Casa Lucia Hotel Boutique

Casa Lucia er sjarmerende / autentisk

Personalet var hjelpsomt. I nærheten av midt i byen. Bussen stopper rett utenfor døren. Svært stille rom. Sengene var komfortable. Overraskende stille gitt bråket utenfor. Ingen gateselgere tillatt på hotellet. Bassengområdet svært vakre og avslappende. Fin dusj. Restauranten var meget bra. Frokost var overraskende fint. Det var ikke som Marriott eller Hiltons bar frokost. Det var gratis frokost av den vanlige Funksjoner. Mexicans elsker å mate sine gjester. Rom weres enorme og veldig sjarmerende.

Den tak på badet var fullt av mugg. Gå inn på den varme rommet var ekkel. Et dobbelt, noe som betydde at to dobbeltsenger. alt for lite. bedt om å bytte rom, og ble gitt en king-size og dobbeltrom. 2 queens lett kunne passe inn i den enorme rom. Sengetøy gamle. 4 personer som skal bo på rommet, to små vann gitt hver dag. Ikke nok drikkbart vann. Wifi temperamentsfullt men tilstrekkelig. Basseng for kaldt til å bade i.

Location perfect, free parking

They did not accept to charge on the room drinks on the pool , the breakfast poor , safe was very difficult we had issues to understand how it works

It was central and easy to get to the main square and local restaurants and shops. Very nice pool area and garden. Our room (5) was spacious (4 windows), the bathroom was nice too.

The towels need to be upgraded. On our first few days we were given towels that were bare and a bit shabby, one hand towel had a hole in it. There were some stains on them too. I did mention this to the receptionist and for the rest of our stay the quality improved a bit. Some of the sheets had a few stains on them too, the pillow looked a bit brown under the pillow slip. The hotel leaves lights on most of the night. They are on the stair and landing and kept us from a full night’s sleep. Unfortunately the curtains didn’t keep it out either. I did mention it to the receptionist as we were leaving and she was astonished that they were on for so long even though the hotel offers a 24 hour service. The breakfast that is included in the price is quite basic and we only had 4, preferring to explore other places. The staff are somewhat confused at times as to what is included and I got a massively cracked cup two mornings in a row!

The pool area is beautiful and great for an afternoon swim and relaxing.

Wifi wasn’t available so we had no access to using our phones or television the entire stay. When asking for some sort of refund the receptionist said it was out of their control.