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Central located A/C in our room was broke, super hot. The outlets over the TV didn't work and those where the only ones in the room. Dirty vents in the bathroom that you could see the lent. The place needs a deep spring cleaning. Might say Sheraton but it's a holiday inn. Staff did refund us the money for our stay so that was great customer service, then I got $88 charge that I have to call about and see what that is for. We didn't even stay the second night, just wanted to leave.
The staff was very pleasant and helpful, and the tapas and drinks in the restaurant were delightful!
The staff was very nice, the room was clean, and the king size bed was comfortable. I would have liked a view of Tennessee street, but the parking lot view wasn't horrible.
staff is always pleasant and helpful. comfy bed and pillows
We had to request that our bed sheets be changed as they were yellow and looked used . There was a dead roach by the elevator door for two days before they removed it
My first experience at the Four Points was adequate at best. The atmosphere that surrounded the hotel was the only feature I can actually say I was impressed with. The round column like building is a rarity and the lighting certainly set the mood. However, once inside it is a standard run of the mill hotel with little to nothing offered that leaves a lasting impression. My room was mixed up with a handicap room taking the interior decor down a notch. The bed was very uncomfortable, and the T.V. Did not work.
location few amenities
Great hotel! Comfortable beds! Nothing
with a limited amount of hotels available in Tallahassee, that are not cockroach infested, Aloft is a good choice mirror was broken in the bathroom, one towel, staff was not very friendly
The staff was extremely friendly. Checking in and out was super fast, too. The rooms were metro style but totally adequate for a weekend stay. I don't care for some of the decor - it looked a bit cheap, especially the concrete floors and the rate definitely was the upper end. I know it is trendy but I don't find it to be consistent with the "boutique" hotel style.
Air conditioner was so loud wekas to turn it off
Amazing shower and the room felt large, well desingned. Very eye pleasing to be in.
Comfortable and convenient
Very Friendly Staff, Clean smelling. Stylish. Noise from street. However I was able to remedy that by turning on fan to drown out sounds. I had read the reviews going in and already knew this.
Very pet friendly! Staff was welcoming and helpful! Very clean and well kept! Great amenities! Wish I was staying longer!!
Excellent room. Great layout of the room. I liked that room had safe. Huge shower Shower drain ran slow.
The staff was excellent Long check-ins, tiny pool, a lot of street noise
The Lobby area with small bar, pool table, and cafe was quaint. All emloyees we encountered were very professional and polite. Waited at least 10 minutes to check in. Not enough employees. Employees MULTITASKING, covering cafe, helping customers with ice etc... not giving ALL attention to front desk. Three people lined up to check in and ONLY ONE person to help customer. VERY STERILE, COLD, environment in room. SMALL!! (two queen beds) air conditioner on floor, table over it ALL blowing on bed nearest to it. NO OTHER air vent that we could see. HOT as you know what trying to put on make up and blow dry hair in area BEHIND beds and air conditioning/ with seperate wall. Thank goodness I travel with floor fan for noise, to use when it got to hot....or would have to go around corner where ALL the air conditioning was to cool off, while my daughter who had the bed with air blowing on her was FREEZING. Oh yea, shampoo and conditioner in one on wall along with body wash that came out in little spits at a time, AND.... one-ply toilet paper. TOO GREEN for us. We look for warmth and comfort when traveling away from home, especially after hard days work. I have to say employees were VERY courteous and warm. They did the best with what they had do work with. We personally did not like the ART DECO decor. To each his own.
Pool and price. Not the most comfortable.
Staff is great. I love the customer service. Miss Yolanda always make me feel welcome.
I didn't stay Found a cockroach inside the freege
Quite, close to every thing, OK breakfast bar, clean room The bed mattress seems thin and cheap I could feel the spring below me. Not comfortable.
Internet connection was horrible
They had a large picture over the bed which fell off its bracket onto me as I was sleeping. Yes, woke up with broken glass everywhere. Went downstairs to see the night auditor, he only recommend me the manager number and another room. I call a friend, left the room. Didn't ask me if I was okay or did I needed to see a doctor. A small on my head from the broken glass. Talk with the manager the day, same thing from him. Only he said I didn't book the room thru them, so there was nothing he could to finance.
