Shenzhen Hoteller

Fordeler: Highly professional staff, thank you Joseph! Very comfortable hotel, enjoyed the large room in 30th floor, huge breakfast selection and complimentary snacks and drinks in the evening. Nice outdoor ...

Fordeler: Excellent as my previous stay, excellent staff, good foods in Foo, Chinese restaurant is ok, room is good and quiet, bed is comfortable, location is excellent.

Fordeler: Very professional services, friendly staff.

Fordeler: Modern rooms, comfortable.

Ulemper: Restaurant food is expansive.

Fordeler: Hotel room is modern, lots of lights, roomy, and very friendly staffs. I come to stay at this hotel often and sure will return again.

Ulemper: Food is good quality, but relatively expanisive.

Fordeler: Location, bed, gym, service

Ulemper: Carpet and sofa relatively aged

Fordeler: Very well organized and managed hotel. Advanced services. Very nice stay.

Ulemper: None

Fordeler: The location and smiply its Fourseasons perfect standard in any where

Ulemper: The Free Wifi was Slow and no access to Google, instagram, twitter

Fordeler: excellent staff, feeling very warm, very helpful, very positive good foods in Foo

Ulemper: Pillow, and I should have asked for another one

Fordeler: Friendly staff, great concierge service

Fordeler: Nice swimming pool

Ulemper: Rooms not so fashionable anymore

Ulemper: service at the bar and cafe in the evening was very bad. staff in Breakfast time cafe and front desk is nice

Fordeler: Large choice of breakfast, good location for business and access to main roads, friendly staff.

Fordeler: The housekeeping were generous with the cleaning and toiletries supplies. Nice city view. Concierge were quite helpful.

Ulemper: Few staff speak English. Bed was a bit hard for our liking. Looks a bit old for us, it is a 3.5 to 4 star rating for us.

Fordeler: Value for money Liked the facilities

Ulemper: Probably would have loved to have some more variety in breakfast.

Fordeler: Staff is very friendly and helpful. The beds were quite comfortable. Breakfast was quite nice with coconuts being a pleasant surprise.

Ulemper: Couldn't find anything.

Fordeler: nothing anymore. Used to be nice!

Ulemper: Breakfast getting worse, rooms and floors are smelly (mold), rooms very noisy (I was on 21st floor). Too bad, used to be a nice Hotel few years ago!

Fordeler: Room was awesome, staffs are friendly

Fordeler: The Langham hotels have always lived up to its stands and been the perfect example of its philosophy The art of Stay. This very property's facility has been maintained in rather perfect condition...

Fordeler: Breakfast ok with good service

Ulemper: 1. I had booking for two guest they charged me with one extra breakfast 2. Room service knock at my door at 11am while I am still bathing and slip over marble floor while trying to answer the door ...

Fordeler: The staff going out of their way to give you an amazing caring service

Ulemper: n/a

Fordeler: Ok

Ulemper: Include breakfast

Fordeler: Everything was just perfect from check-in, stay, food, service, facilities and all staff were extremely nice and efficient. Will definitely stay here again.

Ulemper: None, everything was perfect.

Fordeler: The room had a beautiful view and the members of the staff were very friendly. The mall is a few steps away, so is the metro station. The swimming pool is luxurious and asks for a few hours of ...

Ulemper: The menu in the restaurants is somewhat dubious as we ordered several things that did not come as they were stated in the menu. We received a royal apology from the food and beverage manager there, ...

Fordeler: Spending time in Langham SZ is always a great pleasure,food, wellness centre, Spa, shopping mall integrated, facilities are definitely a unique experience comparing with local offer. Wifi with VPN ...

Ulemper: Wi-Fi could be implemented as it not strong enough to download everything.

Ulemper: Breakfast buffet layout, also the way they position the spring water, look like its for free but its not, 50 RMB per bottle, should be free at a buffet. Do put it so much in the open if its not for ...

Fordeler: This place is good and I mean good I am in china every 3 month this is by far the best 5 stars hotel I been in china becouse of the staff they know english and western service ! Breakfest is very good...

