Excellent quality of accommodation with large and well finished rooms; very friendly staff who took the time to know your names almost immediately; very good restuarant (half board is a good idea as you are 5-7 minutes from Kitzbuhel centre by car). It's only 6 months old now (March 2010) but it has been finished very nicely. Pool was a bit too cold. The jacuzzi is part of the pool and this needs to be separate and hotter! Otherwise, it's a lovely spa area.
good frequent shuttle service, good breakfast and excellent dinner no
Plenty of facilities at the spa, connected to a great golf course, rooms were immaculate! More options for casual dining would be beneficial
the room ,food ,spa showerwater go in room
Very friendly, helpful staff who made the stay a real pleasure.
The friendliness of the staff and the excellent service they provided. that there was no air conditioning in the bedrooms and the building of the new extension starting at 7.00 in the morning. The balcony was shared with other bedrooms.
The hotel is has very comfortable rooms, very friendly staff and fab wellness facilities The resturant seemed to be too hot each evening with no fresh air.
very kind staff,nice interior design,good cuisine,very clean. small tricks with internet use.If you pay one hour or more you have right to use it only in one session.If you close after 5 minutes you can not use the rest next time.
It was cozy with warms woods and fabrics, but it was still contemporary with a clean, modern feel. I loved the decor, the simple apples on the night table and chocolate on the pillow. They did a great job with a small space. Wonderful view, too! Attentive staff, nice fitness area, great location. Amazing breakfast included in the price of the room! I would definitely stay there again. I would like to see more amenities in the fitness area....free weights, etc. It would have been nice to have a water cooler in there, as well. Everything else-top notch!
Confort I want to city center at night to find an open restaurant because I did not make a reservation for dinner at the hotel's restaurant during weekend. There is no priorty to the hotel guest although it is a Resort Hotel which is never happened to me before?!!!
We had a great stay at The Hotel Kitzhof. The staff were very good and helpful with our 12 month old daughter and all our requests. The hotel itself is gorgeous and in a great location. Breakfast was great, as was the restaurant for dinner. The 'business centre' did not work while we were there.
Superb spa, nice facilities. We stayed for 4 nights and during two of them we were disturbed by noise from groups partying in the hotel until late night. One wedding party was noisy until 3 a.m. which is quite uncomfortable when travelling with children.
Location, quality of renovation and facilities such as swimming pool & sauna
the hotel was very friendly and well run.it was an ideal locatiopn,both for skiing and for visiting the town. no
The location, being right in the centre of Kitzbuhel, friendliness and overall efficiency of all the staff
charming traditional ambiance with all modern amenities; excellent dining; central location
The service, the ambience and the location were all totally exquisite .... we loved our short stay at this hotel. No ..... my wife even took photographs of the bedroom!
Friendly, efficient, and helpful staff. Family owned and managed. Front desk and restaurant staff all multi-lingual (Deutsch / English at a minimum.) free wi-fi. Double room was of good size, with a nice sitting area and small balcony. Bathroom clean and modern. Room and all public spaces very clean. Very extensive breakfast buffet with nice touches such as fresh fruit salad and season fresh fruit and sparkling wine. Good restaurant with pleasant patio dining in good weather; it is also very well-staffed by a very attentive team. Daily specials are probably the best, with permanent menu items depenably well-prepared. Reasonable wine list with some well-selected enjoyable Austrian wines (including reds.)
Great location. It had everything we needed. The owners were very friendly and helpful. Late breakfast start - 7:30. That's all and that's probably being a bit picky.
Location is great , swiming pool - sauna very pleasant so it ' s a good place to relax .However the service is very slow , they forgot to keep our booking for the diner ( we went with our 3 kids on time for 7.30 but were obliged to wait for 30 minutes and nobody asked if we wanted drinks .... started late the diner ... ) and more ...they forgot my order for the main course . yes see above ( you need to be patient ) .2 orders forgotten ( table for diner + 1 course for myself ) and started the sauna next morning 25 minutes after we asked for it ...So for a 4 stars a bit disapointed but the hotel is very well located .
the surroúnding environment, the antique wood furnishings, the health club. The was no fridge or mini bar in the rooms, otherwise all excellent.
Perfect location, quiet, but only minutes away from the city centre and ski lifts. Refrigerator missing in rooms.
fantastic hotel, very welcoming. pool and sauna facilities excellent. food excellent. helpful and polite staff
Helpful staff, very comfortable rooms, smart, clean and stylish ambience, lovely food, near to skiing slopes, cable car, and town centre Proximity to railway; not too much of a problem, but a bit noisy early morning due to freight trains passing.
individual style of the hotel, very clean, lovely food no tea/ coffee making facilities in room; no mini- bar in room
Fantastic location and room
The atmosphera . the staff - very open , supportive, the hotel style - traditional tyrolean with all modern facilities
The location was first class. The staff were friendly and helpful. The food was good. The hotel was very clean and well maintained. There was a taditional Austrian feel to the hotel.
Hotel service and staff were amazing.hospitality 5* Food in the restaurant was 5* especially garlic soup and from see food Sole fish!!!! Highly recomend to try. We had a most amazing holiday with our children 15 and 8 and with our friends.perfect perfect perfect.just go there. no.avarythin was perfect.i just would suggest to include 20 euros per day to go and come back to gondola station.5min(10 euros one way for 5people,for one you can gat taxi for 6-8 euros as well).if not you can take a skibus but you will need to walk 5 min to busstop and then take skibus to gondola station and the town center.
