Louisville Hoteller i nærheten av Galleria Mall

The basic room appeared recently renovated and was borderline luxurious, depending on your definition of luxury. Definitely highly comfortable. High-end bathroom, bed and bedding were marvelous, the robe is a welcome touch. Stayed Fri-Sun, there was a lot going on in and around the hotel. I was pleasantly surprised at how the noises disappeared once my room door closed. The complimentary Wifi was more than sufficient for my needs without having to upgrade, and was trouble-free. Nice to see a hotel that's recognized by 2016 that a couple of USB charging ports on the nightstand might be handy; I didn't have to take my wall charger out of my bag. There's a room safe big enough for a 13" laptop (but not a 15") and the safe has a 110V outlet inside the door, nice. Huge flatscreen with great sound. Room keys are chips, not mag swipe, so you can unlock the door without taking the key out of your wallet. The elevator might leave your stomach in the lobby when you're going up ;) Parking was advertised at $13 but ended up being only $10; there's no integration with the room key though so you have to keep up with your ticket. This hotel is connected to the Louie Link enclosed walkway that runs from Galt House and KFC Yum Center at the north to Fourth St Live at the south. And the staff is great! Highly recommended. Thanks!

The staff is great. The historic nature of the hotel is impressive. Location is central and steps from restaurants and entertainment. Bed was comfortable. The room and bathroom were small. Furniture was basic hotel-grade as were the linens and towels. Shower curtain was flimsy and frayed. The room was pretty, but there was nothing luxury or high-end about it. It was a very standard grade hotel room for the price.

Good Location next to 4th Street Live and near to the convention center. Free Shuttle from airport a real plus. Newer hotel in an older building. Bathroom was very large but surprisingly the bedroom area was on the small side. Everyone on staff at the property seemed very nice. Enjoyed the hot breakfast and happy hour. Housekeeping was not so good. Coffee rings on counter remained through my stay never wiped up. Returned to my room one day at 5 PM to find the room was never made up so the next day I called to housekeeping to make sure my room would be cleaned before my 5 PM return only to come back to an untouched room. Very disappointing. Blackout drapes extremely hard to open or close. Had to call maintenance and the pull rod fell off one time. Maintenance said these drapes have been a constant problem.

Super downtown hotel, excellent service, very modern and contemporary furnishings. My meetings were across the street in the old outdated Selbach Hotel which was full. I am so glad that I chose to stay across the street at the Embassy, so much nicer setting. Thermostat didn't allow the room to get cool enough and the beautiful glass shower allowed water to leak out onto the floor.

Good, centralized location. Walkable city. Lots to see and do. The hotel staff was very helpful and knowledgeable. Room was well appointed with plenty of outlets for charging electronics. Breakfast was well stocked and with a good assortment of food from which to choose. Pool was clean, exercise room had purvey of options from which to choose. Even on the eighth and highest floor, the street noise (esp frequent sirens, fire trucks, etc) was loud. We were traveling with expensive medication that required refrigeration (not freezing) and were aghast to find the water bottle in the fridge frozen solid in the morning. Even after turning the controls all the way down, the temperature was still enough to freeze water overnight e next day. The tub drained very slowly and the toilet seats are the cheap kind that slip across the rim of the toilet, leaving one feeling off-centered when seated. The shampoo 'samples' are in such small bottles that it's nearly impossible to get much out (particularly given that there's not that much in there to begin with).

Checkout time

I made the mistake of showing up a day early for my reservation. The hotel staff found me a room anyway. The hotel was clean our room was clean and the staff was very friendly. They do offer breakfast but I didn't get up for that. I did go to a place called Toast on Market for breakfast and it was very good. The location is great. They offer a free shuttle to anyplace downtown but that is something else I did not take advantage of because everything is in walking distance. We only stayed one night but we bounced around downtown Louisville for the entire day and we were able to leave our car parked on the hotel lot for free. Eddie Merlot's Steak and Seafood was a fantastic place to have dinner as well. Great food and great service.

Staff at front desk, cleaning staff and staff in the breakfast area were all very friendly! I travel VERY frequently for business and truly appreciate that the towels I hung up were left there for me to re-use (as suggested by the notice in the bathroom). I would say this only happens 1 out of 10 stays. Usually I get totally new, clean towels even when I hang up my used towels. It's important to me to save energy and other resources and when a hotel advertises its green policies it means a lot when they stick to them. Thanks so much to the housekeeping staff for being environmentally conscious! Hampton Inn continues to be my hotel chain of choice for pleasure and business travel.

Close to 4th Street and downtown Helpful staff

Traveled with my teenage daughter. The hotel was centrally located and 3 blocks walking distance from 4th Street. The free breakfast was ample and we felt very safe. Room was clean and comfortable. Staff was very friendly too! 1. There was a parking charge which wasn't noted when I booked. Chose this hotel because I like to park myself (and thought it was free) vs paying valet most other places. If I had known of the fee I would have just gone somewhere else and paid valet. 2. Bathroom - No fan in the bathroom made it a hot steamy mess. Also the tub drained so slowly it filled up during the shower. I'm surprised no one cleaning the shower noticed/reported the slow drain.

Location

It was all that you expect from a econo lodge, friendly staff, clean rooms and right in the heart of the city, the only downfall is the breakfast, however it's the se at all of these hotels. Two types of raisin bran and some different bread products. That being said I recommend this hotel to all. Thanks econolodge Louisville for a good nights stay at a good price.