The food. This hotel was not as stated on the descriptions/websites....In my opinion not for children,rooms have too many danger points,pool area not adequate for a 5star hotel.
Clean room, great food and location. Would recommend to friends and family. Will stay again for sure. Staff in dining area could have been friendlier.
Beautiful hotel, friendly staff, great food etc. We had a great holiday at Gran Hotel Atlantis Bahia Real!!
everything was excellent. the staff was very friendlyand always there when you need anything. even a birthday cake and present as a suprise.
Just Perfect : food, buffet, staff, spa, .... Can't wait to go back
Excellent hotel in a quiet location. Fairly small, even in the middle of the Holliday season, the hotel was very quiet and relaxed. The buffet was very good, didn't even bother to go to one of the al la carte restaurants. Staff was very friendly, and very good with children. Excellent price/value ratio, highly recommended.
Everything was excelent.
We enjoyed the quality of the suite Staff at breakfast were did not smile and standards of customer service varied
We had sea-view room - 2nd floor. The hotel is situated on the beach and one can see/hear the ocean all time. Very relaxing, quiet (if not a family with a crying baby is next to your room) comfortable and "close to nature". The staff was very friendly. Excellent SPA and very good food! In August- rather noisy (many small children and crying babies!!). in winter- much more quiet! The beach is rather small (however sandy), but one cannot go to the ocean (rocks) and swimmimg is at all not possible . The shuttle to the "Grand beaches"- only 3 times/day. For 5 stars hotel- it should be min.every half an hour.
The rooms were clean and comfortable and the meals were fantastic I would go back tomorrow. Salt water pools didnt stop children using pools but they prefer freshwater.
I thnk the complex was very spacious,and there was plenty of facilitys on this site.I would recomend this place for value and positining. The only thing which was not up to stantard was the matress and pillows
apartments within close proximity to beach,shopping and entertainment. Large swimming pool to be enjoyed by all ages.
so easy to find straight across from bus stop... apartment was so clean and were cleaned every day...... good location close to all the shops and pubs.... have to say realy enjoyed our stay there and would go back again :)
Very Nice hotel had everything that you needed for a lovely holiday.
Good location. Nice staff. Especially ladies in reception, poolwatch-guy and evening entertainer, who did his best for the few kids around. Clean rooms but a bit outdated. Did not choose all inclusive, but breakfast buffe was better than I expected. The whole place needs a good make over. Especially the pool area which is worn down, slippery and contains a lot of broken tiles inside and around pool. Also needs a good paint job. Could be dangerous if you don't watch your step. Fix that and I would likely go there again. The worst reviews is not fair though. In total it is an OK place for the price you pay!
Location, pools microwave, TV or safe key have to be rented, breakfast OK, but always the same
Nice rooms, good service, good that the apartments are in the centre of town, near to beaches, nice staff. Maybe the food wasn't every day fresh. I mean the fruit and the vegetable was kind of the previous days.
The location was the only satisfactory thing about this hotel. It is a good location for shops and restaurants. This hotel is definitely not a three star. It is in fact akin to a hostel. The apartments are dirty. I found finger nail cuttings from the rooms previous occupants on the floor at the edge of my bed on the first morning. The towels are changed every thrid day. The hotel will not change them more regularly. There are broken, sharp tiles on the floors throughout the apartment. Most of the doors have holes in them as if they have been kicked. The showers are hand held hoses with verylittle water pressure.There is plaster falling off the walls inside and outside the apartments and on the walls surrounding the pools.The hotel also does not have air conditioning in any room. The whole complex seems to be infested with flies and mosquitoes.
its location nice pool area rooms could be better paint work needed doing.covers on settee fallin to pieces . could not sit on the balcany we were on pool leavel cats all over .
Well designed, good layout, rooms are sufficient and good value for money. The buffet style breakfast was included in the price of the room, excellent value. Location is very central.You to rent a car to enjoy the Island. Cicar were the best value when we rented. Well stocked supermarket on complex and for bread there is the "British Bakery" about 5 min walk on a parallelroad behind the hotel. remote control fror tv had no battery, was resolved. No double bed, two singles pushed together and easily pushed apart. Otherwise all was just right!
No Kettle No Ashtray No Teatowels,No Dishcloths, No towels or bedding for third person booked into the apartment, overall bad experience, will not be staying again.
We have stayed there for five days in late November. Good location, very close to the sea (some rooms with sea view) and several minutes to bus stop, big parking in front of hotel. Three big supermarkets are nearby (5 minutes walk) plus plenty of restaurants within easy reach (10 minutes walk). Very nice pool with many sunbeds (not really comfortable). Rooms are spacious with good equipment (microwave, fridge, utensils) - enough to have nice, budget holidays with your own cooking. Guests were mixture of Germans, English, Poles, Spanish so it was nice company. The weather was very nice with accurate 20-28 degrees during the day - I wonder how it feels during the hot days as rooms do not have air conditioning or at least I did not notice it. Pool was not heated - they said they start to do it in December. Quite far to the beach - the real one in Dunas Park is around 1 hour walk or 10 minutes by bus. Rooms were cleaned five times a week but the shower device was green (??!!) and we did nor feel the room was really cleaned. We got room near main road so the noise was the problem even if the windows were shut. Free TV programs were minimal (2 English ones) and you have to pay to get better choice. All in all Hesperia Bristol is a good value for money and I would highly recommend it for budget travellers.
