the room was really comfortable.. the bath and the personal which was completely indifferent except one person....very good hotel but poor stuff!!!!
Location. Excellent welcome by reception staff. Pool not really suitable for 2-3 years and below. Food at poolside ok.
excellent location, by the beach and within easy walking distance to many bars, shops and restaurants. too crammed by the pool. people 'queueing' at 8.30am for the sunbeds that are unchained at 9.00am.
we liked the freindly atmospher
hotel was in an excellent location, directly on the beach. Very clean and friendly staff
Great location, nice pool and very clean. The beds are very hard and not comfortable. The hotel is also very noisy in the mornings. The room was also quite small - there was only two of us staying in it but it was advertised as a three person room but would be too small for three adults.
location and child friendly especially free ice cream for kids beds were not the most comfortable and soft drinks at the pool bar were expensive
Friendly staff and very clean. Also, facilities were excellent and condition of hotel is lovely. Room was a lot smaller than depicted in website pictures which I found very disappointing. The room, while clean was small and 'pokey'. I had a problem when trying to pay in that both my credit cards where denied. Despite calling my bank and being assured the problem was with the transaction carried out by the hotel and not the card itself the night porter refused to acknowledge this and I had to pay with alternative funds at my own expense. It should not be advertised that credit cards are accepted when they are not or there are problems which staff refused to acknowldge.
pool & beach access No
Great location, very central to all amenities in Santa Eulalia
The buffet present at the breakfast and the dinner the organization of parking in the pinewood
Very efficient staff and excellent selection of food at both breakfast and dinner. Dated decor, paper thin walls (consequently very noisy but this in part is due to the lack of consideration of other guests), plastic glasses and plates at the poolbar - a bit much for a 4 star hotel. Dining atmosphere like a canteen - very rushed.
Beautiful location, very comfortable & relaxing stay. Staff extremely friendly & helpful. Entertainment was poor.
A very good choice of buffet food for both breakfast and dinner. There were plenty of sun loungers. Very friendly staff. Did not like the small balcony with safety grill which looked like prison bars. Room is compact and walls a bit on the thin side. Gentlemen were allowed to dine in shorts at dinner.
Staff were friendly and helpful, and it was alot nicer than the pictures.
An excelent view with each day a nice sunrise. Very friendly hotel staff. And very important, private parking for free. No.
we loved the excellent breakfast in the hotel, the kindness of the hotel personal.The hotel room was clean.The service of the floor manager was very good no
Room was excellent, 2 seaviews, as requested, each for single occupancy. Buffet of a high standard, and the food was not cleared away until it was time for it to close - at breakfast or dinner. Staff very helpful. No mad rush to get a lounger, as people complied with the request not to book beds and not occupy them. It seemed a little far away from the marina and the town but once we got our bearings both were very easily reached on foot.
great location,spotlesly clean, happy staff ,good varied food would return..we had a wonderfull room overlooking the sea. all this with just a two hour flight from Exeter...not easy to swim in the sea as it is quite rocky but within a ten minute walk you have the beach. not at all..no faults
Stayed at the hotel 20th August for 4 days and loved it. Place is very clean/ smart and right on the coast. Balconies overlook the sea and crashing waves. Harbour location is close and area is quiet/ smart. No
The staff were very attentive throughout the stay. The rooms large and comfortable. Well maintained pools. Excellent breakfast. Brief but well chosen Italian influenced a la carte menu at meals with excellent Italian coffee. Easy access on foot to Sta Eulalia. Over the top decoration in the hotel, although for some I'm sure this adds charm. Too much dark wood in the rooms for a Mediterranean hotel.
Excellent setting overlooking the bay both when at the poolside and at breakfast. It is in a quiet residential area (Siesta) but 15 mins walk to the Santa Eulalia resort with restaurants, bars and beaches. The hotel is small and feels exclusive, but I would say charming rather than luxury. Staff friendly. No problems getting sunbeds. Very clean and comfortable rooms and beds. Good indoor pool and jacuzzi. Not many of the rooms have balconies, although this wasnt a problem really. There isnt really much communal areas - eg reception/bar but we tended to go out in evenings rather than stay in hotel.
