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Rent, picolo var veldig service instilt og hyggelige. Betjening i resepsjon var uprofesjonell og skapte ubehagelig stemning. Baren nektet servering en time før stengetid. Dårlig informasjon om underholdning.
I thought it was excellent, Gym, booking in, service
Alt var bra og spesielt fitness rom. Vi fikk oppholdet velidg billig, men frokosten var kanskje litt dyr, 22 euro, men det var jo frivillig å spise der, selv om vi gjorde det Nei
Veldig hyggelig betjening, pent det er et klasse hotell Kostnads nivået på frokost
STOR suite i 6.etg, ren og delikat. Veldig sentral beliggenhet. Meget hyggelig personale og god service, deilig frokost i flott frokostrom. Her får man mye for pengene! Jeg savnet sengelampe; det var umulig å lese på sengen. Beslysningen var i det hele tatt dårlig egnet for lesing.
Store, flotte rom (vi bestilte suite),- nær beliggenhet til shopping og med gamlebyen 300m unna.
Alkoholfri minibar til fri benyttelse.. Utmerket frokostbuffe. Komfertabel seng. Hyggelig resepsjonspersonell. Fantastisk sentral beliggenhet. Hyggelig pris. Nei. Noe støy pga oppussing i etagen under.
God service, fin beliggenhet, store rom(leiligheter).
Romslige rom,bra mat,høflig og fin betjening,rent og pent,nytt,bra standard
Fine store rom med kjøkken; stort og luksuriøst bad; Alle rom har takluker uten gardiner; det blir veldig lyst på rommet allerede tidlig om morgenen; noen rom ligger også rett ved siden av en stor gate med mye trafikk.
Frokost på rommet var bra. Flott rom for to personer. Grei parkering for bilen. Gode restauranter i gå avstand.
Hotellet er hyggelig, rent og har en utrolig vin kjeller . Svært hjelpsomt personale. Litt laqngt å gå til byen. taxi er billig.
Hyggeleg personal, fantastisk stort fint rom. Vil gjerne hatt spisesal, ikkje mat på romet. Restaurang i nærleiken.
Alt var bra. Fra resepsjonen, til roomservice, til service i baren og i restauranten. Super beliggenhet ifht shopping og restauranter. Litt dyrt kanskje, men de kjører ofte med 50% rabatt :-) Engelskkunnskapene på de ansatte i SPA delen bør bli bedre for å få bedre kontakt med kundene sine.
Kjempebra service og en fin belligenhet.
Et svært behagelig opphold med utmerket personale, sentral og fin beliggenhet og god størrelse på rommet. Det var en noe ubehagelig lukt akkurat i resepsjonsområdet, kunne minne om kloakk, men dette var ikke noe problem på rommet eller i bar og restaurant. Var der i en periode med messe, da skrus prisene fort opp med 50-80% så det var forholdsvis dyrt.
Fantastiske rom. Vi hadde en junior-suite i 7.etasje som kan abefales på det varmeste. Hyggelig personale. Veldig gode spa-fasiliteter. Masasje ca. 250kr/time. Stort shoppingsenter rett over gaten som (utrolig nok) var behagelig å gå i. Vi spiste en kveld på hotellet.Maten så veldig bra ut, men antar det var en dårlig dag for assisten på kjøkkenet. I en rett var pastaen rett og slett ikke kokt lenge nok og det samme gjaldt risen i en annen rett.
å betale så mye uten frokost inkludert,???? det er formye.
Servicenivået var høyt, ansatte meget imøtekommende, flott hotell med fin og sentral beliggenhet. Spisesal kunne hatt en bedre plassering, mye trafikk gjennom rommet siste dagen da det var konferanse på hotellet.
Et nytt og flott hotell. Koselige rom, nydelig innredet. Imøtekommende og trivelig personell. Hotellet ligger veldig sentralt. Frokost veldig dyrt på hotellet.Vi valgte å spise frokost andre steder p.g.a. prisen.
