the room was without window
Attractive building, nicely decorated, very friendly helpful staff Room smelled of damp and slightly of drains
Charming ambience to the hotel. Good breakfast. Neither of our bedside lights worked. We reported this twice but nothing was done. The ill conceived layout of the room with a feature bath along one wall, meant the TV was alongside the bed and you had to crane your neck to view.
The room was great, the building interesting and the position close to all the old parts of town was great. The jacuzzi on the roof terrace overlooking the cathedral was a real treat. Not enough loo roll!!!!!!!!!!!!!!
quiet yet central location
Freindly helpful staff. Good location. Near restaurants. In the old centre. There were no windows in the bedroom.
A pleasant, friendly, clean hotel. In a good location. Breakfast was not on the roof terrace & the jacuzzi also on the roof was not open. This was what initially drew me to the hotel, so was a little disappointing. Noise in the hotel corridors & stairs seemed to echo around all the rooms.
The relaxed atmosphere,wonderful building, very helpful, polite staff -welcoming and it was a treat to hae someone able to speak our language. We took our dog who loved it and was made very welcome! Breakfast was very good value and we loved the jacuzzi on he roof!
Location Dirty - Cold - No restaurant facilities
Would class it as a two star. Roof terrace out of use.
Jeg likte at det lå så sentralt, i en stille gate. Hotellet hadde parkering ved siden av inngangen. Frokosten kunne vært litt bedre. F.eks. Innpakkede osteskiver i plast smaker ikke så godt.
Personene i resepsjonen var meget service innstillte og hjelpsomme med alle spørmål vi stillte.
Renslig, kjekk betjening
A quiet haven in the heart of the city Internet connection via modem
A five star hotel like this on at the price . We had a lovely, large suite overlooking the pooll. The restaurant was disappointing
This place was pretty much perfect - the staff were really lovely, and made us feel incredibly welcome. The pool was great, and the room beautiful, with everything you could possibly want for a relaxing stay. The town, which was a short walk away, was delightful.
Ideally suited for a quite holiday.I was impressed with the staff, cleanliness of hotel , and the lovely pool that was kept at the right temperature. The lovely gardens and patio were perfect for relaxing. The choice of TV channels in bedrooms and the old fashioned TV set. I would also not recommend half board due to the lack of dinner choices.
Friendly helpful staff everywhere no, all great
Mature Gardens Friendly helpful staff Cleanliness Quality of Food Tranquility no
Very friendly staff who were all helpful and keen to make our stay in Jerez enjoyable. Great location for the equestrian school.
It was just a pleasure to stay at the Villa Jerez. We all would have liked to stay longer.
Great facilities. Friendly helpful staff (especially the managers!) Fantastic gardens, cosy rooms. There was nothing about this hotel that we did not like.
Bedrooms were excellent and concierge was most helpful.
Monica gave us a warm welcome after a long trip from USA and was very friendly and helpful.The hotel is in a very good central location. Breakfast which was included was excellent and very hearty including eggs and bacon.
Our Junior Suite was lovely, the hotel is immaculate. We received terrific personal service from Monika in booking the equestrial show and the bodega tour. She also gave us excellent restaurant recommendations. Breakfast was quite good.
Ideal location. Friendly staff. Small personal hotel with a useful roof top area for sitting in the sun. Not the easiest to find.
Excellent situation. Monica the hostess manager made the stay outstanding. Nothing was too much trouble and she went to a great deal of concern about restaurants and sightseeing to make sure her recommendations matched our needs. Beautiful hotel with character. Excellent breakfast.
The owner is very nice and looks after all details; Bottle of water in room with welcoming note. Very good situation near the Station. It is a lovely,beautifully restored old house with a central patio and well decorated. The very uncomfortable plastic cover over the mattress. In the afternoon there was no hot water.
Greta staff, location and rooms.
Very helpful staff
staff friendly and knowledgeable and helpful, room clean and bathroom good. Location was good. Overall experience was very nice.
Outstanding service from a highly attentive staff.
De ansatte var utrolig hyggelige og det er første gang jeg har motatt mail fra hotellet etter at jeg hadde kommet hjem! Bedre senger og mulighet til å slå luftanlegget. Lite mindre rødt.
Rommet og badet var for kaldt og jeg kunne ikke regulere varmen selv
Et nærmest perfekt hotell for byferie. Plassert i nærhet til alt som er verdt å se.
inexpensive, centric location on the day i checked out, i needed to leave my baggage at the reception during the afternoon because i had an evening flight, and i felt ucomfortable because they seemed to be right by the entry and unattended while I was out... i would feel a lot safer if they had a room where they stored them and gave tickets or something so each one can claim their own luggage
Its location. Its ability to offer single rooms. Clean bed. Good value. Breakfast included. The floors were not swept during the time I stayed at the hotel.
