Hoteller i Edmonton

Fordeler: Ideell beliggenhet

Fordeler: Decore; new; clean; access to airport

Fordeler: Ultra-modern look, super clean, very comfy, awesome location! I'd stay here again every time I come through edmonton's airport!

Fordeler: Location

Ulemper: Too expensive

Ulemper: Charged for Business and Conference Center when I never used it, didn’t ask about it and didn’t provide me with an itemized bill at the end. Unacceptable for a business traveler.

Fordeler: people working there were really nice, felt welcome all the time.

Ulemper: the parking, was expensive, but luckily I asked about a voucher and went and parked at Jetset, for the duration of my stay.

Fordeler: The staff were incredibly efficient and friendly which was welcome after a very long journey. They went above and beyond to sort out a couple of issues for me ( not related to the hotel) All staff I encountered were very friendly and helpful Room was fabulous, spacious, clean and comfortable

Ulemper: Nothing

Fordeler: Convenient location to Edmonton airport when flight was cancelled. Clean, new, helpful staff with an obvious mission to create a positive experience!

Ulemper: Difficulty accessing elevators with the hotel card key...had to be re set...Fridge in the room was not cold on arrival and did not work!

Fordeler: Location was perfect, I was only at Edmonton Airport for a stopover.

Fordeler: First rate hotel, and so convenient for a layover. The price was reasonable considering quality and location.

Fordeler: Location being attached to the airport

Ulemper: Price was higher than your advertised price

Fordeler: The place is great closer to the airport ... the staff are freindly . The food is great .. the room is cozy

Fordeler: Likte dette hotellet mye frokosten var flott og seng komfortabel

Ulemper: Lite støy fra folk over og parkering var trangt

Fordeler: Very clean, comfortable, well equipped suit. Exactly what we expected when walking in. Vary nice.

Ulemper: The humidity levels where extremely low, to the point that every morning we would wake up with bloody noses. I think a humidifier in every room would help this. Other than that we had a great stay.

Fordeler: beds

Fordeler: Beautiful rooms! Breakfast was fantastic with lots of healthy choices. Wonderful staff. Home like atmosphere. The evening social with drinks and a light meal was very nice!!

Fordeler: The size of the room, comfortable beds, fabulous breakfast and friendly staff!

Ulemper: When you're paying $---/night I think that's more than enough to include some light housekeeping. Saying that your room is cleaned after you've stayed for 7 consecutive nights I think is not being green - it's being cheap.

Fordeler: Everything was great. The hotel is only about 2 1/2 years old, so it's in great shape and very clean. The room is very spacious and well stocked in case you wanted to cook your own meals. The free breakfast was amazing. They had something for everyone.

Ulemper: Hotel is in a bit of an industrial area. There are a few restaurants near there, but not many stores. At midnight some maintenance men started up leaf blowers for the lot next door. Very noisy.

Fordeler: Cleaning, room facilities, and breakfast

Ulemper: I liked everything.

Fordeler: More like than regular hotels. DVD player prevents channel surfing junk on tv after work is done. Healthy choice Breakfast selection.,

Ulemper: Didn't experience any problems.

Fordeler: A spacious room. Great value.

Ulemper: Small pool area. Breakfast was just until 9.30 am.

Fordeler: Hotel feels like second home, comfortable & clean.

Fordeler: The bed was very comfortable and the room was dark and quiet. We got a really good night's sleep. The Watkins products are great quality and smell amazing.

Ulemper: Van Houtte is not very good coffee.

Fordeler: Great location, friendly staff. Only complaint was our ice maker didn’t work and there was no where in the hotel to get ice

Fordeler: The staff was amazingly caring and helpful. They really want every guest to be as comfortable and happy as possible!

Fordeler: Rene og komfortable flott stab

Ulemper: Ingen bar

Fordeler: De ansatte var vennlige og svært imøtekommende. Vil komme tilbake igjen.

Fordeler: Very clean facility. Enjoyed our visit

Ulemper: Breakfast not the greatest

Fordeler: The hotel was very clean, the breakfast was great. I thought the hotel exceeded it's 2.5 star rating.