New, clean, restaurant It was very new, many service (spa, etc.) didn't function.
Very knew and very clean.
This hotel was an excellent interpretation of modern Poznan, Poland. The staff was very courteous and helpful. All the amenities of home were available at your disposal. Whether your stay is for business or pleasure, this is a great choice that will satisfy both purposes. Make sure to take advantage of the breakfast that is available, it is absolutely worthwhile!
Everything was just wonderful. Nice and very spacious room, well working Internet, the bar and restaurant. It was nice to spend time at swimming pool and spa after experiencing the old town. Will recommend this hotel. The air condition did not work well and cause coldness at night. But it was not a big problem and we enjoyed our stay.
Very good value for money, very high standard for reasonable price. It's a bit hard to find it, I wouldn't advise anyone looking for it without GPS - and even without it we had to ask locals cause we drove too far and didn't know how to turn back - although it was also caused by the fact that road was new and our GPS maps didn't work well enough
The hotel is completely new. The room is very nice. I went to the restaurant and I enjoied a lot with the mediterranean cuisine. There is free high speed internet service. All people who works in the hotel are very friendly. Excellent, everythig were excellent!!
Excellent check in/out process. Friendly Staff. Good Breakfast. Good facilities None
Brand new and well equipped. Big rooms, not bad breakfast.
Cleanless, staf the absence of ironing service, bus facilities
The staff spoke English very good, and were very happy and polite. Super hotel! Hard to find! We had a GPS, but could not find it. Not good breakfast!
Very friendly and helpful staff. Free internet access with very good speed! Very nice food in the restaurant. I honestly recommend this hotel.
Very efficient staff. Hotel & bedrooms are very well presented.
The hotel was situated very near the bus stop from the airport. (Bus nos. 59) you just had to cross the road and you were there. The rooms were very large and comfortable, and the beds, were bigger than I had anticipated, for a single sized bed. From the hotel it was a 10-15 minute walk to the main square. Cannot comment on the food, as we did not eat there. Drinks were expensive in the bar.
Good hotel near by the shopping near the train st and good hotel stuff Nothing Bad
it is about 6 years that I go to Mercure Poznan. I take this hotel because of the location close to the exhibition center. I found out that Sheraton hotel had better rates than you. I will keep this into consideration for my next trip to Poznan next year. nothing to mention
It was not possible to switch down the room a/c
Reception staff were very good on check in. Nothing. All good.
Service minded manager at the reception For a dinner I go in future next door and I regret, that such a hotel doesn't invest in a lounge room for smokers. Should we stay outside in rain and snow as a zombie?
We booked a superior room and it was amazing, we couldnt enjoy the room enough as we were out most of the day.
The hotels central location and the fact that it was located right next to the Exhibition Centre, which was the target of my trip.
Sentralt beliggende. Hjelpsomt personale. Veldig rene rom.
Et fantastisk hyggelig personale, serviceminded, hjelpsomme og blide. Utmerket hotellrom, behagelig og sjeldent praktisk bad, deilige senger. Frokosten var utmerket. Bedre miljø-opplegg når det gjelder håndklær, vi trenger ikke nye håndklær hver dag! Vedr siste spørsmål under pkt 3: Jeg kunne ikke lese gjestenes vurderinger på hjemmesiden, da disse var på polsk. Men antall stjerner tyder på at kommentarene var positive.
En pent, rent og greit hotell. Fin frokost. Gangavstand, ca 10 minutter, til torvet Stary Rynek.
God service, sentralt, rent. God frokost, men dyr.
Bra personell, stort komfortabelt rom, bra bad, meget godt renhold. Billigere frokost. betalte 125 kr. pr. frokost. Dyrere enn i Norge og mye mindre å velge mellom.
I sentrum av byen og ca 20 min fra flyplassen.
Jeg kom sent kl 0030 og dro tidlig 0845. Sengen var god, maten var god. nei
Very clean and nice small hotel, good located near city center
Very friendly and helpful staff
Situation of the hotel is near the centrum, in the green place.
