Hoteller i Hanoi

Fordeler: We stayed here only for 1 night but we would wanted to stay longer. The Staff was incredible. We arrived late (2am) and since they could not give us a proper welcome they gave us a room upgrade and next morning even gave us a beautiful present which we brought with us to USA. We were moving to another hotel which we had previously booked and they helped us to go there to the point that someone came with us in the taxi to help us with the luggage. They offered tea, cookies and spent time with us telling us about all the options of things to do in Hanoi. The staff of this place is one of the best I have ever seen in my more than 40 countries visited. Really, the quality of this staff is just amazing!

Fordeler: Wonderful location marvellous staff

Fordeler: staff were really friendly and helpful - thanks for the tips on where to go!

Fordeler: Fantastic stay and super staff

Fordeler: The Staff were exceptional and would bend over backwards to accommodate any requests. From the moment you arrive and are given a cup of Welcome tea you are looked after. We did several trips away from Hanoi and on our transit back through the city were welcomed back to store our bag, take a shower and await the next transfer. They organised Staff to accompany us to the train station on 2 occasions to make sure we found our way onto the correct train and carriage. They were exceptional. I would not hesitate to stay here again and will recommend this Hotel to friends and family in the future. We also did the half day cookery course in the hotel and it was an educational and fun experience. 11 out of 10 for this Hotel

Ulemper: There is nothing we dislike about our stay or the service we received from this Hotel and its staff.

Fordeler: Meget god frokost. Usedvanlig hyggelige ansatte ved hotellet. Hotellet levde opp til navnet sitt. Marvellous.

Fordeler: Service was impeccable and attentive, and the location right in the heart of the Old Quarter. Breakfast was also excellent, very tasty with a good mix of buffet style and a la carte dishes (such as pho). Reception asked the bellhop to show us a place to exchange money, which was really nice of them to do.

Ulemper: The rooms were a little dark and on the smaller side, but had everything in it.

Fordeler: Fantastisk hyggelig personale.

Fordeler: The staff was very accommodating and friendly.

Ulemper: Great service

Fordeler: The staff here were absolutely spectacular, they went out of there way to ensure our stay in Hanoi was an amazing one! Consistently they helped without asking, even so far as to escort us to the train station to make sure our tickets for an overnight train had arrived and everything was in order.

Fordeler: In a great location the staff were very helpful with booking our onward travel to Cat Ba Island. Would recommend others to stay there.

Fordeler: Very friendly staff. Good location and good choice of breakfast foods.

Fordeler: How they received us,the service was excellent loved the restaurant the breakfast simple but very good.

Ulemper: Nothing everything was perfect

Fordeler: I stayed in the room without a window. Actually, it does have a tiny window at the top of the wall. It's a nice, quiet room with warm lighting and -I think- the softest bed I had in Vietnam :) The room and bathroom are very clean and comfortable. There are complimentary drinks (I really like that the waterbottles are reusable and made of glass) and toiletry products (so extensive that you don't even need to unpack your toilet bag). The service/staff is excellent, and so kind. They are very eager to improve anything to better suit the guest's needs. The breakfast is elaborate and very tasty, with lots of fresh items. I would definitely recommend to anyone and would stay again.

Ulemper: Everything was fine!

Fordeler: Everything was excellent! Was greet by a very warm welcome (ginger drink and plum dried fruit) , the receptionist was very welcome and helpful. All in all, very recommended place to stay! ❤

Ulemper: Nothing

Fordeler: My criteria for choosing a hotel in Hanoi were (1) that it be situated in the Old Quarter so we could walk to all the sights and (2) that the room have a view so if family members wanted to stay put and just relax (due to jet lag), there was something interesting to look at from the room! We chose the two bedroom penthouse suite with a terrace. The accommodation was very comfortable. The terrace enabled us to escape the hectic streets but feel part of city life. The staff were extremely helpful. There was a complimentary bar fridge and snacks (which were replenished every day), fruit basket and laundry service. We had a five star experience at this hotel and I cannot recommend it more highly.

Ulemper: Just a recommendation - a few hooks to hang towels and the complimentary dressing gowns.

Fordeler: The Breakfast is really good we liked the pho and egg benedict. Beds comfortable and Service excellent!