Ulemper: The price is a bit over the top but it is still reasonable

Fordeler: Incredible staff, friendly and couldn't do enough to make our stay special. Afternoon tea was delicious and the gym facilities excellent!

Fordeler: Lovely decor, luxurious rooms, and fantastic service. Beautiful appointments and open ornate spaces.

Ulemper: Although my room rate was quite reasonable (possibly due to corporate negotiations, all of the on site restaurants are ridiculously expensive. Dinner can easily cost an much for one person as the nightly room rate, and it would be impossible for two to eat dinner for less than the nightly rate.

Fordeler: Excellent service, new rooms, great amenities, fast service, no complains whatsoever. Try the grand rooms they are truly amazing.

Ulemper: A bit far from the metro station, even-though there is a new one opening 50 meters away in the forceable future. (no the hotels fault though).

Fordeler: views

Ulemper: Interior

Fordeler: The staff where excellent. The design and all the detail and comfort was amazing. I felt like i was in Heaven. If you book in ask for Sam the manager he is amazing and he will listen to your needs...

Ulemper: Love it.

Fordeler: Great location and view Very good services and room

Fordeler: Good service, helpful personal. And very beautiful room with a good view.

Ulemper: Transparent door in the bathroom. No coffe and tea in the room, but there is an electric kettle what doesn't make a sense.

Fordeler: Amazing comfort, Great Service

Ulemper: I don't think the door to the bathroom area should be only slightly tinted. From the bedroom you can see every angle of the bathroom. Its fine if you watching your partner going to take a shower, ...

Fordeler: Breakfast was perfect

Fordeler: Absolutely first class room with terrific bed, bathroom and views from 70+ stories over Shenzhen and Hong Kong.

Ulemper: It's pricey but certainly in line with similar hotels anywhere else in the World.

Fordeler: One of my best hotel stay

Fordeler: A fantastic hotel with a beautiful view over Shenzhen. The reception area was impressive and relaxing atmosphere. Very nice with the cafe around the whole floor . The room was very modern and well ...

Fordeler: The best bed I ever slept in my life. Unfortunatelly I we had no time for breakfast , but imagine it must be great.

Ulemper: Nothing!! Best hotel I have stayed!!!! Top Top

Fordeler: Best service in China

Fordeler: very nice and helpful staff, especially Sun and Jack at the executive lounge

Fordeler: The Service was just Fantastic

Ulemper: Nothing

Fordeler: Amazing hotel and very attentive staff. Room was beautiful, clean, stunning view. We loved every single minute spent there

Fordeler: Best service specially mr Erik yoon

Ulemper: Almost nothing

Fordeler: All

Ulemper: Nothing

Fordeler: Amazing hotel. Really clean and modern. The staff are the greatest, nothing is any trouble to them. The gym and pool were amazing, along with the breakfast. Great variety. Would definitely recommend ...

Ulemper: Not much

Fordeler: Perfectly equipped and well-maintained property with helpful staff. The exec floor lounge is a good environment for business meetings. Location is perfect for the convention center and minutes fro ...

Ulemper: Extended hours in the exec lounge would be helpful.

Fordeler: The staff

Ulemper: The overall ambience, the mini bar in room, the TV set was out of order. In all, it's very different from other RC I have visited before, say the Beijing RC.

Fordeler: Good quality in all aspects

Ulemper: Quite expansive. Should provide discount or incentives to loyal customers

Fordeler: The breakfast is not competitive if compare with counterpart hotels.

Fordeler: Good staff

Ulemper: Had to change rooms 3 times as very bad smoking smell also in the end we had to get the aircon fixed for 40 minutes at 12:30 at night as it was not working at all!!! Worst stay I have had at the ...

Fordeler: Everything you would expect from the Shangri-La, the bed and sheets were clean and comfy, the room was nice.

Ulemper: I was expecting a better view for the price.

