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Excellent quality of accommodation with large and well finished rooms; very friendly staff who took the time to know your names almost immediately; very good restuarant (half board is a good idea as you are 5-7 minutes from Kitzbuhel centre by car). It's only 6 months old now (March 2010) but it has been finished very nicely. Pool was a bit too cold. The jacuzzi is part of the pool and this needs to be separate and hotter! Otherwise, it's a lovely spa area.
good frequent shuttle service, good breakfast and excellent dinner no
Plenty of facilities at the spa, connected to a great golf course, rooms were immaculate! More options for casual dining would be beneficial
the room ,food ,spa showerwater go in room
very kind staff,nice interior design,good cuisine,very clean. small tricks with internet use.If you pay one hour or more you have right to use it only in one session.If you close after 5 minutes you can not use the rest next time.
Location, quality of renovation and facilities such as swimming pool & sauna
the hotel was very friendly and well run.it was an ideal locatiopn,both for skiing and for visiting the town. no
Very friendly, helpful staff who made the stay a real pleasure.
It was cozy with warms woods and fabrics, but it was still contemporary with a clean, modern feel. I loved the decor, the simple apples on the night table and chocolate on the pillow. They did a great job with a small space. Wonderful view, too! Attentive staff, nice fitness area, great location. Amazing breakfast included in the price of the room! I would definitely stay there again. I would like to see more amenities in the fitness area....free weights, etc. It would have been nice to have a water cooler in there, as well. Everything else-top notch!
The friendliness of the staff and the excellent service they provided. that there was no air conditioning in the bedrooms and the building of the new extension starting at 7.00 in the morning. The balcony was shared with other bedrooms.
Confort I want to city center at night to find an open restaurant because I did not make a reservation for dinner at the hotel's restaurant during weekend. There is no priorty to the hotel guest although it is a Resort Hotel which is never happened to me before?!!!
We had a great stay at The Hotel Kitzhof. The staff were very good and helpful with our 12 month old daughter and all our requests. The hotel itself is gorgeous and in a great location. Breakfast was great, as was the restaurant for dinner. The 'business centre' did not work while we were there.
The hotel is has very comfortable rooms, very friendly staff and fab wellness facilities The resturant seemed to be too hot each evening with no fresh air.
Superb spa, nice facilities. We stayed for 4 nights and during two of them we were disturbed by noise from groups partying in the hotel until late night. One wedding party was noisy until 3 a.m. which is quite uncomfortable when travelling with children.
the atmosphere, the staff of the hotel, the view, the confiture and the bread from breakfast, the services, the piano player, aso
I would reccomand it to everyone. Everything was fine especially the staff.
Staff was extremely helpful, courteous, and friendly. Beautifully furnished, unmatched setting, very clean and well kept. More comfortable bedding and slight problem from nearby chimneys, everything else outstanding.
The hotel is located 1.5 km from the center of town, in a beautiful building, very quite and calm, and staff are very helpful. The room was fairly sized. Breakfast was excellent! The 2 days we stayed there were fairly hot, and the room didn't have such a good airflow, so it was a little hot during the day.
It is a traditional hotel and they know how the keep it a classic. The restaurant is very good and carefull. Although we had been there in a time of holidays for schools, the peace was kept.
Great location. It had everything we needed. The owners were very friendly and helpful. Late breakfast start - 7:30. That's all and that's probably being a bit picky.
Friendly, efficient, and helpful staff. Family owned and managed. Front desk and restaurant staff all multi-lingual (Deutsch / English at a minimum.) free wi-fi. Double room was of good size, with a nice sitting area and small balcony. Bathroom clean and modern. Room and all public spaces very clean. Very extensive breakfast buffet with nice touches such as fresh fruit salad and season fresh fruit and sparkling wine. Good restaurant with pleasant patio dining in good weather; it is also very well-staffed by a very attentive team. Daily specials are probably the best, with permanent menu items depenably well-prepared. Reasonable wine list with some well-selected enjoyable Austrian wines (including reds.)
