The hotel room was sensational, great comfort beds, deep bath, nice restaurant and you could use all the areas for internet access as well as the room Nothing
Friendly reception staff and wonderful breakfast lady.Reasonably sized room and nice view from room window. Lack of tea & coffee making facilities in the room.
Friendly staff and good location and nice breakfast.
Very friendly staff, owners take personal interest in the hotel affairs including making sure that the guests try local delicacies. Staff was very friendly everywhere.....reception/bfast/dinner. One of the best places that we stayed in swiss. We also got free travel passes for the two night stay in St Moritz.
clean toilet and clean room smell of new wood furniture
The staff and location were great
Very good design and view
the attention that i received from all the staff including mr and mrs hauser i like everything
Excellent staff and warm and genuine welcome. Arrive in St Moritz early and staff were kind enough to allocate a room immediately. Quality accommodation and breakfast was excellent. Enjoyable stay. Menu was limited and expensive but appreciate that this is St Moritz and things are expensive. Quality of food was good nevertheless.
Central location, drink voucher upon arrival, friendly staff Bed was a bit hard
The place. Right in the center o St. Moritz, and not far from station. They got a shuttle from and to the station. The staff very kind and helpfull.
The staff at the hotel was very friendly. On arrival the Manager introduced himself and on departure came and wished us well...nice touch. The minibar in the room was included in the price. The use of the internet in the lobby was also for free. Location very central. The room was too warm and we could not get the heater off.
Everything. Could not fault a single thing. no
Location weak internet wireless signal from room.
Excelent services, very clean, excelent location
Staff and location was central Teh room size and the wooden interiors
I would like to stay in winter and to use sauna next time.
Very pleasant and helpful staff, nice restaurant, fine breakfasts, directly in heart of St. Moritz
wonderful breakfast incredibly hard mattress, a real nightmare
Hotel reception staff were fantastic, very friendly and helpful. Cental location close to designer shops. Hotel provided transfer service to train station. Excellent restaurant.
Your number one asset is your staff - they are fantastic, could not be nicer or more helpful. The hotel is beautiful & charming & supremely comfortable!! The only bad point was that eventually, we had to leave!
great staff, helped with many details of our stay
Hyggelig frokostrestaurant og forholdsvis innholdsrik buffet. Veldig populær, godt besøkt og bra pizza restaurant i kjelleren. Gratis WIFI Vær påpasselig med å bestille oppgraderte og nyoppusede rom. Svært dårlig WIFI tilgang i deler av hotellet og 14" 4:3 TV og 60 TV-kanaler uten noen engelskspråklige og internasjonale kanaler
The hotel is in the centre of St Moritz Dorf. Plenty of restaurants near by. Mountain railway leading up to Piz Nair was only 200 metres away. Room was comfortable and breakfast was fine. Coffee was excellent! Nothing really. It was what it said on the advert. There is no bar or restaurant in this hotel.
The room was clean and the staff were excellent providing very good service which will be long remembered. Some clearer directions from the train station to the escalators to the town center would have saved us the steep long walk looking for the hotel.
Central location, cheap internet connection for a whole week. Faded room
Nice breakfast with beautiful view.
Warm welcome and ability to check in earlier than expected. Free parking available. No hairdryer in room.
Very friendly staff. Lovely room and hotel, delicious breakfast,very cozy and well maintained, close to everything. It is an uphill climb from the train station. We had a good map, but it might be hard to find without it. I would encourage others to look for the bus to take you close to the hotel.
The staff there were very friendly and considerate.
We arrived earlier than check-in time, but staff welcome us and keep our luggage while we hiked mountain and put them in our room when we came back hotel. Hotel doesn't have a transfer service from to station, therefore it was a little hard for us to bring our luggage from station to hotel, because hotel location is upper side of station. But staff friendly call taxi for us when we check-out.
The hotel staff is superb. The city is lovely.
Good, old fashioned. Good size bath & bedroom. Local travel card given was fantastic. Nothing
Excellent location , clean and modern rooms, and friendly staff.
