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NOTHING ABOUT THE STAY AT ALL NO HELP FROM THE FRONT DESK THERE SHOULD BE A SECURITY GUARD PATROLLING THE AREA, ROOMS HAD A BAD ODER PEOPLE PARTING TILL 4:30 IN THE MORNING PLAYING VERY LOUD MUSIC ALSO FIGHTING AND YELLING GOING ON DRUG USE GOING ON OUTSIDE I WILL NEVER PUT MY FAMILY THROUGH THAT AGIAN.
Not much Not much
had fridge clean inside the rooms but dirty outside and all around the building. Also somewhat of a rough crowd, people shouting and arguing loudly in the parking at fairly late hours.
This place needs to be inspected by the health department because the room was fithy, everything you touch was sticky. Wr wanted a none smoking room but the room we were in smells like smoke. The AC was not working, they have a ceiling fan. I am.writing their corporate office.
It was close to downtown area Tiny roaches in restroom
Room was clean, quiet, comfortable. Outside was dirty, too many people just hanging around outside does not feel safe.
The beds were nice, the bathroom was spacious for two people. I really enjoyed fan in the bedroom, they were very accommodating and let us have extra keys when ours stopped working! Would stay again! the breakfast was disappointing.
That it was right off the freeway. The bathroom was falling apart, had holes in the doors, and the towel holders were hanging by just a few threads. The bed was miserable, the pillows were basically non existent and the mattress even had holes in the sides. Didn't realize that our booking was for a smoking room and boy did it stink. All of our clothes had to be washed. The AC unit shut off and on all through the night. Worst sleep ever!! This hotel should be no more than $40 a night!1!!
I enjoyed the stay over all. The staff was friendly. It was super easy to find the location. The room was some what clean. The smell immediately as I stepped out of the room. Only Two pillows For Two Queen Size beds. Towels were gross.
Beds were very comfortable and rooms were quiet
Hardwood floors were nice Nowhere near university or downtown, next to loud freeway, holes in bedding, no towels upon arrival, MOLD IN BATHROOM, breakfast food was gross, staff was unfriendly, elevator was broken/under repair, ice machine not working
I liked how we didn't have to wait that long to check in. Plus they also had elevators for your convenience. I didnt like how the breakfast hours were. The mini fridge wasn't keeping our food cold.
Grei standard i forhold til pris. Kjøleskap og mikro på rommet, frokost (cereals/melk, små burgere) inkludert til ca 600 kroner for 2 netter (helg) er veldig billig i Austin! Bråkete aircondition, og svært fuktige rom, som ga en følelse av mugg.. Fuktig vegg til vegg-teppe er ikke akkurat digg.. Ganske usentralt og mye trafikk, vanskelig å finne innkjørsel.
Nothing We were charged additional fees by the hotel for using third party brokers. There was supposed to bed and breakfast but me and my wife got awefuly embarrassed when we went downstairs in the morning and told we were not supposed to eat breakfast and that we should pay out of pocket. You robbed us and destroyed our mood for a great weekend. Am never using third party anymore nor would I ever recommend kayak to anybody
The staff was very good, friendly and responsive. The hotel is under construction. Half of it was blocked off whoch is fine but it should not have construction starting at 8:00 a.m. on a holiday weekend in the room above us. Also there were problems with hot water.
While the website stated that they had "shuttle" service, we were told simply that they would be happy to call us a taxi - for $30. Our fare, after getting our own taxi, was $14.00. The shower head was barely attached to the wall. The water temp changed when other people in the building used the water. Breakfast was watery, crap eggs, grease on the bacon, and way over priced. But the worst was when I came downstairs with wet hair and told them that the hair dryer in our room doesn't work. "Her" response was: "Oh, ok." - SERIOUSLY??? Customer Service 101 = "I'm Sorry". Apparently, she never got that training.
I liked the fact that it was a good price for such a great room N/A
Comfortable beds, free and hot breakfast, recently remodeled, and very friendly and accommodating staff. I had zero bad experiences with this hotel.
Hotel staff would not take (their policy) my hotel honors customer for giving my points. Your thoughts no one told me when i used Kayak i would not be able to get my credits
Very quiet beds were uncomfortable; if you forgot something you could purchase replacements, but didn't have small samples with good options. I forgot shaving cream but they only had men's. I decided to go with the free lotion they had in the room instead.
