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We wanted to have a romantic new year's eve by the nile especially that the moon was full at that night. Relaxing environment on the Nile - Landscape is ok and can be improved big deal. The hotel is trying hard to be a 5star hotel facilities wise, but speaking about 5star we speak about quality of service and not only about the availability of service. I would prefer them not to have a Zoo at all than having three or four poor animals sitting in a dirty cage. Reviews say the resort is the best; well, it might be comparing to other hotels in Egypt, but in 5star category we don't compare to average standard, we compare to perfection. Our room lacked some of the essential items in a 5star hotel (slippers, Bath robs, LCD TV, clear TV picture, etc...). The matress was torn and inside material was out. Open buffet is ok but food is not sophisticated enough for a 5star level. The new year's eve program was poor by all means including food.
It is not a Hotel. These rooms are run down old motel units.
the place was lovely- clean, manicured. super adorable cats all over the place :) the food was amazing- the buffet breakfast and dinner were great. everyone working there was very kind and considerate. two things i did not like at all 1) they spray some kind of toxic fumes every night to kill mosquitoes. it's horrible- when it gets sprayed a huge cloud overtakes the entire place and takes a good 20 minutes to settle. we would go in our room and put the towel on the floor to try to keep it out of our room but it would seep into the cracks. this is horrible and i wish they would not do it 2) the internet connection there was not good at all. we got it sometimes- but it was not reliable enough for anyone who has regular work to do that needs reliable internet.
Totally pleasant and relaxing, just what we wanted No
Location of the Hotel is excellent, it was noce to relax next to Nile river. Room was not very clean, and hotel staff were not very profesional. But it was simillar in other hotels in Egypt.
Location wise was good Yes, the thing is that I have stayed at the first floor in to a city side it was very noisy people using car horn all the time.
Good hotel, central, on the Nile and staff is professional. All works, all is clean.
not much. the registration staff acted like they could have cared less. they were not very helpful. the room was dingy, carpeting along the walls especially. The Italian restaurant did not make us feel very welcomed. see above
Very nice hotel. Like most hotels in Egypt, the pools close at sunset.
Location and room.
Nothing we paid for 4 days and only stayed for 3. We left early. For the rate you charged it was not value for money. Nescafe for breakfast and if you wanted decent coffee you had to pay? The spa was disgraceful as even of you had a massage you had to pay for use of the sauna and steam. Massages where far too expensive. I thought the hotel was overpriced and did not deserve it's 5 star status. A real 80's package deal hotel.I have stayed in hotels all over the world and was very disappointed. No free wi fi access which is essential to businessmen. I will not stay in your hotel again. I left the hotel a day early and went to stay at the Al Moudira which was amaziung. We had free wifi access and three of us had massages and use of the hammam for 2 hours and only paid 800 egyptian pounds in total.
Excellent hotel. Beautifull rooms. The food is for Egyptian standards very good. Nice swimmingpool with a greatl view on the NIle. Good atmosphere, perfect way of relaxing after a busy trip in Luxor and the beautifull surroundings of Luxor. One kilometres from Luxor Temple and cenrum Luxor. I can't think of anything.
location in the city ratio quality/price
The room was clean, modern and large. There are many restaurants. Location is central. Pool and gym are in good condition. Staff are disinterested in helping individual (non group tour) customers. There's a hauteur and indeifference among front desk staff. Door to terrace of hotel room was broken and would not lock. That's a safety hazard. I asekd twice to either have it fixed or be moved. I was told I could only move rooms if I paid a $40 supplement. No one ever fixed the lock. Also, I was overbilled for minibar.
We were at the same hotel last year. The hotel is set amongst beautiful gardens that are immaculately kept and a peaceful haven from the outside turmoil. 99% of the staff were extremely helpful and friendly, however, sadly this was offset by three members who seriously need some training in how to deal with the public.
very calm good located beautiful swimming pool and garden. Staff very kind. The swimmingpoll was closed too early in the afternoon
This hotel is a beautiful Oasis of rest and relaxation inside the dirt, noise, crime, and poverty of Egypt. Its beautiful large gardens and pool allowed us to walk outside by ourselves without being accosted or needing a guide and guard. It was really wonderful.
