The hotel was in a good location. The Bell staff was exceptional Check in was a breeze. Rooms were clean but a bit older. Older small bathroom A/C that made loud noises randomly. This is not a modern hotel...but that's not all bad.
The hotel is dated and worn out. The rooms are small and very old. The bathroom is only large enough for one person and the plumbing is ancient. The hotel is overpriced for what you get. The manager was not at all accommodating when we didn't get the type of room we booked. I would never stay at this hotel again.
Very good location, but so much to see we walked almost 10 miles in one day. Didn't have enough time to see everything we wanted. I guess that means another trip.
The location was great I was given a smoking room and did not know until I got there. I was also charged MORE than the standard rate.
Very cordial staff.
Excellent location for visiting Charleston and best price we could find in town. When we got to the room the ac/heat did not work. They quickly fixed it but then the bed broke.
Had a great day. Hotel is beautiful and in the perfect location. We walked to the visitors center and downtown. The staff was very friendly and helpful. The pillows were too soft and lumpy. Need firm pillows.
The staff was very friendly and the breakfast was probably the best hotel breakfast I've ever had. The location was fantastic and the building itself was really beautiful. Our room was really quite disappointing. There were no windows and it was constantly damp, no matter how high the ac was cranked. It did smell really musty, like a basement. The room was really run down, too. Paint and wallpaper peeling in the bathroom, beat up furniture. It was ok. But for the money we expected a "nice" hotel.