Very friendly and helpfull personell and staff. Upgrade to a room with sea view, thanks! Internetaccess by WIFI very poor in our room, much better internet-reception in the corridor. Need for upgrade to today standard
Spacious clean rooms, close to the beach. Nice pool and bar area. Helpful staff Expensive if you want to stay on a weekend during high season, (to be expected)
The staff were excellent and made the whole stay an extremely positive experience. Rooms looked a little tired but spotlessly clean.
This is the second time I have stayed here and the hotel is very well located and the staff are brilliant.The evening entertainment is also very good without being "in your face".The breakfasts are excellent.Very good value for money.
Very nice and design room, excellent welcome very warm, very pro.
pet friendly bar service
Wie have read various comments about the Ocean Drive, but the hotel is fully renovated and we had a great room to the sea. The whole staff is fantastic and their chill-out bar is just great. Breakfast was fantastic and you can order whatever you want - just great. Now the hotel seems to be the newest on in ibiza and has been the best we had experienced a long time. Absolutely recommended!
Great hotel. the lobby isnt fab. but the rooms are totally fab. the roof terrace is also amazing.they also give you free water and soda. this hotel is awesome! Cant think of any
en realidad todo, la amabilidad sobre todo y tambien un gran detalle del confort y de ambiente de este hotel. ademas los empleados y el desayuno.
The most fantastic picture postcard view and a most elegant and friendly place to stay
great location, excellent hotel uncomfortable bed
I liked the location, although having a car is absolutely necessary to getting around. (People should be aware of this before booking). I was impressed with the receptionist who quickly connected us to the local car rental shop and helped us get on our way. The breakfast buffet hours and selection were wonderful, the bathrooms were always cleaned spotlessly, and the staff was always helpful and accommodating. I also liked how the whole hotel had a German feel to it (facilities, design, service, and guests). I liked it. The wireless service did not work in the rooms, and even in the lobby with the hotel's computer, the service was not reliable.
the services, and location
Staff very friendly and helpfull
Clean, friendly staff, plenty of space/beds around the pool areas. Slightly out of town and local beach not usable for bathing.
casa luis is a little bit out of town but a very short walk, the rooms are very comfortable and have everything you could need for an apartment stay. There is a friendly feel about the place and would reccomend if you are after a basic place to base yourself in ibiza this is a great option. lots of kids about day and night when we stayed so if after a quiet weekend away may not be the place for you.
It was famly run and eryone was extremely courteous and friendly. It was also very clean and well looked after.
Very nice staff and a relaxed family atmosphere , very helpful, good food which was reasonably priced, definatley explore the local beach cove restaraunts for food some hidden gems to be found, 10-15 min walk into town which I enjoyed but some may be put off
The apartment & staff were excellent, good food at a good price in the restaurant. The only downside was that the beach was quite a walk away with young children howver I would stay there again. Because it was early in the season the supermarket at the apartments was not open but then there was a very large one only a few minutes away.
The location was great,staff where so helpful and friendly.Really fantastic location for a family holiday.
Staff were very helpful but that was about it. Lots of space for the price, we had a 2 bedrm apt The walls are paperthin. Lots of rattling from neighbours that woke us up. Door into apartment wasn't very secure and the heating didn't work, so we were freezing over night. Bathroom quite outdated.
Ticked all the boxes for a family holiday, excellent entertainment, close to the beach and the staff couldnt do enough to ensure we had a pleasant stay.
the apartment was clean, comfortable and lovely sea view and our room was quiet. we were lucky. may not have been had it looked over pool. small pool in relation to number of guests and continuous music is played all day around the pool, making it noisy if you want to relax.also workman chipped away at floor tiles near my sun bed which was a bit annoying but perhaps he had to get his job done.
Gardens, the view My bedroom did not have closet, the other room had the tiniest closet with four hungers. no room to put clothes away. In the kitchen there was no room to put the toaster and the kettle and I had to place it on top of the burners. No room to cutting board or cooking. Cleaners did not dust the bottom sheet, only put the top sheet on top.
hotel stuff was very helpfull,comfort,swiming pool,lovely food
The hotel was spotlessly clean and the staff could not be more helpful. The pool was excellent and a good size. There is a notice that says you cannot reserve sunbeds, however no one takes any notice of this. The rules should either be applied, or the notice taken down as it has the potential to cause problems.