Location was very good. Parking is a nightmare. It's a one-way street and very difficult to get back to. The hotel garage door wouldn't open; very awkward. Breakfast could be better -- maybe even more than one cup of tea/coffee. But that seems par for Spanish 2-star. The owner did try to help whenever possible. Spoken English is limited.
The location and price were really good. The room and bathroom were nice. It is a good place to stay, as long as you are looking for a simple place to stay. There was TV in the room, but it did not work.
location, friendliness of staff
good contintental breakfast. Good location to town
very central near theatre individual rooms were interior, no window, moved to a double
Superb location,but not the easiest to find. Parking 600 m from the hotel.very servicminded personell, simple continental breakfast,preumably better in the restaurant, but OK,Clean. Good value
Looks like they have only 2 starts. Too noisy
There was nothing I experienced I can say I liked about this hotel. It was a great disappointment. I booked 4 months in advance for 3 nights asking for a room with balcony. What I got was a room on ground floor. It was dark, damp and cold with a window at street level. No privacy as people in the street could look into the room. The street was narrow with lot of traffic making terrible noise over the cobble stone pavement day and night.The aircon was inefficient and the room stayed cold and damp. The 2 star rating may apply to rooms on upper level with external windows. It does not apply to rooms on ground floor and internal rooms. Breaakfast was very basic and staff not responsive. To avoid similar disaappointment to mine make sure you will get upper floor room with external window. Otherwise consider staying somewhere else.
Sentral beliggelse Langsomt tempo i resepsjonen
Perfekt beliggenhet rett ved Jerez sentrum. Det kan være litt støy fra gaten, men det er tross alt et sentrumshotell! Hyggelig personale, god frokost med romslig åpningstid.
Please write at least 15 words
Room spacious and clean,staff speaking English (wow!), close to town centre (10 minutes walking distance). Accessible by car. Car park is a challenging place. Make sure you have good brakes and you like to manouvre. It would be great if there was free WIFI in the hotel room.
The closeness to Jerez Centre
Location, access and press It has the smallest garage in the world! And the room is small too.
Very friendly and helpful staff. The hotel was good located, nearby the center of Jerez (10 min walking) The parking of the hotel was very little, but you could left your car on the street (no parking fee)If you go to Jerez in the summer, then you will really miss a swimming pool!
good room air condition'ed breakfast was poor
new modern design, view onto park, helpful reception
the staff is very kind, the room was ok no safety box in the room, the wc flusher was broken, one of the phones in the room out of order
Very close to city center. Confort. Low noise. Bad view from the window. Park a little bit expansive (12 euro\day)
I stayed at the NH Avenida Jerez for three nights in December 2009 and overall it was a pleasant experience. The rooms were nicely decorated and were very clean and comfortable. Most of the staff were helpful and pleasant despite the language barrier and the location is good if you are planning a sightseeing trip of the city or are visiting the Circuito de Jerez, which is a 15 minute taxi ride away costing approximately €14. Although the room I stayed in was pleasant, the noise from the main road that runs along the front of the hotel can be excessive at times. It can be quite difficult to find somewhere to eat in the evening, especially if you don't speak much Spanish. The breakfast was okay, however, I wouldn't recommend using the hotel restaurant for dinner, as the waiter is quite rude and gets very frustrated and impatient with guests, making your meal very uncomfortable. I thought the food was okay, although my friend wasn't too impressed with the meal she selected so the quality could vary.
Nothing, it should not be on your (or anybody else's) list until the quality of service improves. Atmosphere was uncaring, almost hostile, Room unhygienic, with foul-smelling water seeping up through the tiles in the middle of the night. Broken sewage pipe? I don't know, but lost no time in checking out next morning. Yuk!
Bathroom in my room, good for the price.
The hotel is nice and clean and offers excellent value for money
It was well located in the center, and cheap I didn't like the old furniture and beds, and that the walls were so thin that you could hear everything as if sleeping in the same room...
The price. friendly staff. typical andalucian patio. very close to the historic centre. car park just round the corner. The room was basic (no decoration, a sink, a wardrobe) - shared bathroom with another 3 or 4 rooms in the corridor...
Comfortable enough. Great value... the hotel is perfectly located near the city center.