Fordeler: General feel of property

Ulemper: The prostitutes in reception

Fordeler: Amazing staff

Ulemper: nothing

Fordeler: Room was quite spacious and tastefully designed.

Ulemper: The TV is positioned at the side of the bed so making watching it from the bed a little uncomfortable.

Fordeler: Room was spacious Staff were friendly Good location

Ulemper: pool area was lacking in character

Fordeler: Bed is comfortable, spa and pool is great. Definitely recommended if you need a break.

Fordeler: The stay was perfect again, as I expected from the last visit. Friendly service at any time.

Ulemper: Nothing to improve.

Fordeler: Nice swimming pool, nice breakfast, comfortable for business meetings

Ulemper: Lack of details in the construction and standard quality of the materials.

Ulemper: When checking in we had an issue with the room booked. I thought we booked a king room but confirmed a double twin. Asking if we can switch rooms, the staff was not helpful and was not in their policy...

Fordeler: The room was spacious and comfortable

Ulemper: Number of lift required to get to room

Fordeler: Nothing

Ulemper: Everything . Management is non -existent , wont engage with customers if complain, very disappointing , as they have no clue .

Fordeler: Staff in Grand Club is nice and friendly. They are also polite and helpful.

Ulemper: The hotel front counter is in 33 floor and it easily mix up 'Upward' and 'Downward' inside the lift.

Fordeler: This is an excellent Hotel.We had an executive suite wirh Lounge access for 2 nights.EarlyThe Lounge at this Hotel is one of the best experienced.Breakfast was great as was afternoon tea and Wine and...

Ulemper: Reception is on the 33rd floor so you have to go up to the 33rd floor from your room then change ro an express lift to go to ground floor ...not a big problem you just have to adjust

Fordeler: Excellent everything!

Fordeler: the services by all staff were very good,the respond time was fast

Ulemper: it took me awhile to check in and i wished it could have been better

Fordeler: Nice staff. They Spoke English. Room is spacious and the bed pretty comfortable.

Ulemper: The breakfast at The Club on 25F is not worth the value at all... it's a joke really. too many lift rides... it's annoying. The pillows where a bit uncomfortable.

Fordeler: Service and clean , big room

Ulemper: Amazing pool. The kids loved it.

Fordeler: The sauna, steam room and indoor swimming pool was one of the best I've experienced. Calm, relaxing, hardly anyone there. Felt exclusive! Outdoor beach and pool is otherworldly! Food at the ...

Ulemper: There were a couple of places on site which weren't open. The pirate ship is being refurbished until later this year and parts of the outside pool were closed. This is probably down to staying ...

Ulemper: Was assigned room 5113, while making the room key got replaced to a far distance 5137 by another checking staff. ???

Fordeler: My twin bedroom was spacious, large balcony, and a very large, comfortable bathroom complete with bath salt, as well as private toilet. Hotel grounds and facilities are fabulous, friendly and helpful...

Ulemper: There was only one exit way from the hotel by car/taxi, which was connected to enteance of a tourist theme park. We were stuck in our taxi for nearly 30 mins due to inconsiderate drivers loading ...

Fordeler: nice mark and terrasse for breakfast .Beds very comfortable....And very beautiful hotel .

Fordeler: The kingsize bed was the largest bed ever and the room was very spacious.

Ulemper: The walk to the room was a little far.

Fordeler: The bed was amazing and staff were extremely friendly and helpful.

Ulemper: I had expected the breakfast buffet to be better. More choice of food and a better quality.

Fordeler: Nice bed. Spacious Room. Breakfast was off the charts.

Fordeler: Very easy access from the OTC station. A beautiful hotel with the biggest variety of breakfast food available.

Fordeler: The staff in Loung club is really nice, we're surprise with than mainly Austin, he is really nice and help us a lot including Tips about the city !! Thanks Austin for everything !!!!!

Ulemper: The water of pool is very cold, in the indoor pool could be a little warm...

Fordeler: Friendly service and good location

Ulemper: Sometimes it was not the cleanest and always smelled like smoke

Fordeler: Clean hotel,Helpful staff & good location ..

