and readiness to fix the matter when the internet connection wasn't working Got the impression that the room was 'upgraded' from single to double when we arrived two. The bed was so small that it disturbed our sleep and therefore influence our overall rating of the hotel
Very helpful and pleasant staff, The room was clean as was the bathroom and linen/towels. My only real minus point was the lack of kettle for making a cup of tea in the room, at this level I would have liked that and it would have made my stay all the better.
Close to the centre, helpful staff we thought we paid our full fare over the internet, however, we were charged for the second night in the hotel
Liked the view of the Patio and quiet peaceful atmosphere, also the location near to the rivers, old town, Fourviere, metro, restaurants, the Parc de Tete d'Or. Did not think our room 24 really qualified as "deluxe", as we had poor hanging facilities, and it was dark due to one window overlooking a wall about 1 metre away
Friendly receptionist. Quiet area. Hardly room to move around the bed.
Its location Very little rooms, some of the rooms doors go staightly to the street, they are cold
There was no air-conditioning, small bathroom.
Small but comfortable room with clean bathroom. Also very quiet for City Centre Free Wifi was not easy to work - better to have a slightly more secure system with password
friendly staff they only have sofa bed and the beddings are not comfortable. the location seems to be dangerous, in particular the metro station...very quiet.