Very quiet and comfortable hotel with decent sized rooms and very professional personal. Very nice breakfast.
I love the bath tub and the beds are the best I´ve found. My back hurts a lot but I had no pain in the morning, which is a miracle. We slept to well and missed breakfast the two mornings we stayed at Mercure Hotel. We also missed the train to the airport because of this :)
very spacious room, very clean
easy to reach Iduna park stadium, 10min walk. we luckily met Shinji Kagawa at the reception in the hotel just after the match with Volksburg.Hotel stuff recommended us a nice Mongolian food restrant near the hotel. Baby bed. Nothing.
friendly staff, good location, faultless service.
the general standard of furnishings The double bed turned out to be two singles pushed together. The TV was a little confusing to operate.
some of the staff were very nice and helpful; The gym is a joke, dont even think about bringing your gym-stuff; During my stay it was very hot in Dortmund and there is only this mini terrace out front the hotel in the bare heat, no umbrellas; I found the bed too short (they should check out Hilton or Marriott for their beds!); the TV too small and old; this hotel needs to loose a star and be downgraded;
Breakfast was excellent, my room was very spacious, with a superb bathroom. The layout of the bedroom was also good, and I loved the Reception area with its Christmas tree and festive atmosphere. The glass elevators are also very attractive. Room 308 did not have any drawer space to put clothes in, only hanging spare in the wardrobe
It was close to the Westfalenhallen The underground parking was very narrow and expensive.
Hyggelig atmosfære,god beliggenhet i forhold til vår kongress, meget god frokost. Hjelpsomt personale. rommet var rent og fint, men tydelig sopplukt på badet som ødelegger et ellers godt inntrykk.
Hotellet lå helt perfekt til for vårt vedkommende da vi skulle på hundeutstilling i Westfalenhallen. Stort pluss at det var lov å ha med hund og at det IKKE LUKTET RØYK I ROMMET.Betjeningen gjorde sitt ytterste for at vi skulle være fornøyde. Nei, her var alt tipp topp
Rolig atmosfære, noe som var veldig godt siden helgen ellers var ganske hektisk, med hundeutstillinger både fredag og søndag. Veldig bra service. Vi fikk bestille middag sent torsdag kveld. Vi var ikke i restauranten før kl 21.45 pga sen ankomst til hotellet, men betjeningen var alikevel blide og hyggelige. Kanskje litt edre engelsk-kunnskaper...men ellers ingen ting.
Kort vei til messehallen. Dyr frokost og dyrt å ha med hund.
Vi var der for hundeutstilling og det var perfekt for oss. Kort vei til hallen. De kunne hatt litt rimeligere frokost. Det var ikke mange av oss som spiste der.