Location and price Noisy at 11pm at night. Could hear upstairs. People running around and knocking on doors.
Worse place we have ever stayed in. Stained carpet. Hair clippings in sink. Dirt everywhere.
The room was spacious and clean for the cost. I did not have any problems doing my stay and would recommend the hotel to others. No microwave in the room.
Nice clean room Door wouldn't close properly
The hotel doesn't look like much from the outside, but the room was surprisingly nice and quite clean. I had no issues whatsoever, especially at the price I paid. The location off the highway and near a number of restaurants and coffee shops is quite good.
I felt safe and looked clean. It was a good value for the price. The person at the desk told me she would switch my room to non smoking and implies she had been successful but I assume was not because the smoke smell was evident. Plenty of parking. Convenient to FSU I was booked in a smoking room because there was no nonsmoking rooms available. Even the lobby had a smoke scent
Very courteous staff, only spent the night as I was using it as a pit stop, right off the highway which was great and It has a Waffle House next to it, great! Had breakfast and kept on with my trip.
Excellent location and very friendly staff. Great value for the money.
The location and the cleanness.
Nothing amazing but was clean and up to date
ROOM WAS CLEAN AND STAFF WAS NICE GETTING OUT OF THE CAR WITH TWO CHILDREN OF WHICH ARE GIRLS TO DRUNK MEN WITH BEER BOTTLES PILED UP ON THE DOOR STOP, A MAN SMOKING WEED ON THE 2ND FLOOR, THE NAKED WOMAN PULLING HER CLOTHES OFF IN THE PARKING LOT SCREAMING PROFANITITY BRCAUSE SHES GEEKED OUT OF HER MIND.....THAT ABOUT SUMS UP THE NEGATIVE HIGHLIGHTS OF THIS HOTEL
The staff was friendly and the hotel in great shape; seriously one of the nicest places I've stayed for the price This particular night, there were some loud guests in the surrounding rooms, but I was able to power through (I was too tired to care). Around 1:30 a.m., though, there was loud knocking on the door, and then one of the attendants barged in on my room. He quickly apologized and said he was just doing a building check or whatever, but at 1:30 a.m.? Hella weird. The next day I asked if there was something that happened, and the clerk explained there were some folks causing a lot of noise. I'm assuming the strange intrusion in my room was related, but it was all bizarre. Otherwise, it was a nice place.
It provided literally a roof for the night, the room appeared clean until we started walking around the room. First off, we checked in at about 7pm and when my husband asked for directions to the room he was told "the rooms have numbers" there were two buildings that are part of the hotel. The "non smoking" room reeked of smoke, we turned on the ac to see if it helped (it did not). The bathroom was disgusting there were stains on the back of the door as if someone threw liquid onto the door, there was hair all over the floor and there was stains on the bed sheets.
Pimp tried to hook me up w/a "girl who's new in town" wasn't trying to talk with anyone. Loud party going on and drunks hanging out. Location and price
Quick check out
Clean sheets This is a hotel that gets a lot of traffic. Its clean but the room smelled like spray deorant and the floors had carpet which was not great flooring for the cost of the hotel. Also forced valet parking. Other hotels priced less offer comparble amenties for less.
Ate at Shula's restaurant, which was very good. Just high priced. Location is very convenient. Staff at hotel and restaurant very friendly and helpful. You could hear everything that went on in the hall. Rooms are noisy.The smoke alarm in the room across went off and they couldn't turn it off for awhile. Didn't know there was $15 charge for parking.
We were in town for the weekend for a wedding. I thought the hotel was very nice. Clean. Modern. The staff was friendly. Overall I enjoyed the hotel and would recommend to a friend. Level 8 bar was very nice too. The balcony was spacious and had a nice view to sit, relax, and enjoy a drink.
Location is perfect, staff friendly and efficient, rooms are very nice and having a Shula's 347 at the hotel a real plus. Was very disappointed with thev $15 a night parking. So my stay was not the $149 advertised. Bait and switch?
Great location Room was humid. The sheets and bed felt damp and the carpet did not feel clean.
The rooms were very clean and comfortable. Nothing really
The hotel was up to my reasonably high standards in cleanliness, comfort & customer service. Security was of some concern. My door lock didn't seem very score but the security bolt was good.
