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kjempe flotte rom, fantastisk utsikt! delig på stranden
Fantastisk bra for familier. Trygge og gode omgivelser med mye valgmuligheter. God service. For dårlig service ved innsjekking. Vær forberedt på at hotellet låser et beløp som er dobbelt så stort som romprisen. Ha nok penger på kortet. Mat og drikke er alt for dyrt.
Fantastisk bra service og smilende, hyggelig betjening.
Pent og meget høy servicegrad. Flott beliggenhet med umiddelbar tilgang til flere bassenger og flotte strender. Solsenger og badehåndkler fritt tilgjengelig. Meget høy sikkerhet med badevakter som gjør at man kan slappe mer av når man har barn med seg. Et stykke luksus som man absolutt bør unne seg. Sammenlign totalpris med egen bestilling av fly og booking på nett så kommer du like godt ut som på en "charter tur". 1) Lekeområde for barn i 5-10 års alderen mangler. Det manglet et område for klatring (på egenhånd - ikke klatrevegg med hjelm som var tilgjengelig), husking mm. Lekefasilitetene inne i "klubben" passer for 2-4 åringer men ikke for en 6 åring. 2) Hadde vært fint om det var et "litt" mer skjermet" oppholdssted der man kan være før avreise. Flyet gikk 02.00 og det endte med at noen sovnet i den store lobbyen - det passer ikke inn i miljøet når andre gjester passerte rett forbi. 3) For oss med småbarn hadde det vært fint om det var tilgjengelig et rom med vaskemaskiner og tørketrommel. Levering på hotellet ble litt i dyreste laget. 4) Hadde vært fint om hotellet også bekreftet bookingen som er reservert på booking.com (tok kontakt selv).
God service, rent,alt du trenger er der. Frokosten som tidligere også var i 25 etasje bør komme tilbake. Frokosten nede er for støyende. Kleskoden bør instrammes.
friendleness of the staff and pure quality no
we arrived very early in the morning from a long flight and we were really tired and wanted to sleep. we knew that check in time is at 3pm but we just tried to request if we could check in early w/out really expecting to get our request. but to our surprise, we were accomodated that early and we were really thankful and we appreciated that. we were able to take some rest before going on sightseeing. For this, we highly commend the staff esp. Rowell for doing their best to ready our booked suite. He made us feel welcome and feel at home at that moment. The other staff were also very warm and attentive to our needs. They really made a difference in our stay and we will always remember that with gratefulness and fondness.
This is the best hotel we've ever stayed at. The appearance, comfort, services and food were outstanding.
The luxurious surroundings and attentive staff
The Burj al Arab is beyond compare when it comes to service and a feeling of absolute luxury. We ate at the al mahara seafood restaurant which is worth the trip alone, but the butler service and hotel staff go out of their way to make sure everything is perfect , which is was the whole time we were there.
Food is average.
The exquisite service provided by the hotel's staff...Yo really get to be spoilt and treated privately with everybody just willing to serve you :) The security guy (local emirati) grabbed my ciggarettefrom my hand telling me its not appropriate to smoke in the lobby which i bursted into annoyment in his face telling him its not a way to treat ppl.
Customer Services in all parts No
this is something special
Every thing in burj alarab more thane good .hotel staff . Nathanig
the services and the place
The beach and the wonderful breakfast Check out and check in not enough counter and process slow.
Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day
The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant The restaurants are very expensive, especially for breakfast, as this was not included in our rate
the resort experience the glass in our food!!! Staff didnt know certain restaurants were closed.
The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.
It was very relaxing and the staff tried hard to make us comfortable There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.
Bed was very comfortable//// Staff n service at the beach restaraunt...
every thing was very nice no
the quality of location hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know
Everything was perfect. Staff very nice especially with children Difficult to get restaurant reservation even if you are guest of the hotel
The location of the property together with quality of service.
The hotel was very nice and the staff were excellent. Good food, beautiful grounds and excellent access to Dubai hot spots.
i laterally loved everything about dar almasyaf , the villa, the staff , the private swimming pool , the beach, the spa and the food. It was soo great I will surly come again. They really made my anniversary something to remember. mmmmm nothing is on top of my head.
