Shenzhen Hoteller i Luohu

Yes, it was very very inconvenient to go to hotel from the train station upon our arrival. It was too far to walk with all our heavy luggauges and too near to take a taxi (was scolded by taxi driver!). Hotel should provide shuttle bus for guests' convenience.

I have been thrre several times and owuld like a room on the 23-25 floor next time prefer 23 to 25 floors

concreige great help in arranging transport to HKIA strong stale smell in rooms

The location was convinient as it was right next to the train station but that was all. The images online showed a completely different room from what was the actual condition at the hotel. Staff was super rude when i brought this to their attention; only good for a short stay and because of proximity to the train station.

I stayed at the Hotel many times find staff very helpfull and friendly. Good location and excellent value for money

Location and the Staff service We stayed on the 9th floor, and the Music (super-bass) was so loud that we can't get to sleep at all - till 3 a.m. in the morning. This would be a disaster for those business travelers who need early sleep /rest during the night.

Room and location Front desk staff is 100 percent rude and does not understand website bookings. If you book on a website check your bank account as they charge you twice for your room so you end up paying double. You explain to staff and show them paperwork and they still do not have the ability to understand. Bad service

The hotel staff are very friendly and helpful. The location of the hotel also quite strategy to get to the Bus/Rail stations. N/A

spa on the 4th floor. bed a bit to hard

check in, check out was fast.Room was cosy. none

The rooms are spacious only some noice coming from the street until late. Hard beds, staff speaks poor english. This is a hotel more for local people.

The shower is good. The location of the hotel is too far away from the train station and the entrance is difficult to locate (unless you are taking a cab). My room is also facing a road under construction.

Close to nearby shopping area. Next to Metropark, MTR station under construction. Spacious room. Suggest to provide facial box tissue & spoons for guests in each room