Everything was excelent. The breakfast, the beach, the pool, the staff... The shower should have more pressure.
Good location, opposite wetlands area. Excellent buffet menu. Spacious rooms. Supplied kettle for our early morning cuppas. Swimming pool area rather cramped and plain-looking. Front of hotel somewhat ornate, with Greek-style pillars. International restaurant very uninspiring.
The suite terraces and views from the suite's terrace are fantastic. The service was excellent. The breakfasts were very enjoyable and the food fresh and service again excellent. The location of the hotel is prime. Parking is very convenient. Beautiful lobby. Overall, a very pleasant experience and worth returning if certain upgrades are undertaken. The room is not 5 star appointed. Theroom furniture was not top quality and a bit sparse. The beds/linens need improvement. The hotel does also not disclose that the beach is not theirs, but private and, during July 2008, costs $15 USD/day for 2 people for an umbrella/chair and $30 USD/day for 3-4 persons.
It was a good family hotel right on a very beautiful beach. It appeared to be clean and maintained. This hotel also did not appear to attract the "party crowd", so it was plenty quiet in the evenings. It was listed as 5 star, which it is not. It is maybe a 3+ or a 4 star hotel. The morning breakfast was OK, but not what I would expect from a 5 star hotel. During the weekend the pool area was fairly crowded and we had trouble finding somewhere to sit. But there was plenty of room down on the beach.
Breakfast good three days out of four. Facilities very good. Staff friendly.The suite was good and worth paying the extra. Noise early in the morning from delivery bay disturbed us each day. Dinner buffet poor value for money, food quality disappointing when breakfast is better. Beds too hard. Shame about the weather but thats life.
Everything is really wonderful! Fantastic dinners and breakfasts!! Gym, SPA, good pool. Gentle stuff. Real 5*. None
Absolute a class hotel with a high standard - just to the sea side.
Nice safe peaceful area overlooking beach. Good buffet style meals and good service by staff including a complimentary drink from bar upon arrival. A good rate for a Five star Hotel. The a la carte evening menu was very limited and quite expensive. The location has nothing to offer in the immediate vacinity - no bars / restaurants within walking distance. We stayed at end Mar'10 and noticed that the beach was being worked on, so it was not inviting to lie out.
The facilities were very clean, the staff very efficient and helpful. The beach was nice but when we there the weather wasn't the best for the beach; however, the pool area was protected and was perfect. The spa was also very nice. We only ate breakfast there but it was all anyone could ask for.
resepsjonen/personalet var helt topp. Nydelig badeanlegg. Meget familievennlig. Grunnen til at jeg besvarer rimelig på "renhet til ditt rom", er rett og slett pga kjøkkenkroken på rommet som var illeluktende (luktet urin) og ikke ren da vi ankom hotellet. De burde kanskje bruke avfettings/antibakteria-middel i det gjørnet gjørnet av rommet ved gjesteskift. Dette har kanskje mer med rutiner og gjøre enn vaskepersonalet. En annen sak var air conditionen som ikke fungerte helt.
Rene, praktiske rom. Flott hage anlegg med god tumleplass for barnen. Fantastisk personell. Nær stranden og god mat.
Godt tilrettelagt for barn. Fine bassenger og tett program for barna (dessverre har ikke barna våre lyst til å være med slikt). Fine rom, treningsmuligheter. Jeg er ingen stor fan av buffet, men barn og kone likte den. Sur krem på to av kakene. At man fikk låne tennisbanen gratis var fint, men betale leie for racket unødvendig
Veldig fint bassenganlegg, og nær avstand til en fantastisk strand. God rengjøring av leilighetene daglig.
God plass for to i suiten, romslig bad med separat dusj.
Vi bestilte en dag i forveien på vår rundreise Mallorca i september. Fikk suite i første etasje. Litt kjellerpreg og sterilt. God størrelse rom og bad.Flotte uteområder med to basseng. God frokost og service Stuedelen noe vel steril. Skulle hatt et bilde på veggen. Skulle også hatt et sofabord.
Utrolig bra frokost. Fint med 2 bassengområder. Nær strand. Rent. Hyggelig personale.
Beliggenhet og total inntrykk Bedere senger og stabil aircondition
At det var et nylig renovert hotel med en moderne stil. Bra størrelse på rommene og balkongene.
Fint Hotel soem er relativt stille med særdeles hyggelig personale og god/bra frukost. Lena i resepsjonen er i særklasse:-) Nei
The hotel is very nice and near the ocean. The pool was perfect after it had different areas for children and adults. The hotel is concentrated on germans and has no staff that can speak other language´s. they had difficult to speak spanish also ! For the children it is very hard to fit among the other children after children do not speak other languages. The staff that had different activity´s for the children could only speak english and german and where very bad in spanish. ( the mother language ? )
Public bus from Palma stops at the hotel. The location by the nature reserve and the sea is very good. The staff are very friendly and skilled at languages. Very convenient hire of bicycles in the hotel itself.