The breakfast was lovely and pool area was good The beds were a bit hard and uncomfortable and we had a ground floor apartment with no balcony.
The location is excellent, it is near the coast, the harbour, shops, bars and restaurants as well as the bus station. We were allowed to take our small dog and we were pleasantly surprised by a dog bed, biscuits and dishes provided. The site provides meals and has a snack bar and pool; there seemed plenty of sunbeds (at least in November out of season). No air conditioning. In a ground floor apartment it is not safe to leave the door open all night, so it is was stuffy and hot. No kettle is provided, but there was a coffee maker. The apartment we stayed in is need of upgrading, yet we, like other budget travellers are thankful for cheap accommodation like this near the harbour.
I was given everything I requested in the booking.pool view 10 out 10 Drinks in the bar to expensive so went out every night
localization, pools, price, sunsets, rent a bike, breakfasts on a terrace, view on the sea and lanzarote, quiet,
Belligenheten var glimrende. Meget sentralt i forhold til alt - strand, gode restauranter, den lille gamle bydelen. Tiltross for at vi fikk beskjed om at det kun var rengjøring og skifte av håndklær 5 ganger i uka ble det rengjort og skiftet håndklær hver dag. Vi hadde bestillt en jr.suite og var veldig fornøyd med den. Det eneste vi kunne ha tenkt oss var en dør som skilte av den lille entreen fra soverom/oppholdsrommet fordi det var veldig lytt fra korridoren inn i rommet.
Meget bra bassengområde, hyggelig betjening. sentral beliggenhet. Rolig og avslappet atmosfære. Bedre senger. Altfor harde madrasser.
Fully airconditioned, excellent facilities, great choice of food for breakfast and dinner, very quite central location. Complimentary bus to and from beach.Would highly recommend this hotel.
The air conditioning in the room did not cool the room at all. It was cooler to open the doors. I reported this but to no avail.
Everything. It was extremely enjoyable. The location was perfect. Short walk to all amenities. Staff are very friendly & honest. Food is of the finest quality. Room is home from home. Thoroughly enjoyable. Would recommend to all. Also very child friendly.
location and area is realy ouite. Veiw is great. .The behaiver of the stuff at the lobby was very bad and not nice.
Most pleasent and helpful reception staff. Relaxed athmosphere. Excellent dining room service staff and food selection. One observation was that the foyer area with bar included was too open, suggest more divisional seating areas without full view of entrance doors, when one having drinks. Also recommend a small room dedicated to card tables, this would encourage more players to group with other residents to play cards. Present few tables are included in the large foyer/reception area.
I loved the food there was such a variety each day. It is so close to the beach and the hotel has every facility needed for a relaxing and enjoyable holiday.
The reception staff were so helpfull when we got caught with the ash tried their best to get us home
Very clean, large, well furnished rooms; comfortable beds; wonderful breakfast; helpful staff; free transfer to Dunes two times a day; good location (close to main street, restaurants, bars, shops...) The price :)
The staff were very accomodating, the hotel itself is beautiful, rooms are spacious and of a high standard, the pool area is gorgeous and very relaxing and the breakfast buffet is great. Best hotel I have ever stayed in!
We had a terrific stay it the Blue Bay... We found the staff to be so courteous and helpful, and the food, and in particular the breakfast to be excellent
I had my reservations about this place by the pictures and some of the reviews. When i got there it was amazing the apartment was a sufficient size and the staff were friendly.If you have children it is brilliant there are 4 thomas cook reps and they are brilliant with the children esp Meg and Lee. if you do not keep your sink in the kitchen plugged you will get cockroaches the best way to avoid them is by keeping the plug in.
We all liked it. Clean, comfortable and beautiful. no
The one thing was it was very close to the main centre The apartment was very hot all the time, as there was no aircon the bathroom was not in great shape was glad to be going home at the end of the week. there is alot more i could say won't recommend it to anyone. It did put a dampner on our holiday
very good value for money, basic but clean and pretty comfortable apartments, helpfl staff, good location not that far from the town center.
I found the staff in the Pizzeria, Boulevard and Pool bars very friendly and excellent at there job. reception staff need more training to be a bit more helpful and friendly
Nice apartment, enough space for two persons, and very collaborative personnel. Everything but the room is paid, and expensive. Ping pong, tennis court, TV...
The receptionists were friendly and competent they lost my pyjama!!!
sun bathing and and relaxing by the pool mainly, sitting on the balcony overlooking the pool activitiy
Poor, ageing apartments. Could do with a overhaul, windows didnt lock, rickety sliding doors. Toilet, didnt flush when we arrived, so I fixed it as there wasnt maintenance available. Not cleaned very well, and was very hot without aircon.