Roberto, a great guy at reception - very usefull
The staff were very friendly and helpful and it was very clean. There was not enough room around the pool to sit and we were unable to get a sunbed as it was very busy. The hotel was also a long walk from the town and beach.
Supurb in every respect. AAA+++++ All evening entertainment in German.
Very Nice, family safe hotel, good pool, nice one bed apartment, nice and clean. not as close to the beach as I would of liked
Hotel is very well kept and maintained, it is very clean and it is a good decent 4 start hotel Shows go for too long sometimes big noise past 12 at night. The gym had some broken machines, no treadmill
Roomy accommodation and quiet as our room did not overlook the swimming pool and other public areas. Buffet style food - waiter service would be preferred.
The staff were very friendly and helpful and the location was perfect.
Grocery store across the street Very basic accomodation/bare minimum. Beds too hard. No direct access to beach. Too expensive for what you get. No free internet access nor wifi. Given 2 twin beds instead of a queen or king. Decor old and unattractive. Annoying entertainer downstairs singing karaoke. No fridge available. Also tried to charge us for ice. Shower curtain in bathroom was awful. Ac and ceiling fan too noisey. No secure lock box. Not a good location for those without a car. There was no good restaurants in the hotel vicinity.
Proximity to wveryrhing NA
they even take money for safe box, room does not have refrigerator, the staff dont put daily soap & shampoo for us
we only stayed for one night, we had our holiday on a yacht. We left the yacht on sunday and our flight was on monday so we only be there for stay the night over. We had dinner on the seaside of an italian restaurant, which was nice. The swimmingpool was very poor.
The hotel is in a very good location, staff and cleaning was perfect, food was excellent, definetly we will choose this hotel when we will be next time in ibiza. missing the fridges from the rooms.
Fantastic sea view in my room. Staff did not impress me at all (they had a free room in a hotel but told me they do not have). Poor breakfast, no wi-fi.
rooms are nice Most of staff was friendly but one woman was not. The main guy was awesome. No late check out option
Excellent location right on the beach, great views if you have a balcony and are sea-facing The hotel is slightly dated, although this doesn't spoil the holiday. The food is as you would expect from a 3* half-board, buffet style hotel
Location of the hotel is great - water front, amazing views, able to walk to beaches, restaurants and bars. Super clean, modern, beautiful, and comfortable. Amazing breakfast. Great pool, bar, spa, and spa facilities.
Pool, sea view and proximity to town. Good breakfast buffet. Limited and expensive access to wifi and internet, limited taxi availability, breakfast ends too early for holidaymakers - 10am
friendly and helpful staff.Comfortable and spacious room but stay ruined as a result of below comments All good points of apartments ruined by its main road location with extremely noisy traffic passing throughout the night and early morning hours, in particular local youths on exceedingly noisy high revving motorbikes and scooters which resulted in it being virtually impossible to get even a half nights decent sleep, despite our rooms being on the 4th. floor and being double glazed.
very central nice staff vey helpful clean and quiet
The fact that you were near the marina beach and you could walk everywhere. The noise from the surrounding streets was very bad
nothing a four star hotel with no parking,you had to go down every two hours to move your car and pay up 10 Euro per day.If you wanted to use the pool and needed to go to the toilet you had to use the toilet in your room or in the recipiton.Not a 4star hotel more like a3star hostel.
Having the facility to do your own catering, closeness to the beach and shops. The use of the pool and roof terrace which was very peaceful.
We liked the hotel. The employees are nice, specially the breakfast smiling guy! We loved to have frigo and oven intot he room, also the situation of the hotel, near bus stops and the beach also. We hated the fact that they putted us into a two bed room. We are a young couple and we were waiting to sleep together, so put us into a one queen or king size bed room! We slept together any way but we had to close the beds together.
Excellent 8 night stay. Staff fantastic, place immaculate, town lovely, apartments well located. Very attentive staff. Very small bathroom with WC badly sited.
Attentive staff who all went out of their way to make sure we had a pleasant stay. Free wi-fi in the rooms was a bonus.
the stay was very pleasant. all rooms are very clean and the hotel staff is very friendly. nice decoration of the room and clean swimmingpool. not crowdy at all.