I like the pool Nothing to think of
Great location next to Luxor Temple. Beautiful pool and gardens. Not enough dining options - especially for lunch. Furniture was outdated as well as carpets.
We honestly didn't know what to expect but the hotel was really great! friendly staff and clean big rooms. The hotel is really very well run and I highly recommend it,I can say that our favourite city in Egypt was Luxor because of our stay at this hotel and also the day tours and nile cruise holiday we booked online with Beauty of Egypt tour company which was excellent in every way. no thing really!
wonderful hotel,full of character. ..Great food,in particular breakfast was simply superb.the confectionery unbeatable..Confortable room kept very clean.The sunset from the room balcony overlooking the tropical garden unforgettable!
Location near the Winter Palace is excellent, great Swimming Pool Private Wifi insanely expensive but one old computer at reception provided free for 15 min., Rooms were worn out, carpets quite dirty, prices of food and drinks very high. Kind of anonymous treatment.
Spacious room over looking lawn area, great pool - suitable for laps or lounging about. House keeping tried to access our room (barge in) at 6:30am on our last day, lucky the chain was attached. Price of internet ridiculious, it's free at a cafe just up the road!
Absolutely stunning grounds created an oasis of tranquility and beauty. Vendors assail you almost immediately at the hotel exit. This was the experience in Luxor but repeated throughout many of Egypt's tourist areas. luxor
reception safe were very friendly. The grounds were kept extremely clean and tidy.
Style Water factory very noisy near the hotel
I loved the amenities that the hotel offered. The pool was beautiful and relaxing. The movie screen set up at night was wonderful. The food was delicious. The staff was very attentive. The variety of shops were plentiful. No.
Location Value for money Breakfast Internet weak and they charge for it Business center cannot handle flash drives No heating in rooms Inadequate electrical outlets
Staff were mostly friendly, facilities were good On arrival they had no record of my booking, I had to wait almost 30 minutes to check in, they should solve their administrative problems in their own time, I had just come off a flight was tired and hot, I did not need to stand in reception when they solved their internal admin problems.
Location Old premises, extremely dirty facilities,
Nice swimming pools, great breakfast buffet, and the hotel is in a fantastic location adjacent to the Nile. Meal prices in the hotel are way too high for Egypt, as is the charge for use of the internet. The internet cafe outside the hotel entrance charges 15 Egyptian pounds per hour compared with the Sheraton's 80 pounds per hour.
The swimming pool just near the Nile
Good all round facsilities Waiters attentive if female!!
i found that the staff were pleasant , helpful & the building was of sound structure .
the location is good. in front of a ferry, with very beautiful scenery in the evening
friendly staff, near to the city and the temple, big room we had to pay for internet
Nice size room and clean and decent facilities compare to other Egypt accomodation. Excellent location. ( near to train station (~10 min), market (~5 min), Luxor (~ 5min) and Karnak temple (~ 15min), Luxor Museum (~ 7min), heart of Luxor city etc.) Toilet bath: hot water was not hot enough.Far too many tourist hunters waiting around hotel. e.g taxi drivers, horse carrage, cruise tour etc. They fight for the tourist, cheat and lies to get more money off from the tourist and hotel does not help to get around these nuisance people, but often shows ignorance. Also items such as shapoo was not new (it was something that left over from previous user)
the staff very friendly, clean and tidy room, clean bathroom, beautiful view on Nile, close to Luxor and Karnak temples, close to airline office.. the food was acceptable, but it should be improved in quality and variety.
The hotel needs some renuvation
the location was amazing, the room was lovely, the garden was nice, the lobby and the lounge the food was not good at all, neither in the room or in any of the resturants. the staff was not qualified nor experienced. when we checked in they could not locate our booking!!
