Canberra Hoteller

Visit relatives and do shopping.

The evening meal at the in house restaurant and the comfort of the bed. The room rate did not reflect the standard of the room. The rate was commensurate with a well appointed multi room suite, possible even 4.5 star when in fact the room was no better than any accommodation better than 50-60% cheaper in price probably 3 star. The mantra of this particular hotel appeared to be charge the guest for everything yet the room rate possibly should have been inclusive of a bit more, I mean I was being charged $470/night for the priviledge of sleeping and nothing more.

Leaving Overpriced and poor service

The room is clean, check-in process is smooth,staff is friendly, location is convenient Tiled floor is a bit cold for chilly days. kettle did not stop automatically when water is boiled - safety concern.

The bed was comfortable. This hotel is good if you just need a place to sleep - thats it. We did not like the restaurant. The food was poor quality. The soap in the bathroom was awful also.

it was close to all facilities. 'walking distance to shops and close to the city

What I most enjoyed was the space in the apartment and the comfy beds.Undercover parking and its proximity to the city was a bonus.The heated bathroom tiles were great underfoot. Maybe more glasses/crockery in the kitchen. Larger sofa or another one so 4 people can sit comfortably.

Convenient location. Spacious appartment and very clean. Stayed for two years running now and look forward to knowing we have a great place to stay!! Not enough bedding - woke up cold every night even with an extra blanket on

It was handy to everything, the room was clean and compact and the view from the wondow was amazing. The price was competitive and the service was friendly and efficient. I found the room very hot and couldn't seem to adjust the air conditoning.

Seriously old place... Tiles in bathroom broken, paint chipped, furniture broken from the 60

staff were very helpful and efficient, bed was comfortable sink in the bathroom had taps in odd position and water got everywhere

Close to Floriade & Civic. Good views to Mt Ainslie. Clean & comfortable.

The helpfulness of the staff -particularly when responding to the unexpected ( a fire alarm on Friday night) My room needs minor repairs - lights,television. It is also not fully sound proofed against the noise of the lifts.

It was friendly and helpful - location was great - parking external was very close - the bar next to the reception was very welcoming and the staff very friendly and helpful - room was very clean and rest ful - would have taken room service instead of restaurant - did not like the set menu and the set price - next will take room service - cheaper and if you want to choose what to eat and if only want one meal - for the cost in the restaurant not good value - The tv broke down during my stay took nearly three hours for tech to arrive - and the security card did not work - so could not get into my room and had to take all my luggage back to reception for another card - under ground car park was took few parkes and very difficult even in a small car - decided to risk parking across the road - the bed in the room gave me a bit of a start when I sat on the bed it moved. - but over all no real complaints - these are just little annoyances -

Reception staff where helpful with locating offices I had to visit using Google Maps etc The room was cold on first entry and took some time to heat up

the layout and style of the room staff advised me that no food was available anymore .... however we rang the day before to check till what time the restaurant was open ... they said till 10 pm ... and I was there 9pm ....

was awesome staying there....The receptionist was nice...cant rememberher name tho....lost a pink camera. called back but the staff havent gotten back to me...

Sleeping, ease of access, very personable staff. Price (mediocre quality at relatively high cost). For this price I was expecting a much higher quality hotel.

Very convenient location to the centre of Canberra The shared parking facility menat we had nowhere to park the car as the car park was full of casual parkers at the adjacent restaurants and night clubs. We had to walk from a long way away late at night.

Location is good, easy walk to City Centre restaurants. Rooms, including bathroom, very basic. Bed and furniture are cheap goods. They also have expensive charge to park under hotel in very narrow spots.

Reception were pleasant and helpful and staff were courteous Lack of storage space

Excellent staff and service Excellent facilities Good food and wine selection Separate basin and vanity from bathroom in order to double as a pseudo kitchen not overly practical Food and beverages a bit pricey I.e $8.00 for 600ml of water which brand could be bought from supermarket for under a dollar?

A location. Awful it was. The breakfast for a value was a waist of time and money. Crowdy, and no food at all. One towel was provided though 2 of us was in the hotel. I called a guest service they promised to deliver another one but failed to. I was suprised that a toilet could be devided in 2 parts. One - the toilet itself and a shower are separated from the bedroom and another part is with the room. Never again Novotel