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Location,price, Front check in clerks. ,Simple plain attitudes. I aSk if they can help me booked a flight to medellin she ended booking a flight to cali instead . Horrible experience
The location between Zona T and Calle 93 is ideal. The room is kept clean daily with bottled water. Lot's of sports channels on flat screen TV. Wifi worked with no issues everywhere. Breakfast included eggs if you ask. Hotel taxi always ready and cheap. The main drawback is the noise, but that's something you expect in Bogota. A construction crew near the hotel broke the law one evening and made noise until 2 AM. In fairness this could happen anywhere in the city. More bilingual staff would be great.
small room and limited staff on location small room and low shower pressure
Service/Aptitude provided by Hotel staff
The breckfast The taxis car are very old
Its very fancy and comfortable. it took them 5 hours to bring me an iron board
It is a super nice hotel, beautiful room, clean, the staff is amazing, very nice bathroom, and everything works perfectly. Great breakfast. Highly recommended I liked everything about this Hotel.
Excellent room in Executive Floor with butler, breakfast, computers, happy hour and clean sheets every day! Outstanding breakfast buffet with local delicacies. None.
Professional personnel. Nice room. The swimmingpool etc. was under construction. This was not announced before !!!!
The rooms are confortable, big and nice..The breakfast was excellent. They supposed to have a swimming pool.. it was closed for renovation they said
I will never buy from you again hotel, lack of understanding and sensitivity to the customer, two out of the three I ordered I had to cancel and had to stay another day, instead of moving the date requested an additional fee, the hotel however did so with understanding and free The hotel understand and u guys not, i never get hotels from kayak again.
Hotel staff and shuttle transportation was on point! Lots of employees late night and very quick personal transport on the airport at all times. Rooms where new and clean. Value for the price is excellent! Great hotel for that night after a flight and being in transit. Bar service was slow
the staff was wonderful an was there for everything we needed, they were always helpful an polite, they made use feel special, I would recommend this hotel an there staff to anyone
The staff was super sweet and accommodating at every turn. The rooms were really modern and bathrooms exceptionally clean. Also, our king bed was very comfortable! The location was a little ways away from everywhere we wanted to go, however Uber is insanely cheap and we were able to get around with ease.
I liked the bathroom, the room was big, the breakfast was ok, And the housekeeping was so good.
Clean hotel, safe location, a $4 taxi ride to T zone and Park 93. Excellent value for the money. Water temperature and pressure was highly erratic.
Nice staff, clean big rooms, good room service. Taxis always in front of the hotel. Gym is too small
Confort, breakfast, cleaness of room, friedly staff
The location of the hotel is good. closed to supermarket, a mall and some restaurants I booked a junior suite for two, at a price of 125$ a night plus tax. When I arrived I was told the price is now 135$ and they try to give me a regular room. I told them I have a contract with booking.com. Only after I showed them the copy I got what I paid for. I think they had a copy of it but tried to get more money of me since I was an easy prey tourist. Be ware.