Ulemper: No

Fordeler: Great staff and excellent service

Ulemper: Good service and breakfast

Fordeler: Conviniant location

Ulemper: It's clean

Fordeler: Breakfast was good and the kids loved the pool. Good parking and got to plug in the vehicle when it was cold

Fordeler: Size of breakfast room and pool area

Ulemper: No

Fordeler: This hotel is in a great location for families on vacation and wanting to visit west Edmonton mall.

Ulemper: Breakfast area was to small.

Fordeler: Close to west Edmonton mall and staff were polite and help full

Ulemper: Elevators seemed old and breakfast was cold

Fordeler: Very clean rooms, central location, great continental breakfast every morning

Fordeler: Bed wa the best

Ulemper: Would have liked a nice bathtub

Fordeler: Love this hotel!! Amethyst checked us in and took great care of us!! So clean and love the warm pool -breakfast was awesome as well:-)

Fordeler: It was clean and comfortable

Ulemper: Nope. You get what you pay for.

Fordeler: Quick super courteous check-in, very nice comfortable room couldn’t believe the extra size of it and the available use of the kitchenette etc. bathroom was very spacious. Excellent value at this hotel!Love the underground parking!

Fordeler: Underground parking

Ulemper: It was -30 something that day and I got to the room and the heat was on 10 took forever to get it warm. Possibly crank the heat before a guest checks in. There was hair in the shower from the previous guest.

Fordeler: Love the fact that our room had a kitchenette, helps cut cost if ya wanna avoid eating for every meal. Beds where so comfy and room where nice and clean. Also like the fact they have big vents in the hallways blowing in fresh air. Not like most hotels that are very stuffy

Ulemper: The only problem we had which was not a big deal. Is that the room above us sounded like they had elephants walking around up there very heavy feet and running around (this was still going on around 11:30 at night) I understand there was a couple hockey teams there at the time so probably kid just having fun. Hotel maybe could have put the hockey teams on the first floor and other guest above them so they would not hear the kids running around as much. Over all great place to stay Thanks jeff O'brien

Fordeler: Fantastic staff, great location Great pool for the kids

Fordeler: Sorry didn't have breakfast or coffee had a late evening and rushed out at check out time. I enjoyed the room bed was comfortable and next time would like to use the cooking area as I now know that I can use the kitchen and laundry services.

Ulemper: Our toilet would not flush sometimes the handle was loose and the tv and lights would not come on for us when we first checked in.

Ulemper: Excellent accommodations and very friendly staff.

Fordeler: Awesome hotel and restaurant staff!

Fordeler: Bed extra comfy. White table clothes in a restaurant.

Fordeler: Everything was perfect. Excellent service. We felt like guests who mattered not just a number in the hotel. Would absolutly come back again!

Fordeler: Location

Ulemper: The breakfast is not as great as they describe. Also, for three days we got the same wine and crackers. Some attention to that would have been welcome.

Fordeler: There service was exceptional. The breakfast was amazing. Wine and cheese platter was a fabulous touch. We also received complimentary chocolate covered cherries as it was our wedding anniversary. The bed and pillows were comfortable. The hotel room didnt have a spec of dust anywhere. Amazing, memorable experience.

Ulemper: Nothing. Everything was amazing and top notch. Couldnt of asked for anything better.

Fordeler: The service at the hotel was better than I could have expected. Great location and such a cool building. Breakfast was fantastic and the service at the restaurant was exceptional. It is so nice to be able to order your free breakfast off of a menu and not be stuck with a gross buffet.

Ulemper: The only negative thing I can say was the glass mantle above the fireplace in our room had really sharp corners and I caught my arm on it once and it hurt. Even with that it was one of the best hotel experiences I've ever had.

Fordeler: The proximity of the hotel to the Shaw Convention Centre and other downtown attractions such as the Citadel Theatre and a variety of restaurants made it ideal for our stay. Our room was very spacious - we enjoyed the large TV, the fireplace and the jacuzzi tub. The complementary wine and cheese are very much appreciated too. Breakfast in the attractive Madison Grill was exceptional!