Fordeler: The stuff go way and behind to help and meet your needs and everything with a huge smile and respect. Start with the welcoming tea , and end with waving goodbye till the taxi leave the street. Good breakfast with verity of options also for western guests. Very eager to help, very impressed from their kindness. Made our stay in Hanoi very pleasant . Recommend this hotel to everyone. Will come again

Ulemper: Room is big, very clean, great location, awesome stuff

Fordeler: This hotel is in a very central location in the old quarter and not far from the French quarter. My room was lovely and quiet. The staff are outstanding in terms of service and thoughtfulness and ready to assist with any need.

Ulemper: Nothing to dislike

Fordeler: Hotel located in the center of Old Quarter. Very close to all attractions.

Fordeler: We stayed 3 nights at this wonderful place. The Staff is very attentive, pro-active end super polite. The rooms are spacious and the beds are just good, not to soft and not to had. Breakfast is sufficient with choices of eggs, toast, cheese, fresh fruits, home made yogurt and Some more local foods. Can only advice everybody to stay at this place.

Ulemper: -

Fordeler: rooftop bar

Fordeler: Gave us our well before check in time. Good welcome. Stored our luggage while we went on halong bay cruise. Let us remain in our room for one hour longer at check out. Gave us a snack box when we left for the airport. Friendly and obliging staff.

Ulemper: Poor view of adjacent buildings. Would have a walk in shower in the second room booked.

Fordeler: Everything was absolutely amazing! Great staff! Excellent hospitality. Definitely coming back!

Fordeler: One of the nicest hotels I've stayed in. Food was amazing, all staff were brilliant and very friendly, the room was very modern and clean, worth every penny. Would definitely stay here again.

Ulemper: We should have stayed in this hotel for longer.

Fordeler: An amazing boutique hotel with excellent staff, rooms, rooftop bar & breakfast. Great location too.

Ulemper: It was absolutely fab. Can’t fault it.

Fordeler: Well situated, clean and elegant

Fordeler: The staff were very helpful, especially Tien Nguyen. She’s the star of the hotel. Good service and help us to arrange our daily tour, very professional.

Ulemper: Great location, walking distance to old quarter

Fordeler: friendly and accommodating staffs. excellent service. convenient location.

Ulemper: wifi internet at the lower floors were slow and erratic. when we were transferred to the upper floors, wifi internet was excellent.

Fordeler: Excellent staff. Great breakfast. Good coffee

Ulemper: Gym is very small

Fordeler: Awesome hotel! Greeted by the bellboys and concierge and welcomed with tea and fresh fruit. Good location with everything in walking distance. The room is great and was recently renovated with a rain shower head in which I could easily stay in for an hour. Breakfast is great that ranges from pho, sushi, yogurt to your choice of eggs. Hotel has a nice rooftop bar that overlooks the city. Massage services are good just make sure to make a reservation early. Laundry services are excellent too, comes delivered to your room folded and packaged. Ling is great and was coordinated our tour to Ninh Binh with our excellent tour guide Alex. She also made our cruise to Ha Long Bay effortless and smooth. Definitely recommended as you will not regret staying at this hotel.

Ulemper: An elevator connecting to the top floor avoiding the narrow stairwell up one flight.

Fordeler: Clean , attention to detail. Highly committed staff

Ulemper: Nothing

Fordeler: The room and restaurant were top notch but what made La Siesta stands out was its staff. We had trouble with a tour booking (separate from the hotel) and they helped us call repeatedly to negotiate pick up times and payment. They took care of our luggage in switching to a different hotel after the tour too. It made travel easy and they treated us like family. Had we known, we would never have changed our hotel when we're came back to hanoi. Hands down, would recommend as a first pick.

Ulemper: Nothing, and I'm picky!

Fordeler: This is a beautiful, clean hotel in a great location in Hanoi old town. All the staff were so friendly and helpful and the tour desk had some great tours available for reasonable prices. The spa was also excellent.

Fordeler: very good location in the centre, but in not touristic area. helpful staff. they do take care about the clients. good breakfast with wide choice - meats, drinks, salads, hot dishes and various fruits.

Ulemper: additional 2% at final payment by credit card

Fordeler: Staff were helpful and friendly, particularly Hunh in the dining area. They spoke English well and were helpful in arranging taxis and airport transportation. The buffet breakfast was excellent with numerous Vietnamese and Western options. Dinner was also good. It is 15 to 20 minutes taxi or about 30-40 minute walk from almost all major tourist attractions. It is in Old Hanoi. There is a reasonable exercise room which I did not find time to use and a spa which I also did not visit.

