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Staff and location was central Teh room size and the wooden interiors
The staff at the hotel was very friendly. On arrival the Manager introduced himself and on departure came and wished us well...nice touch. The minibar in the room was included in the price. The use of the internet in the lobby was also for free. Location very central. The room was too warm and we could not get the heater off.
The place. Right in the center o St. Moritz, and not far from station. They got a shuttle from and to the station. The staff very kind and helpfull.
Hotel reception staff were fantastic, very friendly and helpful. Cental location close to designer shops. Hotel provided transfer service to train station. Excellent restaurant.
Everything. Could not fault a single thing. no
Very pleasant and helpful staff, nice restaurant, fine breakfasts, directly in heart of St. Moritz
Location weak internet wireless signal from room.
Excelent services, very clean, excelent location
I would like to stay in winter and to use sauna next time.
wonderful breakfast incredibly hard mattress, a real nightmare
Excellent hotel, fantastic view from the rooms. Great location , quiet lovely , cleanliness , facilities, great restaurants. None
Restaurant food and staff were excellent. I booked the shuttle bus for 8:30am departure in order to catch 9am train but shuttle bus took other group instead! We almost missed our reserved train and were very annoyed that the young girl working at the reception did nothing to help without my prompting. Other than this, everything was excellent.
This is probably the nicest *** hotel in Switzerland. The view of the lake is outstanding and the service was very, very good. The location is within easy walking distance of the rail station, but the hotel has shuttle service for guests. The restaurant is very good and has a terrific view of the lake.
Very good location: one of the very few hotels on the lake, and just 15 minutes of walking distance from the town's center. Very nice view from the rooms (whose with view on the Lake, while the others have practically no view at all). VERY nice breakfast buffet, with fresh and tasty food. VERY nice bartender, with a great sense of humor and funny manners. GOOD prices for the drinks in the room's minibar (just CHF 2.50 for a soft drink). Absolutely NO WELCOME policy. At the reception we were treatet as we would bother the hotel's staff with our stay. Nobody showed us the room or took care of the luggage. A young girl at the reception desk said that since we booked by www.booking.com with very cheap prices we cannot expect a nice room. The room was terribly small, the bathroom was so uncomfortable that we couldn't even move in it. Be bed unconfortable and small. In fact, they gave us a single room with 2 beds. I asked to chance it, and when I saw the alternative (even worse) I decided to keep the previous one. At the check-out nobody asked us if we were satisfied. In fact the staff didn't absolutely care about us. I payed CHF 280.- for 1-night. Big mistake. Never again.
The view from our room was wonderful. The food and hotel pleasant but overpriced. Pillows were not comfortable
The managment and all the hotel staff have excelent quality Restaurant food is excelent no
the location near by the railway station was perfect for us and the view from our room-terrace to the lake & mountain was beautiful. My husband was impressed with the whisky selection
At breakfast, our table was asigned to the table that is located at teh worst position of dining room although we were the first guest. Our table was teh most far from window and near by staff door. I have no idea why we had to be treated like this. May be due to price from this web?
The view was absolutely amazing and the hotel was well located. The restaurant was extremely expensive.
Spacious room equipped with a good shower. Outstanding view from hotel room of lake and mountains. The bed had a heavy duvet which might not suit everyone as it was quite warm!
Hotel Schweizerhof Pontresina was excellent. The staff were very very good and very professional. Everything in the hotel met our expectations , cleanliness, serice and food.. I would certainly recommend this hotel and would enjoy another visit.
The staff is efficient, friendly, and helpful. The dining is excellent. The room was large and clean, and my top floor room had a great view of the Alps. The hotel facilities Re nice including a large check-in area, comfortable lobby, and friendly bar. The overall feeling of the hotel is warm and inviting. My sons and I have come here twice to ski at St. Moritz, and will come again. I love the staff and hotel. +41818393434
Staff was very friendly! Excellent diner in the restaurant.
Nicely located in the center of Pontresina. Good Breakfast Buffet. Excellent Restaurant. Use of the big indoor/outdoor swimming pool of Pontresina was included. Ideal to relax after a day of hiking in the mountains. Has a garage.
Cosy, beautiful view, nice rooms Toilet
Very helpful and attentive staff. Bathrooms are in the 50s style (very old fashioned).
very nice position of the hotel, in Pontresina. Extremely nice staff.
