Bogotá Hoteller i Santa Fe

They charged us for food we did not order and argued with us for over 10 minutes when we refused to pay for it, the result was that they gave us a credit. Then they charged us 50 USD for connecting me to an operator to place a collect call without telling

electricity went off from floor 20 to 30, i had to moved to lower floor. was woke up at 7:30 a.m. by a maid who wanted to clean the room. tv was not working for two days. don't stay in this place

TERRIBLE SERVICE NO TV WORKING FOR TWO DAYS. MAID WOKE ME UP AT 7:00 AM . WAS CHANGED FROM 26 FLOOR TO 16 BECAUSE NO ELECTRICITY

Location and convenient Staff needs the be trained with proper customer service

Nada don't stay here horrible I almost threw up Sheets were filthy stained bed no tv hairs all over room unclean ed floors had feces smell urine top it off no water pipes were broken I left

Hotel was right in the city center Room did not have a mini fridge

The breakfast was excellent Upon arrival there was no bellboy available, only to find him on the floor where my room was.

Hotel staff was superfriendly and forthcoming. Description on website did not match location at all. The hotel is shown and described to be next to the airport, reason we booked it. However, the hotel is at the complete opposite end. Very disappointing to find out this is the case at the airport!!!

Noice from the street

Nice Breakfast. Average Hotel, expected a little more for my money. Not allot of english spoken by any staff and not allot of tourism information willing to be given if you are staying as a tourist.

Excellent location, right in the center, about 15 minutes walking to the historic center and close to restaurants. The staff is very attentive and kind, specially Alejandro and Cesar from the front desk. The area where the hotel is located is a little bit noisy at night. Breakfast is simple, with not many options, but that´s ok, considering the price of the hotel. In general, good value for money and I´d stay there again.