Katmandu Hoteller

But the room was fair enough, clean and plenty of space. Personnel in the other hand were always very nice and helpful in all their possibilities (not very much, to be honest). The hotel is very old, with poor facilities and all stuff in not very good condition. Internet connection was very bad all the time and breakfast wasn't as good as expected.

Facilities below the star rating level. Bathrooms dated, faucets do not work well Food quality in resturant is not good and not worth the price

I stayed here for 3 days with Gate 1 travel. Tour guide recommended me to have dinner in Shambala restaurant. Since I had been having breakfast in the hotel so I thought it will be safe to eat there. I ordered Smothered steak. After my dinner I felt sick. I had stomach ache, nausea, and vomiting. I believed that I got food poisoning. It's very disappointing and they ruined my vacation. Next day I found out from our group that there's another few people also got sick from having dinner there the same night. I was happy and healthy for my whole trip till I had the dinner in Shambala hotel and got sick. I posted my comment on Shambala's facebook and their management came back and accused me that I was sick on the trip to begin with and my illness wasn't by their food. I found them very irresponsible for their comment. For my experience with this hotel, I will give them a zero star if I could. I hated it especially after their irresponsible comments.

Garden area is nice during the day, but intolerable with the same band playing the same songs loudly every night in the courtyard. Incessant music every night in the garden, blaring into the rooms, whether your windows are open or not. Hot water is rare. A lot of hustle from the management, not much substance.