That we only had to sleep there The fact that we had to carry our bags up four flights of stairs
Situation good No cleaning during the 6-day long stay same towels and no one took the mobs away
This is a converted Andalusian old-style house - this was a plus as it was characteristic. There is the use of a fridge behind reception and wifi access Lack of air con in the height of summer made it difficult to sleep (there are fans in the rooms). There is air con in the corridor but the owner used it sparingly. Salaried staff were friendly and helpful but the actual owner was quite the opposite. I would recommend for budget travellers/backpackers
Cannot say how pleased i was staying at this hotel! This is the third year in a row i have visited Jerez and by far the the most warm and friendly place i have stayed. The staff make you feel very welcome.
Friendly and helpful staff, speak english, good location, we didnt expect much to see in Jerez, but in fact it is a charming town with its atmoshpere, recommend to visit although it looked clean, friends had ants in bed during the night
Very pretty and in a good position. Clean and silent. The position on googlempas from booking.com is wrong, the sign is invisible and makes hotel very difficult to see. The lock of the room was impossible to open and the door of the bathroom didn’t close. The tv didn’t function. The two men at the reception speaks only Spanish.
Quiet hotel in good central location with helpful staff & reasonable facilities No
Quiet and therefore able to sleep soundly - room was off courtyard and away from the main street outside the hotel. Staff were friendly, efficient and helpful. Room was very clean but decor was tired, some patches of paint peeling off wall.
Nothing Having just stayed in a very nice and reasonably priced three star hotel in the centre of Seville our hearts sank when we entered the El Andaluz Jerez. Our room was small, dark, practically unfurnished and the bathroom tiny. Both smelled nasty. There was the barest minimum of soap and shampoo provided by the hotel in the bathroom. The bed was hard and the pillow relentlessly uncomfortable. We had to ask for towels because there were none in our room. We had to ask how to turn on the electricity in our room because no one showed us. The room was dark and hot and the air conditioning worked only intermittently. The "free WIFI connection" didn't work. We decided to cut our losses and left very early next morning.
Found a member of staff in our room who appeared to be up to no good.He said we had left the room unlocked but that was not the case. We caught him by surprise when we tried to open the door with the key ,found the door unlocked and the man surpised that we had returned to the room.
The hotel is very basic, but is in a good location. . The staff do not speak much english, the room we had was on the ground floor on a main road so it was very noisy. The curtain pole fell down in the middle of the night and their was a very bad smell from the bathroom. The toilet roll and towel holder was faulty it kept breaking. There was paint flaking off the walls. This hotel could be impoved so much by fixing these problems
Clean, reasonably comfortable hotel for the price, especially with a/c. Good for those on a budget or who want to spend their money on other things when visiting a city. Close to centre and amenities. Very good value breakfast at bar next door and staff speak English and are helpful.
Disappointing. A nice building but clearly needs to be upgraded. A basic hotel with a lot of future potential. Maybe I'm being too harsh. Had no problems on my stay. The door to roof area did not have a proper working lock, so it banged all night until I wedged it closed with a broom handle
staff were helpfull hotel is in a good location excellent value
Very clean,one room booked, lights did not work and no plug for lap top. Alot of stairs and no lift for access for handycapped people, bar where you could have breakfast not very good.rather dreary.
Clean, friendly staff, central location, excellent value. None
Near to Airport Difficult to find a better map or directs would help.
Very convenient for shops, trains, buses. Friendly staff.
It was located close to the center of town The hotel was old and I feel overpriced. I found a pension around the corner that would have been a better value.
Meget sentralt beliggende hotell litt utenfor byen Jerez, fin spasertur til sentrum eller en billig taxitur. Flott hotell med meget god standard, rent, ryddig, pent og kjempetivelig ansatte. Full service:-) Har ingen ting å utsette på dette hotellet, alt er helt perfekt etter mine øyne:-)
Det var et flott hotell med rolig og behagelig atmosfære. Ikke vanlig å få så mye luksus for en så behagelig pris. Nei :-) Alt var hel topp.
Flottt hotell med vakkert svømmebasseng. Fin beliggenhet.Kjempehyggelig og serviceminded personale. Gratis internett. I nærheten finnes flere kjente bodegaer hvor man kan lære om sherry og brandy,(Tio Pepe, Fernando de Castilla med norske Jan Pettersen som sjef mm) man kan besøke den kongelige spanske rideskole og oppleve ekte flamenco. Spise tapas. Noen flere småretter i cafeteriaen
Alt var som forventet - bra. Visse steder kunne nok vedlikeholdet vært bedre.
Well, the price was right, and they had last-minute availability. The staff was friendly and helpful. The air conditioner barely worked. They claimed to be a 20 minute walk downtown, which was sort of true, but it was 20 minutes to the outskirts of town through a fairly seedy area.