To expensive in relation to the room
Great staff, close to everything
Nice and practical location, you can leave the car and go walking or by cableways, buses, trains, everywhere, Simple yet confortable and complete hotel lorganization, Beautiful view of mountains and village. Furniture is 60's 70's style and old, but not worn out.. Optimistically it could become a kind of vintage.. The smell in the garage is not.. "reassuring".
the attention that i received from all the staff including mr and mrs hauser i like everything
Friendly reception staff and wonderful breakfast lady.Reasonably sized room and nice view from room window. Lack of tea & coffee making facilities in the room.
Friendly staff and good location and nice breakfast.
Very good design and view
The staff and location were great
Central location, drink voucher upon arrival, friendly staff Bed was a bit hard
clean toilet and clean room smell of new wood furniture
Very friendly staff, owners take personal interest in the hotel affairs including making sure that the guests try local delicacies. Staff was very friendly everywhere.....reception/bfast/dinner. One of the best places that we stayed in swiss. We also got free travel passes for the two night stay in St Moritz.
Excellent staff and warm and genuine welcome. Arrive in St Moritz early and staff were kind enough to allocate a room immediately. Quality accommodation and breakfast was excellent. Enjoyable stay. Menu was limited and expensive but appreciate that this is St Moritz and things are expensive. Quality of food was good nevertheless.
The hotel room was sensational, great comfort beds, deep bath, nice restaurant and you could use all the areas for internet access as well as the room Nothing
The hotel is in the centre of St Moritz Dorf. Plenty of restaurants near by. Mountain railway leading up to Piz Nair was only 200 metres away. Room was comfortable and breakfast was fine. Coffee was excellent! Nothing really. It was what it said on the advert. There is no bar or restaurant in this hotel.
Warm welcome and ability to check in earlier than expected. Free parking available. No hairdryer in room.
We arrived earlier than check-in time, but staff welcome us and keep our luggage while we hiked mountain and put them in our room when we came back hotel. Hotel doesn't have a transfer service from to station, therefore it was a little hard for us to bring our luggage from station to hotel, because hotel location is upper side of station. But staff friendly call taxi for us when we check-out.
The hotel staff is superb. The city is lovely.
Good, old fashioned. Good size bath & bedroom. Local travel card given was fantastic. Nothing
Nice breakfast with beautiful view.
Central location, cheap internet connection for a whole week. Faded room
The room was clean and the staff were excellent providing very good service which will be long remembered. Some clearer directions from the train station to the escalators to the town center would have saved us the steep long walk looking for the hotel.
Very friendly staff. Lovely room and hotel, delicious breakfast,very cozy and well maintained, close to everything. It is an uphill climb from the train station. We had a good map, but it might be hard to find without it. I would encourage others to look for the bus to take you close to the hotel.
The staff there were very friendly and considerate.
Well the location was excellent and the rooms quite beautiful but also quaint and the hotel staff were outstanding. They made every effort to help us and make us happy. We were sorry we could only stay one night but hope to go back next year for a longer stay. no.
Very nice and professional service. Very quiet location. Very clean sport facility. Free mountain bikes available. A little pricy, but it worth it. Excellent food, but only one menu available for the evening dinner. Wifi internet access only available in the library at this time.
This is a superbly well run hotel with friendly yet professional staff creating a relaxed atmosphere ideal for a short or longer vacation. The restaurant food was very well presented and a joy to eat. The wine list included many interesting wines not available outside Switzerland.
gutes Preis-, Leistungsverhaeltnis, freundliches/hilfsbereites Personal -
The staff was friendly, helpful and efficient. Our room was large and comfortable. We ate one evening at the Grill and found the food disappointing. Some seemed to be pre-packeged and pre-cooked. The waiter was very nice but quite inexperienced. Still, the price was reasonable.
The staff were very helpful. Very affordable accomodation. Heated flooring in hotel room : ) Showing it's age ... but very clean
very good part buffet dinner and breakfast, staff pleasant and friendly, very good service pillows lumpy, duvet polyester
The room was very nice and comfortable.
Very pleasant stuff, cleanliness of hotel. I think that hotels should have free parking for guests.
Very nice room, large size & pretty location. We were not told about the swimming pool, spa services & availability of these things for guests until the day we left. Could have used them since we had cold, rainy weather during our stay.