Dubai Hoteller i Palm Jumeirah - Dubai Marina

Fordeler: The beach and the wonderful breakfast

Fordeler: Dear Gentle, Hotel.com This is our second letter to you Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached. 1) The first confirmation from Kayak 2) The second confirmation from Hotel.com 3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available. Hope to receive from you soon. ------------- To : Hotel.Com To : KAYAK Expedia URGENT -- URGENT -- URGENT DEAR GENTLE, We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi. Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel. The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location. Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for. We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.

Fordeler: It was very relaxing and the staff tried hard to make us comfortable

Fordeler: Bed was very comfortable////

Fordeler: Everything

Fordeler: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.

Fordeler: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant

Fordeler: every thing was very nice

Fordeler: the resort experience

Fordeler: the services and the place

Fordeler: the quality of location

Fordeler: Fantastisk hotell med ansatte og alle ressurser super

Fordeler: The location, staff, services, pool area, nice room with nice bath

Fordeler: Courtesy of staff Toiletries Central Location Lobby Design Spacious room

Fordeler: Fantastic hotel close to the beach and restaurants. Rooms and facilities are just second to none, but above all, each and every member of the staff is just exceptional - the best service I've ever had in a hotel!

Fordeler: Location was good. JBR feels like a holiday resort after a long day of meetings.

Fordeler: staff location beach price paid breakfast

Fordeler: Excellent staff, perfect location

Fordeler: Located right on oceanfront amongst a vast range of eating establishments. Handy shuttle bus services to attractions.

Fordeler: Great service

Fordeler: The Staff could not do enough for you. The room was excellant, Bathroom and wet room superb, The most comfortable bed have ever slept in. The infinity swimming pool was superb.

Fordeler: the view from the 25th floor

Fordeler: the helpful staff through-out the hotel and their attention to detail

Fordeler: Fatastisk fin plass. Det oste av lysten til at vi skulle ha det bra.

Fordeler: Veldig moderne og elegant hotell med utrolig hyggelige og dyktige ansatte. Perfekt beliggenhet med mange restauranter, spa, cafeer, og butikker i umiddelbar nærhet. Hotellet har ikke privat strand, men man får en fin bag med hånkle, vann og strandmatte med seg, og det er god plass på den offentlige stranden som ligger bare 50 meter unna. Bassenget er et godt alternativ, men kan bli fort fullt.

Fordeler: Comfort, utmerket service, beliggenhet,

Fordeler: lovely atmosphere,pleasant staff and nice view.

Fordeler: this is a luxurious hotel where the staff are extremely pleasant and helpful.

Fordeler: brand new hotel so very reasonable price. Good location with lots of life day and night. staff were very well trained and attentive. Good gym and spa facilities. All rooms have a sea view.

Fordeler: Vannparken var en av de beste, slår alle de amerikanske vannparker kombinert. Min 6-åring elsket det hele. Akvariet er som og kunstgalleri med fisk som bakgrunn.

Fordeler: The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.

Fordeler: If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold

Fordeler: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.

Fordeler: the beaches, resturants, and the view are among the best i have seen

Fordeler: Hotellet hadde en fantastisk beliggenhet. Personalet var svært vennlige og imøtekommende. Sjenerelt var servicen upåklagelig.

Fordeler: I liked the architecture and the uniqueness of design of the hotel. It was luxury personified.

Fordeler: building , luxury,international and family hotel

Fordeler: Amazing hotel and brilliant staff, pricey but worth it!!

Fordeler: A very relaxing & enjoyable, comfortable beds, sheets changed everyday, the breakfast meal was first class.

Fordeler: Everything from the waterpark to the dolphin bay to the amazing staff!

Fordeler: Very relaxing place, and im amaze with great facilities and staff

Fordeler: This was our 3rd stay in less than a year at Atlantis & we love it,staff are very friendly & the imperial club room is good value for money,especially good if you have kids as our 10yr old loves staying there.

Fordeler: Atlantis er et hotell kompleks som må oppleves og nytes.. Rett og slett flott. alt finnes på hotellområdet. Kan anbefales.

Fordeler: I liked the view...and the reception was excellent(The Valet was very stupid. When I first arrived at the Palm, The valet ask me if I came for the resturant. I said no I am a guest and he gave me a weird look. Another employee next to him ask his fellow employee in hindi " What he say, hes a quest?? I didnt no why he would say that or ask any guest that question. Then I went inside to check in,

Fordeler: vi bodde på imperial club, ett hotel i hotellet, suverent tyckte vi så om vi åker om ett år tar vi det samma., och våra ungdomstjeier elskade vattenparke, stranden var topp vatten också utroligt att allt är skapat om tioår tror man att den kustlinjen har funnits

Fordeler: Otel is situated in very good area, very close to public beach, a lot of restaurants and caffe. Breakfast was very good.

Fordeler: Beliggenhet, hver og en av de ansatte, og tjenester.

Fordeler: Leaving

Fordeler: * I enjoyed the location and proximity to the beach and the Jumierah walk. * I enjoyed getting a fruit basket as a welcome gift * I enjoyed the cleanliness of the room * The restaurants were nice.

Fordeler: location was perfect, the pool was great ,room was spacious and the view was great.staff was very helpfull, breakfast was good,i returned the next weekend also

Fordeler: Our room was excellent with lovely views and the staff were really friendly

Fordeler: Without exception, friendly, smiling,efficient and helpful staff. A real bonus. Everything else was less important. Arrived early am but room was ready almost immediately Our son has just moved to Dubai and lives close by. We looked at other options but will choose this hotel in future.

Fordeler: I quite liked the hotel. It's well situated. Shame I did not have the opportunity to try any of your restaurants as on a business visit I mainly used the hotel for sleeping. good excuse to come back.

Fordeler: Just about everything. Extremely professional and polite staff, excellent room service, amenities, location, excellent choices for breakfast. Plus, upon arrival we were upgraded from standard to premium room with ocean view. We will stay there again for sure.

Fordeler: The location was perfect as it was at the end of "The Walk" and you could access the beach across the street via the swimming pool.

Fordeler: The rooms were large and spacious. The bed was nice and staff were friendly.

Fordeler: Larger and clean room