Great linens, great bedding, comfortable. Right in the airport's transit area--no need to clear immigration/customs. Many amenities we did not use. Good room service. Beautiful bathroom tile and fixtures. Great shower. Exceedingly quiet. Rooms were small but it did not matter because of how short our stay was.
You have to stay in the terminal to get there, I had to leave to get my luggage and was not allowed back in to stay at the hotel.
Kort kjøretur fra flyplassen. Mange resturanter og velge mellom. Stort uteområde med mange basseng. Topp service.
Det var gode muligheter for avslapning både på rommet og ute ved bassengene. Mange flotte restauranter på hotellet. Personalet var lite serviceminded. Elegansen tok over for vennlighet og ekte smil.
The room had sharp corners that was not safe for my one year old baby
Very well done room with all amenities. I made a service request (fix internet) late in the night, and it was done immediately! Superb! The buffet, while it was widespread, could have more tasteful with a multi-cuisine touch added.
Everything about the hotel was excellent! The staff was courteous . The place was super clean. The food was spectacular. One of the best stays I have had any hotel in years. The remote for the tv was difficult but that's a pretty small concern.
Very nice spacious rooms, excellent lay out with superb design
Very friendly and helpful staff. Conveniently located right across from the airport. Felt relatively new and was clean. The hotel had very slow wifi internet. In my room, I never got speeds above about 200kbps. To get faster speeds, I had to go into the hallway or to the lobby. Even there, however, I rarely broke 500kbps. Since I was there for work - and needed to stay connected with my coworkers - this was a severe handicap. Moreover, the speeds were too slow to reliably stream Netflix or similar services. This limited the entertainment options since the TV only had a couple of channels in each of the major languages (besides Arabic).
Staff was great Bed was as hard as a rock, had two pillows that were paper thin. Tv volume is set not to exceed 30%, so couldn't hear clearly, shower was dirty with mold, shower water controls were broken and replaced with a cheap makeshift handle.
i really like the quite location in Al bustan residence as well as friendly manner of the staff
It was ao quit and good place for the family to stay
The lift's were down for a day and the day before they work half the time had to talk up and down to my room 2nd floor witch really 3 floors up and they did not feel like they should adjust the bill.
Pool wasn't even open and in the shade Unhelpful staff dingy, depressing space avoid
Excellent Restaurants many types to select from, Front office staff are very friendly, room service is commendable. Easy access location wise, hardly 5 minutes drive from terminal-2. Airport Pick-up can't trust as promised by the hotel nobody turned up to receive wasted about 30mins and arranged my own transport.
Hardly anything. This is not for US business traveller worst than motel 8 on the US interstates. The attraction for people to book is the name Grand. The Grand in Calcutta, India is a way superb hotel. I will never recommend anyone to select this hotel. My return stay on the last week of July is booked at Grand Crystal Palace, Sharjah. Hope this hotel is better. Nothing at all, not for US traveller of any category be it vacation, business ,leisure or honeymoon.
The lack of traffic noise. The music in the corridors.
location was too far, in the middle of nowhere, it shall not be showing address dubai, it shall not be even sharjha. it room rent shall be very nominal, it took 650 AED for a suite in middle of a jungle.
breakfast I was waited for the shuttle bus in Terminal 3 more than half on hour oustide the terminal sallon in 45 degree celsious, hot and humid weather which made my feeling very bad. No oxygen for breathing!
Free shuttle from airport.