Very friendly personnel, cozy typical Tiroler restaurant and bar
Flott beliggenhet,med store flotte rom og gode madrasser.. Hyggelig restaurant med god mat..Parkering i bakgården. Kunne godt ha tt gratis internett på rommet, ( men det var mulig å bet. for det )
Opplevde å bli særdeles godt mottatt og ivaretatt under hele oppholdet.Det er en plass vi gjerne vil reise tibake til. Hjemmekoselig atmosfære. Godt å ha en liten terasse på rommet. Nei,ikke noe vi ikke var fornøyd med.
I would reccomand it to everyone. Everything was fine especially the staff.
Staff was extremely helpful, courteous, and friendly. Beautifully furnished, unmatched setting, very clean and well kept. More comfortable bedding and slight problem from nearby chimneys, everything else outstanding.
the atmosphere, the staff of the hotel, the view, the confiture and the bread from breakfast, the services, the piano player, aso
It is a traditional hotel and they know how the keep it a classic. The restaurant is very good and carefull. Although we had been there in a time of holidays for schools, the peace was kept.
The hotel is located 1.5 km from the center of town, in a beautiful building, very quite and calm, and staff are very helpful. The room was fairly sized. Breakfast was excellent! The 2 days we stayed there were fairly hot, and the room didn't have such a good airflow, so it was a little hot during the day.
friendy staff on arrival and throughout stay. excellent room. there were reserved tables at breakfast. I could not sit where i wanted to
Great location with friendly staff and clean rooms. Also flexible on arrival and check out.
Fantastic choice of breakfast ie rolls, cereals, fruit etc Far too hot ie central heating in all areas
Perfect Location, Friendly Staff , Good Food, Lightfull Rooms , View of the Kitzbuhel from rooms and terrace
The staff were very helpful throughout our stay. We had problems with ourluggage and booking our trains and we also found the bar and restaurant staff very pleasant. The location was superb, right next to the ski lift and quite close to the centre of town. I did feel that the hotel was very expensive for the room we had but this may be because I am used to English hotels where £250 per night gets you quite a lot. We were on our honeymoon and I was hoping for something special but the decor was similar to the pensions I have stayed in before. I accept that this is Tyrol style so our fault for not spending more time researching. Perhaps if we had been fortunate enough to have a room with a nice view, we would have felt different.
Close to Cable car and ski rental. Less than 5 mins walk down town. Would not allow late check out for free even though the hotel was quiet. They wanted to charge me €50 which I thought was a littlev excessive.
Location, clean room, sauna was nice Atmosphere, too modern, building is not very pretty, service could be better
The room was big, nice, clean and nice view ( we got the room on the last floor) best location for ski, across streat lifts, in the summer no adventage for this central locaton
The hotel was great, really nice interior and good sized rooms. A wide range of choice for breakfast which you can either eat inside or out on the terrace. The staff were friendly and really helpful. Perfect location just at the bottom of the chair lift which takes you up the mountains and offer fantastic views. No - all wonderfull.
Well situated, two minutes from railway station. Five minutes from town centre. Very friendly staff. Hotel immaculate. Not alot of character.
excellent hotel with wonderful food and very friendly staff. We would be delighted to return at any time.
I cannot speak highly enough of Hotel Erika. Everything was perfect from the moment we arrived to the moment we departed. Fabulous room, gardens, pool, spa, location and food but what topped it all off was the staff. They could not do enough for you and were so friendly and courteous.Stay at this hotel. You will not be dissapointed.
Great location N/A
ski to the door. great hotel and people
It was a very clean, straightforward and cosy place to stay. Loved having a balcony with nice views. Friendly owners, too. Certainly exceeded my expectations given the price.
The staff were very friendly & welcoming, the hotel was beautiful and the location great views and close to town. We could not have asked for more. I would reccomend this hotel to a friend.
The hotel owner lady was great she was the best,breakfast was great ideal location for people who like to stay in or for hicking over all stay was great experience. The only thing we didnt like it was away from Amenities and very expensive for travelling only you can Use cab and it will cost you alot of money but apart from that no complains at all love to go again....
Very little, it was acceptable as an overnight stay on a long journey, but certainly did not warrant a four star rating. The hotel was vastly over-rated in the information given about it on Booking.com. The hotel restaurant had very limited choice and was empty - the local pizza restaurant proved to be better.
A very typical Austrian design building. Owner and wife most charming and helpful. Although within walking distance of town centre minibus operates a regular morning and evening service.
The friendlienss of the staff ans the way we were made to feel very welcome
staff of the hotel was nice,the lady at the reception especially,she looked more like an owner.atmosphere of a country house rather than a hotel.very clean. the rooms were to simple,and beds not comfortable,without a bedhead,pillows were too soft and empty.too few tv channels.they need redecoration,too simple o,old styled
Relaxing atmosphere, due to the nice surroundings and the friendly staff. There hardly came any water out of the shower, but I fixed it myself with a needle.
Family run hotel very friendly and good food