Fordeler: My husband and I spent 3 nights at this hotel on January 2020 before going on a cruise to Bai Tu Long Bay. Hotel is few blocks away from the weekend market and 10 minutes to the lake. Hotel is clean, with good breakfast. Kate the manager helped us book our 3 day / 2 nights cruise with Swan cruises (Excellent recommendation Kate

Ulemper: SPA We went for a 90 minutes aromatherapy massage at this Spa during our 3 day stay at the hotel. We read the 20 comments on Trip Advisory at the time of booking and decided to try it because it was convenient since we were staying at the hotel. Upon our arrival we were taken to the second floor were they gave us some used Nike shorts for the massage (not disposable as you were expect at a spa with these prices ) Alice the manager asked us what type of pressure we wanted and translated to the masseuse (They gave us the registration form at the end of the massage; not at the beginning) . They never offered us a tea or water at the end of the massage as they do in other Spa’s in Hanoi for this price. Long story short, the massage was poor quality and it felt more like light touch. The two masseuses we had were not trained properly to give a decent massage and the entire experience was not relaxing. Save your money and time and go to another Spa in Hanoi. (They charge 10% service fee and 5 % staff fee that does not even go to the masseuse) Only spa we saw in Hanoi with these strange fees. At the end of the massage we told Alice about our experience but she was more concerned about us giving her 5 stars on Trip Advisor then listen to our feedback. We went to two other Spas in the area and had wonderful massages and experience.

Fordeler: Nice folks and friendly staff. Decently appointed rooms, good location and good enough breakfast

Ulemper: It’s at best a three starish product. I had a balcony room but view was not good. But as it is located right in the old quarter this is expected.

Fordeler: The staff was exceptionally kind and caring. The hotel is close to the centre but away from the noise of touristic area. Everything was perfect!

Fordeler: Good room, clean, good staff, location is good

Ulemper: not in this price

Fordeler: Staff , friendly , professional , helpful

Fordeler: Staff professional and attentive

Ulemper: Nothing really

Fordeler: Justin in particular was very helpful. He ordered us a car to take a trip and help check in and print noarding passes for flights. Upon arrival we were given the run down of things to do and trips to take but then we were left to decide with no pushyness to sign up to any trips

Fordeler: The hotel was within walking distance of the Old Town which was great for getting around. It was clean and the food in the restaurant was fresh, tasty and plentiful.

Ulemper: Our room was windowless which we didn’t realize until we had unpacked, would have preferred to see out. Wine was expensive too for the quality of it, I’m sure they would sell more if it was cheaper.

Fordeler: Beautifully curated property. The staff were charming and looked like they were all sourced from boy bands or modelling agencies. The restaurant was amazing, the manager attentive and helpful. My partner is a vegetarian and is miserable in most hotels. Not here. The food was world class. The breakfast was of the highest quality and variety I've come across.

Ulemper: Nothing. It was 5 star and compared better than most 5 stars I have stayed in. I've never rated a place a 10 before. One suggestion might be to check with guests if they need anything explained rather than explaining everything. Sometimes you just want to check in quickly and crash. That is absolutely not a criticism, we really appreciated the attention to making sure we were comfortable but we know the small fridge is a minibar.

Fordeler: Enormous comfy bed, lovely room, great breakfast, really good location and felt like an oasis of calm from the busy streets. The staff were excellent - they were texting us with recommendations and tips and they covered our bed in rose petals and brought up a cake as it was my birthday.

Ulemper: Nothing

Fordeler: The service they give us impeccable! We had a noisy room and they changed it for us and we got an upgrade . Everyday they ask you how you are doing and what they can do for you. They even came down the street to wave us goodbye when we took the car to the next location .

Ulemper: Be careful with the room on the top floor as you can be next to the engine room from the elevator .

Fordeler: We loved everything. Staff, room, breakfast, location! A real treat. Thanks so much!

Fordeler: the location, the bed and the shower

Ulemper: the poor housekeeping and the family that apparently lives above my assigned room with a dog that runs around and scratches on my ceiling at all hours. not relaxing at all.

Fordeler: Very warm and helpful hospitality. Room is cozy and trendy. Food is excellent. The morning breakfast changes from day to day, so you won’t always have the same food. The tour quality is good as well. They understand what you need and make the best recommendation. Best choice staying in Hanoi.

Fordeler: Good location, great beds, good breakfast. Excellent attention.

Fordeler: Location

Ulemper: N/A

Fordeler: Ble velg godt mottat når vi kom, ble servert frukt og en drink, rommet var stort og flott, sengen veldig god, frokosten smakte fortreffelig. hadde sen avreise fra Hanoi fikk ha rommet til vi skulle reise uten ekstra kostnad. Om vi skal tilbake til Hanoi skal vi bo her igjen.

