Beds were very comfortable and rooms were quiet
Nothing Mold on the ceiling in the bathroom. Room was dirty. Electrical outlet hanging out of the wall. The pictures on the website look nothing like the hotel itself. Holes in the bedspread. The furniture looked like something from a garage sale. I have see better looking rooms on an episode of cops. I would never stay there again and would not recommend this to anyone.
Nothing We were charged additional fees by the hotel for using third party brokers. There was supposed to bed and breakfast but me and my wife got awefuly embarrassed when we went downstairs in the morning and told we were not supposed to eat breakfast and that we should pay out of pocket. You robbed us and destroyed our mood for a great weekend. Am never using third party anymore nor would I ever recommend kayak to anybody
This hotel was inexpensive and had a big TV and a refrigerator, microwave, and a coffee maker. The housekeepers and front desk crew were very helpful and accommodating. Our room (147) smelled like cat pee. We just put up with it but others might not be able to handle the smell.
The breakfast hours and selection. The bed was nice. The staff was friendly The damp spot on the floor near the desk and chair. Felt like a leak had happened. The bathtub was extremely high
Reasonably priced place to stay when picking up our son at UT.
Location Fine hotel except that the bathroom is too small. More counterspace around sink is needed. Full length mirror needs to be somewhere well-lit and not blocked by furniture in front of it.
I really enjoyed my stay at the Best Western Hotel, they had great staff and really good breakfast. Most likely to stay there again. Location was great. I loved everything
Our smoke alarm was low on batteries and beeping and it took an hour to get it fixed once we were ready to go to bed
When looking for a cheap motel, I expected a ratty 1980's bed spread and carpet that required shoes 24/7. This place was clean, new and fresh. Perfect for our impromptu Austin adventure.
It was a 15 min walk away from the mall They seemed to have a shortage of towels. They never knew when the rooms were going to be cleaned. I waited for hours one day and they never came