It is clear that this hotel is very well run and a team spirit exists amongst the staff. All of my family felt they would like to return to the hotel again in the future. Well done! It might be possible to identify guests who would like to go to the mountains or elswhere for pic nics or walks/sightseeing (due to location of the hotel) without a car and arrange accordingly. The evening bar entertainment might be better co-ordinated with the restaurant by the staff offering coffee or drinks in the bar after the meal.
Position on the beach - particularly as weather was not that good so I could walk for miles either side of the hotel! Spa was ecellent also.
Bra beligenhet. Hyggelig og service innstilt personale Litt for stort. Mye kø ved frokost. Mye bråk i gangene
Meget fin beliggenhet, med kort veg til stranden. Meget serviceinnstillt personale. Rent og pent på hotelomerådet og på stranden.
A perfect 4 star family hotel with everything a family wants to spend a nice vacation at Mallorca Nothing!
Pleasant surroundings The Heating system generated Humid Air inside
I wouldn't know! When we arrived, we found we had been shunted 7 kms further out of town into a "brother" facility, 2 and a half times further from the beach. I did NOT get the holiday I ordered and paid for. Check that you actually have bookings at the "Viva" you ordered!
Helpful friendly reception staff. good room facilities.
Great facilities - 4 pools, gym, restaurant. Rooms were well appointed with useful kitchenette. Handy for the beach.
Simply just a lovely hotel. We will be back some day. Only the spa was a little under our expectation. Did however try the Zen massage - which indeed was good. The ektra blankets for chilly nights seemed a little old and did not really match the other updated interior, which indeed was very, very nice. The spa was small- and too dark and does not match into the rest of the hotel standard. Removing the outside wall and putting in småll ligths in the surface would help a lot. The water quality seemed a little dirty in there too.
Very nice staff, rooms and food.
The conditions of the hotel for long stay for the family is very high quality. The conditions are location cross the beach, several swimming pools, services etc. We got bad impression of the receptionists treatment. The first point is that we were forced to wait for the room available even though they promised twice. Finally we could take the room after 15:30 pm (the first promise was around 14:00 and the second one 15:00). The reasons for this delay by one staff did not make sense. The second one is that upgrade system to the "all included" is not easy to understand. Because depending on the reception staff, the upgrade price was different. I could not understand the difference. So we finally skipped the upgrade due to this uncertainty and short of explanation.
close to the beach, polite staff the hotel doesn't have its own beach beds and you need to pay quite a lot; hygienic accessories were provided just one time, what is quete strange for 4 stars hotel
Great location, fantastic beach, nice pool, good food selection, very clean, safe for children, self-contained resort hotel, with all you need for your holiday on site Just nit-picking: no Sangria option in restaurant at dinner, could do with a wider selection of ice-creams throughout the day, would be nice to have fresh orrange press at the bar
Easy access to the beach. Family fun, great food, very clean.
relaxation for three days nothing much in the area to walk to but suited us fine the hotel was very good bar prices a little expensive but not much choice as no other bars in the area for people without transport
Great accommodation, good food and good location. Recommend car hire to travel to 3-4 nearby resorts. Entertainment for kids aimed for Germans.
This is a 40 years old 4 star hotel without any recent renovations. i would discribe it as pretty basic.as for the location, unless you have a car you are limited down to a small beach that is 10min walk away
Everything was very good would recommend especially good was the food and the outside roof top dining area. Maybe the furniture/ decor was slightly dated but we think that retained a mallorcan character. Only two things to improve, Swimming pool fountains not working . Music from both pool bar and stage at the same time, every day irritable. Fantastic holiday weather 80s every day Swimming pool fountains not working . Music from both pool bar and stage at the same time, every day irritable
arrived very late at the hotel in the wee hours off the morning and we were provided with sandwhiches in case we were hungry, the food was exellent and the staff really helpful and friendly, the rooms were spotlessly clean with lovely white towels, the grounds were well kept with plenty of loungers, we will return to this hotel again. One other thing we feel we must give special thanks to Lorenzo in the dining room so friendly and helpful.
Attractive design, location, range and quality of food, indoor swimming pool, obliging staff Minor communication problems sometimes arose because I do not speak Spanish or German; I would have preferred more tourist information guidebooks in English; would have preferred fewer meat and more non-seafood fish and vegetarian dishes in the main buffet restaurant; the singing was quite poor at times!
Hotel is right on the seaside poor facilities, noisy small rooms, uncomfortable beds, no guest relation support, overcrowded restaurant at the supper time
Good hotel for families with small children, food was great, beach is beautiful and ideal for children. The hotel staff was very polite & helpful. We enjoyed staying there a lot. Will definitely recommend this hotel to my friends. People reserves the sunbeds near pool, though it's prohibited by hotel's rules. Well, it's just a complain to the guests, not the hotel :)
The location was very convenient, the beach just 50 meters away. Numerous pools to chose from. The buffet was very good, fresh every day with more than enough choice. Very flexible in terms of late check out. For families with children a very good location. The fact that people put their towels on the chairs at the swimming pool very early and keeping it occupied while only using it 2 hours a day. They should enforce a policy to prevent this.
