Bra frokostbuffet. Koselig frokostsal, og hyggelig bar.Servicevennlig betjening. Belliggenheten kunne ikke vært bedre. Midt i byen, rett ved havna og stranda like i nærheten. Slitt og udelikat hotell. Ukoselige rom. Forferdelige senger. Presentasjonen av dette hotellet stemmer ikke overens med virkeligheten. Uappetittelige og flekkete møbler på rommet. Det første rommet vi fikk hadde en forferdelig stank av kloakk.
Ingenting spesielt, bortsett fra bra beliggenhet. Resepsjonspersonalet var lite imøtekommende. For dårlig renhold - skiftet kun 2 ganger i løpet av 1 uke.
Grei valuta for pengene og fin avstrand til strand og sentrum Dårlig renhold på rommene, spesielt underveis i leieperioden
Good value for money excellent food & location and very helpful staff The plumbing needed a little attention shower going hot & cold when running but only a minor blip
Friendly staff, a slightly sophisticated ambience and ideal location Builder's noise at back of hotel; our room had one low window which you needed to bend down to see out of.
the location and breakfast on the terrace was ok The room that I was given at the back of the hotel on the third floor was certainly not worth the price i paid. i could hear the loud television from next door, the floor was lineoleum that looked like phony wood, the whole room looked cheap and was old. There were no amenities that would support the price. the light switch turned on and off all the lights in the room and there were no individual lights/light switches near the beds. i asked the reception to wake me up at 7:30am my last day - and no one called to do so. The rooms facing the water on the lower floors were probably nicer. i would never return to this hotel. overpriced!
The staff were fantastic, really attentive and very accommodating. The restaurant served good quality food in a truly lovely setting, it's such a pity the quality of the rooms let it down so badly. The rooms was very basic indeed, well below the standard I expected. When I booked the description implied it was a 3 star hotel, but it is acutally only a 1 star hostal. Were it not for the lovely staff and super restaurant we would have checked out and gone elsewhere.
Great location along the pine walk.. an amazing walking street with restaurants, bars, and shops on one side... and a beautiful beach on the other. The elevator was dated and a little scary... take the stairs. No parking, but street parking is nearby.
The reception area was clean and tidy and the staff polite and helpfull.The room was a good size and very clean and comfortable.The spa facilities were great and we used them twice a day The television in the room was a 14 inch box from 1990!!!
the scenery was nice tennis court swimming pool very relaxing
Our stay was great. It's a few blocks outside of Port of Pollensa and about a mile and a half from Pollensa. It's a really nice hotel with great amenities and very friendly staff.
Good Location, very helpful, good facilities
Hotel is in a quiet location but with easy access to centre of Pollensa. Staff extremely courteous and helpful.
Rolig atmosfære. Leilighetene er helt nye. Pen design. Stille beliggenhet. Kort vei til sjøen. Nydelig pool. Perfekt for en avslappet ferie. Hadde med baby som fikk egen seng. Ingen oppvaskutstyr på kjøkkenet. Alt for dyr restaurant.
Meget komfortabelt, fantastisk beliggenhet rett på strand,gode fellesområder, rom nokså enkelt, meget rimelig (off season), hyggelig og høflig betjening nei
Enjoyed hotel and area in late April. Everything in hotel entertaiment library and good food.
relaxed atmosphere handy to beach also fine pool and spa
There was a very good number of sunbeds around the pool and a large number of comfortable chairs in the lounge areas. Also there was entertainment at night and competitions during the day. I thought the standard of food could be better.
Easy to book rooms. Efficient staff. Clean, nice room.Nice dining room and foyer. Good location for my sports activities of cycling. Affordable prices. Food was not as varied as in other hotels iI have stayed in in this area.Didn't like having to pay with cash for drinks during evening meals. Would rather put drinks bill onto room bill and pay at end of stay.
spa was excellent. Breakfast was a lasrge buffet style, however cost cutting was apparent i.e. orange juice wasnt juice it was squash. I didnt like the fact that the tennis and ping pong was advertised as free but actually there was a hire charge for the racquets and balls (similarly with the ping pong). Swimming pool opened at 9am which was a little too late if you wanted a swim before breakfast.