Clean comfortable room. Friendly staff. The food was disappointing. Although we didn't go hungry the food was not as we had expected from comments seen on Trip Adviser. OK if you want to help yourself to 6 different flavours of Instant Whip for pudding. It was bland and boring, but probably reasonable value for money.
My husband and I thought the hotel was very clean and smart the entertainment at night was very good and the staff very friendly. The only thing we didnt like were the cereal for breakfast which were very hard so we bought our own kellogs cornflakes and brought them to the dining room each morning.
We liked teh staff very much. Everything was well organized and overal we can say that we had value for our money.
i did not like anything speacial, highly priced, and the food was horrible, the desk staff wanted more money for the 5year old when i had already cleared it with invisa direct, the food was horrible, they wanted more money for the 5 year old and the spa and gym was closed but i ran invisa la cala first before i booked and they said the gym and spa was opened thats why we booked ,and its highly priced and there no soft drinks when you have paid for half board, cleaning of the rooms was poor they dont wipe the surfaces or nothing.
Hotellrom var veldig ren og fasilitetene ved svømmebassenget bra. Lite variasjon på frokostbuffet (hver dag samme pålegg..., osv.)
Super beliggenhet,fin utsikt fra rommet . Lite støy fra gaten! Gå avstand til space! Frokosten var ikke bra! Dårlig rett og slett! Det var ikke kjøleskap på rommet, og heisen gikk i stykker .
beliggenhet og mye for pengene! nei!!
Havutsikt. Bra standard. Stille beliggenhet men kort vei til strand, restauranter og uteliv Kjøkkenkroken var litt shabby, og det fristet ikke å tilberede mat der. Ellers var rommet bra. Renholdet var kanskje litt mangelfullt. Airconditionen burde kanskje være på soverrommet og ikke i stua.
Fikk ikke rom som bestilt på Booking.com
facilities, abilities have to rest absence of its private beach, only public dirty beach is available. Another problem rather small pool. It is good that it is May now. But when it will be July and 150 rooms are fully occupied where to swim? In one outdoor pool or in fullyloaded dirty public beach? Hotel outdoor facilities are not credible at all for the summer high season. It does not look like four star hotel.
Good location nice big balcony
Very modern hotel and very good breakfast that was included. The rooms were nice and kept nicely No iron in the room. The beachfront was closed and the beach was ugly that was probably why it was closed. The pool area was kind of small.
view from tha balcony dirty rooms, old,unappealing interior, arrogant staff
View from the room was amazing Bed was terrible, we booked a double but only 2 singles pushed together were available. Room was far below 4 star quality.
Very nice freindly and supportive staff. Restaurant recommendation is wonderful, we really enjoyed there. The sea view from the room isspectacular and the hotel is very close to the Ibiza old town by walk. Best Recommndable place for relaxation & night life. Nothing special
Being in Ibiza, you usually hardly remember a hotel. Torre del Mar has a great location in Platja d'en Bossa - right on the seashore, 20 min. walk from Space club and 15 min. from Bora Bora beach club. Rooms are comfortable, staff is very helpful. They have a nice outdoor swimming pool with a tower in the middle - hence, the name of Torre del Mar
The fact that it is near town but not in town and seaview rooms have an excellent sea view. Parking was easy, and has a good shower. Staff at reception, mainly one that claimed that the Hotel was his house was rude, I booked a Hotel, not a room in somebodies house. Keys to the room had to be reissued everyday as they never worked. Money up front for the entire stay. Mini bar was never refilled during the stay.
The concierge was very helpful at all times I think the rooms could have been better cleaned
Good location, beautiful view from sea-view rooms, nice pool and good breakfast. Very expensive but that is Ibiza! Decor is a bit dated in the rooms, although the communal areas are nicer.
calm location, what is rather exceptionnal at Ibiza, near to the boat transfer to Formenterra, good breakfast, very nice garden and swimming pool
It's position was excellent, just far enough off the road to be quiet, but still in the midst of the action I had purchased an apartment, but I got given a room, which I had to re-visit the check-in desk and point out the mistake,
Very low price, friendly staff, pools were nice, right in the centre of town with shops / bars / restaurants just outside the door.. The hotel is only really suitable for (like us) groups of lads, whilst bedding and towels were clean, the rest of the room was extremely tired / facilities very limited and it would have been totally unsuitable for couples or families. It was fine for us though as all we wanted was a cheap bed to crash out in between going out.
