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The staff was well groomed, well trained, very helpful, polite and gracious. The food and beverage services were also very nicely presented and served. We will most certainly staff at this hotel on future visits to Mendoza.
The Helpful Staff I was overcharged on the quoted room rate and have not been able to resolve the issue
Very good staff , pleasant , efficient, very good quality food.
Location Old hotel
Por favor, escribe al menos 15 palabrasla atencion y disposicion del personal
WiFi was spotty. There were no pens or paper in the room. Also, there were no tissues in the room. Finally, the alarm clocks were impossible to figure out.
The hotel staff was very helpfull and friendly, going beyond their duties. They gave valuable information regarding the city's tourist attractions, which were valuable for both buying guided tours and doing the tours by myself. Also the hotel's instalattions were better than expected.
Close to every thing. From what i´ve seen around the World,this could not be cawled a boutique Hotel,the recepcion onely speaks spanish.They accept USD cash,but with an unussebly big surcharge.You can barely see the image on the TV, and onely spanish news channels.
Location very central however also near to access roads into and out of city. Staff very friendly and helpful. Good breakfast.
Good location and a friendly helpful staff No
The staff was really nice. They were always available and with a smile in their face. The hotel is in the downtown, so we have restaurants near. We could hear the guys speaking in the room next to us. One night there was a lot of noise in the hall and it wake me up. The last day a group of tourists arrived and it was very noisy. I wouldn't recommend it for business.
The location was pretty good Absolutely not customer service focus. No hair dryer in room but can be requested Closet had a nail sticking out
Friendly staff. Clean. Good location. WIFI free access.
Location was good, within walking distance to the centre of town. Busy road outside (air conditioning not switched on) but able to sleep. Bed comfortable and staff helpful. The breakfast was a little basic.
Staff, location, price, parking and internet included. Most of the front desk staff spoke very good english, which was very helpful for us just learning spanish. The street noise was a bit loud - earplugs were perfect!
Good location close to parks and resataurants It was not value for money. It was dirty, bad breakfast, bad rooms. The worst hotel we stayed on for our two week trip in Argentina. We stayed on a really nice 4 star hotel for the same price in Mendoza. We thougt from the pictures that we where going to stay at a nice hotel. The pictures where not accurat.
Unfortunately, nothing. This place is a dump. The floor in our room was dirty with dirt and hair, the linens were so antiquated, the show window had cobwebs. It was clear that the morale of staff is very low. The phone didnt' work, the safe wasn't in working order when we arrived but my husband fixed it. Only 2 people that knew English.