Comfortable room, clean,great shower, good view from room, food good and plentiful, evening entertainment good. The room needed a tv. The quantity of drink supplied at the bar varied according to who served you (shorts) and as the drinks are not cheap this was annoying.
Loction,good evening entertainment,efficient staff,friendly atmosphere Lack of TV in room
Great location, beach within 5 minute walk and very safe for children. Plenty of evening entertainment and good facilities for the children. The staff were brilliant and very friendly. Beautiful pool and plenty of sun loungers. Thouroughly enjoyed our 2 week stay and will definitely return in the future.
We enjoyed a very relaxing week at this older style hotel, the childrens pool was perfect for our 3 year old and we particularly enjoyed the choice of food available for breakfast. definitely ready for a facelift,paint peeling from window ledges etc.the evening meals were not child friendly and the breakfast coffee and fruit juices were the worst ever.
Absolutely nothing Everything
the staff are excellent except the night porter who is very grumpy!the location is very good. it is very overpriced for three star,and our room needed to be updated,new beds etc.
The friendliness , kindness and efficiency of the hotel staff. hen I arrived off the local Palma bus the very nice bar manager came rushing out and insisted on carrying my case up the steps, a real welcome ! the lovely situation opposite the beach, the nice terrace to sit on.The food in the dining room, nice to see the same chef and Maitre D and people at Reception. No ! I have now stayed there 3 times
great location right opposite the beach and a short stroll into the town.the staff were excellent.
great location opposite lovely beach,good resort,very relaxing holiday. staff were too busy and so appeared unfriendly there was no interaction between them and guests,creating a lack of atmosphere.
Close to beach, cheap bathroom needs a bit of maintenance
The staff were very friendly and informative , the rooms were kept very clean. The view from the front sea view rooms was excellent. No tea or coffee making facilities the rooms were far to small and basic, mattresses old and creaked at the slightest movement. Bathroom adequate.
Excellent location, beachside location and bus stops outside. Nice walk into the centre of the resort. We paid for our dinner each evening but after the second evening did not eat there again as the quality of the food was very poor. The head waiter was particularly rude.
resaonable location very accessible to beach. Quite a long walk to centre but we enjoyed the beachside walk. beds were awful basically two single 'camp' beds - mattress ok. Breakfast basic and uninteresting
staff friendliness. The hotel situation. No water at breakfast. Coffee and fruit juice at breakfast not up to standard.
friendly staff very dated . smelt in bedroom and bathroom
Location , previous guests towels in dirty bathroom, smelt of urine, floor wet and puddles of water
Basic furniture, uncomfortable beds, poor ventilation
Brilliant Design! Great Staff! It was so romantic, ideal for couple! We would definately come back! nothing really! Everything was so nice!
Situation (old part of town), quieteness, comfort and charming rooms. The place to stay if you are exploring the North of Mallorca and if you want to avoid the mass tourism.
The spa bath was fun and the four poster bed comfortable and romantic There is not someone on reception all day, so we waited a short while on the doorstep. We also felt it was overpriced (though lovely).
Great service, very friendly hotel owners. Excellent and relaxing experience, definitely want to go back!
The staff were extremely welcoming & helpful. Rooms tastefully decorated.
The subject hotel is located in the Old Town of Alcudia, within walking distance from the Plaza de Toros (very useful for drivers). It is also in a very quiet place, next to the main square though. Wireless internet 24/7 for workaholics, books/maps of Mallorca for every taste, coffee machine for 24/7 free use. The Receptionist Miss Maria is marvelous. Very helpful, polite & attentive, tries to run the business almost alone. Unfortunately, being stayed to other Boutique Hotels before (especially to my country), I was expecting something more. For a 4-star hotel & a room at the price of 150€ per day, my expectations have been raised. So, for the 4 nights being there, our bathrobes have never been changed, the sheet of the bed on our private terrace the same, maybe the towels too, the sheets of our beds lacked the feeling of freshness, the room was foul of dust, there were no welcome drinks (not even a bottle of water), bad taste of the room decoration & lack of space. At Alcudia there is a lot of humidity at night & maybe the storage conditions of the clean sheets is not well preserved. But, this is something the Service must take care of. No reception after 5pm
The owners,very friendly and servicminded. The concept with the old house in the middle of the city. The breakfast.
