Surprisingly friendly place with generous rooms that were well presented. Staff were very helpful with our baby. Useful small gym, pool and sauna area. The beds were a bit too soft for my taste, and some of the detailing lacked quality in the finish.
The welcome from all the staff and the couresy and kindness shown to us at all times. We did not enjoy the canned music in the lift. A shower cap could be provided.
The duvet and pillows were amazing! Loved the whole luxury feel of the hotel when I entered as well. The receptionist told us the wrong time for breakfast, so we missed it. The check out time was far to early - the room was booked for a day (24 hours) should be able to check out 24 hours later.
The location of this beautiful hotel is central and convenient for a city trip. The staff is very friendly and helpful, the rooms spacious and comfortable We had diner in the restaurant and that was not that good.
Veri friendly staff, very luxurious rooms. Noisy - room windows not noiseproof.
Central location. Comfortable bed. Room was rather dark and had no additional lighting options. Wardrobe rails far too high for comfortable access of hanging clothes.
Very nice, high quality hotel with friendly staff
good location no free internet connection and poor TV. extras for a young child
Breakfast and ambiance The size of the swimmingpool was a bit disappointing
Hadde problem når jeg skulle bestille billetter på internett. Prisene forandret seg, og det stod ikke noe om frokost eller om lokale takster som kom i tillegg. Dette ble jeg meget skuffet over.
beliggenhet, service, standard, utsmykking/ design- alt meget bra.
Beliggehhet for vårt formål - se mest mulig av Holland på 3-4dager samt være i sentrim av en by uten for mye støy! Flere parkeringsplasser (som jeg skjønner vil være svært vanskelig)
Profesjonaliteten Rommet var lite. "Vanskelig" å komme ut på badet pga av avstand mellom seng å bad
Meget godt fornød med service og standard på hotellet.Flott beligenhet både til strand og by.Fin frokost.
Synes hotellet var helt utmerket for meg.Veldig hyggelig og hjelpsomt personale.Flott frokost.fin beliggenhet for min kongress Nei
Ligger i et rolig område nær områdets største attraksjon; Madurodam
De tre siste nettene fikk vi et bra og stille rom inn mot gårdsplassen, etter at vi hadde klaget på rommet vi fikk første natten. Første natt fikk vi rom som lå ut mot gaten i første etasje med masse trafikkstøy natten igjennon. I og med at det var varmt og ingen A/C måtte vi sove med vinduet åpent og fikk lite søvn første natt. Dere bør kanskje varsle kundene deres om IKKE å booke rom ut mot gaten, da blir utbyttet av oppholdet klart redusert. Installere A/C på rommene.
service litt dyr frokost
Hyggelig betjening. Flott rom. Beliggende i et forholdsvis rolig strøk av Den Haag, med lett tilgang til trikk og togstasjon..
Excellent place in one of the most beautiful areas of Den Haag.
Nice rooms in down town The Hague
The staff were helpful, breakfast was very good, and the bed was comfortable. We had a cot in our room for our son and the sheets smelled musty. We asked for fresh sheets which the staff took care of right away, but by the next day they smelled musty again. The mattress itself must have been the problem.
Staff was lovely (esp Tesa); inexplicable free upgrade to gorgeous room, 12 ft ceilings, plenty of space. Quiet, sleek eating room and lounge, perfect for working between meetings. Complimentary caffeine beverages all day. Just a wonderful spot - glad to have discovered it, will be back. Stay was too short.
clean, quiet, good service, good location
Staff was very friendly, espresso machine & fruit bowl always available. unreliable next-night laundry service could be a problem. Business travelers expect "in by 9, back that evening" service.
Very friendly staff, very comfortable room with luxury bed, good breakfast, everything well-designed and thought out.
I liked the staff who is very caring and always ready to help. I also liked the decoration and the design : this hotel is brand new and very modern. It looks like a hotel decorated by a famous designer, thats awesome. I didn't like the fact that you have no space in the room to put your clothes inside and the fact that the elevator is so slow.
Friendly and helpful staff
everything was perfect
Staff were very pleasant and helpful The breakfast was extremely over priced in my view. The coffee was luke warm both mornings.
Staff were extremely friendly.
Very good room and pleasant public spaces. Comfortable and clean. Breakffast disappointing
Good environment; fairly central between City Centre and the beach, yet removed from the noise, hustle and bustle of these areas Can't remember any such
The receptionests were very helpfull to direct me. The room # 402 was very clean and comfortable with good furnitures. The hotel was in the middle b/w the beachside and city center. (you can use Tram# 1 to go both ways). And walking distance to nice park & Miniature City Madurodam. (Its good for bussiness because the Wolrd Forum is near by & family who knows the city very well). The other staff needs to show more smile and warm welcoming to the guests all the time. The hotel building is an old but the rooms have reinnovated (clean and having confortable room). If they will have special rates next time I will stay in again. The way of counting the internet charges for 24 hours is not fair (they count from Mid day to next Mid day, not from the time you sign in !!!). Some international TVs are chargable.
