Cartagena Hoteller i nærheten av Alcaldía de Cartagena

Fordeler: First Class service! I unfortunately forgot some clothes when I checked out. But Rudi and the amazing butler service was able to mail my belongings to me all the way to Medellin. Thank you so much!. This property is top notch!!

Fordeler: Beautiful, excellent service. Detail oriented. Great location

Ulemper: First room given was not what was expected

Fordeler: The Santa Clara is exceptional in every sense. The decor, the service, quality of the food, everything is always on point.

Ulemper: The facilities were being renovated - lots of noise

Fordeler: Wonderful and picturesque setting - the central courtyard might be the most beautiful setting that I've ever seen in a hotel... The pool was excellent and very large, with a good selection of surrounding tables and sun loungers for relaxing. The bed was also very comfortable and we enjoyed having a balcony included in our room.

Ulemper: Lights in the room could have been better

Fordeler: Fin beliggenhet, vakker takterrasse, god service.

Ulemper: De ansatte på hotellet ønsket å belaste skatter allerede betalt over Internett.

Fordeler: location, Rooftop , terrace area has the most beautiful view of the entire city. I can say it was the best view out of all terrace bars I visited. Amazing

Fordeler: Great views and the staff was amazing

Ulemper: The roof had a water leak that should have been taken care in advance

Fordeler: Terrace and food is very nice. Different options for breakfast and welcome for suggestions as menu was not too tasty but service is great!

Fordeler: We loved everything from our arrival until our departure everything was amazing. Dyllies from front desk helped us with everything we needed. She got us a reservation for a sunset cruise which was amazing. The pool staff was also very attentive always with a smile ready to serve. Our hotel room was very beautiful and clean best view and realy romantic. The food was very good as well, from breakfast to dinner.

Ulemper: Everything was amazing

Fordeler: Amazing stay- the staff there is outstanding. They are doing an amazing job! The location, the food - it was great!

Ulemper: Just a little thing: No door at the toilet - I know it‘s kind of modern, but well, I like it more traditional at that point.

Fordeler: Friendly helpful staff, clean lovely facilities, amazing food

Ulemper: Missing basic coordination. Facilities such as pool and restaurant weren’t available half the stay because of constant private functions, so worth checking before booking, and stay somewhere else. Rooms far from soundproof, making sleep impossible (again see private functions). Toiletries never restocked over four day period, requests for room service menu took hours to deliver. Just be prepared to make everything happen for yourself or you may be frustrated. As for the chavs, not much you can do to mitigate that risk in Cartagena!

Fordeler: the best of breakfast is fruit. I think the hotel is excellent , but the kitchen is slow and not excellent.

Ulemper: the kitchen coordination, I think you will improve with a very good management

Fordeler: The location was wonderful. Staff is friendly

Ulemper: Nothing

Fordeler: It was clean, very well taken care of, and quiet. The area was awesome...lots going on as soon as you walk outside. Cafe Havana a couple of blocks down to dance and drink. I enjoyed the arepa spot nearby where everybody eats on the sidewalk. I need to work harder to find an excellent restaurant in the area and an excellent cafe...I kept walking to the walled city for those (lots to choose from). It's nice to have a small, fun area outside without as much of the aggressive sales of the walled city (you get tired of saying no to people selling hats, bracelets, water and beer much faster in the walled city).

Ulemper: I was working from abroad while there, but the wifi was pretty bad. It was best for me in the lobby, but still was spotty and it barely reached my room. Bad wifi is a dealbreaker in my particular case. The rooftop area was nice, although the view wasn't great. I was excited when I heard there was a pool but it was just a kids pool. Nobody was there when I went, but it was pretty hot so I guess it makes sense. It would be nice to make it more comfortable when the sun is pounding down and have bartender with cocktails and fresh juices that you can order. I hope it's not always so quiet up there.

Fordeler: Good location, quiet, super clean, the employees were very helpful. The breakfast is not outstanding, it has the basic food, but with quality.

Ulemper: Our TV did not work at all during the whole stay (5 nights), there is a natural window in the apartments roof on the second floor (most expensive) that we cannot close...So, at 6AM the room was completely bright, and we had difficulty to sleep after that.

Fordeler: Spotlessly clean, very professional and helpful staff (especially Mr Benjamin Maza at the reception), very good location, very good price/quality relation.

Fordeler: Wonderful boutique hotel that exceeded our expectations. Within walking distance to the historic centre. The staff were all incredibly pleasant and helpful (special shout out to Alfonso at breakfast). Clean, spacious rooms. The welcoming drinks at check in were a nice unexpected touch.

Ulemper: The room description had indicated there was a tea/coffee maker in the room. This was not the case.

Fordeler: Everything. Great location, rooftop pool, free cycles and air conditioning all around. Felt very special and treated like we were royalty.

Ulemper: WiFi a bit hit and miss but didn’t need it as Getsemani is so much fun, so get out and see Cartegena!

Fordeler: Location is excellent, in the heart of gentrified Getsemani. Very stylish, great courtyard. Comfy rooftop with shallow pool to cool off.

Ulemper: Room window was quite small.