Quiet location but only a few metres from the lovely main square. I liked the free coffee (and tea) machine in the attractive lounge and the many books and DVDs available for free loan. Our room was exceptionally quiet. Breakfast was only available from 9am.
Gorgeous place, staff were so friendly and couldn't do enough to help. We stayed in the Boticelli room, with romanitc 4 poster bed (strewn with rose petals), small balcony and jacuzzi bath. Lovely touches in the hotel like tea and coffee making facilities in the lobby, DVDs to hire. The hotel is right in the middle of beautiful Alcudia old town, just steps away from the main Placa with plenty of lovely restaurants nearby (highly recommend the patio at the back of Es Canyar on the main square). We had a car and were able to get to Port de Pollensa in 5 mins.
the owners are extremely friendly, there is a family atmosphere there, not like in a large hotel where they treat you like a simple client.Right in the center of old Alcudia,near to lots of beaches.to sum things up:marvellous experience!
In a beautiful context a gorgeous hotel with very friendly hotel owners. Right in the center of old Alcudia and near to a lot of marvellous beaches. Relaxing experience from the breakfast to the evening coffee, definitely want to go back!
The friendliness and the relaxing atmosphere makes us return year after year! No
its location in the old city the breakfast was poor, and so was the supper if you elected for half board.
Beautifly restored, good ambience,pleasant staff. One problem in our en-suite bumped head on ceiling few times very low.Also bit dissapointed with breakfast ,do not particulary like buffet style, stayed at a hostel in Banyalbufar,very good, breakfast was served at the table, fresh rolls croissants,eggs ham toms, pate, cheese,also evening menu 11euros, high standard home cooking but good price.Dissapointed you missed my note of 35th wed anniversar
The small, friendly and quite atmosphere within an ancient building that did not impose its self on its surroundings.
Lovely decor, very friendly manager, nice location in a beautiful town. The room was noisy - on the ground floor with occasional traffic and lots of people going by right outside all the time, so not perfect but still really nice.
We were absolutely thrilled with our accomodation, we in fact live in a 16th century house and inasmuch as the walls were stone it was home from home with the obvious added mod cons, ensuite, TV sheets changed every day (husband certainly doesn't get that at home). Owners and stall were all very friendly and nothing was too much trouble and even though our kids are grown up and we have grandchildren I noticed how good they were with the two little boys who were there with their parents. In the morning I found it a delight to walk the streets of Old Alcudia town to take photographs and just enjoy the peace and quite and people making their way to work. I cannot praise the Hotel enough just wish someone could beam me back this instance.
location was good. easy access to restaurants/taxis/buses. breakfast was very acceptable. did not like bathroom, inconvenient because of old building being adapted for modern use.
Everything!! design of the place, comfort; cleanliness, staff!! I ll definitly be back everyone was very nice and i enjoy my trip there! the hotel got a restaurant we ate there one evening and i have to say that the food was very good but the portion were too small even for me and i dont have a big appetite! but it was delicious
Exceptional service,very nice decoration.The rooms were very clean,the restaurant very good.We enjoyed our stay!
location is good. room is clean and comfort. the shower head is not good. the shower door is broken a little bit.
Fantastic view from the 1st floor rooms. Nice and quiet.
This Hotel was perfect on our cycletour around the island. The scenery was brethtaking in the evening, when we were climbing up to the hotel. Without the thunder in the night, silence was unbreakable. Excelent basecamp for hiking to the hills.
Beautiful atmospheric building, so peaceful. Hard to find though! Amazing views.
Loved the location - completely away from everything More information about services when we arrived would have been good
The room had excellent location and view the breakfast is abundant and fine The bathroom is a bit small, using is circumstantial
A beautiful place with lovely views. Very quiet with an excellent restaurant next door. The hotel wasnot very well sign posted, we stumbled upon it by accident. The description of how to find it was also inadequate. Only 2 coathangers! The shower was very small.
The panoramic view and comfortable beds Very basic accommodation, no air conditioning, no means of keeping cool except opening windows which let the mosquitoes in. Extremely small shower room and the 58 large stairs to reach the room.