Cleanness, nice staff, comfort, convenient hours for breakfast The whole thing
Convenient location, clean room, helpful staff
Very clean. Toilet room separate from shower area so family can get ready faster to go out and about. Exactly the same as Springhill Suites we stayed at in Anchorage. So it's nice to know what your getting no matter where you go. Very roomy with separate sitting area. Has microwave, too. Free breakfast downstairs had such a variety of things. More than just coffee and danish. We will always look for Springhill Suites where ever we go. There was nothing I didn't like.
Spacious room Friendly staff Blood on sheets first night
Efficient use of space. Clean. Concise. Met all our needs nicely.
Location Room 114 smelled terrible. It was old, and water from shower leaked into wall. But it was about $80 so it was ok. Little coffee maker worked and had iron for close. Pool was right infront, so u could hear everything... "marco polo!"
Close to the highway The room smelled bad, the bathroom smelled of mold and mildew, the comforters were stained, the door looked less than secure. If we had not arrived so late, we would have found another place to stay.
NOTHING WAS GOOD ABOUT THIS EXPERIENCE AT THIS HOTEL! WE REACHED THIS HOTEL AT 3AM AFTER TRAVELING ALL DAY AS A STOP ON OUR WAY TO OUR FINAL DESTINATION. WHEN WE ARRIVED WE WERE TOLD THERE WAS AN ISSUE WITH OUR RESERVATION AND THAT WE NEEDED TO CONTACT EXPEDIA. WE WERE GIVEN NO INFORMATION ON WHAT THE MATTER WAS ABOUT. THE NIGHT MANAGER WOULD NOT TELL US ANY INFO AND WAS SO RUDE AND UNPROFESSIONAL. SHE CARED MORE ABOUT WATCHING TV THEN ASSISTING US. WE TRIED TO CONTACT EXPEDIA WITHOUT ANY HELP. WHEN WE FINALLY GOT SOME INFORMATION ABOUT OUR RESERVATION WE WERE TOLD OUR RESERVATION HAD BEEN CANCELED, BY WHOM THEY WOULD NOT DISCLOSE. WE DID NOT CANCEL THE RESERVATION SO IT WAS CLEARLY AND ERROR BY THE HOTEL. WE WERE THEN TOLD WE WOULD NOT BE ABLE TO STAY AT THE HOTEL BECAUSE OF THE ISSUES. AGAIN IT WAS 3AM IN THE MORNING AND WE HAD SPECIFICALLY RESEVERED OUR STAY AT THIS HOTEL BECAUSE WE WERE TRAVELING WITH A DOG. WE ENDED UP SLEEPING THE CAR BECAUSE WE COULD NOT FIND ANOTHER HOTEL. THIS WAS THE WORST EXPERIENCE. THIS HOTEL IS AWFUL AND I WOULD NOT RECOMMEND A STAY HERE EVER. I WOULD ALSO BOOK WITH CAUTION IF USING EXPEDIA. THEY OFFERED NO HELP OR COMPENSATION AFTER WE FOLLOWED UP WITH THEM A FEW DAYS LATER. VERY DISSAPPOINTING!
Beds were comfortable, rooms quiet Tub leaked and continually waste water. Electrical outlets were worn needing replacement. Coffee was low quality.
The room was huge & fully equipped with a full size kitchen, although we were only there one night. Breakfast selection was good with average quality.
Friendly staff. Loved the social hour with food. So special!!! Would have liked the pool to be heated.
Great breakfast selection. Convenient location. Has option of 2 bedrooms and a kitchen with a small living room. The room I had this time (I have stayed previously) was apparently trashed by the previous customer. The bathroom doorknob was broken and mended, bath towel bar broken, rug was stained all over, doors were stained (specially the 2nd bedroom one), ottoman was shredded.
The facilities were dated. I expected something more from a Marriott Courtyard.
Good meeting room setup with current technology. Starbucks inside the hotel. Clean and comfortable rooms.
Room was a little dirty
Nicely sized rooms, comfortable beds and pillows, friendly and efficient staff. Poor Wifi signal in rooms.