The service was good, nice staff We booked a room for 3 person, but Iberotel Luxor Hotel don't have standard room for 3 pax, so we got a military bed extra. We complain and they solved it with a normail bed.
Hagen og personalet. Beliggenheten. Skifte ut teppene på gulvene.
Excellent staff, they change the room when I complained. Good breakfast. Also kept my luggage after I checked out. No shower space and curtain, you have to stand over the toilet to get shower. No elevator.
we organised a pick up didnt happen although admitly there was confusion on dates by the hotel... there was teatowels for towels, our pillow didnt come with a pillow case and the sheets didnt cover the beds.... other than that the place was clean, had fantastic view from the roof top, the breakfasts were average however i didnt manage to get a good breakfast the whole time i was egypt so i guess it increases it to fair. i would only recommend this hotel to the backpacker as it is good price and good location.
Very good location in town
The Hotel is well maintained and cleaned. Nice to spent the Holiday and having Good caring staff and a well maintained resturant. The Hotel is a four story building with out an Elevator. If there is a Lift its more valuble specially for elders.
The roof top terrace views and the restaurant food really make the hotel. Without them the place would not be the same. The location is great too.
110% satisfied with everything at the hotel. Beautiful, relaxing, clean and amazing service. Would recommend and would definitely stay again.
Excellent views, sunsets, location ideal for airport and sights. Hotel restaurants very nice in particular Asian restaurant was excellent. Staff very helpful - not one complaint. Liked the whole thing.
Sunset view was nice. our daughter wanted to swim and that was the cause of choosing this spa and resort. however, swimming pool water was too cold so we didn't enjoy swimming at al. a staff member told me heating machine was out of order. Anyway it was very uncomfortable. Hotel staffs were not so very kind. They didn't smile at all. They look reluctant to work.
Treated very well. The views were fantastic. The whole hotel was lovely. The food and drink prices were very expensive. Not many options outside of hotel to eat and drink.
Thé foot qualité was outstanding.
Having lived in Egypt for 4 years I believe the Hilton Luxor is the best hotel in Egypt without a doubt, for us it was just perfect. Location is slightly out of Luxor which again is great for a quiet time, The hotel does provide hourly luxor city shuttle buses. Breakfast and other meals were very good. The decor and staff are very welcoming, the swimming-pool is fantastic very relaxing. We will return No complaints what so ever
the ation of the hotel and the hotel them
Garden surrounded your room Bad welcoming, no Turkish coffee at room, minibar was not available at my room,
Visit temples and tombs Would like tea and coffee facilities in the rooms - makes a big difference to relaxation
Peaceful retreat away from the madness of Luxor. Convenient shuttle bus to town, close to Luxor temple. Fantastic pool area, right next to the river.
Actually nothing. Hotel should be considered s 3* at maximum. Eventhough I have booked and pay for Superior room, we have been provided with Classic and poor room.
Hotel layout, gardens swimming pool, was extremely good. A bit slow serice response
The hotel is located just few kilometers away from Luxor. It has nice garden and swimming pool. Me and my wife enjoined staying few days there. Probably the food can be better
Good garden direct on the nile. The staff is so slow!!! Takes years to check in and check out, it is impossible. every time since the first time I was here!
They have an large pool and an extensive grounds right on the Nile. There are shops with a variety of products. (It seemed like a great facility for kids too.) The food in the restaurants was okay but not great. It is a bit out of the way in relation to the main areas (but they have a good shuttle service bus and boat).
Sentral beliggenhet. Utmerket service. Lett tilgang til faciliteter av alle slag. Utmerket utgangspunkt for utflukter til severdigheter. Det var denne tipsinga da..... Men det har jo ikke med hotellet som sådan å gjøre.
Veldig fint ute omeråde. Synes ikke rommet var noe fint til å være 5 stjernes superio.
Nice room with view, Pool, Breakfast ok, Good value for money Restaurants on the hotel area were expensive, Could sometimes notice on service that this was "tourist machine"