Position and breakfast I specifically asked for a quiet room and they gave us a small and noisy one . Furthermore they asked me to pay the full stay in advance
Firendly staff, good location (near the bus and train station adn few steps from the center), clean and spacy room, winter garden!
Its really wel located. The doors of the shower cabin were broken and it was really difficult to close them. Despite I was on the 6th floor I could hear the traffic noise outside. The main lift is really slow and it even blocked between 5th and 6th floor with me inside. Emergency bell did not work so I wasted 10 minutes inside the lift with no assistance. Finally, the lift suddenly started to work again.
position and price a couple of days we cold not get any breakfast because of too many turists
Hotel staff is exellent. Hotel is in the center of Sofia. No
Older style hotel, renovated a while ago, and pleasant. Good sized room, slightly better than average breakfast with room. Room was very clean, and the staff were excellent. Hotel is 2 blocks from central Metro station "Serdika." Hotel is close to center of town, but one block into a slightly dodgy area with a few strip clubs and gambling bars. There is a strip bar in the basement with signs in the main lobby of the hotel. It's all done rather tastefully, but may not be a place where families will be 100% happy.
sightseeing disco ripped you off
the staff, they are very helpfull and friendly.
The location was very convenient for seeing sights of Sofia, the staff friendly, breakfast very good, everything in the room worked properly to include Air Conditioner. Good Internet connection. Building has character, appears to have been built in late 1800s, remodeled twice with last one in 1998. It is close to the street car and you do hear it in the room,did not bother me that much but might a light sleeper. Does share a entrance with a strip club, but not aggressively advertised and can't imagine being a problem, except for a real prude. Bathroom while fully adequate, sort of small.
Quiet and clean When we ask for taxi the receptionist don't inform (or don't know?) that in Sofia there are 2 terminals in the airport: we risk to loose our fly.
Reception staff were very helpful
Friendly receptionists. Found it very noisy at night (from the street).
Design og personalets imøtekommenhet. Det var helt suverent! Om amn ikek har andre grunner til å reise til Sofia, så er det besøk på dette hotellet grunn nok. Jge reiser svært mye i jobbsammenheng, og dette er noe av det ypperste jeg har vært på. Ingen
Beliggenheten. Virket trangt. Fungerte som en liten hybel, hadde ikke følelsen av at det var hotell.Frokostutvalget for sparsomt og upraktisk til denne prisen. Nesten alt måtte bestilles separat.
The really good thing about this hotel is its location! Step outside and your in the middle of all the streets for shopping etc! there was no window in our room and thats ok if air conditioning is working properly. Also the fact that tea and coffee were not complimentary in your room, but had to be paid for
cleanliness of your room
Friendly and efficient staff. Organised Airport transfers. Good clean linen on the Beds.Two Small Bars or Dining Room with good food Internet link can be very slow at times
Location is very good the staff are very nice and helpful The pilot not conftbol air conditioning didn't work
the big bed one blanket for a 2 person bed
location, flexibility of staff. I paid extra and upgraded to a better room, which I liked a lot.
It was very central and had a very relaxed athmosphere
Very close to everything. Poor breakfast
The athmosphere was warm Nothing
helpful staff, central location need to walk up several steps to get to the elevator, which could be a challenge if you carry heavy bags
Staff very welcoming and polite and they spoke excellent english. Very helpful on arrival and on helping us with luggage etc. Very helpful in booking taxis to airport, althougfh unfortunately they did not turn up the next day! It was fine, there were cabs on the street they hailed for us instead. No transparent windows in bedroom, probably related to air conditioning efficiency, but we could not tell what the weather or the view was like! The ordered taxis did not arrive, but they hailed us two cabs. Unfortunately one of them overcharged us for the trip to the airport (20 lev vs the 13 lev it should have been) which was disappointing. Cab no. 91119 just in case!
Location was great for me, breakfeast was good and the hotel was very clean. Room was very small with no proper window and I would not like to stay in that room for a week. I was there on business for two nights and only used the room for sleeping.
Very central location, small rooms but tastefully decorated, very clean. Quiet. Staff helpful. The air conditionning was very loud (and woke us up everytime it switched on). The beds are small (160cm wide) and there are no twin beds rooms (i.e. for kids)
The hotel was extremely well placed for the city centre. It was comfortable enough and clean but my stay was brief. My only complaint would be that the bed was a touch small for two, though I was on my own - so not a problem for me - but it was too soft and the pillows were well past their sell-by date.
Nice staff, wireless working perfectly, right in the centre
Exceptionally helpful staff
Nice room Very small hall. Small bathroom
very central walking distance to plenty of sites/ bars/ shopping malls. Fine comfortable room. staff friendly Services :- no bar open on my particular w/end otherwise nice restaurent. Cleanlines:- carpet badly stained needs good shampoo.
Exceptional choice!!!!! Nothing negative..Nothing at all..Free parking space, clean & comfort rooms, great staff, great location...I recommend it!!!!!!! Everything was Great!!! No complains what so ever.
Centrally located - Very good noise insulation - Wi-Fi free of charge - Professional Staff
Good location, near center of city,very cleaned,good price. The refrigator and the aircondition doesnt worked.(Room 503). Also at bathroom sometimes we had water for shower and sometimes stopped(for 5-10 seconds).
The hotel is very charming and all in good taste and artistic. There's an excellent benefit-cost for it.
The location was excellent, right in the city centre. The staff were friendly, professional and helpful. Room was average size, very clean with nice bathroom and facilities. For 50 euro a night, this was excellent value and I would recommend it to anyone coming to Sofia for a short stay who needs a place to relax after a day of sightseeing.
Location Bed and shower size
Location Too many stairs,shower in toilet and low beds
Friendly helpful staff
Bathroom/toilet in 2sqm, no cabin at all No hot water on day, included continental breakfast poor
comfy beds, very good location room cold, breakfast not 'english'
Cool design of rooms No internet access in the room, No elevator for luggage
This is the second time I visit this hotel. it is down town very close to all sightseeings and the market. The personel is very kind and helpful (english speakers) and the rooms very comfortable. I think this small hotel is the best choice for Sofia cause it's really cheap, clean and in a very good location. the small bathroom was a little bit annoying,but after my second visit I had already got used to it. Overall was really good for the money we paied.
Small hotel with helpful and warm staff
location; friendly personnel
Location and Decor Had to keep window closed to sleep trams very noisy, no lift.