Ulemper: The gym treadmills (running machine) are the main equipment for any type of gym & their only use is light jog or their dangerous..

Fordeler: NA

Ulemper: The AC bad never get cool and the carpet smell smoking even in the non smoking room.

Fordeler: Nothing

Ulemper: Nothing

Fordeler: bed very comfy

Ulemper: some staff not very friendly

Fordeler: Staff helpful, location fantastic, security strong. I felt very comfortable right from the start

Ulemper: Found no faults at all

Fordeler: Nice staff helpful , easy to get to hotel

Ulemper: Over priced

Fordeler: Location and Staff.

Ulemper: Vegetarian options for breakfast and lunch menu.

Fordeler: Everything is great

Ulemper: Our room everything is ok except the bath tub must be damaged by costumer and they just paint over it and not a good job ( I think its was room 1121)

Fordeler: NOTHING !

Ulemper: Dirty: cockroaches (XXL sized) in the room and one even jumped in the bathtub while I was having a bath !!! - Room small like a shoe box - Old fashioned - Noisy (there is a night club next door, so ...

Fordeler: Pretty responsive staff, good. Locations plenty of restaurants nearby. Close to subway station.

Ulemper: The hotel use cheapest possible toiletry. The tooth paste actually taste bitter. I took a shower upon arrival and the plug in the bath tub is not working resulting a pool of water accumulate in the tub. They quickly fix it. But it is annoying. One more thing that is worth mentioning, if you reserved a non-smoking room, good luck getting one with cigeratte smell. I have to change the room twice cause as it happens their customers has no regards to the non-smoking requirement. They smoke whenever wherever they want.

Fordeler: Veldig hyggelige og hjelpsom personalet. Fine ryddige rom og god frokost. Hotellet ligger sentralt. Skal du til Shenzhen er dette et hotell å anbefale, bor selv fast her flere ganger i året i ...

Fordeler: Pool. And greeting help from concierge

Ulemper: No Bar open at night Service F@B around very Poor and no stall management going around Service in lobby cafe very poor or inexistant

Fordeler: good breakfast, rooms ok, great pool, interseting area around

Ulemper: extra charge during breakfast for cappucino

Ulemper: There was a smell of a room needing better cleaning. Empty plastic bottles under sink. Smelling bathrobe.

Fordeler: staff is friendly

Ulemper: parcel was lost by the hotel reception

Fordeler: Bed and room condition was extraordinarily clean. So is bathroom. Impressive amenity in harmony but content's quality is a way below than its looking.

Ulemper: Facility was a bit over it can be. Staff in lobby looked proud and looked good but sometimes they looked not to care about outside when they get asked direction or what is happening there. Door man ...

Fordeler: The location is very convenient, just next to Window of World and Happy Valley. The staffs are friendly and helpful.

Ulemper: Few choice for breakfast. No warm water for indoor swimming pool.

Fordeler: Staff were very helpful, comfortable hotel and food was nice. Room service food was great.

Ulemper: At the time the gym cardio facilities were being upgraded. So couldn't exercise properly. The Bar was closed so didn't have anywhere to go for a drink

Fordeler: Theme

Ulemper: breakfast is not good, pillow is too soft. bed is not flat.

Fordeler: Location to Sea World

Fordeler: The pleasant smell of fragrance in the lobby and the absence of odor in guest rooms were quite comforting after a long travel; in addition, the rooms features a phenomenal view of the sea.

Ulemper: The executive lounge could have done better with a larger variety of food. I am personally a fervent fan of salmon, and I have seen salmon served in almost all of the executive lounges that I have ...

Fordeler: The hotel is excellent in every aspect from the facility to the staff and services

Ulemper: NOTHING

Fordeler: Staff are great, all facilities are great, just a great hotel

Ulemper: Nothing

Fordeler: Good location. Walking distance to Hai Shang Shi Jie.

Ulemper: not provide shutter bus to shekou Port.