Location Fine hotel except that the bathroom is too small. More counterspace around sink is needed. Full length mirror needs to be somewhere well-lit and not blocked by furniture in front of it.
Reasonably priced place to stay when picking up our son at UT.
The king bed was great and comfy. The breakfast was good. Most of the staff was friendly. Everything was clean and in good order. The variable rates!! I didn't know such thing existed and we were charged extra for our last day. Didn't like that! Also the little book in the room said they had complimentary airport transportation and found out that was at that Fairfield Inn. So we had a $50 cab fare which we hadn't counted on. They should edit the book and I let them know that but they didn't seem that concerned. I wouldn't stay there again for those 2 reasons.
Easy to find and beds were decent. Found ants in the rooms and the ac wasn't all that great.
Liked the bed, having a fridge & microwave, pool, tv, tub. Lights were sketchy, proximity to the highway isn't great but nothing bad really.
This hotel was inexpensive and had a big TV and a refrigerator, microwave, and a coffee maker. The housekeepers and front desk crew were very helpful and accommodating. Our room (147) smelled like cat pee. We just put up with it but others might not be able to handle the smell.
There was free breakfast. It wasn't very good, but they had it. The room had bugs. The toilet was full when we got to the room. The sheets were scratchy. The weather stripping on the door was coming off. The AC wasn't working very well. We were put in the room facing the back in the corner. Felt very unsafe in this room. I would have spent the few extra dollars to stay elsewhere.
Close to event. It must have been a motorcycle convention the while we were there. The loud motorcycles and noisy people thoughout the night made it very unpleasant stay.
Easy access to expressway. Staff very friendly. Clean comfortable rooms. I liked the airfreshner that was used in our room, the scent was fresh and lasted the entire time we were there. no
Happy hour and breakfast Dirty room and bathroom. Not a 3* hotel, closer to a 2. Major renovation underway, this should eliminate it from the list. Will not return.
The air conditioning did not work. The system was on but the room was close to 90Â° the entire time. I got the impression this was not a new occurrence and that every time the hotel is full the ac cant keep up. The phones don't work to call the front de
The woman managing the breakfast was friendly, personable, and cared about her work. Awesome lady.
It was never said that the hotel was in the middle of a renovation. If I had known that I would have stayed in a different hotel. It was a big mess. The renovated rooms were smaller than the rooms in the past. I will never stay at this hotel again.
Nothing. Hotel under major renovation, pounding so loud I couldn't prepare for an interview-the very reason I booked a hotel. Very poor quality I checked in around 3:30 and was checked out by 5:30. Front desk said they would refund but has NOT.
The rooms were newly remodeled. This hotel was 'tore up', The air conditioning went out for hours. The hotel lobby was changed to a hallway and the continental breakfast was held in the same hallway.
The look of the room No
Very friendly staff, and surprisingly good hot breakfast. Great location, really easy to find. Some of the sheets were a little worn, but everything was clean. There was some construction going on on the top floor, so it was pretty noisy in the morning.
This guest did not leave comments about this hotel.
Room size and professional staff. No
location it is under construction and had to call front desk to get hammering stopped about 9:00pm, but that worked
Not far from downtown Everything else
It was bad.... Bugs everywhere I didn't like rooms, smell bad in the room! Bugs on the floor!
Price was cheapest in town. The details on Kayak listed "Entertainment - Wi-Fi and satellite channels" but they charged $2.99 for Wi-Fi (it's the principle not the cost). Additionally even though I had the room furthest from the Freeway, the traffic noise was constant.
Bathroom looked dirty, shower head leaked, no hair dryer in room, no shampoo, etc., sketchy area of town
I was out of there quick without getting killed First room was full of smoke, requested a change to another one that had less smokey smell. Bathtub had pubic hair in it. Had to goto the store and get disinfectant. Called front desk and requested a partial refund.. Have not heard back. Price is high, go elsewhere and pay the extra $15 for cleanliness and less sketchy people hanging out in the parking lot.
When looking for a cheap motel, I expected a ratty 1980's bed spread and carpet that required shoes 24/7. This place was clean, new and fresh. Perfect for our impromptu Austin adventure.
It was a 15 min walk away from the mall They seemed to have a shortage of towels. They never knew when the rooms were going to be cleaned. I waited for hours one day and they never came