Great location with friendly staff and clean rooms. Also flexible on arrival and check out.
Fantastic choice of breakfast ie rolls, cereals, fruit etc Far too hot ie central heating in all areas
The hotel was great, really nice interior and good sized rooms. A wide range of choice for breakfast which you can either eat inside or out on the terrace. The staff were friendly and really helpful. Perfect location just at the bottom of the chair lift which takes you up the mountains and offer fantastic views. No - all wonderfull.
Perfect Location, Friendly Staff , Good Food, Lightfull Rooms , View of the Kitzbuhel from rooms and terrace
Well situated, two minutes from railway station. Five minutes from town centre. Very friendly staff. Hotel immaculate. Not alot of character.
The room was big, nice, clean and nice view ( we got the room on the last floor) best location for ski, across streat lifts, in the summer no adventage for this central locaton
friendy staff on arrival and throughout stay. excellent room. there were reserved tables at breakfast. I could not sit where i wanted to
Location, clean room, sauna was nice Atmosphere, too modern, building is not very pretty, service could be better
The staff were very helpful throughout our stay. We had problems with ourluggage and booking our trains and we also found the bar and restaurant staff very pleasant. The location was superb, right next to the ski lift and quite close to the centre of town. I did feel that the hotel was very expensive for the room we had but this may be because I am used to English hotels where £250 per night gets you quite a lot. We were on our honeymoon and I was hoping for something special but the decor was similar to the pensions I have stayed in before. I accept that this is Tyrol style so our fault for not spending more time researching. Perhaps if we had been fortunate enough to have a room with a nice view, we would have felt different.
Close to Cable car and ski rental. Less than 5 mins walk down town. Would not allow late check out for free even though the hotel was quiet. They wanted to charge me €50 which I thought was a littlev excessive.
The location, being right in the centre of Kitzbuhel, friendliness and overall efficiency of all the staff
The service, the ambience and the location were all totally exquisite .... we loved our short stay at this hotel. No ..... my wife even took photographs of the bedroom!
charming traditional ambiance with all modern amenities; excellent dining; central location
Fantastic location and room
the surroúnding environment, the antique wood furnishings, the health club. The was no fridge or mini bar in the rooms, otherwise all excellent.
Helpful staff, very comfortable rooms, smart, clean and stylish ambience, lovely food, near to skiing slopes, cable car, and town centre Proximity to railway; not too much of a problem, but a bit noisy early morning due to freight trains passing.
fantastic hotel, very welcoming. pool and sauna facilities excellent. food excellent. helpful and polite staff
Location is great , swiming pool - sauna very pleasant so it ' s a good place to relax .However the service is very slow , they forgot to keep our booking for the diner ( we went with our 3 kids on time for 7.30 but were obliged to wait for 30 minutes and nobody asked if we wanted drinks .... started late the diner ... ) and more ...they forgot my order for the main course . yes see above ( you need to be patient ) .2 orders forgotten ( table for diner + 1 course for myself ) and started the sauna next morning 25 minutes after we asked for it ...So for a 4 stars a bit disapointed but the hotel is very well located .
The atmosphera . the staff - very open , supportive, the hotel style - traditional tyrolean with all modern facilities
individual style of the hotel, very clean, lovely food no tea/ coffee making facilities in room; no mini- bar in room
Perfect location, quiet, but only minutes away from the city centre and ski lifts. Refrigerator missing in rooms.
The location was first class. The staff were friendly and helpful. The food was good. The hotel was very clean and well maintained. There was a taditional Austrian feel to the hotel.
I cannot speak highly enough of Hotel Erika. Everything was perfect from the moment we arrived to the moment we departed. Fabulous room, gardens, pool, spa, location and food but what topped it all off was the staff. They could not do enough for you and were so friendly and courteous.Stay at this hotel. You will not be dissapointed.
excellent hotel with wonderful food and very friendly staff. We would be delighted to return at any time.