Friendly staff. Wonderful location. Convenient places to eat. Despite it being a daytime game (and the ever-present humidity)... it was a pleasant walk to Doak. Housekeeping could clean better. It's the little things: move the chairs around and clean up under it. It wasn't gross and nasty stuff, but it was a letdown. Some debris and paper underneath. Completely uncalled for (especially for the price per night). The bathroom had a water leak. Wish it had an elevator for hauling luggage down.
staff was very good bed To high for older people
Clean. The staff was friendly
Rooms were super clean and modern. Staff was excellent, especially the lady at breakfast.
Location and staff very good The housekeeping is a hit or miss situation. I stayed 9 nights & sometimes it looked like they barely cleaned the room & often they forgot to leave clean towels. I am sure they never used a vacuum in the room. Dryer in laundry was not working properly.
The hotel was in a great location, clean with a friendly staff, front desk personal was very welcoming, professional and a asset to the hotel, nice to see. Hotel Employee from breakfast staff just as nice. Coming from someone who travels alot, g Walls are too thin, as the guests in the room adjoining ours could be heard talking loudly, banging around,kids running. All this at 3:30 in the morning, I did place a complaint to the front desk but did not quite down until 30 mins later.
This guest did not leave comments about this hotel.
Room layout Not prepared for large volume of people at continental breakfast, but staff still friendly.
Breakfast, rooms are very clean. We slept like bsbiesðŸ¤— No
Breakfast was decent. Hallways and room were quiet. Pool was freezing!! We chose this hotel specifically because it had an indoor pool, and we weren't able to use it, much too cold for our young kids. And pool towels weren't stocked. We were at the same hotel a week earlier and the temperature was fine
The breakfast was very good The hotel pool is indoor but is not warm
Chocolate chip waffle batter made too thick
Woman at breakfast was helpful
This guest did not leave comments about this hotel.
Did not have to stay outside as homeless Was the worst motel on our 3 weeks road trip though the US. Awful smell in the room, A/C belly barely working, someone called our room 2am. Simply not worth mere $29 we spent three
Curtains were falling off the window. One of the beds didn't have a comforter only sheets. When my husband went to the front desk to ask for blankets, he was told that they were out of blankets and he was given more sheets. The doors slam. We were up all night due to fighting going on with the tenants across the hall which resulted in the police being called.
The location was great everything was convenient around the hotel The television was out of date in the first room and the bathroom and dirty the room smell horrible when staff was inform they claim they didn't have another room then the second room the television was out of date. They staff tried to charge a extra fee that wasn't posted on the website
I liked the price and the location was excellent. I didn't like the bulky old tv. The sink had a crack in it and the tub had no place to put your soap as you bathe.
The staff was pretty nice to compensate for the other flaws. First room we checked into smells real bad and me and my fiancée could barely breathe, seems like a cat relieved themselves in the room prior to us checking in and they tried to mask the other my spraying disenfectant making it worse. I didnt feel safe at the hotel, they were people loitering in the property day and night, and music was also loud.
it was right by the freeway there were alot of whores
I liked how close it was to Doak Cambell stadium The first room they gave me was tiny, smelled like someone peed in the room and there were holes in the walls. They made me pay for an upgrade. The room was definitely bigger, but it still had a smell, there were no bath towels, 1 trash can for 2 bathrooms, the rug had patches in it. The manager was a nightmare to deal with, she wouldn't help with a mixup on the booking and didn't care about the room problem. I will be contacting corporate about this horrendous stay.
the fact that me and my wife survived the night we had stayed here a few years ago and need it was little seedy but it was cheap and this trip had to be made on a tight budget but this year it was horrible , there was a group of guys that just hung out by our window day and night for the 2 nights we stayed selling drugs and prostitutes , I am not speculating on the prostitute part there were about 3 or 4 women taking turns in the room next to ours and it was horrible sounding . when we went to leave some one had been using the hood of our truck to break up their crack , I know this because they left their crack pipe on my hood and they scratched up the paint , I will never , ever stay at this place again. Ohhh ya I almost forgot to mention they also double charged my debit card for the stay and locked us out of the room several times "on accident" . They said they will be refunding the double charge but since it was this weekend I haven't seen it yet so hopefully I get that back . ohh ya the fecies on the walls in the bathroom , I didn't notice it the first night because we got in late and just went straight to bed but the next day went to shower and opened the curtains and someone smeared crap on the walls and it looked like it had been there for a long time and was dried to the wall , I went and complained and they sent some one to clean it , they basically just sprayed water on it and left , you could still see the smear marks in the textured wall, it was beyond unsanitary . there is more but I'm tired of typing
The room are not clean at all, smell real bad they have Cockroach the small one. I slept in my rental rather than sleep in those room. I never been in a hotel worst that this.
nothing The room looked nasty and had a horrible mold smell. It was old and definitely not worth the value.