Beatiful modern hotel with clean nice rooms in tranquil rural settings. Free parking just outside the hotel. Friendly and professional staff.
Vey nice, quite countryside place, very good dinner
Nice, friendly staff, very clean and tidy rooms and hotel. a bit far from things and a little difficult to find at night
The accessiblity to the grand prix circuit mainly, but generally a good location close to the city
The Hotel is very convenient for Jerez and Cadiz. The pool is excellent. The staff are excellent. We thoroughly recommend it.
Hotel was spotless. Staff efficient. Friendly staff in Cafe. Away from center of Jerez (which was what we wanted, do not go here if you need Jerez as roads can be very confusing and you could end up travelling 27km before being able to turn around!) Directly opposite the Jerez race circuit, go to front and ask to look around, the Spanish are very obliging. Bonus is you can park free at hotel, hotels in Jerez charge for parking. Jerez itself if a wonderful place to visit (but you WILL need a car to travel there from this hotel), make sure you see the old town though with its little plaza's as the newer part is more modern. Take a trip around a bodega, Tio pepe is recommended, great fun! Booking.com booked a twin room with the hotel when we actually booked a double, so double check what you are getting before you go! Dissappointing for us, but like i say it was booking,com's fault. No tea and coffee making facilities in room, not good enough if you arrive late as the hotel cafe and restaurant will be closed. Don't go if you think you can walk into Jerez as you can't unless you are really fit!
Very helpfull, friendly staff. A relaxing place to stay. Charging for Wifi/Wireless. If you do not have a car, no transport, taxis a rip off (30 Eueros for a ten minute trip). The website states "on the outskirts of Jerez", this is slightly misleading. The hotel is pretty remote, it is impossible to even take a short walk after a meal.
A nicely appointed hotel just off the beaten track but very close to Jerez Airport. Adjoining is a very nice restaurant. No
Convenient for exploring Jerez/Cadiz but must have a car. Staff were very helpful. No facilities nearby
A lovely hotel very close to the circuit
Beliggenhet-rolige omgivelser Frokost starter for sent 0730
Rolige omgivelser, så derfor bra. Lå 10 min fra centrum med taxi.
Renhold, støydempning og frokostbuffet Vanskelig å finne ut av offentlige kommunikasjonsmidler til/fra sentrale steder og severdigheter
Very modern hotel with nice facilities. The AC in the room did not work and it was very hot and difficult to sleep.
Uber-chic room but......... .....the frosted glass door to the bathroom attenuates virtually no sound. Kinky!
Minibar was free! hard to find in Jerez, it is a mess trying to drive and find directions
Good clean modern accommodation and bathroom. Edge of town location. Buffet breakfast very high price. WiFi only in reception.
Limited food choice on Saturday evening.
Great to see into the Stadium. That's a different kind of hotel stay. Very good breakfast (compared to what you get in a smaller hotel), Spanish. 24h reception and not far away from the airport. Staff not very fluent in foreign languages; sometimes hard to communicate with. Location not ideal if you do not have a car. The taxi ride to the city center was just 5€, though.
Fantastic views on the pitch of Xerez Football Club, very comfortable, friendly and helpful staff It's a bit out of the centre, but worth the detour
Friendly welcome. A comfortable bed. Parking in the hotel, although at a cost. Good information in room. Helpful staff. Good breakfast facilities.
Proximity to centre
Staff friendly and position of hotel was excellent Parking availability not too good and in area generally hard to find. Breakfast a little basic.
Ideally located for our requirements None
Very good location very close to most of the main attractions. Staff were pleasant and did attempt to deal with ourneeds, though these were basic and very few.
well positioned , very helpful staff , comfortable room let down by paper-thin walls and very noisy street & inefficient air-con
The hotel was in an excellent location for walking to the theater and walking to the shopping and old areas of the city. The beds were very small and the room smelled a bit funny.
Central location; private parking; friendly, helpful staff; pleasantly furnished rooms Rather noisy plumbing, especially irritating during the night; rooms are not well soundproofed - we could hear every word of our neighbours´ conversation long after midnight
the location and the price phone divices are very olds, the first room I toke was smelly I should open the widows for a while the seconde room was good
Parking was easily avaiable and cheap. Hotel very clean and staff friendly and accomodating. There were no bar facilities available during our stay.
clean, good location, friendly staff, a garage space had been reserved for us as requested we had some trouble driving to the hotel because of the pedestrian zone in Jerez; a town map with the best route to get there would have been helpful