Beautifiul, great hotel! No
Everything it was amazing Yes I booked the hotel at rate of 2200 aed for 2 night without the taxs when I went there the hotel told me that the taxs is 240aed but the problem is that they told me that the rate per night is 1300 aed so the total is 2600aed I showed them the print out but they refuse it .
the rooms, service, entertainment. accepting visitors is complicated
The rooms are large and the summerhouses are very discrete and private. Perfect for staying at the Madinat Jumeirah.
Facilities, no. Of staff Check in process (waited from 3-4pm until I got the room key!
You can not fault this hotel
Slapp styret med tips. Alt var inkludert. Ellers er prisene for måltidene internt på hotellet relativt stivt. Synes kanskje frokost skulle vært inkludert.
Fantastisk opplevelse med service over all forventning. Flott beliggenhet med kort vei til strand og basseng. Souk området er veldig bra samt bouggie og båttilbudet.
Topp atmosfære, beliggenhet, service! Luksus til overkommelig pris. 44 restauranter på hotellområdet. Flott treningsavdeling. Storfornøyd gjest! Nei! Dette var hotell i særklasse!
Stemningen, hvordan de helt utmerket får deg til å slappe av og bare nyte - alt er tilrettelagt for en total ferieopplevelse preget av ro og fantastiske restauranter. Meget godt tilrettelagt for barn. Opplæring av personalet om sitt eget Gold Card system - Sirius Card. Vi måtte engasjere oss i 1 hel dag for å overbevise at vi faktisk var Gold Members, med alt av fordeler kortet følger med seg.
Privat strand og restaurantutvalget
Ypperlig beliggenhet med alle fasiliteter. Trenger renovering generelt.
Generelt meget bra hotell. Rent og ryddig i hele resorten. Bra rengjøring av rummet. Bra service i resepsjon og trivelig strandbar. Liten men fin private beach. Bra pris med tanke på hva man får tilgang til i resorten. Egentlig ikke...
Det var et veldig fint hotell, med mange forskjellige restauranter og utesteder som man kunne nyte på kvelden. Stranden var fin og ren, med passe med stoler.
Muligheten til god mat og nattklubber på samme sted
Location very close to the open beach. Good price for Dubai. Friendly personnel. Noise and music coming from the restaurant of the hotel until 3 A.M. I suggest you to inquiry for a room far from the door of the restaurant. Smelly bathroom.
Pretty much right on the beach Better maintenance of rooms would be good. We had to phone reception whenever we wanted to turn of the fan in the bathroom or the air conditioning
English speaking, 1 minute to the beach , taxi service, close to Dubai mall!!! Go there!!! Food good The taxi service charged slightly more than normal taxi, but no waiting time, unfinished electrics in bedroom!
housekeeping , sea view swimming pool and the gym 1- It was mentioned 4 stars in the website but actual it is 3 stars . 2. it was mentioned the internet it is complimentary but the hotel refused to be as a free of charge
Very nice location near beach for the reasonable money, only one hotel on the area in Dubai with such balance money-location-comfort The price will increase soon up to $ 400 per night
Location Poor facilities and services &
Good location. 5 minutes away from the beach. the overall air conditioning is too noisy
Clean, oood-size room and WIFI - OK breakfast and swimming-pool
Location When we arrived at 3AM the room was not available and we were lied to about the reason. We were then told we were being moved to a sister hotel just around the corner, another lie it was miles away. The sister hotel was below standard with a small room that became smaller when they moved the third bed in. The next morning we were lied to about the transfer back to our booked hotel, not once but twice. When we got to the booked hotel we had to wait another 30 minutes before the room was ready and were again lied to about the reason for it not being ready. The hotel was not the one on the wedsite even though the photos were of the old hotel which we had stayed at previously and was the reason we booked it.
Nothing, except for location on Jumaira beech everything was terrible. Breakfast made me sick, unclean, cheap and terrible service by staff.