Ulemper: Har ikke noe å utsette på noe.

Fordeler: -staff very polite and helpful -Location -a la cart extra breakfast is offered

Ulemper: -Housekeeping service starts at 9o clock in the morning. -No breakfast refill -Wi-Fi is very slow, specially in the evening

Fordeler: Beautiful suite, great balcony, flower petals on the bed,

Ulemper: Although this is a very romantic boutique hotel in a great location, the staff rather creepily hovered over my girlfriend and I during breakfast, and their map incorrectly states that the Ho Chi Minh museum is open until 11:30 when we found out that the museum and mausoleum actually close at 11:00am. Despite this, three members of the staff helped us into a cab to go to the museum at 10:50am anyway, so we were disappointed that it was closed when we got there. Also one of the staff members told us to go to Westlake instead of Hoan Kiem Lake, but Hoan Kiem is way better and Westlake is desolate and miserable this time of year while Hoan Kiem is beautiful and lively for tourists. Also, the same staff member didn't understand when I tried to explain to him that we had already booked a cruise to HaLong Bay and instead kept trying to sell us another one. Also the air conditioner in our suite worked, but we needed to put it on the lowest setting of 16 degrees Celsius and wait about 30 minutes for it to start working effectively. I would definitely recommend that they add extra steps for getting in and out of the complicated shower/light up jacuzzi tub, add some kind of shower curtain to limit splashing in the bathroom, and provide a better explanation of how to use the tub at check in, and that give guests more room/space, and privacy to relax at breakfast time.

Fordeler: It was a walking distance from the night life which was pretty awesome. We enjoyed staying there the room was clean and well kept. We enjoyed the look of them room.

Fordeler: Everything you would expect for the price, in a good way. Staff were particularly great.

Ulemper: The deluxe room for 3 people was slightly damp, although it was raining the whole time.

Fordeler: Location is fantastic, the hotel its self is lovely, the breakfast was very very goo too. The room was very nice, the bed extremely comfortable & it had a nice large bathroom. All was lovely & clean & the staff were very helpful. The Hotel is bang in the middle of the old quarter which is a sheer joy to wonder round during the day & loads of places for a meal & drink at night. Would be very happy to stay here again......... Tip ...... When we come back we would choose to take a day (or an overnight stay its 2-3 hours away) to Ha Long Bay as we did not think there was very much to see in Ha Long town its self & would much prefer to stay longer in Hanoi.

Ulemper: All was good.... no bad points, everything was as we wanted & the staff were most helpful.

Fordeler: The room, location and the staff were brilliant! Sad we stayed there for only one night. Highly recommended! Thank you!

Ulemper: Everything was great!

Fordeler: The staff are nice. We love the location and quiet room

Fordeler: Rooms clean and comfortable. In a very good location in the old quarter. Only stayed a night so didn’t get to experience much in terms of facilities/breakfast etc.

Fordeler: We were delighted with this boutique hotel in the Old Quarter. It is well located and walking distance to many sights, and is in a vibrant and active street. The room and facilities were great - we could find no fault. The staff were extremely helpful, always happy to recommend and provide advice. We would absolutely recommend this little gem of a hotel.

Fordeler: Purchased at a discount, the hotel is a good value in terms of room size, cleanliness, and location.

Ulemper: The suite jacuzzi bathtub is a slapped together accident waiting to happen, especially with a toddler. Incredibly impractical as a shower. A separate shower would solve the problem, or a simplified bathtub and shower combination like those found in the smaller rooms. Breakfast was basic and simple.

Fordeler: The staff were outstanding very good job

Fordeler: JW Marriott is a fantastic hotel. even that we stay only one night, everthing was more then perfect. We came at 13:00 pm, they immediatly take the bags to the room and they were very kind and show us everything. The room was clean, big and very fancy. Also, the breakfast was incredible and we had so many options to choose and eat (we don't eat everything) Thank you JW, it was so great and we would highly recommend for everyone we meet who will arrive to Hanoi

Fordeler: Nice stay, but the location is not very nice. More like a business hotel. But very comfortable and luxurious

Fordeler: We traveled in Vietnam for almost 2 weeks,this hotel is the best one we stayed.