Good central location , good facilities for bikers
I would like tea/coffee facilities in the rooms.
very good pizzeria with excellent prices
cozy and very nice restaurant it does not has internet in the rooms
Room was spacious and clean. Breakfast, though included was very basic.
Good location close to what we wanted to be near Staff was not particularly friendly; room was small and not great value for the price, considering the time of the year. The hotel was advertising cheaper rates than what we paid through this booking, which was not good
Only the price> Extremely plain and simple. Out of way from anything>
hotel had a reasonable restaurent appeared to be pricier
the location near by the railway station was perfect for us and the view from our room-terrace to the lake & mountain was beautiful. My husband was impressed with the whisky selection
Restaurant food and staff were excellent. I booked the shuttle bus for 8:30am departure in order to catch 9am train but shuttle bus took other group instead! We almost missed our reserved train and were very annoyed that the young girl working at the reception did nothing to help without my prompting. Other than this, everything was excellent.
Excellent hotel, fantastic view from the rooms. Great location , quiet lovely , cleanliness , facilities, great restaurants. None
This is probably the nicest *** hotel in Switzerland. The view of the lake is outstanding and the service was very, very good. The location is within easy walking distance of the rail station, but the hotel has shuttle service for guests. The restaurant is very good and has a terrific view of the lake.
Spacious room equipped with a good shower. Outstanding view from hotel room of lake and mountains. The bed had a heavy duvet which might not suit everyone as it was quite warm!
At breakfast, our table was asigned to the table that is located at teh worst position of dining room although we were the first guest. Our table was teh most far from window and near by staff door. I have no idea why we had to be treated like this. May be due to price from this web?
Very good location: one of the very few hotels on the lake, and just 15 minutes of walking distance from the town's center. Very nice view from the rooms (whose with view on the Lake, while the others have practically no view at all). VERY nice breakfast buffet, with fresh and tasty food. VERY nice bartender, with a great sense of humor and funny manners. GOOD prices for the drinks in the room's minibar (just CHF 2.50 for a soft drink). Absolutely NO WELCOME policy. At the reception we were treatet as we would bother the hotel's staff with our stay. Nobody showed us the room or took care of the luggage. A young girl at the reception desk said that since we booked by www.booking.com with very cheap prices we cannot expect a nice room. The room was terribly small, the bathroom was so uncomfortable that we couldn't even move in it. Be bed unconfortable and small. In fact, they gave us a single room with 2 beds. I asked to chance it, and when I saw the alternative (even worse) I decided to keep the previous one. At the check-out nobody asked us if we were satisfied. In fact the staff didn't absolutely care about us. I payed CHF 280.- for 1-night. Big mistake. Never again.
The managment and all the hotel staff have excelent quality Restaurant food is excelent no
The view from our room was wonderful. The food and hotel pleasant but overpriced. Pillows were not comfortable
The view was absolutely amazing and the hotel was well located. The restaurant was extremely expensive.
Hotel Randolins has beautiful scenery surrounding it. There are hiking trails a little further up the mountain that lead to some amazing views of the mountains and natural landscape. We were also very impressed with the breakfast buffet. The beds were a little uncomfortable. Also, in the wellness center the hot tub was not very hot.
Front desk staff did not seem to like the English very much - the couple checking in before us (German) were given a description of all amenities, breakfast times etc etc and yet were were not told anything without asking specific questions - maybe I should learn German?
clean comfortable with great views there really isnt a swimming pool, a plunge pool at best
Awesome views. Good spa facilities. Beds a touch uncomfortable.
Hotel staff (in fact the same gentleman responsible for both - breakfast and reception) was very friendly and ready to help. In fact it is he who made our stay more or less remarkable. Free parking is also an advantage. Well... It is more a hostel than a hotel (communal areas, shared bathrooms etc.). There was no any soap or shampoo, shame on them! The furniture is outdated and in general the room was rather shabby. No elevator. The view from the windows was awful: two constraction sites nearby. It may be good for skiing (not very sure), but not to see the town... And the price was really expensive (however, one of the cheapest I had found in St-Moritz)! Little value for money.