Ulemper: We were not able to find an available parking stall adjacent to the hotel entrance on one of our evenings. A few more parking stalls would likely help.

Fordeler: Complimentary wine and cheese, comfortable bed, quiet, great location, well designed rooms, and friendly staff.

Fordeler: Location is excellent and the rooms are well-appointed - very comfortable.

Ulemper: Parking is a bit of an issue since there are very few spaces in their garage and not many more outside.

Fordeler: We were very pleased. Would stay there again.

Ulemper: Nothing

Fordeler: Modern

Ulemper: Cold room

Ulemper: One side of the bed, by the phone, was so soft and made noise,

Fordeler: Front desk staff are very very friendly helpful and accommodating. Beds are very comfortable to sleep in.

Ulemper: There is nothing I didn’t like. I come to Edmonton to visit family and will definitely book here again next time.

Fordeler: Everything. The room was clean and the beds were comfortable. The self serve breakfast was great and the swimming pool was lovely but the temperature was a bit cold.

Fordeler: It's right on Whyte Ave, parking is close (free), staff is friendly and very helpful but most of all it is clean! I will be a repeat customer!

Fordeler: Great options

Fordeler: It's clean and very comfy. Very close to the Whyte Ave and University.

Ulemper: The heating conditioner makes persistent noise and that was the major thing.

Fordeler: Great location. Breakfast buffet is decent ... fruit could have been fresher. Coffee was delicious. Wine and cheese happy hour is great

Ulemper: Whoever cleaned the room turned the shower head nozzle so that it completely soaked me and the floor.

Fordeler: The hotel is in the perfect location if you want to be around Whyte Ave. We parked our vehicle and just walked around. It was comfortable and clean.

Ulemper: The breakfast included was not the best. It was in a cramped space at the end of the Ampersand restaurant. The breakfast offerings were only so so. We liked eating out at the nearby restaurants instead.

Fordeler: Enjoyed everything but we missed the breakfast, it should be open until 10;00 am

Ulemper: Breakfast time should be later

Fordeler: Breakfast was good Staff was friendly and helpful Parking/valet was good....

Ulemper: There was a noise rattle in our fan....the room was also strangely hot so we couldn’t really turn off the fan.

Fordeler: Cleanliness.

Ulemper: Lack of parking. Thanks

Fordeler: Free breakfast and wine and cheese in the afternoon was great.

Ulemper: Noisy neighbors.

Fordeler: Breakfast, wine and cheese, location

Ulemper: Great location with wonderful extras. Definitely stay here again.

Fordeler: Comfy bed, overall cleanliness was good, nice amenities (though I was surprised at the fee to enjoy most of them...) Liked that they encourage people to be green and give them the resources to do so! The bathroom items were a very nice touch. Bright, clean rooms. Would stay again, though I have some suggestions..

Ulemper: The front desk staff wasn't exactly helpful.. they asked if I had stayed here before and I said "No", and then he didn't inform me I needed to scan my card to use the elevator, so I was stuck pushing buttons wondering "what the heck?" for a several minutes before I poked my head out and he informed me I had to scan my card... He also asked me 3 times how many key cards I needed. A lot of the lights in the hallway and in my room were in disrepair (they turned on, but the shades didn't sit straight on them, which gave the appearance of disrepair). One of the light shades in my room was completely missing a piece and sat directly on top of a lightbulb, which is a huge fire hazard. They provided earplugs to deal with the fact that the hotel is directly on Whyte Avenue and a bit noisy... except that the little box with the earplugs didn't actually have a pair of earplugs in it (it was just an empty box). Finally, the shower mat didn't have any kind of slip resistance. When I went to get out of the shower, it completely slipped out from under me against the smooth tile flooring and I fell back into the shower, injuring my hip. The entire side of my body is riddled with bruises because of the fall.