Fordeler: Staff are very friendly and attend to your needs immediately, great breakfast, clean room and toilet, comfortable bed, tour desk assistance are very good

Ulemper: None

Fordeler: The breakfast is amazing everything in general is worth the price paid

Ulemper: The hotel still uses plastic amenities

Fordeler: Comfortable room in a quite zone of the busy Hanoi

Ulemper: Location is far from main attractions but you can sleep in a tranquil zone of busy hanoi

Fordeler: The staff at the airport pickup was very friendly. It was very quickly to recognise him when he was standing outside of the terminal although he wasn’t holding the electric board as mentioned in the email.

Ulemper: The tissue went empty very quickly. The lighting wasn’t very easy to control in the bathroom when we intended to fall asleep. The location wasn’t very convenient either, not to mention the lunar new year holiday. The costs of hotel are very disappointing.

Fordeler: Just loved the fact that after 4 days away we came back to another superb welcome and were welcomed by name, all 6 of us, like long lost friends.

Ulemper: Nothing

Fordeler: I loved the politeness, enthusiasm and out of the way helpfulness of the fantastic staff. We were made to feel so welcome. Rooms are a good size with a nice breakfast. Top floor rooms (7th floor) have interesting views.

Ulemper: Very little at all to fault

Fordeler: The staff was very friendly and super helpfull! We felt really at home here. Also the Spa downstairs is really good: we took the Vietnamese Massage (twice) and we enjoyed very much. Location is perfect: in the center of the old quarter. We would definitely recommend this hotel!

Ulemper: We were a bit unlucky that there was some reconstruction in the building next to our room. They started at 5.00/6.00 am....

Fordeler: helpful staff, cleanliness, good breakfast, free afternoon coffee

Ulemper: small storage space in cabinet

Fordeler: Quiet hotel in nice Street

Ulemper: Unfortunately renovation work was executed just outside the hotel which caused noise (after 9am though).

Fordeler: Service by really warm and helpful staff. One could sense they went out of their way to help and worked well as a team. Like a family. I really liked the location. 10mins walk with google all over the french quarter and yet not swamped with tour groups. Felt like we were very near to the Hanoi people rather than just tourists.

Ulemper: Better if handicapped friendly with lifts, ramps. But this appears to be a shortcoming of the area, not the hotel.

Fordeler: Staff were unbelievably helpful and attentive to our wants and needs. Hotel has great location close to everything that we wanted to see and do.

Fordeler: Proximity to all places of interest, friendly staff, clean rooms, lovely comfortable beds.

Ulemper: Paying more for a balcony room is not worth it as it’s too small to sit on so there are no chairs. Premier room is better value.

Fordeler: Walking distance to attractions and very clean with friendly staff.

Ulemper: Noisy rooms at front so request a room at the rear of the hotel.

Fordeler: We loved this hotel; great location, comfortable rooms, excellent staff. But in our corner room we heard chairs scraping, voices, and noise above us continuing throughout the night. We were told it was coming from a break room for the staff. Our daughters in an adjacent room heard nothing. I would stay here again but not in this room.

Fordeler: The staff went above and beyond to make our stay comfortable and extra enjoyable. The breakfast has a really great a la cart selection in addition to their buffet. The room was comfortable and the location was amazing. It is within walking distance of a lot of great old quarter locations. Highly recommend this hotel.

Ulemper: That we couldn’t stay longer.

Fordeler: Veldig koselig restaurant og fin beliggenhet. Det rommet vi fikk var helt stille- til tross for at vi ligger midt i en hektisk del av byen.

Fordeler: Really recommend to stay here. The location is in the centre of Old Quarter so you literally can walk to everywhere. Many streetfood stalls until nigt, close to convenience store. The staff was really kind and always ensuring that we got what we need. Breakfast also nice.

Fordeler: Thanks a lot for your best service for us. We really satisfied for choosing and staying in O'gallery Premier Hotel. All crews are so kind and professional. Especially respect our suggestion and pursuing excellence. We are impressed and thank you again for transit the luggaes. As to the airport transit, we have booked in advance with local travel agency. We are sorry to reply you no need on this good extra service. So nice you are, we are happy and enjoy here anyway. Thank you.

Fordeler: We found the staff to be amazing - friendly, helpful and efficient. They made me feel like family. The breakfast was good and the room overlooking the street was large, comfortable and tastefully decorated with a European touch. The restaurant had very good Vietnamese food.

Ulemper: Our first room was small and had no outside looking windows. Nothing can be done about this because of the nature of Hanoi buildings. I suggest a room with a window looking out on street or back. The bathroom had a cheap tub with shower. The tub was not installed properly so it is difficult to not get lots of water on the floor.

