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the outside looked nice and i'm sure some rooms are nicer than the one we booked. the furnishings in our room were tatty with chips stained and cracked. we ended up with lots of bites from the bed. thought it was a bit overpriced for the industrial area it is situated and the room itself. only stayed one nite of the three.
The concierge/front desk helped us plan a cruise/ tour of Abel Tasman N. Park which was the highlight of our trip to nz. Great last minute planning. There was no room safe.
if you have to stay at this hotel, request a room with a view of the church. Also, the hotel was clean and had nice shampoo. In the 2 weeks that we spent traveling throughout NZ, we have had wonderful accommodations with the Rutherford being the exception. This hotel does not belong in the luxury category, although by the decor and age of the bedspread (yes, I said bedspread) and bed linens perhaps it once was. The lobby is stale and lifeless even in high season. Customer service was poor. And the very worst part, THEY RATION WIFI DATA!! Good luck browsing the internet to plan your activities, email friends and family back home or share your photos on social media!!
The convenience - close proximity to shops, cafes, etc. Only one bathrobe in room; difficulty of filling jug from bathroom tap.
Proximity to city centre. Room facilities. Helpful staff in breakfast room. Availability of parking. Large fee for late checkout. Glass shower screens leak causing water to pool on bathroom floor.
I liked our dinner at Miyazu Teppan Yaki Restaurant. Our Chef was from Phillipines (Alvin?) (sorry I can't recall his name) but he was really friendly and gave us a great experience.
The recognition of having stayed before and the personalised message and gift. Quiet, warm and comfortable.
the location and excellent room for 3 people. we were there over a long weekend and their feature Japanese restuarant was closed!!
The complimentary dressing gowns. Poor quality buffet breakfast. One view was enough to move us to other providers close by in town.
It provided a great "home base" for our stay in Nelson - good location, comfortable, good facilities, helpful (mostly) staff. We had to go to the Visitors' Centre to arrange an afternoon arts and wine tour. Restaurant menu a bit limited.
Central location Front of office did not make eye contact with the people waiting to be served at check out time. An acknowlegement "I will be with you soon" makes clients feel that they are at least in the system.
the convienence of the accommodation - we could walk everywhere - also very clean and friendly
This Motel was very good value for money. It was everything we needed for a short stay in Nelson. The owner was very friendly and eager to be of help and the rooms spacious. A little dated but this didn't bother us as it was perfectly clean. 5 minute drive (20 minute walk) from Nelson Town but again we had our car so was not a big issue.
Free internet connection
I enjoyed my stay at the Arcadia, the service was excellent. They helped me find activities to do in the area, and helped me booking those activities. The staff is friendly and very helpful.
The room was great- large and had a well-equipped kitchen. There was also a carport for our car. The owners were very friendly.
We did enjoy our stay very much, was perfect