Really nothing pay 10 dollars more for a different place. I stayed in Room 213. It was no smoking and the room smelled of smoke really bad. Room was disgusting, they painted over the bathtub stopper, kind of strange. There were blood stains on the curtains. It was too late for me to change but if I don't develop a staff infection I'll consider it a neutral stay. TV was really bad. I was just an overnight stay for business, a TV would have been nice. Its a management issue. The location is nice and the inside would be nice with new carpet, paint, a flat screen TV and curtains with no blood stains. The Owner is just cheap.
Nothing Very disappointing,roaches crawling all over me while sleeping,
Cleanliness, quiet, friendly staff, hotel gym, breakfast buffet The rooms are designed so that the bathroom sink is viewed by all, so there is no privacy at the sink. There should be a bathroom door that closes off the sink area from the rest of the room, the way it's done in most homes and other hotels.
Had a nice breakfast bar , spacious room, evening get together with food Room smelled like a wet dog and later like reheated fish
Easy access to downtown Lots of restaurant choices and shopping nearby Room smelled nice & fresh Bed was super comfortable Loved having a choice of soft and firm pillows Sofa was nice for reading Breakfast was tasty with lots of choices Best coffee of any hotel chain Door to bathroom too big, crowded the toilet, opened onto full mirrors on closet door opposite the bathroom
Convenience Breakfast included Location Friendly staff The horrific smell in our room that remained for the duration of our 3 day stay. Smelled like a litter box. Was booked solid so had to put up with it. No offer to locate and eliminate the source. Just to change rooms but were none available. Would have been great otherwise.
Any hilton is always a very nice place to stay I didn't like the price of the hotel just because it was graduation the prices went up. Also I was not told a $40 charge will be taken off my card but have yet to get refunded
Reserved room with two queen beds a month before we got there. Called the night on the way. Got there had a king bed with pull out sofa! Had to move furniture and set up pull out at midnight. And the room smelled
We couldn't check in until 6pm because the football team was there. We did not know until we arrived in town at noon. The general manager Sophia was very helpful as well as Trey on the night shift.
No serious complaints. The bed seemed a little hard to me overall the room with comfortable. Cleaning staff were a bit loud we could hear them laughing and talking in the halls while we were still asleep. The front desk staff were very friendly
Breakfast was nice . Location was perfect . Comfortable and clean . Not all staff were professional .
The staff was extremely courteous and put in the extra effort to make our stay even more comfortable and enjoyable! After our evening check in, we were making some hot chocolate to have with our cookies and we were offered whipped cream. She was so kind and pleasant from the start! The room had everything we needed and expected from our frequent stays at Hampton Inn. A nightlight was a plus since our bathroom light switch is connected to the fan. Love that the hotel makes the effort to be environmentally friendly too. Would definitely stay here again!
Right off the interstate Weird smells, dirty elevator, small breakfast
Low price Whole place smelled like cigarettes even non smoke rooms and corridors. Vending machine didn't work. They have to buzz you in front door. Pictures on Web not accurate.
Comfortable beds with appropriate bed covers; nice TV with good channel selections; coffee maker; CLEAN bathroom; and accommodating staff (gave us desired floor). N/A
I liked the hotel, just needs some accommodation I wish they could just get rid of the carpets, the room is nice and clean but the carpet give out a smell that takes away from the appearance of the room.
My biggest concern when traveling is cleanliness then price. I love getting a good deal. This was awesome!!
It was fine. Carpet in the room was old and stained. I think all rooms ahould remove carpet.
The hotel hall way smell to cigarette. My room was a non smoking but you can smell the hallway and my clothe came back with a strong cigarette smoke smell.