Fordeler: Nice breakfast. Had dinner at the restaurant too and it was surprisingly good.

Ulemper: More lighting in the bathroom.

Fordeler: God informasjon da vi kom, alltid hjelpsomme med råd om Hanoi. Hjelp med å gjøre ventetid før sen flyavgang enklere, blant annet med oppbevaring av bagasje og tilgang til dusj før vi dro.

Ulemper: Har ingen negative kommentarer til dette hotellet.

Fordeler: Fantastisk service, og vennlig personale.

Ulemper: Frokosten hadde lite utvalg, og man kunne bestille en del ekstra, men vår erfaring var at heller ikke dette var veldig bra, så alt i alt var frokosten det som trakk ned.

Fordeler: Excellent, personal service. The room offers very good value for money. We stayed in a 99 sq. meter Deluxe Suite with an amazing skyscraper view of Hanoi. The bathroom is very big and luxurious. The room contains two "electronic" toilets with heated seats, something very rare in Europe and very comfortable. Room service is excellent, the food very good. The hotel porters are always helpful to arrange for taxis. The tour guide helped us to book very nice excursions (day trips to Ha Long Bay, etc.).

Ulemper: A small detail : the "European" part of the breakfast buffet might offer bread that is a bit fresher. But that's really only a detail. Overall, the breakfast buffet is very good.

Fordeler: The views, the size of the room, the breakfast!

Fordeler: High quality hotel, great view from the higher floors, friendly & attentive staff

Ulemper: Hotel residents need to pay money to go observation deck.

Fordeler: We stayed in various hotel in Hanoi old quarter all in similar price range and to be fair this was the best one. The staff are friendly & helpful. It’s location is good. We had a room with window, which was nice as lots of hotel rooms in this area do not have windows.

Ulemper: Nothing

Fordeler: Every time I come to Hanoi I am amazed at the level of service and care the hotel staff take. Oriental Suites is no exception. From the moment I walked in until I climbed into the cab to leave the staff were all over every need I could have. The restaurant staff are awesome. The room, while it had no window (beware of that when booking) was lit very well and super comfortable. Shower and bathroom were wonderful and it was all very cozy and inviting. And the location is absolutely prime. I can’t say enough good things about the Oriental Suites.

Ulemper: I wish the interior rooms had a window. Other than that nothing at all bad to say about this place.

Fordeler: Service

Fordeler: the staff were very helpfull and friendly

Fordeler: Great location in the middle of the Old Quarter. Clean. Very helpful staff. Included breakfast was good.

Fordeler: Helpful staff and clean and comfortable room. A big thank you to Lucie who helped recover my mobile phone from the. Mini bus.

Ulemper: Everything was perfect

Fordeler: Very good and the hotel is very welcoming

Fordeler: De ansatte var utrolig hyggelige og hjelpsomme.

Fordeler: All of the staff were absolutely amazing, friendly and very helpful. The rooms were excellent, clean and comfortable. The location was really great, easy access to alot of monuments, tourist attractions etc. And the hotel breakfast was really enjoyable and plenty of food.

Ulemper: Nothing i didnt like

Fordeler: Sentralt, rent fint rom og hyggelig betjening

Ulemper: Mangler gym, ellers helt supert

Fordeler: Location Staff Clean

Ulemper: Nothing!

Fordeler: Lå veldig sentralt og midt i støyete Old Town. Men helt stille på rommet. Vi hadde ikke vindu på rommet, men det ble opplyst før vi dro i bekreftelsen. Utrolig hjelpsomme i resepsjonen og ordnet turer og henting helt upåklagelig. Bor gjerne der igjen:)) god frokost

Fordeler: Superb hotel! The most beautiful hotel in Hanoi. True luxury!

Fordeler: Buffet : very good Fitness : good Location : good Amenity : average

Ulemper: None

Fordeler: Room is spacious and clean and offers a great view of the city from high above.

Ulemper: It’s not a convenient location for tourist as it takes at least 25 minutes one way to get to the old quarter.

Fordeler: After 3 nights in old of quarter this was a very rest-full night. Rooms have great views and are comfortable. Staff accommodated request to change room. Breakfast was absolutely amazing, one of the best I have come across - very unexpected.

Ulemper: Could do with refresh here and there and cleaning could be stepped up a notch.

Fordeler: Everything

Ulemper: Nothing

Fordeler: Good ambience, great facilities, courteous services.

Ulemper: Nothing all was great!