Good value for money for low budget Kitchen facilities were poor
24 hour reception, good location - close to restaurants, bars, clubs (DC10, Space) and a short walk from the beach Bathroom toilet leaked and was not repaired until 4 days after being reported. Description of the apartment on website is incorrect, it is listed as possessing 2 double beds and 1 double sofa bed but actually holds two single beds and two single sofa beds, not ideal for two couples! The desc on your website needs to be amended according
Fantastic holiday experience! Friendly and helpful staff, luxury room, good location... I can not wait to visit again!
The staff was extremely attentive and friendly. The facilities are well above average. Rooms luxurious (we were in room 33.) The top floor rooms have minimal view but the otherwise exemplary surroundings more than made up for that.
Lovely well thought out luxuries and sweet efficient staff . Picked us up from restaurant to take us to the airport! Restaurant too small and outside terrace a bit cramped!
We really enjoyed the fabulous location, luxury and service.You get a really peaceful night's sleep even though the busy bars etc. are just 5 mins away!
Privbacy, quality service, quiet.
Excellent service, quiet safe hotel very well located, and anything you need they will take care of for you. Other than it being a bit pricy not really.... the service was excellent
The beautiful bathroom, the extremely helpful staff and excellent service such as parking your car is there wasn't an available space. Nothing - it was wonderful
The beach. Lovelr clear blue sea. Incredibly noisy. The entertainment could be heard in my room until it ended at around 11.30 and the noise then started again after 7 when the cleaners started work. Loudong banging and talking and no sound proofing in the rooms. My dad compained about the sound in his room and got moved to a different room which smelt very badly of damp and they're clothes in the morning were damp. My nephew has asthma so couldn't stay in that room so they had to move back to the noisy room.
It does include a buffet lunch and dinner, but that's pretty much part of your price. Plus side, great location. Nice maintained pool. Easy walk to the action. Can be a bit nosy but not too bad. I thought the staff were poor. The man at reception was baffled by our reservation and the sour faced older woman was rude, rude, rude. It would have been nice for someone to have smiled or told us about the hotel or anything, but nothing. I wasn't impressed. We paid extra for a sea view when we would have had a view regardless, internet was a total rip off.
The water supply to thr rooms is salt water, which it not very nice for washing brushing teeth etc.
Nothing, I have never stayed in a worst hotel, especially not for the rate of 220 euros per night.. It looks like it hasn't been renovates since 70s, staff is rude, avoid you can..
beach nearby, very friendly atmosphere, excellent food
The staff was very friendly and helpful. Good quality food
excellent service,friendly staff,family friendly.its just a great place.look forward to next holiday there.
I only stayed one night but everything was available to me. I am a pensioner with not very good legs or lungs, I have Asthma, and having to carry two bags, one quite heavy, up to second floor was hard work. It would have been useful if the fact that there are no lifts was mentioned in the description of the hotel on your site.
relaxed atmosphere, good selection of food friendly helpful staff. Have stayed at the Don Carlos several times and it feels like home. Very clean. Delightful setting.
We really enjoyed staying at this hotel as it is ideal for families due to its location and the entertainment it offers for children. Also the staff are very friendly and helpful.
liked the entertainment gino and bruno especially good with kids
The location and quality of food in the restaurant Crowded area around the pool, evening entertainment outside till 23.30 (impossible to sleep till this time)
The Staff were excellent both Cleaners and reception with the exception of one old short barman. The weather for the first two days but Hotel Don Carlos can't be blamed for that.
The location is very quiet making for a relaxing stay, also the reception staff were very friendly and helpful. The hotel is small, 25 rooms, so not too crowded around the pool. Quality of food at breakfast was very good. There could have been a shortage of sun loungers if the hotel had been full. Only one English TV channel, annoying process required to tune from international TV to Spanish TV and viceversa.
The staff were very friendly and efficient. The hotel was modern and had a good ambience. I would prefer if the hotel had a bigger spa.