Fordeler: We liked the location - very central for bars and restaurants. We are at the Indonesian round the corner. Very good. The pool was lovely. The rooms were very spacious and comfortable. The service was good and the breakfast tasty.

Ulemper: Nothing - it was very good.

Fordeler: The location

Ulemper: At 8:00 am, I didn’t take a shower because there was absolutely NO hot water. I went downstairs to have breakfast and barely touched the ice cold scrambled eggs. Actually, I only ate the papaya. Then, I went back to my room and endured ropes incessantly banging on my windows while men were working on the building for about an hour. When I asked for a room change (in perfect Spanish), I got attitude. I had to pitch a fit at the reception desk to get a refund for the remaining days I had paid for. Stay at the Holiday Inn Express a few blocks away. The Hampton is another good option. I have stayed at both places.

Fordeler: Utsikt og basseng. Stabil og rask internettlinje.

Ulemper: Frokosten var skuffende til tross for god service der

Fordeler: Sea view

Ulemper: Location

Fordeler: Likte variasjonen i frokostbuffen

Ulemper: Jeg overnattet i 14 dager på Estelar. Jeg ønsker å gi positiv og konstruktiv tilbakemelding for at dere skal kunne bli enda bedre på det dere allerede gjør. Jeg forventet at personalet skulle være mer service innstilt, og flinkere til å utøve god service. Dette gjelder personalet under frokosten. Servicen og personalet ellers på hotellet var flinke til å gi riktig god service. Personalet i frokostsalen var vennlige og hyggelige. Personalet under frokosten burde bli flinkere til å holde øye med matvarer det går tomt for underveis i frokosten. Opplevde flere ganger at det var tomt for noe av utvalget, selv om det var en stund til frokosten stengte. Når noe av matutvalget/produkter er mer populært enn andre, bør personalet passe på å holde øye med disse produktene som f.eks Arequipe. De bør være mer i forkant for å hindre at gjestene må vente eller ikke få spist det de ønsker å spise av frokost utvalget. Det var flere tilfeller jeg måtte vente lenge på påfyll av mat/utvalg (opptil 20mi). Det er synd å måtte vente så lenge når man vil nyte frokosten og komme i gang med dagen. Personalet bør være erfarne og ha en rutine på å se når nye gjester ankommer frokostsalen. Da får gjestene kaffe til frokosten.

Fordeler: great location, opposite from beaches, next to new shopping mall.

Fordeler: The sky bar

Ulemper: The food

Fordeler: Location near the beach and their pool.

Ulemper: N/A

Fordeler: Room was clean with an amazing ocean view. The room looked modern and was very spacious, and it was soundproof. Also, the hotel had a Turkish sauna which I loved.

Ulemper: The cleaning lady went through my personal belongings in the closet and money was stolen. Staff is not very friendly and sometimes were rude.

Fordeler: Location is perfect, boutique hotel with a beautiful little pool with a magnificent view. Staff is going over and beyond expectations.

Ulemper: Nothing

Ulemper: No room service nor restaurant, different than breakfast and small fried biscuits

Fordeler: Arquitecture, location, admosphere

Ulemper: Nothing

Fordeler: The staff was always excellent

Fordeler: We loved our stay here for Valentine’s Day. It was the perfect location. Next to some great restaurants and night life. I highly recommend. This is more of a couples hotel. They only have 5 rooms, which isn’t a bad thing. I enjoyed the exclusivity. Service was amazingly accommodating.

Ulemper: Nothing. Everything was good.

Fordeler: Flott frokost, fantastisk beliggenhet. De ansatte var veldig hjelpsomme og imøtekommende. Nydelig pool-område og pool-bar. Rommene var flotte.

Fordeler: We were travelling as a group and had to rooms and we had a completely different experience. One side found the staff helpful and willing to accommodate while the other side was sometimes ignored. One room was great (although they are not very big, specially with a baby) clan and everything worked. While the other one got a room where the bathroom door was missing a handle and a lot of the lights were not working, only after various complains and requests they were changed to another room.

Ulemper: The inconsistency on the service, should be the same for everyone.

Fordeler: Great breakfast. Good wifi

Ulemper: Small room, no view at all. Bad telephone signal on inside of the building.

Fordeler: The hotel is in a great location. Not to far from the walled city with good restaurants in walking distance and a great steakhouse on property. It is safe to walk to and from the hotel at all hours. We walked home from the walled city after 3am most nights and it was totally safe. Hotel is beautiful and clean. Staff is very friendly and accommodating. Pool has an incredible view.

Ulemper: I wish I could have stayed longer.

Fordeler: The property is very clean and simple. Beautiful rooftop pool and dining area looking over the ocean. Very conveniently located. Getsamani is beautiful and so fun to walk around in.

Ulemper: Nothing -

Fordeler: The breakfast provided every morning had a different variety of foods available. Walking in from the high humidity into the coolness of the building was the best part of our day!! The location was a short walk from everything we wanted to see and do.

Ulemper: There was a two-hour period where we did not have water. Unfortunately this came right after we left the pool and we were headed to a late lunch. We could not shower or use the restroom

Ulemper: There is no desk in the room and not even a chair -- this is the first time I see that in a hotel of this standard. The rooms are clean but the common areas of the hotel are tiny and tend to be messy.