Fordeler: A very well run luxury hotel at good value for money and wishing walking distance from the Sea World entertainments centre.

Fordeler: Courtesy of the staff

Ulemper: Price of the buffet should be less expensive

Fordeler: Nice and clean, except Mosquitos..

Ulemper: Mosquitos. Club lounge not up to standard for refreshments/food and nibbles

Fordeler: Breakfast is good !

Fordeler: The staff are very nice.

Ulemper: The first room assigned has smell of smoke. The swimming pool is too warm and feel not clean.

Ulemper: Litt gamle tepper. Tepper egner seg ikke i fuktig klima og er mindre hygieniske.

Fordeler: Location and waterfront view.

Ulemper: Construction around hotel area. Traffic congestion around hotel.

Fordeler: Heavenly bed for sure

Ulemper: Front desk could not locate our booking when we check in at night.

Fordeler: Staff are all helpful and professional. Hotel facilities are great n modern, always my first choice of hotel in shenzhen.

Fordeler: The location and cleanness

Ulemper: The breakfast

Fordeler: excellent location and facility, Service is also good as well. For sure I will come back to this hotel again.

Ulemper: the service in restaurant is not so professional. i.e. the waitress has no clear idea about food or beverage especially the cost for a meal is not so cheap.

Fordeler: Convenience

Ulemper: Bf too expensive

Fordeler: Staff friendly and competent and very helpful

Fordeler: It was quite and the bed was confortable.

Fordeler: Breakfast buffet was great.

Fordeler: Room design and comfort

Ulemper: You need to pay to have internet in the room...

Ulemper: I had to fight at the checking for a confirmed and paid breakfast for my 7 year old daughter, They even ignored their own booking confirmation they sent by email. Very bad attitude. The lobby lounge ...

Fordeler: Average, not good for price.

Fordeler: Gjennomsnittlig, ikke bra for prisen.

Fordeler: Great Buffet selection. Loved the fresh juices!

Fordeler: Breakfast :super good!

Ulemper: Reataurant: the restaurant close so early!!

Ulemper: Hotel and fittings are a bit old..

Fordeler: Fast Wifi with access to Gmail, Facebook etc. Very clean and comfort room. Hotel paid attention to details, great lighting and fresh air in room.

Fordeler: The room, the bed, the pillows and bathroom were amazing. The breakfast was great as well. We will definitely be staying here again - great for a weekend getaway from HK. If your main purpose is...

Ulemper: The level of English of the staff was very low - very below global 5-star standards. It wasn't much of an issue for the most part, except that the concierge was not helpful at all. Communicating ...

Fordeler: The bathroom was really pretty and spacious, and really well equipped, especially love the bath tub right next to the window which was huge! The room itself was nice too, except a bit too dark even ...

Ulemper: The window in the bedroom is quite small, so it feels like not a lot of natural light can come in.

Fordeler: Comfy room - great bed. Beautiful bathroom

Ulemper: Really weird smell in the room. I reported it immediately when I arrived - very unhelpful and no resolve was offered.

Fordeler: The rooms and staff are both of high quality. The proximity to the Shenzhen Metro makes this a nice location in the Futian District

Ulemper: The buffet on the executive floor in the evening left a lot to be desired. Generally poor quality finger foods with low quantities. The additional charges for a second guest in the lounge make it a ...

Fordeler: Nice staff and helpful.

Ulemper: Room wifi is not connected steady, Google, youtube, gmail etc wont work.

Fordeler: Staff are generally friendly and helpful

Ulemper: Overall the service has been very good

Fordeler: Liked the pricing

Ulemper: Service was not great, facilities kind of old and need to be renovated. Anyways, you get what you pay for. The pricing is pretty low for a JW Marriott brand. Perhaps this one was a franchise?

Fordeler: Staff not friendly & not professional! Serve very slow & no manners, charge wrongly, lucky I check the bill.... Only amend...

Ulemper: Train the staffs, cannot simply ignore guest existing...!

Ulemper: Beeakfast wasnt great