Insufficient hot water for showers. For a 2 bedroom apartment more seating in common area would have been good.
Friedly staff, good pool, peacefull and nice garden, cleaning, good beds and kitchen If you are unlucky making your reservation you can have apartment which bedroom is beside the street. The noice of the the cars is terrible. It was rain in one day and we got inside water from the roof and doors. Friendly staff used towels. At the same evening the water line was out of order any hours. The possibility to watch the TV should include rooms price without extra fee.
Its close to all the amenities The fact that if you need to check out after midnight or before 8:00am you can't,
good food,spacious room, receptionists very helpful conditionary air did not work.no elevator.no internet connection available.
a very quiet and relaxing hotel to stay in, it catered for all our needs after a hectic year of work ,lovely pool and garden area to relax in and will return for a other stay very shortly nothing dont change anything
Room was a little bit smaller then expected, everything was clean, located in the city center around all entertainments. Good food for breakfast. Pool area and equipment was a little bit old and not clean
very little A lot. Air conditioning practically non existant. No room service after 3.oo pm. No Lift. No help with luggage. Not 4 star.
Hard to sleep at night due to air conditioning not working. Just re-cycled air. A lot of hotels dont have the outside compressors running due to expence. I chose that hotel because I didnt read any reviews stating this. It should also be noted that all the rooms are the same size, a quadruple room just has a extra put you up bed in it.
the location was top class, the staff were very helpful and friendly and the accommodation and food were very good. nothing of note
Lovely hotel, staff were great and the location was superb for local eating. No
it was clean and close to all the fun of shopping and the beach yes - it was very hot and could not get the air to work. there should at least be a fan.
We Booked Bed & Breakfast in Hotel. There was a great Variety of food available every morning with very pleasant staff on site to help. The Rooms were nice and Comfortable which were Cleaned every day and Towels replaced also if requested. One Minor Problem was couldnt get the fridge in our room to work and requested Maintenance Staff to fix it. The Repair Job was Logged by Reception Staff a few times but unfortunatly Fridge never worked up to time we checked out.
Good value for money hotel. Stayed as Half board and I was happy with the quality and the variety of the food offered. good prices for drinks (1.5 euro for Refreshements - 2 Euros for beer - glass of wine) Should add more sunbeds by the pool as all of them were taken early in the morning by guests towels..
The hotel is situated in a quiet part of town within easy walking distance of both the beach and town (20 minutes - each). The staff were really helpful. Andreas - the restaurant manager went out of his way to offer alternative food on the few occasions we ate in the dining room in the evening. We do not eat meat or shellfish and he arranged for freshly grilled fish for us which was beautifully presented.The hotel and the pool area was very clean and the rooms are a good size. Our room overlooked the pool and had the sun all day long so we could even sit on our balcony and soak up the sun. On a couple of occasions there was a problem with the hot water, which was quickly sorted out.
It is a nice, cosy and rather small Hotel. Staff was friendly, breakfast was good (continental with combination of English breakfast). The location is a bit outside main city centre (15 min walking), but that does not change overall very good impression of the Hotel. For people with smaller children and without a rented car it may be better to use hotel in the city centre, though not necessary if you like walking. Swimming pool, for those who will not enjoy excellent sand beaches, is rather small.
very clean room,helpful staff,animations,pool bar,good value.overall very nice hotel no wifi in hotel.food not that good.better go for steak to town.distance from beach
Location great,food great,enough sunbeds,perfect weather..what more do you need ?
we really appreciate good food, nice pool and quite place tv and hairdryer were not free. ping pong and tennis equipment very old and almost broken. entertainment just for english people.
Lots of privacy, very clean. The Villa was situauted at just a couple of kilometers of Corralejo. A nice little town with lots of shops and restaurants. The restaurant give you excellent value for money. Hiring a car turned out to be a good choice. The Island is compact and with a car you can easily travel around. We saw the whole island in 4 days. The Villa has a pool, but this is not heated. So during our stay in december definitly to cold for a swim. The staff told me they were thinking about heating the pool in the future.
Excellent location for north end of the island. The Villas Del Sol are very peaceful and staff are very accomodating. A good upgrade would be either air conditioning or at the least ceiling fans, as it did get very hot at night time in August
exccellent treatment by the staffs nothing
loacation to center of resort. Poor basic apartments,No kettel toaster or microwave supplied.Bed un -.comfortable
easy walk to old town and dunes, quite fine for a budget traveller no airconditioning, hotel needs general renovation
Happy helpful staff ants
the location to the centre i did not like the ants that we had to face upon our first night at the apartments, we rang down to reception and they sent us up ant spray which did the job but the smell in our apartment for the week was awful. we had no hot water for the first 2 nights and had to complain 4 times before they delt with the problem. all round i would not reccommend the club las olas.