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The staff at the hotel was very friendly. On arrival the Manager introduced himself and on departure came and wished us well...nice touch. The minibar in the room was included in the price. The use of the internet in the lobby was also for free. Location very central. The room was too warm and we could not get the heater off.
Very pleasant and helpful staff, nice restaurant, fine breakfasts, directly in heart of St. Moritz
I would like to stay in winter and to use sauna next time.
Hotel reception staff were fantastic, very friendly and helpful. Cental location close to designer shops. Hotel provided transfer service to train station. Excellent restaurant.
The place. Right in the center o St. Moritz, and not far from station. They got a shuttle from and to the station. The staff very kind and helpfull.
Everything. Could not fault a single thing. no
Staff and location was central Teh room size and the wooden interiors
Location weak internet wireless signal from room.
wonderful breakfast incredibly hard mattress, a real nightmare
Excelent services, very clean, excelent location
Very friendly staff. Lovely room and hotel, delicious breakfast,very cozy and well maintained, close to everything. It is an uphill climb from the train station. We had a good map, but it might be hard to find without it. I would encourage others to look for the bus to take you close to the hotel.
The hotel staff is superb. The city is lovely.
The hotel is in the centre of St Moritz Dorf. Plenty of restaurants near by. Mountain railway leading up to Piz Nair was only 200 metres away. Room was comfortable and breakfast was fine. Coffee was excellent! Nothing really. It was what it said on the advert. There is no bar or restaurant in this hotel.
The room was clean and the staff were excellent providing very good service which will be long remembered. Some clearer directions from the train station to the escalators to the town center would have saved us the steep long walk looking for the hotel.
Nice breakfast with beautiful view.
The staff there were very friendly and considerate.
We arrived earlier than check-in time, but staff welcome us and keep our luggage while we hiked mountain and put them in our room when we came back hotel. Hotel doesn't have a transfer service from to station, therefore it was a little hard for us to bring our luggage from station to hotel, because hotel location is upper side of station. But staff friendly call taxi for us when we check-out.
Warm welcome and ability to check in earlier than expected. Free parking available. No hairdryer in room.
Central location, cheap internet connection for a whole week. Faded room
Good, old fashioned. Good size bath & bedroom. Local travel card given was fantastic. Nothing
Very good design and view
Excellent staff and warm and genuine welcome. Arrive in St Moritz early and staff were kind enough to allocate a room immediately. Quality accommodation and breakfast was excellent. Enjoyable stay. Menu was limited and expensive but appreciate that this is St Moritz and things are expensive. Quality of food was good nevertheless.
The hotel room was sensational, great comfort beds, deep bath, nice restaurant and you could use all the areas for internet access as well as the room Nothing
clean toilet and clean room smell of new wood furniture
Central location, drink voucher upon arrival, friendly staff Bed was a bit hard
Friendly reception staff and wonderful breakfast lady.Reasonably sized room and nice view from room window. Lack of tea & coffee making facilities in the room.
The staff and location were great
Very friendly staff, owners take personal interest in the hotel affairs including making sure that the guests try local delicacies. Staff was very friendly everywhere.....reception/bfast/dinner. One of the best places that we stayed in swiss. We also got free travel passes for the two night stay in St Moritz.
Friendly staff and good location and nice breakfast.
the attention that i received from all the staff including mr and mrs hauser i like everything
great staff, helped with many details of our stay
Your number one asset is your staff - they are fantastic, could not be nicer or more helpful. The hotel is beautiful & charming & supremely comfortable!! The only bad point was that eventually, we had to leave!