Very comfortable bed. Internet access is quite expensive.
Good location easy access to both the business and leisure facilities the Hague has to offer.
Nice, clean hotel with great service. Excellent stay at your hotel. Thanks!
The emphsis on a good night's sleep was pleasant, The voices of the next room came through quite clearly and loudy through the separating door.
Cuisine and staff attentiveness
hadde hjørnerom,så jeg hadde god utsikt. prisen for 1 natt var rimelig.Hotellet virket nytt og fint.rent og pent Skranke personalet brukte altfor lang tid på hver gjest.Hver gang jeg skulle i resepsjonen måtte jeg stå i kø for å bli ekspedert,og måtte vente lenge.Det virker som om når hotellprisen er lav så skal de ta det igjen på betalt frokost, parkering og internett.
Beliggenheten Dårlig med nye daglige håndklær til oss tre som bodde der. Noe støy til kl 2 om natten var også litt plagsomt.
Beliggenhet og servicen på hotellets egen strand Smilet og ordet "Welcome" manglet på betjeningen som tok oss imot
Nydelig beliggenhet - alle rom med balkong - her kommer jeg garantert igjen.
Hotellet har en sentral beliggenhet med gangavstand til de fleste aktiviteter i byen Hotellet utgir seg for å være et 4 stjerners hotell,men standarden bærer ikke preg av dette. Superior rom uten tilgang til vannkoker var en skuffelse. Likeldes kunne det vært bedre utstyrt mht. møbler. Kun 1 skap uten full høyde til opphenging av klær .
innstilling, høflighet og hjelpsom personalet
Det var et hotell som for meg og mitt behov denne turen lå helt perfekt til.Pent og rent.Stille.Nær bymiljø. Nei
The room. The dealings with the staff.
The hotel's location is ideal- very close to the central points of the city and the staff are very helpful and courteous. The breakfast was extensive and delicious. The room service menu may need to be broadened, and given the great gym, a swimming pool would be a nice addition.
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
It was close to the casino & a nice hotel A little pricey
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
The staff are excellent. The rooms are old,... needs major upgrade.
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
Liker rommet, utformingen og atmosfæren på hotellet. Dessverre rakk jeg ikke å benytte meg av fitness-avdelingen. Varmekabler på badene. Badet b le for kaldt.Større TV-skjerm?
Helt OK hotell. Hverken mer eller mindre. Jeg kom klokken 22.00 og dro neste morgen klokken 09.00 Nei
Nytt, fint hotell. Midt i byen, kort vei til jernbane etc. Ingen støy fra gata inne på rommet Dyrt å koble seg til internett. Også i foajeen. Lite tilgjengelig materiale om byen (markeder, trikk- og bussruter mv)
Betjeningen er meget bra. Du føler deg velkommen. Beliggenheten i byen er bra. Jeg har overnattet der mange ganger og vil benytte hotellet når jeg kommer tilbake.
Reinsleg bad. Stille strøk, kunna ha vindauget ope. Praktisk, romsleg og minimalistisk utstyrt rom. Akseptabel liggjekomfort i senga. Effektivt, men hyggeleg, personale. Nålefiltteppe er betre enn teppe, men ingen hotell bør ha noko som liknar på teppe på golvet.
Hotellet er meget sentralt beliggende. Rommene er nye eller nyoppussede. Vennlige og hjelpsomme mennesker i resepsjonen. Mangler minibar på rommene.
We enjoyed a wonderful weekend in this hotel, but you definitely need a car to visit the nice beaches e.g. of Schouwen-Duiveland. If you just want to visit Rotterdam the public transport facilities are o.k. The breakfast on Sunday in another room (ballroom) only offered limited options (e.g. no hot chocolate for children, not even on request)
The room was great, there was an extensive amount of choices for breakfast, the staff were all friendly and helpful. The online bill on the tv was completely wrong - it showed the city tax per person as 71 euros per night instead of 71 cents, and did the same with the mini-bar drinks - 375. euros instead of 3.75 euros.
The location The gym and pool area has not been updated for a number of years now and is becoming quite dated and shabby. It badly need cooling, as the fans are not adequate.
beds were OK outdated interior of the hotel, unattractive breakfast table and room in combination with too high price.
convenience for my business very old fashioned decor.
Very enjoyable stay - good facilities and good breakfast. Nothing
A very comfortable hotel, with excellent and knowledgable staff.
The atmosphere was very relaxed
The girl, Chrystal, working at the restaurant, bar was very friendly. The food at the restaurant was not wotth the price. Especially the manner how it was served on your plate.