Fordeler: Location is excellent - among the many restaurants, bars and small shops on Whyte Avenue. Rooms are well-appointed, stylish and very clean. Staff was professional and friendly. Included breakfast was high quality with hot and cold items.

Ulemper: My only criticism is that the plumbing was getting worse for wear (drain stopper in sink didn't work).

Fordeler: hotel layout was nice...colors in room was nice...fridge was nice...underground parking was nice...free breakfast was pretty good...staff very friendly...

Ulemper: 1) Location so tight to Henday Highway...scary getting across to turn into hotel. 2) Bathroom cold after shower. I understand u dont want people to have control of separate bath heater..would pay 10 bucks more per night. Futher in bath ..how about a pi

Fordeler: Great location, friendly staff.

Fordeler: The staff was the best part. They were super helpful and genuinely cared about us and our stay. The room was great and quiet. The place was clean and the food was pretty good for being free.

Ulemper: The pool water was freezing cold, but that is just trying to find something to not like.

Fordeler: I would like my $ 25 back as the hotel put it on my credit card. If you are promoting the hotel then have that money released

Fordeler: Friendly service, hotel was clean, spacious, the breakfast was incredible. They used glass dishes!

Ulemper: N/A

Fordeler: Hotel is new and close to WEM. If you are good with these two reasons then ya this hotel is for you.

Ulemper: The frontdesk acted ignorant with my requests via booking.com. If you cant accomodate a request at least learn to listen and apologize. Charged me more than what my reservation was, good thing we caught it prior to check out. Queen bed is tad smaller. Room is too dry. And we can hear all the footsteps from above us. I find the refillable shampoo unsanitary. I dont want to use the same bottle of shampoo/ bodywash after been use by a perfect stranger. Good thing i brought my own. I always do i never like those tiny bottles other hotels provide. Swimming pool area didnt have any towels around available. Breakfast area is small not enough space for the number of the rooms this hotel have. There was a line up and no seats at 930am. View from our room is the back of walmart so truck delivery was our sighting on a sunday morning. Definitely not a relaxing view.

Fordeler: Such a spacious room, great price point, breakfast was tasty and flow of traffic was manageable. Staff were very helpful and it was just a great experience.overall.

Ulemper: Parking lot was super crowded and somewhat difficult to navigate.

Fordeler: Heated underground parking,wonderful.good breakfast.

Fordeler: Staff wasn't very friendly when first booking . But breakfast staff was great .

Fordeler: Close to the mall, had a great time, hotel was great, nice breakfast, thanks

Fordeler: Breakfast was good area was clean and staff friendly. it was very cold outside and underground parking was nice.

Fordeler: I booked a standard room, and upon arrival was checked into a king suite. Very clean room, and nice.

Ulemper: Absolutely not.

Fordeler: Location

Ulemper: Hard to get food. Kitchen under renovations.

Fordeler: Truly a great establishment. Food in the restaurants was top notch.

Fordeler: the staff was nice the rooms were very clean

Ulemper: no everything was good

Fordeler: The room was very clean , comfortable and quiet. Food service was excellent.

Ulemper: I was there for some relaxation and stayed mainly in my room but there was only $20 movies to watch. No local tv.

Fordeler: The bed and bedding was awesome. Great rate and the attached casino allowed for some distraction between conference sessions. Would stay here again for sure.

Ulemper: The cleaning missed under some obvious spots (chair, bathroom sink).

Fordeler: Great location for the price we paid.

Ulemper: Pillows were a little too soft.

Ulemper: Apparently no king beds when checking in, had to take twin beds. Not that romantic of a get away. Very thick accent on most employee's and had a hard time understanding them.

Fordeler: very clean. friendly staff.

Fordeler: Location to event

Fordeler: Pretty normal.

Ulemper: No.

Fordeler: service fra personalet Velutstyrte rom Moderne / boutique innredning Meget bra frokost inkludert - varmt, økologisk, sunn og frisk.

Fordeler: Noen av de ansatte gode. Rent. Godt vedlikeholdt.