The location is fantastic, with good views over the bay. The restaurant next to the hotel was also very good. Enjoyed the nearby beaches and mountain walks. The rooms vary in level of comfort, size and views. Unfortunately it is not possible to reserve a specific room, and when we asked to change rooms we were told this is not possible either. The small window of the downstairs rooms is not enough for ventilation on hot summer nights. This could be a really great experience if you can be sure of an upstairs room...
Fantastic value for money! Wonderful breakfast. Great trecking and surroundings!
The monastery and around is very beautiful Small room with baby
Everything. The hotel is actually a traditional Mallorcan house with a beautiful patio where we used to have breakfast. Magdalena and Tony were really nice and helpful and they keep the place really clean and cosy. We loved it and would definetely go back. We missed a bigger window.
Hotel in a beautiful 17th century mansion. The bedroom was spacious and very clean. Staff very friendly and helpful. Breakfast in the peaceful courtyard was ++.
This hotel was just perfect for us. It was elegant, tastefully furnished, lots of character and very relaxing. Our room was spacious with an extremely comfortable large double bed. The bathroom too was large and perfectly designed, complete with lovely soaps and body lotions! Breakfast was served in an attractive courtyard garden. Nothing was too much trouble for the friendly owners. The hotel is situated in the centre of the delightful old town and yet not very far from the lovely beach at Alcudia. Also very close to the fantastic Genestar Restaurant. We would highly recommend this hotel for those looking for a quiet, elegant and totally relaxing place to stay
A very nice hotel and a very nice owner. Everything was just perfect.
Rolig fin familieplass med grei beliggenhet slik at man slapp å bo en plass med mye støy. Grei avstand til Port of Pollensa, Pollensa, Alcudia og Port of Alcudia. Dem burde gjort noe med underholdningen på kvelden. Her kan man lære noe av Vingsenteret på Calabona. Alt for amatørmessig dårlig gjennomført. Har sikkert mye med han som hadde ansvaret for dette. Han ønsket bare å fremheve seg selv mest mulig. Vi har en sønn på 4,5 år å han synes det var mest kjekt når alle barna fikk danse sammens noen ganger etter den faste underholdingen.
Rolig og avslappende,men kort vei til litt mer liv og opplevelser. Trygt å være her alene.
Service and meals were very good. Plenty of variety, quality & quantity at breakfast and dinner. Our room was well located overlooking the pool. We arrived late after all meals had been served. Advised by reception that a cold buffet was available however the selection was poor and meat had been left warm over the bains marie. Not good for salmonella etc. It would have been better if they had not offered any late meal. First impressions may have put us off. But we later experienced the excellent food for the remainder of our stay.
Good location, near the sea. Pool. Freindly and helpfull staff, good breakfast, good value for money
I dont know how this hotel can get 3 stars.Huge mistakes.The hotel definitely need a remodeling! I was tehere only 2nights -sleepless nights.
The hotel is centrally located in Puerto Alcudia an ideal base for the marina. It is a quiet hotel ideal for relaxing by the pool, good food and clean rooms.
Honestly we just used the hotel to sleep at and have breakfast, and for that it was more than sufficient, and we were very satisfied with the price and what we got for it. Seemed a nice hotel also for families. Would not recommend it to couples. Lack of variety at breakfast buffet
Staying here was a true feast for the senses and an authentic experience of Mallorcan country life. My guest house, surrounded by fragrant, meter high lavender and rosemary was very private and had magnificent views of the orchards, valleys and mountains. As a single traveler I felt very secure here as the property is security gated and a member of the staff is available on site 24 hours. Son Siurana is a very special place and only 20 minutes or less from Pollenca's restaurants, shopping and cultural events. I liked everything about Son Siurana except dampness inside can be an issue depending on the weather conditions but I've found this to be common in other original structure fincas as well.
friendy staff, cleanlliness and variety of foods. swimming pools being closed a lot of the time for various reasons.
We asked for 3 rooms and we got them all next to each other which was a bonus. There was a good choice of food, maybe it could have been a bit hotter. The entertainment was pretty good for spain. There was plenty of organized activities if you wanted them. We found the hotel really noisy especially at night. They could do with more staff quitening people as they enter the hotel late at night.
facilities, enthusiastic staffs, excellent food . The reception staff need to help customers bit more that just directing us to someone else.Basic questions about the town were not entertained.
All services available
the food and location the entertainment venue at night