This hotel is divine. The rate is inexpensive and the accommodations are lovely, with special detail to cleanliness. The breakfast was well worth the price, and includes a delightful spread each morning. The best part of the hotel is the staff!! Welcoming with warm eyes and smiles. I highly recommend this hotel to anyone staying in Poznan, I can't wait to return!!
Nothing Housekeeping staff clean corridors very early with no respect for do not disturb signs.
Cosy atmosphere, nice breakfasts Approach could be better marked
staff was competent. room was succesfully designed, modern and clean.
good value for money
Food and service excellent
The staff are very pleasant. The facilities are more than adequate. My only issue is that the hotel is isolated and there were very few other people evident so there was very little atmosphere
Excellent hotel, friednly staff, -
Bynært, relativt sentralt. Bra rom, svært bra frokost, bra restaurant til grei pris. Hyggeleg og hjelpsam betjening. Hadde gjerne brukt hotellet på nytt. Ingen PC til bruk for gjestene (etter det vi fekk opplyst). Kunne vere fint å ha - særleg fordi der knapt var ei utenlandsk avis å finne i heile Poznan.
Næ beliggenhet til sentrum
Fin frokostbuffet, vennlig betjening, rent og pent. Kort avstand både til gamlebyen og til butikkgater.
Sentral beliggenhet, god frokost, store rom. Rommene var slitt, men ok
The staff were very helpful and courteous and the rooms most comfortable. The hotel was very clean and had a huge television with free internet access. I would definitely go again.
Good location,room was comfortable,good breakfast,but 6.30 would be more convenant than 7.00 Only breakfast times,would prefer 06.30 start
Very helpful staff. Was v clean. Nothing particular - apart from a noisy bathroom fan on an annoying shut-off delay
very accommodating staff. Good value, spacious rooms. Location good with pleasant park nearby. Renovations in progress detracted from hotel's normal appearance. Very good breakfast to offset it not being included in the price. Value for the cost. Would stay again. Yes, the colour sceme of the rooms is a heavy brown. While practical, this could be lightened to provide a more lighter customer experience. Whilst this is less important for me, some people might not re-visit due to this factor.
Helpful staff, very comfortable bed, nice quiet location but convenient for town centre. Good selection at breakfast. It would have been helpful to have tea-making facilities in the room.
Good location. Great value. A bit noisy, due to flying planes, but that happens in whole Poznan. Ventilation!
Close to Train station WiFi was not in room. It was mentioned on their website
Friendly staff, clean room, good breakfast nothing
Clean rooms, friendly obliging staff. Wifi connection fairly reliable. Heated showers with clean toilets. Shower door was partially faulty but still functional. No kettle for boiling water.
The staff was very knowlegeable and accomodating. Breakfast was very good, although the lighting in the room was minimal, although very tasteful. No
Quiet location. A little further from the old city than we expected.
I had noisy drinking neighbors
Helpful English speaking receptionists.
Hotel in very quiet residential location, set in pleasant gardens. Clean spacious comfortable room. Excellent buffet breakfast including hot selection.Staff friendly and helpful, altogether good value for money.
The hotel was very clean & tidy & the room likewise. I particularly liked the fact that it was very quiet for a city hotel. The room would benefit from provision of tea/coffee-making facilities but apart from that I was happy that the hotel provided good value for money
Nice clean hotel, lovely yard, friendly staff, nice breakfast -> good value for money :-)
The room and the communal area of the hotel were clean, and the breakfast was very nice. I was out and came back to the hotel about midnight, and found the hotel gate closed which is good for security (and of course there was somebody at the gate and I could come in no problem).
Not too far from the railway station and town. Breakfast was ok. Good free internet. Friendly and helpful staff Bit difficult to find as it is in a suburb type area..
It was a great hotel, with a big bathroom, comfortable room, very good breakfast, far from the street so it was pretty quiet and with a good price
a clean hotel, a short distance to the centre of the town