The Helpful Staff I was overcharged on the quoted room rate and have not been able to resolve the issue
The staff was well groomed, well trained, very helpful, polite and gracious. The food and beverage services were also very nicely presented and served. We will most certainly staff at this hotel on future visits to Mendoza.
Very good staff , pleasant , efficient, very good quality food.
Location Old hotel
WiFi was spotty. There were no pens or paper in the room. Also, there were no tissues in the room. Finally, the alarm clocks were impossible to figure out.
Por favor, escribe al menos 15 palabrasla atencion y disposicion del personal
Close to every thing. From what i´ve seen around the World,this could not be cawled a boutique Hotel,the recepcion onely speaks spanish.They accept USD cash,but with an unussebly big surcharge.You can barely see the image on the TV, and onely spanish news channels.
Location very central however also near to access roads into and out of city. Staff very friendly and helpful. Good breakfast.
The hotel staff was very helpfull and friendly, going beyond their duties. They gave valuable information regarding the city's tourist attractions, which were valuable for both buying guided tours and doing the tours by myself. Also the hotel's instalattions were better than expected.
The staff was really nice. They were always available and with a smile in their face. The hotel is in the downtown, so we have restaurants near. We could hear the guys speaking in the room next to us. One night there was a lot of noise in the hall and it wake me up. The last day a group of tourists arrived and it was very noisy. I wouldn't recommend it for business.
Friendly staff. Clean. Good location. WIFI free access.
The location was pretty good Absolutely not customer service focus. No hair dryer in room but can be requested Closet had a nail sticking out
Good location and a friendly helpful staff No
Staff, location, price, parking and internet included. Most of the front desk staff spoke very good english, which was very helpful for us just learning spanish. The street noise was a bit loud - earplugs were perfect!
Location was good, within walking distance to the centre of town. Busy road outside (air conditioning not switched on) but able to sleep. Bed comfortable and staff helpful. The breakfast was a little basic.