Ulemper: Dårlig parkering. Stor åpning under døren til rommet. Høyt. Personale og suksess

Fordeler: It was a wonderful stay at this hotel , we went to Edmonton when it was freezing cold title explains it but this hotel is one of the best hotels present in there , we got a free upgrade to suite had a wonderful time , free shuttle service is cherry on top they drive you and pick you up for free in downtown.

Ulemper: No complaints here worth the money

Ulemper: I did not like that the staff did not inform me that the charge for the room would remain on my credit card after checkout despite my paying the balance by debit - I understand the security deposit should remain on the credit card but was extremely unsatisfied with the lack of communication from your front desk staff outlining this policy. Had I known of it I would not have remitted the balance with debit upon check out.

Fordeler: breakfast was decent, paper coffee cups not great though. Lots of room between the tables.

Ulemper: regular china mugs would have been nice.

Fordeler: Always a great stay at The Matrix and so close to all the best dining- Corso 32, The Marc, The Common

Fordeler: The location is great, the staff is friendly. It is clean and modern.

Ulemper: One elevator was out of service for the majority of our stay which made coming and going at certain times a bit frustrating, but we survived. More importantly, I picked the Matrix for our trip specially because there was a hotel bar where we could relax close to the hotel Unfortunately the bar was under renovation and we were not informed of this until arrival. I would have looked for a different hotel if I had known the bar was not open

Fordeler: Location and People were great!

Ulemper: One of the elevators was down.

Fordeler: Location and quietness

Ulemper: Hotel renovations are a nuisance and having only one elevator working means very long waits at peak hours

Fordeler: The staff were so nice and the food was amazing. I will definitely stay there again in the future!

Fordeler: Fantastisk hotell med topp service og deilig seng å sove i. Frokost med utsikt og nydelige servitører

Ulemper: Fikk ikke min Hilton poeng på grunn av tredjepart'. Ble ikke fortalt dette til kassen

Ulemper: They were just having a some technical difficulties during check in.

Fordeler: Location

Ulemper: None to speak of

Fordeler: Everything , especially the shower !

Fordeler: Friendless clear nice room

Fordeler: key card to get up elevators n 23hr pool

Ulemper: Employee at the restaurant manager for breakfast buffet unhelpful

Fordeler: Staff, very pleasure - helpful - especially questions that were answered by email prior to arrival

Fordeler: The rooms were clean. We received a warm chocolate walnut welcome cookie. The staff were friendly.

Ulemper: When we checked in, it turns out their regular rate doesn’t include their breakfast. So for 2 mornings, a family of 3 would have cost an extra $130. They have a nice pool/gym space but no hot tub. We had dinner there, and were given a menu to pre-order off of, then when the bill came the prices of some thing were higher. When I pointed that out, they argued that they gave me a larger portion (which had not been on the menu). It was 50% more. They provide 2 bottles of water in the hotel for special member guests, but will charge $2 each for regular guests. They offered our a kids team a “special rate” which was actually more expensive than booking online. They had regular internet and then special internet for and extra $4+ dollars a day. I just felt very money gouged.

Fordeler: Good friendly

Ulemper: Heights

Fordeler: Location

Ulemper: Room was well worth the price, food/drinks on site were very expensive

Fordeler: Buffet was good

Ulemper: No complimentary coffee available, just the little coffee pods in the room. Also no ice available in the south tower.

Fordeler: Set up was really nice room was comfortable and dining area was great for entertaining guests

Ulemper: Not the cleanest room (counters not wiped, etc) no utensils or even soap in the kitchen to wash dishes anything or dish towels. Have been in the same type of suite with Hilton and kitchen was well stocked. My sister in laws room was not cleaned and she found dirty clothes including underwear there. Desk staff not very helpful until next shift arrived. Staff were helpful with me when I checked out and offered an upgrade upon next stay but for the money 300+ For one next night I don’t know if I’ll be back. Beds were not that comfy. No hot tub. Needed a room key to use the elevator which was inconvenient since we were hosting a dinner in our suite and had to continually get everyone.

Fordeler: Breakfast buffet exceptional !