DoubleTree by Hilton New York Times Square West

The room was clean and comfortable. The staff was very friendly and accommodating. It’s close to Times Square and the Javits Center. A little pizza place next door had good slices and not expensive.

The view of the bus station and parking ramp is a little blah, but not terrible.

All of the staff were friendly, accommodating and a pleasure. Check in person saw from my ID that it was my birthday. When we got back from dinner, there was a card and box of chocolate covered strawberries on the dresser. Lobby not glamorous but adequate.

So, here's the deal, its comic con weekend. I arrive with my fiance and the system is down for the mass flood and I waited just a little bit, but let me tell you. The two ladies who helped me check in were THE BEST I've had at a hotel. One had to punch out of work that took care of most of the stuff and as the other came on and it was just continually great service. (Carmen and Shailee you guys are amazing!!!!). Every time we came through the lobby she would always be greeted and asked about the trip for the convention. Just great. The room was nice and the amenities were just as. I plan most definitely to come back next year for NYCC! Great service. Most friendly staff that helped me and even the building workers just talking and telling us more about the hotel. This was great!