Very nice and well located hotel. Friendly staff and wonderful beach with crystal water. Well equiped rooms. Evening entertainment was dedicated rather to older guests.
great choice for family, friendly staff, great variety of food, excellent beach, so everything you need for vacation evening entertainment is not the strongest point, but the team is very friendly and enthusiastic
Attentive reception and restaurant staff, large outdoor swimming pool, quite comfortable rooms. The beach is a little below expectation - in some adjacent Alcudia or Can Picafort places the sand beaches are wider and look a bit more inviting.
We found the room ideal for our purpose. The service was excellent. The food was superb and the waiters were wonderful. Nothing was too much trouble for them and they remained calm, cheerful and efficient at all times. The state of cleanliness in all areas of the hotel was excellent. We liked the large bathroom and roomy bedroom which was warm and comfortable. I particularly liked the adjoining beach/sea situation and the total absence of barking dogs. We were very disappointed that the swimming pool was too deep for learner swimmers. It was advertised as heated indoor pool but it is meant for advanced swimmers only and we were dispppointed about this.
The bathroom was really comfortable, clean and spacious. The air conditioning was quite silent. The restaurant offered every day a wide variety of good and fresh food, with season fruits and vegetables (great! Both in quantity than in variety); the staff was cooking (at a central area of the dinner room) barbecue foods (as in Japan way of cooking) and was friendly and disponible with particular needs of peole. Great variety of foods at breakfast, with eggs/bacon/wurstel, brioches/marmelade/butter, pancakes/nutella/gelees, milk/cereals/yogurt, ... Water, wine and every drink has to be payed because it is not included in the full or half board. Just this! All the rest was really good. :-)
Clean, spacious rooms, (we've got a room with sea view and that was great!) good food. The room is not very well isolated -the walls are very thin and if you have noisy neighbours it could be a little bit annoying.
food very good wide selection pool being across the road
food, it was just amazing !
friendly restaurant staff. Close to beach the evening meal finished rather early.
breakfast good value. Bar drinks very expensive. Lovely outlook from room. Access to beach terrific and hotel pools best yet. Access to computers handy. Great place to relax after several weeks of traveling around Europe. Beds were hardest I have ever slept in. Cheap single beds not in keeping with luxury hotel. Sore backs and shoulders! Spa and sauna not available while we were there - disappointing! Towels extremely thin and worn. Coffee in all outlets dreadful - had to walk down street to get a decent coffee.
Hotel staff were very pleasant and very helpful. Rooms were clean and comfortable. Location good. Nothing.
The staff in all departments were extremely helpful and efficient. The indiscriminate reservation of pool loungers by hotel guests
proximity to beach and timely cleaning of rooms buffet needs to vary and more child friendly facilities, expensive to purchase anything in the hotel outside happy hour
Our first visit to Majorca and as mentioned in the hotel survey report we were pleasantly surprised at the high standards and general staff effeciency and courtesy.. thanks to all. Had some rainly days - surprised that hotel dropoff area not under shelter and necessary walk over wet cobbled pavement to lobby entrance..
The choice and quality of the food was extremely high. The rooms were cleaned daily and the swimming pools were well-maintained. Location of hotel was also good directly on the beach and at the edge of the resort. Location of room overlooking the toilet block. It was also directly above the entertainment lounge which was very noisy until about 11.00 pm some evenings, not good when trying to get a young child to sleep.
The staff were nice and helpful, it was affordable and breakfast was inncluded in my affordable cost. The facilities in my room and in the hotel were lovely. It was right on a beautiful beach. The sunset views from my room were amazing. It was a solid 10-minute walk from the centre of C'an Picafort and any shopping. It was a half hour drive from any adventure travel that I was doing.
Location of hotel was also good directly on the beach, outside area was nice. Evening shows was good. The choice of the food was very good. Before we arrived we send 2 e-mails to hotel administration with questions - no one answer us!?? Safety Deposit Box in the room was for money?!!! Clean was just the middle of the room - when we arrived on bed was some black hears and other days in corners where hairs and dust. And all the time our toilet water was running - no one came fix it.
Location of the hotel is excellent, at the end of Can Picafort right on one small beach. On arrival we were welcomed by glass of champagne and we got sea view room although I’d booked regular room. This was a pleasant surprise, because at booking it had additional cost. We had half board, and I must admit it was one of the best I’ve tasted in hotels. The variety of the food served was excellent, there is selection for everybody’s taste, from pastas, fish, meet etc. Wi-fi is available only on the ground floor, not in the rooms. You also need to get up early in order to get some of the sun beds that are available on the terrace, but that’s case in almost every hotel on Majorca. The towels on arrival had some dirt stains.
The location and view were fabulous. The breakfasts were super. We enjoyed it very much.